Slide 1: Conference Presentation 3Q-2025
Conference Presentation 3Q-2025 1
Slide 2: Cautionary Statement
C A U T I O N A R Y S TAT E M E N T These webcasts, presentations and transcripts contain "forward-looking statements," relating to, among other things, future operating and financial results, project performance, expenses, the impact of acquisitions and divestments, business strategy and any restru
Slide 3: Connecting leading Global Brands, Retailers, Financial Services, and Shopping Centers
Connecting leading Global Brands, Retailers, Financial Services, and Shopping Centers in a virtuous business cycle Key Figures1 US$ 12.4 Bn2 (+11% YoY) Retailers Revenue 37 million US$ 645 MM1 Ecosystem Customers (+35% YoY) Mallplaza Revenue US$ 13.5 Bn Total Revenue US$ 7.4 Bn3 (+21% YoY) US$ 3.0 B
Slide 4: Constantly evolving to meet our customers' demands
Constantly evolving to meet our customers’ demands Born over 135 years ago as a tailor shop, built a powerful model with important synergies, based on the virtuous circle between retail, financial services and malls 1980 1993 1999 2006 2015 2021 2023 ORGANIC INITIATIVES Falabella Falabella entered F
Slide 5: Physical and digital ecosystem with diversified presence across Latin America
Physical and digital ecosystem with diversified presence across Latin America Sodimac Banco Falabella Total Mallplaza Falabella IKEA Sodimac1 Sodimac IKEA 88 53 45 15 52 7 4 264 (# of stores) CMR Falabella Falabella Retail 44 35 25 104 (# of stores) Tottus Sodimac (# of stores) 71 90 161 Banco Falab
Slide 6: Contribution breakdown
Contribution breakdown Mix by growth engine1 Mix by country1 17% Revenue 17% EBITDA Revenue 2% Revenue (US$ billion) 5.8 4.0 2.6 2.2 0.7 1% EBITDA % Revenue 38% 26% 17% 14% 5% 22% 16% 10% 25% 27% 26% Revenue % EBITDA 24% EBITDA 2% Revenue 1% EBITDA Loan Book (US$ billion) 7.4 GLA 51% Revenue (millio
Slide 7: Our Strategy
Our Strategy 7
Slide 8: Our strategy is driven by four key priorities that guide our efforts
Our strategy is driven by four key priorities that guide our efforts Enhance the Refocus our Drive a more Prioritize investment value proposition digital strategy effective decisions and capital of our five core and ecosystem organization allocation to restore businesses to development profitability
Slide 9: Focus on our five growth engines
Focus on our five Omnichannel retail Shopping Centers Financial Services growth engines: enhancing their value proposition and improving the customer experience, while restoring profitability Strategic enablers Loyalty Program Home Delivery Talent Technology & Data 9
Slide 10: Strengthening our brands' and e-commerce
Strengthening our brands’ and e-commerce More specialized e-commerce Partnering with the Best Brands specialist experience Sellers Sellers Sellers Cross-functional enabler Product Home Delivery Customer Experience Digital Marketing 10
Slide 11: Reinforcing a results-driven and empowered organization
Reinforcing a results-driven and empowered organization with simpler and more focused operations Empowerment Business Organizational and accountability results-driven redesign to simplify incentive model operations 11
Slide 12: Focused on driving profitability
Focused on driving profitability through disciplined Efficient cash flow management and expense control, expense control capital allocation and investment processes Portfolio investment optimization Capital allocation aligned with strategic priorities 12
Slide 13: Focus on our growth engines to strengthen our ecosystem
Focus on our 5 growth engines to strengthen our ecosystem STRATEGY Strengthen our Strengthen omnichannel Enhance and differentiate Consolidate as the Leading digital bank in leadership offering our value proposition leading shopping mall the region in the region operator in the region Focus on PRO M
Slide 14: Financial Evolution
Financial Evolution = ig eee ee Se =
Slide 15: Main financials figures
Main financials figures Total Revenues (US$ MM) +10,5% Gross Profit (US$ MM) 12.766 13.482 11.920 12.640 12.200 11.685 9.839 +19,4% 4.630 5.178 4.263 4.159 3.740 4.338 3.213 2020 2021 2022 2023 2024 LTM LTM 2020 2021 2022 2023 2024 LTM LTM sep-24 sep-25 sep-24 sep-25 EBITDA (US$ MM) Net Income1 (US$
Slide 16: Summary financials (US$ MM)
Summary financials (US$ MM) sep-24 sep-25 Var (%) YoY 2020 2021 2022 2023 2024 LTM LTM LTM Sep TOTAL GMV SALES Total GMV Sales 9.903 13.360 12.972 11.663 12.263 11.924 13.020 9% Online GMV Sales 2.273 2.970 2.772 2.484 2.691 2.623 2.964 13% GMV Sales of Physical Stores 7.630 10.391 10.199 9.179 9.57
Slide 17: Highlights 3Q25
Highlights 3Q25 17
Slide 18: Retailers maintaining momentum with solid topline growth
HIGHLIGHTS 3Q25 Our retailers are maintaining their momentum showing solid topline growth, with total online GMV1 growing 17% YoY Revenue Var (%, vs 3Q24) (local currency) 19.1% 18.0% 16.0% 16.0% 13.9% 12.8% 11.6% 12.0% 4.5% 6.3% 4.1% 3.3% 1.1% 2.1% -1.7% Chile Peru Colombia Online Chile Peru Online
Slide 19: Building the leading digital bank of the Andean region
HIGHLIGHTS 3Q25 Building the leading digital bank of the Andean region3 Loan portfolio Credit card & passive account openings (#) Stock (US$ MM) Var vs 3Q24, in local currency 12% 709.521 792.532 21% Credit Card 7.392 51% 54% 6.103 38% Passive Account 16% 10% 7% 49% 46% 3Q24 3Q25 Chile Peru Colombia
Slide 20: Enhanced profitability across our five growth engines
HIGHLIGHTS 3Q25 Our strategy has allowed to enhance profitability across our five growth engines during 3Q25 EBITDA margin (%) 81.3% 78.5% 22.4% 20.4% 6.7% 7.1% 5.8% 4.9% 4.5% 1.6% 3Q24 3Q25 3Q24 3Q25 3Q24 3Q25 3Q24 3Q25 3Q24 3Q25 20
Slide 21: EBITDA evolution
HIGHLIGHTS 3Q25 EBITDA evolution (US$ MM) 15.1% 14.9% 14.1% 13.2% 11.6% 11.2% 10.4% 519 10.0% 9.4% 490 491 8.0% 430 6.8% 6.7% 6.0% 5.2% 343 4.6% 338 304 303 309 254 233 186 188 132 146 Our strategy has 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 2Q24 3Q24 4Q24 1Q25 2Q25 3Q25 allowed us to EBITDA Ma
Slide 22: Our operation continues to contribute to cash improvement
HIGHLIGHTS 3Q25 Our operation continues to contribute to cash improvement Evolution Cash (US$ MM) Non-banking businesses -1% 46 291 159 176 7 1.239 921 260 6 1.413 1.393 Sep-24 EBITDA Working Taxes CAPEX & Cash Flow Net Interest Debt Dividends Others Sep-25 (excl. Capital4 Asset Sale - Banco IFRS16)
Slide 23: We continue to strengthen our financial position
HIGHLIGHTS 3Q25 Net Financial Debt / EBITDA 8.6 8.2 7.3 6.3 6.5 5.7 5.0 4.7 3.6 3.7 2.9 2.6 2.5 1.9 1.8 1Q22 2Q22 3Q22 4Q22 1Q23 2Q23 3Q23 4Q23 1Q24 2Q24 3Q24 4Q24 1Q25 2Q25 3Q25 Debt Maturity Profile (US$ Debt Maturity Profile (US$ MM) million) Non-banking businesses, after hedging derivatives As o
Slide 24: ESG
ESG 24
Slide 25: Falabella's purpose is supported by five ESG pillars
Falabella’s purpose is supported by five ESG pillars with clear aspirations and goals aligned with the Sustainable Development Goals Making life simpler and more enjoyable Environmental Social Governance CLIMATE CIRCULARITY DIVERSITY, EQUITY SOCIAL CORPORATE ACTION AND WASTE AND INCLUSION IMPACT GOV
Slide 26: Environmental results 2024
Environmental Results Our Commitments 2024 PROGRESS During 2024, we Carbon Footprint made significant 0 net emissions -27% in Scopes 1 and 2 vs 2021 …of Scopes efforts to by 2035 1 and 2 emissions achieve our -65% of emissions by 2030 environmental goals Energy supply 65% from renewable 78% …of our
Slide 27: Social results 2024
Social Results Pillars 2024 PROGRESS Diversity, Equity Generating 39.8% +215 and Inclusion 50.8% women in Top impact in our women in women in total & Middle “Fuertes y workforce Management Fantásticas” value chain to positions build more equitable +50,000 +11,000 children, youth +6,400 Social Impact
Slide 28: Recognition by ESG ratings
These sustainability efforts have been recognized by investment-oriented ESG Ratings as well as by thematic qualifications. 2020 2021 2022 2023 2024 73 Within the Top 10 most sustainable companies in 71 71 71 68 the retailing category 81 79 Top 5 among diversified retailers A A BBB BBB 4.4 BBB 4.3 5
Slide 29: Contact
E-MAIL inversionistas@falabella.cl WEBSITE investors.grupofalabella.com