One Point One Solutions Ltd. · NSE:ONEPOINT
One Point One Solutions — Q4 FY2026 Earnings Presentation
27 slides from One Point One Solutions's earnings presentation, May 28, 2026
Slide 1: Exchange filing cover letter for investor presentation
Date: 28 May 2026 To, BSE Limited National Stock Exchange of India Ltd., Phiroze Jeejeebhoy Towers, Exchange Plaza, Plot No. C-1, G Block, Dalal Street, Bandra Kurla Complex, Bandra – East, Mumbai 400 001 Mumbai – 400051. Scrip Code: 544748 Security Code: ONEPOINT Sub: Investor Presentation for Post
Slide 2: 1Point1 Solutions Investor Presentation
AI-powered. Designed to deliver outcomes. 1Point1 Solutions Trusted to Lead. Built to Deliver Investor Presentation May 27, 2026 1
Slide 3: Disclaimer
Disclaimer This presentation has been prepared by One Point One solutions Limited solely to provide information about the Company. No representation or warranty, express or implied is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of such informa
Slide 4: Company Overview
Company Overview AI Powered Global CX-DX Partner Engineered for Outcomes 3
Slide 5: Company Overview
Company Overview Global Listed in Stock Exchanges AI Powered 10 Delivery Centres 4 Continents 8000+ Experienced Professionals CX DX Years of 17 Experience Certified 70+ Marquee Headquartered in Logos Mumbai, India AI Resolution Suite Service Suite Industry Coverage / Domain Depth CX DX Management Th
Slide 6: Crossing Shores. Conquering Next.
Crossing Shores. Conquering Next. UK USA UAE INDIA COSTA RICA PANAMA SINGAPORE PHILIPPINES COLOMBIA (NETWORK PARTNER) Presence In Headquartered In AI powered with Hybrid Omni 4 Continents Mumbai, India Intelligence Cx Dx Channel 5
Slide 7: Our Approach – CX DX, Engineered
Our Approach – CX DX, Engineered Big BPMs sell capacity. We engineer the conversation, the workflow, the intelligence and the outcome. 01 Engineer the Conversation CX LAYER 02 Engineer the Workflow DX LAYER Every interaction — voice, chat, email, social, IVR, video — Knowledge Management System, QA,
Slide 8: Our Operational Experience & Capabilities
Our Operational Experience & Capabilities Omni Channel Experience Voice Social Media Email Web Chat IVR Domain Healthcare Retail & Consumer Goods BFSI Mortgages Insurance Services Services Energy Resource Utilities Telecom Capital Markets Fintech Travel Transport Hospitality Retail & Commercial Bank
Slide 9: How We Transform Customer Experience End-to-End
How We Transform Customer Experience End-to- End Inbound Potential Benefits: ~30-40% improvement in *TCO Cognitive channels to eliminate Unassisted Eliminate simple queries (NLP IVR, Chat Care Reduce inbound interactions, General information, Request, etc. BOT, Email BOT) 10-15% Contact Elimination
Slide 10: 1Point1 Way to Outcomes
1Point1 Way to Outcomes Operational Excellence. Redefining Intelligent Automation 30% 15% 50% In First Call In Average In Abandoned Resolution Handle Time Rate (AR) (FCR) (AHT) 25% 40% ~25-30% In IVR In Cost of In Call Containment Rate Operations Volumes 20-40% Efficiency Gains For Our Enterprise Cu
Slide 11: The Corporate Journey
THE CORPORATE JOURNEY: Engineered for Transformation & Global Impact FY 2025 – FY 2026 FY 2026 – FY 2027: Beyond & Thriving AI-first Approach FY 2022 – FY 2024 Inorganic Growth • June 2025 - registered tech Expansion subsidiary 1POINT1 • April 2026 - Successfully Technology Labs completed BSE listin
Slide 12: Awards & Recognition
Awards & Recognition The Feats that we define who we are! 202 Leadership 6 202 • CMD Akshay Chhabra Awarded Most Promising Business Leader of the Year 2026 • AI Leader of the Year – 2026 202 5 Organisation AI Organisation 4 Organisation • Best Organization for Women • AI-Powered Analytics Solution o
Slide 13: Services Built to Deliver Powerful Outcomes
Services Built to Deliver Powerful Outcomes Outcome-Led IT Solutions Records & Retrievals Trust & Safety Finance & Experience Accounting Management Data indexing, Every interaction Build, run, secure - chronology, automated AP/AR, reconciliations, Identity verification, handled with precision - L1/L
Slide 14: Launched Today: Our Unique AI Stack
Launched Today Our Unique AI Stack The Sovereign Ecosystem for Infinite Scale Resolution As A Service (RaaS) 13
Slide 15: Born Agentic. Not Pivoting.
- 1Point1 Technology Labs Born Agentic. Not Pivoting. THE RESOLUTION SUITE & Still Counting… Move beyond basic automation. Omvia is the agentic AI ResolX is an integrated Agentic AI ecosystem engineered to execute that transforms scattered touchpoints into a single, complex, mission-critical custome
Slide 16: Our AI Positioning
Our AI Positioning Four principles that define how we build AI 01 02 03 04 Utility Over Hype Zero-Lag Customization Direct Value Transfer Velocity as a Moat Purpose-built tools designed for Immediate response to evolving Eliminating third-party overhead Faster rollouts to keep your utility, not tren
Slide 17: Reinventing Leading Airline's Customer Service
Reinventing Leading Airlines’s Customer Service Using The Contract Customer Challenges and Our Solutions In 2025, we won a contract with a leading airline to improve the DELAYED ISSUE RESOLUTION LIMITED SELF-SERVICE IRREGULAR OPERATIONS SPECIAL & SENSITIVE NEEDS efficiency and outcomes of their CHAL
Slide 18: Reinventing Leading Airline's Customer Service
Reinventing Leading Airlines’s Customer Service Using Query Types Managed Value Delivered Embedding Airline Domain Intelligence & behavior-driven design Intelligence remains invisible while outcomes improve Better resolutions, empowered agents, and empathetic, human-like experiences Backlog Eliminat
Slide 19: Strategic Outlook
Strategic Outlook Strong Organic Growth Levers, And Disciplined M&A Strategy 18
Slide 20: Inorganic Expansion Strategy
Inorganic Expansion Strategy Key Acquisitions What Do We Look For? Focus on traditional CX companies in the US and Western Europe with strong FY24 ITCube Solutions Pvt. Ltd. (U.S) enterprise client portfolios, $50–60M topline, and high-volume customer • Expanding our expertise in legal services, ana
Slide 21: Netcom (Costa Rica) Acquisition – FY26
Netcom (Costa Rica) Acquisition – FY26 ABOUT COMPANY STRATEGIC ADVANTAGES • One of the largest BPM Companies in HQ- Costa Rica with operations in Columbia, Creates our entry into LATAM Panama providing a footprint to LATAM region as a near-shore operator • Acquisition is fully completed and Netcom h
Slide 22: Q4 & FY26 Financial Results
Q4 & FY26 Financial Results 1point1 Continues Its Strong Growth Trajectory With Continued Margin Expansion 21
Slide 23: Management Commentary
Management Commentary This image cannot currently be display ed. We are closing the year with another strong quarter, reflecting the discipline of our execution and the clarity of our long-term strategic vision. Over the past year, we have expanded our global footprint and strengthened our technolog
Slide 24: Financial Summary
Financial Summary INR Crores, unless otherwise QoQ YoY YoY Q4FY26 Q3FY26 Q4FY25 FY26 FY25 mentioned Growth Growth Growth Total Income 99.71 81.27 22.70% 73.62 35.45% 331.03 270.17 22.53% Revenue from Operations 96.20 77.30 24.46% 67.05 43.49% 313.38 256.36 22.24% EBITDA 25.24 22.82 10.58% 18.84 33.9
Slide 25: Consolidated Profit & Loss Statement (Extract)
Consolidated Profit & Loss Statement (Extract) Particulars (In Rs. Crores) FY26 FY25 YoY Growth 1. Revenue From Operations 313.38 256.36 22.24% 2. Other Income 17.65 13.81 27.79% 3. Total Income (1+2) 331.03 270.17 22.53% (A) Employee Benefits Expense 191.10 149.30 28.00% (B) Finance Costs 8.37 6.70
Slide 26: Consolidated Balance Sheet (Extract)
Consolidated Balance Sheet (Extract) Particulars (INR Cr) FY26 FY25 Particulars (INR Cr) FY26 FY25 Property, plant & equipment 52.60 37.41 Equity Share Capital 52.59 52.50 Right to Use 55.03 37.68 Other Equity 394.02 352.48 Goodwill on Consolidation 315.96 35.24 Non-Controlling Interest 15.81 0.00 T
Slide 27: Thank You
THANK YOU 26
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