Slide 1: Corporate Presentation
Corporate Presentation Jun, 2012
Slide 2: Our Company
Our Company 2
Slide 3: Company overview: Largest Latin American IT Services provider
Company overview Largest Latin American IT and an undisputed leader in systems integration, support and IT Services provider Outsourcing Independent service with world-class credentials and provider quality certifications Business model is based with customers, through its more on developing long te
Slide 4: Company overview: Highly diversified customer base
Company overview Highly diversified by geography and industry customer base as a consequence of a increase in high value-added revenues strength Positive financial results of recurring revenues and a successful regional expansion Investment plan for intended to continue consolidating SONDA regional
Slide 5: Founded in Chile in 1974, present in 10 countries
Company overview Founded in Chile in 1974, SONDA has Costa Rica more than 37 years of Colombia experience Mexico Panama Present in 10 countries in the region, with +1,000 cities under Ecuador coverage Brazil Over 12,500 employees in the Peru region out of which more than 5,500 are Uruguay based in B
Slide 6: What we do for our customers
What we do for our customers Comprehensive IT offerings We are a comprehensive provider of IT solutions with a vast experience in offering services for resolving from the simplest needs through to the most complex, with a business focus aligned to our clients’ strategies. IT Adoption Lifecycle Conti
Slide 7: Comprehensive offering
Comprehensive offering IT SERVICES APPLICATIONS PLATFORMS Solving business problems and needs through solutions based on Information Technology. Comprehensive offering ranging from the delivery of infrastructure and support services to large-scale and complex systems integration projects and full IT
Slide 8: Strong customer base
Strong customer base MANUFACTURING FINANCE TELECOM & MEDIA RETAIL Our customers are leading companies in their industries HEALTH ENERGY & MINING SERVICES/UTILITIES PUBLIC SECTOR More than 5,000 clients throughout Latin America 8
Slide 9: Alliances with world class vendors
Alliances with world class vendors ISO 9001:2008 Quality management system based on processes and focused on continuous improvement and customer satisfaction ITIL IT Infrastructure Library Best practices for managing IT services PMO Project Management Office Quality methodology in managing projects
Slide 10: Case Study: Retirement Fund Management Solution
Case Study Retirement Fund Management Solution A replicable business model 10
Slide 11: Case Study: Public Transportation Payment Solution - Panama
Case Study Public Transportation Payment Solution - Panama A major IT Outsourcing contract Operator’s Buses Payment Areas Centralyzed Systems Access point Customer Service recharge (in Centres person, Web, agreements, Access Access self-service) Point Point Selling Network 11
Slide 12: Case Study: Coverage and support for Business Apps
Case Study Coverage and support for Business Apps Largest Service Desk in Latam 45,000 IT users 1,000,000 Service Desk Calls 24x7x365 Operation Support 12
Slide 13: Case Study: Global support for an industry leader
Case Study Global support for an industry leader America, Europe and Australia Relationship management with customers and suppliers of Embraer Remote support for users in Brazil, 40,000 Service Desk Calls United States, France and Australia +11,000 Hardware / Software on On site support covering mor
Slide 14: Case Study: Reducing costs by intensive use of IT Services
Case Study Reducing costs by intensive use of IT Services SAP Outsourcing Services 14
Slide 15: IT Industry in Latin America
IT Industry in Latin America 15
Slide 16: Latin America, still behind in IT adoption
Latin America, still behind in IT adoption There is a significant gap in the IT - IT Spending as a percentage of GDP Investment as a percentage of GDP between developed and emerging economies 15.2% 9.7% 7.2% 6.8% 5.3% 2.1% Western Central and Asia/Pacific India Latin Worldwide Europe Eastern America
Slide 17: Favorable outlook for IT industry in Latin America
Favorable outlook for IT industry in Latin America 9.7 % CAGR (2010-2015) LATIN AMERICA 10.5 9.8 9.2 8.2 10.0 % CAGR (2010-2015) BRAZIL % CHILE % MEXICO % % COLOMBIA CAGR CAGR CAGR CAGR IN STRATEGIC MARKETS 2010-2015 2010-2015 2010-2015 2010-2015 10.7 % CAGR (2010-2015) IT SERVICES IN LATAM 17
Slide 18: Favorable outlook for IT industry in Latin America
Favorable outlook for IT industry in Latin America Projected CAGR % (2010-2015) 13.3% 11.8% 11.7% 10.7% 10.6% 10.8% 10.9% 10.0% 9.2% 9.5% 8.7% 8.5% 8.7% 8.7% 5.8% Latin America Brazil Chile Colombia Mexico Platforms IT Services Applications Source: IDC 18
Slide 19: Favorable outlook for IT industry in Latin America
Favorable outlook for IT industry in Latin America Projected Annual Investment in IT (US$ million) Breakdown by Country 149,016 136,592 123,519 112,197 24% 24% 23% 22% 21% 102,948 18% 18% 17% 17% 18% 5% 5% 5% 6% 6% 5% 5% 4% 4% 4% 48% 48% 49% 50% 52% 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015
Slide 20: Solid Financial Performance
Solid Financial Performance Balanced growth and consistent cash-flow generation 20
Slide 21: Recent financial performance: Revenues
Recent financial performance Revenues 2006 – 2011 (US$ million) Revenues: 1Q11 – 1Q12 (US$ million) 1,141.8 CAGR (2006-2011) = +26.6% 951.9 315.9 +21.2% 260.6 671.3 703.0 539.5 350.8 1Q11 1Q12 2006* 2007* 2008* 2009 2010 2011 (*) Financial statements prepared under Chilean GAAP 21
Slide 22: Recent financial performance: EBITDA
Recent financial performance EBITDA 2006 – 2011 (US$ million) EBITDA: 1Q11 – 1Q12 (US$ million) 176.5 CAGR (2006-2011) = +23.5% 164.5 54.0 43.5 +24.2% 127.2 115.3 17.1% 98.3 16.7% 61.4 18.2% 1Q11 1Q12 17.5% 18.1% 17.2% 17,3% 15.5% 2006* 2007* 2008* 2009 2010 2011 EBITDA Margin (*) Financial statemen
Slide 23: Revenues evolution 2007 – 1Q12
Revenues evolution 2007 – 1Q12 2007 2011 1Q12 23
Slide 24: EBITDA evolution 2007 – 1Q12
EBITDA evolution 2007 – 1Q12 2007 2011 1Q12 24
Slide 25: Revenues breakdown by industry
Revenues breakdown by industry 2007 2011 25
Slide 26: FY10 – FY11 / 1Q11 – 1Q12 Consolidated Results
FY10 – FY11 / 1Q11 – 1Q12 Consolidated Results Revenues 1Q11 – 1Q12 (US$ million) + 21.2% 315.9 260.6 US$ million FY11 FY10 Var (%) 1Q12 1Q11 Var (%) Revenues 1,141.8 858.0 33.1% 315.9 260.6 21.2% EBIT 132.8 111.9 18.7% 38.8 33.6 15.3% Operating Margin 1Q11 1Q12 11.6% 13.0% 12.3% 12.9% EBITDA 176.5
Slide 27: Chile
Market leader with over US$ 487 million in Chile revenues for 2011 and US$ 147 million for 1Q12 US$ million FY11 FY10 Var (%) 1Q12 1Q11 Var (%) Revenues 487.2 383.9 26.9% 146.9 104.8 40.2% EBIT 80.3 66.5 20.7% 25.2 21.3 18.3% Operating Margin 16.5% 17.3% 17.1% 20.3% EBITDA 108.8 93.0 17.0% 33.5 27.8
Slide 28: Brazil
Operations generating nearly 40% of Brazil consolidated revenues in 2011 and 30% in 1Q12 US$ million FY11 FY10 Var (%) 1Q12 1Q11 Var (%) Revenues 401.4 316.5 26.8% 102.7 96.6 6.3% EBIT 32.5 32.7 -0.7% 8.5 8.7 -1.8% Operating Margin 8.1% 10.3% 8.3% 9.0% EBITDA 40.0 38.2 4.7% 11.4 10.4 9.6% EBITDA EBI
Slide 29: Mexico
Expected revenues of US$ 120 million for 2012 Mexico with significant improvement in margins US$ million FY11 FY10 Var (%) 1Q12 1Q11 Var (%) Revenues 132.4 73.1 81.1% 28.4 33.7 -15.7% EBIT 13.5 8.3 61.7% 3.5 2.7 29.6% Operating Margin 10.2% 11.4% 12.5% 8.1% EBITDA 16.7 9.4 76.7% 4.5 3.5 30.4% EBITDA
Slide 30: OPLA
Revenues reaching over US$120 million in OPLA 2011 and growing 47.9% in 1Q12 US$ million FY11 FY10 Var (%) 1Q12 1Q11 Var (%) Revenues 120.8 84.5 42.9% 38.0 25.7 47.9% EBIT 6.6 4.4 51.6% 1.5 0.9 62.7% Operating Margin 5.5% 5.2% 4.0% 3.6% EBITDA 11.1 7.7 44.4% 4.7 1.8 155.3% EBITDA EBITDA Margin 9.2%
Slide 31: New Deals Closed
New Deals Closed Growth in new contracts New deals breakdown by region 2007 - 2011 2007 - 2011 +29.0% 1,340 +29.0% 1,340 1,038 7% 1,038 11% +55.3% 14% +55.3% 10% 8% 6% 611.3 668.5 62% 611.3 668.5 42% 55% 11% +39.1% 13% +39.1% 11% 6% 54% 18% 439.3 7% +9.4% 439.3 +9.4% 8% 11% 53% 11% 52% 53% 49% 61% 4
Slide 32: New Deals Closed
New Deals Closed Growth in new contracts New deals breakdown by region 1Q11 – 1Q12 1Q11 – 1Q12 289.0 289.0 + 32.3% + 32.3% 5% 13% 218.4 218.4 7% 8% 51% 9% 8% 41% 42% 52% 50% 44% 39% 30% 1Q11 1Q12 1Q11 1Q12 Platforms IT Services Applications CHILE BRAZIL MEXICO OPLA 32 (US$ million)
Slide 33: Financial Statements
Financial Statements (US$ million) Mar-12 Dec-11 Var.% Assets 1,268.1 1,190.1 6.6% Current Assets 586.3 563.5 4.1% Cash and Cash Equivalents 91.6 67.6 35.6% Other Assets, Current 494.7 495.9 -0.2% Property, Plant and Equipment, Net 170.3 163.0 4.5% Intangibles Assets and Goodwill 392.2 346.9 13.1% O
Slide 34: Investment Plan 2010-2012
Investment Plan 2010-2012 34
Slide 35: Investment Plan 2010 - 2012: US$500 million
Investment Plan 2010 - 2012 Total investment for US$500 million to finance: Implementation of new systems integration projects Eight new companies acquired in Latin America Strengthening the positioning in Brazil, expanding New headquarters in Brazil territorial coverage and taking advantage of the
Slide 36: Investment Plan 2010 - 2012: Acquisitions
Investment Plan 2010 - 2012 NEXTIRAONE TELSINC SOFTEAM KAIZEN US$ 280 million invested in acquisitions during 2010-2012 QUINTEC ELUCID Acquired companies had US$ 465 million in yearly revenues before being PARS acquired New companies strengthen CEITECH SONDA’S regional offering at the same time expa
Slide 37: New Infrastructure
São Paulo – Brazil New Infrastructure 17.000 m2 in total surface 37
Slide 38: New Datacenter Infrastructure
New Datacenter Infrastructure Latest technology: Two new datacenters in Brazil and Chile, adding 2,200 squared meters in capacity Both projects with ANSI/TIA-942 TIER III certifications, guaranteeing high levels of security Operating since 2Q11 in Brazil and starting operations on 1H12 in Chile 38
Slide 39: Innovative Solutions – Cloud Computing Initiative
Innovative Solutions – Cloud Computing Initiative Qumulos, the first Enterprise Cloud in Latin America focused on medium to large sized companies Regional coverage • First vBlock in Latin America, among the first in the world • Currently operating in Chile, soon in Brazil, Mexico by 4Q11 • Local Clo
Slide 40: Perspectives
Perspectives 1 Favorable outlook for the IT industry in Latin America 2 Execution of the US$500 million investment plan 3 New acquisitions create synergy and margin improvement opportunities 4 Extended customer base fosters cross-selling opportunities 5 Pipeline of new business opportunities allow t
Slide 41: Contact: SONDA, Santiago, Chile
Tel (56-2) 657 50 00 Teatinos 500 Santiago. CHILE www.SONDA.com