Hcl Technologies Limited · NSE:HCLTECH
Hcl Technologies — Citi webinar on Generative AI (June 2023)
24 slides from Hcl Technologies's conference presentation, Jun 13, 2023
Slide 1: Exchange filing cover letter: Citi webinar on Generative AI
June 13, 2023 The General Manager The Manager BSE Limited National Stock Exchange of India Limited Corporate Relationship Department Listing Department Phiroze Jeejeebhoy Towers Exchange Plaza Dalal Street 5th Floor, Plot No. C-1, Block-G Mumbai- 400 001 Bandra-Kurla Complex, Bandra(E) Mumbai-400 05
Slide 2: Kalyan Kumar, Global CTO and Head, Ecosystems
HCLTech | #2" Kalyan Kumar (KK) Global CTO and Head, Twitter: @kklive (https://www.heltec
Slide 3: Agenda
HCLTech ¢ Understanding Generative Al * Value Streams around Generative Al * Generative AI@HCLTech Services * Generative AI@HCLSoftware * O&A Copyright © 2023HCLTech | Confidential 2 KiAicrte
Slide 4: Understanding Generative AI: How it Works?
Understanding Generative Al How it Works? Al ea ML Event/ = ROE) =< ‘e! r) DL Nive NLP K/> S| Bz cue Prompt Source: Adapted from Gartner (786698_C)
Slide 5: Value Stream for Business Process Operations
Value Stream for Business Process Operations HCLTech Copyright © 2023 HCLTech | Confidential | Front Office (Customer Care / Service) | Middle Office (Supply Chain / Risk etc.) Back Office ( Finance / Procurement etc.) Process Process ial + alue = Execution Improvement Guaemon Experience Gen Al Syne
Slide 6: Value Stream for Application Development and Support
Value Stream for Application Development and Support — ‘HCL Tech Custom & Packaged Software Data Management & Analytics Software Development Processes : : @ Experiment Build, Operate Adopt and » il & Pilot & govern Change Intelligent Apps Gen Al Syn : Gen Al Syn Gen Al Syn ; Gen Al Syn + AlTransform
Slide 7: Value Stream for Infrastructure & Operations
Value Stream for Infrastructure & Operations HCLTech Hybrid Infrastructure (Cloud / Networks / Edge / Di End User and Devices Cyber-Security : . >» Customer Troubleshooting Restoration Value = and Remediation and Support Service Assurance Gen Al Syn Gen Al Syne : Gen Al Syne * Analysis and potential
Slide 8: Value Stream for Systems and Product Engineering
Value Stream for Systems and Product Engineering HCLTech Software Product Engineering Silicon and Mechatronics Operational Technologies i Support > Customer Value = & Maintenance Al Enabled Devices & Systems Gen Al Syn : Gen Al Syn : Gen Al Syn : Gen Al Syn + Improved efficiency for : + Smart Factor
Slide 9: Anticipated Applicability across various IT Service activities
Anticipated Applicability across various IT Service activities HCLTech Domain Area Dependencies Risks Business Process Operations y App Ops & Support a SaaS and Pkg. Apps Support So Digital Apps Development _ Testing _ Systems Engineering r’ Data Management > Infra Ops <> Service Desk & Workplace Ma
Slide 10: AI Philosophy @HCLTech
Al Philosophy @HCLTech Va or Create Infuse Embed Integrate Al Infrastructure, Apps, Data & Business Processes e— NX S To supercharge customers journey to a Generative Enterprise ne /
Slide 11: AI @HCLTech Services
HCLTech Al @HCLTech Services + Al Professional + Noesis Al Framework * Annotation and * Embedded and Edge Al Services Labelling Services Al Services Span * Generative Al * Trustworthy Al + AlModelas a * Machine Learning Services Services Service Operations + Data Analytics and Engineering Services S
Slide 12: Potential Services Opportunities in GenAI
Potential Services Opportunities in GenAl Prompt Engineering Testing and refining prompts to optimize them for specific tasks, using techniques such as prompt tuning, blending, and synthesis Copyright © 2023 HCLTech | Confidential = oo Data Engineering * Creation and Capture * Gen Al driven Engineer
Slide 13: GenAI Ecosystem @HCLTech
GenAl Ecosystem @HCLTech GenAl Services Ops (Business Processes & IT ) Dev & Support System & Product Engg. GenAl Lab GenAl Products Generative Enterprises HCLTech GenAl SW & HW Licensing & Cloud Subscription @ & & K Ss € * Products ® s + Cloud / XaaS & z S % a GenAl % & Services and & (oy Products
Slide 14: What GenAI Lab does
What GenAI Lab does GenAI Lab supports teams in building solutions and services 1 Offering 2 Incubation Platform Services API Engine Ecosystem 3 Innovation Skill 4 Engineering 13
Slide 15: Conversational agent and information search use cases
Identify the pre-medical questions to be asked Use ChatGPT to build the conversational agent Generating text based on given context or condition (Conditional prompting) the agent determine the patient's answers and fill up the relevant fields in a form Summarize the conversation for better look up b
Slide 16: We have deployed at scale
We have deployed at scale AlOps in our operations and engineering business for over a decade and have carved those IPs to fuel the intelligent automation (DRYiCE) product line in HCLSoftware We are an early adopter of GenAl technologies as a We have a GenAl labs which is customer leading all our eff
Slide 17: Generative AI@HCLSoftware
HCLSoftware Generative AI@HCLSoftware Kalyan Kumar (KK) CPO, HCLSoftware Twitter: @kklive
Slide 18: HCLSoftware Cloud Strategy
HCLSoftware Cloud Strategy Move to Industry Oriented Clouds Market place API Ecosystem S \ ! 3 Common Connector and Gateways for integrations Common Data pipeline, service and extensibility Unified Access Layer Unified AppDev Cloud Hybrid Data Clouc AVML/NLP/Cognitive Services/GenAl Ubiquitous Distr
Slide 19: AI Philosophy @HCLSoftware
Al Philosophy @HCLSoftware Soe From to Cloud / XaaS \S eo— r- ef ot yl. To the our ecosystem Ne for
Slide 20: Copilot & DuetAI
Copilot & DuetAI Pair ChatGPT Like Programmer : experience : • Code generations • Chat interface for Developers • Test case generation for Interaction • Code explanations and Doc • Multi programming language generation and IDE support • Unit test and code generation • GenAI driving Product Velocity
Slide 21: Powered By
Reinforcement Learning of the partner platform + Powered By . 20 Partner Ecosystem .
Slide 22: Plugin: Infuse and Leverage Generative AI
Plugin: Infuse and Leverage Generative AI • • • • • • • • • • • • • • • • • • . 21 .
Slide 23: Infusing GenAI into Intelligent Automation Cloud
Infusing GenAI into Intelligent Automation Cloud from HUMAN LED AND AUTOMATION ASSISTED. AUTOMATION LED AND HUMAN ASSISTED. . 22 .
Slide 24: hcltech.com
hcltech.com
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