Activeops Plc · LSE:AOM

Activeops — FY2023 Earnings Presentation

27 slides from Activeops's earnings presentation, July 2023

Slide 3: A global leader in Management Process Automation (MPA) software
A global leader in Management Process Automation (MPA) software Blue chip customer base Strong SaaS metrics Highly cash-generative Compelling offering Global reach 80+ global, enterprise £22.6m SaaS ARR £15.4m cash, which Easy-to-implement offering 40+ countries in which our customers equates to app
Slide 4: We help operations teams do more
We help operations 0% teams do more Missed SLAs, within regulations Our software & approach enables customers to release 44% 80% Reduction in staff Positive employee capacity attrition morale Leading to amazing results 20% 80-85% 30,000+ Decrease in cost per Utilisation Hours in resource standard ho
Slide 5: We are leveraged globally, across operations
We are leveraged globally, across operations. • Financial Crime • Accounts payable • Billing & reconciliations • Claims • Personal / Retail banking • Mortgages • Business Banking • Capital Markets • Wealth Management • Private Banking • Investment Management • General Insurance • Shared Services • C
Slide 6: Employee intelligence, intelligence for case-driven teams
Employee intelligence Intelligence for case-driven teams Cornerstone of high performing service ops teams Our diagnostic insights highlight what Predictive analytics to keep casework and SLAs Prescriptive, AI-driven analytics that identifies latent is impacting performance, work and on track, real-t
Slide 7: FY23: Financial Strength building Year on Year
FY23: Financial Strength building Year on Year £22.6m £25.0m +13% £20.1m Increase in SaaS £24m £3.4m Revenues £18.3m £20.0m £3.4m £19m £2.6m £15.0m +£1m Total Revenue £14m ARR Increase in £22.1m Adj. EBITDA £10.0m £19.6m £9m £17.8m £4m £5.0m +£1.6m Increase in Cash & -£1m £0.0m Cash equivalents FY21
Slide 8: FY23: Material Achievements and Platform for acceleration
FY23: Material Achievements and Platform for acceleration Business growth Innovation Partnerships, marketing & sales • Significant expansion of existing customer • Successful launch of • New CMO continuing to develop and relationships across all territories with NRR CaseworkiQ - in use improve how w
Slide 10: Strength of SaaS model
Land and Expand success Strength of SaaS model Annual Recurring Revenue Top 10 customers have £22.6m +13% (constant currency 11%) grown ARR by 20% in the last 12 months Net Revenue Retention 110% (FY22: 102%) EBITDA positive Strong second half underpins full year result FY23 SaaS ARR by customer Str
Slide 11: Robust P&L performance
Robust P&L performance YE 31 March (£M) FY22 FY23 SaaS Revenue £19.6m £22.1m Positive Adjusted EBITDA T&I Revenue £3.4m £3.4m • Ahead of expectations set at IPO Group Revenue £22.9m £25.5m Cost of Sales (£4.4m) (£4.7m) SaaS Revenue Growth +13% (constant currency 9%) Gross Profit £18.5m £20.8m Traini
Slide 14: A strong financial platform
A strong financial platform Healthy balance High levels of Strongly cash Multiple Exit run rate sheet recurring generative expansion demonstrates revenue opportunities potential Copyright © 2023 ActiveOps PLC. All Rights Reserved. 14
Slide 16: The world of work is not getting any simpler
The world of work is not getting any simpler Operational risk Skills Productivity Hybrid working Impact of AI on development management work Plus Ever increasing pressure to do more with less Copyright © 2023 ActiveOps PLC. All Rights Reserved. 16
Slide 17: Operations are getting harder to control
Operations are getting harder to control Q4 2019 vs Q1 2023 OpsIndex performance across UK & Ireland, North America, and Australia & New Zealand Copyright © 2023 ActiveOps PLC. All Rights Reserved. 17
Slide 18: Optimal running of operations
Optimal running of operations Data driven, predictive and prescriptive AI Data at your fingertips and Real-time performance and Intelligent alerts to In-day, in-week and long-term Consistent metrics, flowing freely between SLA prediction potential risks in service management of capacity processes an
Slide 19: Successful launch of CaseworkiQ
Successful launch of CaseworkiQ Proves the expansion opportunity • 7 of top 10 (by ARR) customers using the product • Over £1m ARR and growing • Solid pipeline of opportunities within existing accounts for FY24 • This early success proves the product’s ability to open-up new areas of usage which we
Slide 20: TD Bank – A Model Case Study
TD Bank – A Model Case Study First customer to use all three offerings - ARR growth in past 3 years of 182% + + With ControliQ: Added WorkiQ to provide greater CaseworkiQ incorporated to visibility of the impacts of new extend visibility and capacity Between 12 & 30% ways of working during / post in
Slide 21: We are innovating to help our customers drive more value from their data
We are innovating to help our customers drive more value from their data and be better prepared FY24 development roadmap AI AI AI Service indicators Smart planning Smart skills Employee experience Leveraging our underlying datasets Drawing on our industry expertise and the data we have enabled our c
Slide 22: Innovation driving our offering up the value scale
Innovation driving our offering up the value scale ControliQ Series 2 ControliQ Series 3 ControliQ Series 4 Advanced Package Roadmap features roadmap features contents Up-sell Current functionality Up-sell Current functionality Current functionality Impact on operations performance Fullest solution
Slide 23: ESG Update
ESG Update Commitment to reporting Carbon reduction target to be set next year Following review, have added further elements of the Global Reporting Environmental impact remains small, Initiative (“GRI”) framework to monitor with data centres and travel remaining impact on the environment, the as th
Slide 24: FY24 priorities
FY24 priorities Growth and Product Demonstrate Maintain outstanding Engaging and Profitability innovation driving value and drive record in delivering efficient working customer value demand for our customers environment Copyright © 2023 ActiveOps PLC. All Rights Reserved. 24
Slide 25: Confident outlook: Current Trading and Outlook
Confident outlook Current Trading and Outlook • Trading in H1 in line with Board expectations • Expansions at existing accounts and the addition of two new customers with significant expansion potential. • Sales pipeline remains healthy • Seeing significant interest in the new software capabilities

ActiveOps — FY2023 Earnings Presentation on 6ix

Activeops — FY2023 Earnings Presentation

Slide 1: Final Results FY23

Slide 2: Agenda

Slide 3: A global leader in Management Process Automation (MPA) software

Slide 4: We help operations teams do more

Slide 5: We are leveraged globally, across operations

Slide 6: Employee intelligence, intelligence for case-driven teams

Slide 7: FY23: Financial Strength building Year on Year

Slide 8: FY23: Material Achievements and Platform for acceleration

Slide 9: Financial review

Slide 10: Strength of SaaS model

Slide 11: Robust P&L performance

Slide 12: EBITDA Bridge

Slide 13: Copyright © 2023 ActiveOps PLC. All Rights Reserved.

Slide 14: A strong financial platform

Slide 15: Strategy and opportunity

Slide 16: The world of work is not getting any simpler

Slide 17: Operations are getting harder to control

Slide 18: Optimal running of operations

Slide 19: Successful launch of CaseworkiQ

Slide 20: TD Bank – A Model Case Study

Slide 21: We are innovating to help our customers drive more value from their data

Slide 22: Innovation driving our offering up the value scale

Slide 23: ESG Update

Slide 24: FY24 priorities

Slide 25: Confident outlook: Current Trading and Outlook

Slide 26: Questions?

Slide 27: Copyright © 2023 ActiveOps PLC. All Rights Reserved.