Bilia Ab Class A · OMXSTO:BILI_A

Bilia Ab Class A — Investor Day (May 2022)

167 slides from Bilia Ab Class A's investor day presentation, May 10, 2022

  1. Slide 1: Capital Markets Day

    Capital Markets Day 2022-05-10

  2. Slide 2: Agenda

    Agenda Welcome Carl Fredrik Ewetz Bilia Group Per Avander, CEO & Kristina Franzen, CFO Mobility Care Stefan Nordström, Deputy CEO & Anders Rydheimer, CBDO Coffee Break 13:00 Electrification Frode Hebnes, CEO Bilia Norge AS Trends Tommy Arthursson, Business Development Q&A Displaying /Test Drive 14:3

  3. Slide 3: The world changes. And so do we.

    The world changes. And so do we.

  4. Slide 4: Bilia – with customer focus

    INTRODUCTION Bilia – with customer focus • Sweden, Norway, Belgium, and Luxembourg • 5,000 employees at 150 facilities • 110,000 new and used cars • Business areas: Service, Cars, Fuel • Turnover: SEK 35bn • Listed Nasdaq OMX Stockholm – Large Cap

  5. Slide 5: Bilia market share January–March 2022

    INTRODUCTION Bilia market share January–March 2022 New cars market share Sweden 10.3% Norway 5.9% Belgium 0.5% Luxembourg 4.4% Leading brands with front end products

  6. Slide 6: Balanced portfolio of selected car brands

    INTRODUCTION Balanced portfolio of selected car brands

  7. Slide 7: We cooperate with strong brands

    INTRODUCTION We cooperate with strong brands Sweden 11 Bilia’s market share per brand 110 brands facilities Volvo BMW MINI 30% 26% 24% Renault Toyota Lexus 22% 18% 28% Dacia Porsche Mercedes 18% 18% 12% Alpine Nissan 100% 3%

  8. Slide 8: We cooperate with strong brands

    INTRODUCTION We cooperate with strong brands Norway 5 Bilia’s market share per brand 34 brands facilities Volvo BMW MINI 39% 39% 22% Toyota Lexus 18% 15%

  9. Slide 9: Luxembourg/Belgium - BMW/MINI

    INTRODUCTION Luxembourg/Belgium - BMW/MINI Belgium Luxembourg Bilia’s market share per brand Bilia’s market share per brand 5 1 BMW MINI BMW MINI facilities facility 4% 8% 36% 75% 2 2 brands brands

  10. Slide 10: The journey towards the best service company in the business

    INTRODUCTION The journey towards the best service company in the business • 34 acquisitions – new brands and new 2012–2021 countries 101% • Organic growth, more service offers • Operating margin – 2021: 5.4% growth – 2012: 1.5%

  11. Slide 11: Financial targets

    INTRODUCTION Financial targets 1 SUSTAINABLE GROWTH 2 SUSTAINABLE BUSINESS MODEL 3 LEVERAGE RATIO 4 DIVIDEND Yearly sales growth Operating profit Net debt/EBITDA Dividend at least – at least 5% over margin at 5% over below 2.0 times 50% of earnings a business cycle a business cycle excluding IFRS 16

  12. Slide 12: Sustainability targets

    INTRODUCTION Sustainability targets 1 SUSTAINABLE GROWTH 2 CIRCULAR BUSINESS MODEL 3 HUMAN CARE 4 CLIMATE CARE Customer satisfaction Increase number of • Employee Contribute to a index 3 points above used spare parts in commitment lower impact on average per brand our workshops above benchmark the c

  13. Slide 13: Value creation for our shareholders

    INTRODUCTION Value creation for our shareholders Dividend per share, SEK Pay out ratio, % 10,00 100 8,00 80 6,00 60 4,00 40 2,00 20 0,00 0 2012 2013 2014 2015 2016 2017 2018 2020 2021 2012 2013 2014 2015 2016 2017 2018 2020 2021 Bilia’s policy is to divide at least 50% of the profit of the year.

  14. Slide 14: Value creation for our shareholders

    31 December 2021 160,2 SEK 2021 Dec 2021 June 2020 Dec 2020 June 2019 Dec 2019 June 2018 Dec 2018 June Value creation for our 2017 Dec 2016 June 2016 Dec 2016 June 2015 Dec OMX Stockholm PI shareholders 2015 June 2014 Dec 2014 June 2013 Dec 1 January 2013 Bilia AB 60 24,3 SEK INTRODUCTION 2013 June

  15. Slide 15: Our strategies

    Our strategies ¢@

  16. Slide 16: Vision and business idea

    O U R S TR A TE G I E S Vision and business idea The best service company in the business – through consideration for customers, colleagues and the world we live in. Bilia will create a sustainable business through consideration and pride by offering attractive and innovative solutions for the mobil

  17. Slide 17: Sustainable business strategy One-stop-shop

    O U R S TR A TE G I E S Sustainable business strategy One-stop-shop Vehicle recycling Car purchase Car dismantling, recycling, Financing, insurance, CarPay, service used car parts subscriptions, tyre hotels, accessory & tyre sales Rental cars Rentals and Flexlease Stores Accessories, spare parts, e-

  18. Slide 18: Customer cycle: Car purchase

    O U R S TR A TE G I E S Customer cycle: Car purchase Car purchase • New and used cars • Private and fleet customers • Financing • Insurance • Service subscription • Tyre hotels • Accesory and tyre sales

  19. Slide 19: Customer cycle: Tyre centres

    O U R S TR A TE G I E S Customer cycle: Tyre centres Tyre centres • Tyre hotels • Wheel change • Tyre sales • Rim repair • Workshop services

  20. Slide 20: Customer cycle: Service

    O U R S TR A TE G I E S Customer cycle: Service Authorized service and repairs • Original service • Personal service • Technicians and repairs

  21. Slide 21: Customer cycle: Vehicle recycling

    O U R S TR A TE G I E S Customer cycle: Vehicle recycling • Vehicle recycling • Sale of used spare parts (internal and external) • Renovation of batteries and some spare parts

  22. Slide 22: Growth strategy for continued European growth

    O U R S TR A TE G I E S Growth strategy for continued European growth Current Potential markets growth • Sweden • Expansion in • Norway existing markets • Belgium • Other Western European countries • Luxembourg

  23. Slide 23: Growth strategy for continued European growth

    O U R S TR A TE G I E S Growth strategy for continued European growth 1 2 3 4 ACQUSITION OF ACQUISITION OF ORGANIC GROWTH ORGANIC GROWTH SERVICE BRANDS FOR USED CARS SERVICE BUSINESS BUSINESSES • Workshops • BMW • Facilities for • Tyres etc. • Vehicle recycling • Mercedes sales of older • Rim repair

  24. Slide 24: 35 acquisitions completed 2012–2022

    O U R S TR A TE G I E S 35 acqusitions completed 2012–2022 TOYOTA & LEXUS BMW & MINI MERCEDES 7 acquisitions 33 facilities 12 acquisitions 25 facilities 3 acquisitions 10 facilities PORSCHE VECHICLE RECYCLING & BATTERY TYRE & RIM 1 acquisition 2 facilities 5 acquisitions 5 facilities 3 acquisitions

  25. Slide 25: Mercedes trucks New and exciting business area

    O U R S TR A TE G I E S Mercedes trucks New and exciting business area • Stable earnings • Loyal customer base • Large servicebusiness • Develop new services and concepts within the service business • Lack of some processes in the service business

  26. Slide 26: High demand for used cars

    O U R S TR A TE G I E S High demand for used cars • Our own business creates independence Number of delivered used cars 60 000 • Net auctions and showrooms – Bilia Outlet 50 000 – 10,000 cars per year – Strong position and great growth potential 40 000 • Future investments in Bilia Outlet 30 000 – B

  27. Slide 27: Investments in new sustainable operations: Vehicle recycling

    O U R S TR A TE G I E S Investments in new sustainable operations: Vehicle recycling Strategically and important operation • Sustainable recycling of cars • Used spare parts • Renovation of hybrid batteries We currently have four vehicle recycling companies

  28. Slide 28: Investments in new sustainable operations: Rim repair

    O U R S TR A TE G I E S Investments in new sustainable operations: Rim repair Strategic importance • Sustainable renovation of rims • One acquisition in Norway • Starting up in Sweden with 2 facilities

  29. Slide 29: Circular business strategy From car to re-used spare part

    O U R S TR A TE G I E S Circular business strategy From car to re-used spare part Used car Bilia – Sold New car is Vehicle recycling and served manufactured Customer cycle Recycled parts

  30. Slide 30: Internal strategy

    O U R S TR A TE G I E S Internal strategy Strong Proud leadership employees

  31. Slide 31: Internal strategy Strong leadership & Proud employees

    O U R S TR A TE G I E S Internal strategy Strong leadership & Proud employees 49% (32%) 4% 30% Energy (11%) (40%) 7% 10% (9%) (9%) ( ) = Benchmark Clarity

  32. Slide 32: Internal strategy

    O U R S TR A TE G I E S Internal strategy Strong Happy Proud Happy leadership customers employees shareholders

  33. Slide 33: Continued good financial results

    Continued good financial results

  34. Slide 34: Bilia Group Q1 2022

    Bilia Group Q1 2022 Jan-March Jan-March SEK M Jan-Dec 2021 Jan-Dec 2020 2022 2021 Sweden 333 335 1,418 1,178 Norway 151 206 757 444 Western Europe 35 15 79 41 Total business 519 556 2,254 1,663 Parent company, other companies, etc -19 -28 -112 -70 Operational earnings 500 528 2,142 1,593 Operational

  35. Slide 35: Growth in the Service Business

    FINANCIAL RESULTS Growth in the Service Business Q1 2022 Western Sweden Norway Europe Total Change from previous year Reported growth, % 14.7 3.7 –14.7 9.4

  36. Slide 36: Continued strong margin for the Service Business

    FINANCIAL RESULTS Continued strong margin for the Service Business January–March (Q1) 2012 2013 2014 2015 2016 2017 2018 2019 2020* 2021* 2022* Turnover SEK M 1,030 984 1,039 1,048 1,223 1,500 1,561 1,704 1,796 1,880 2,056 Operational earnings* SEK M 62 65 93 102 130 193 169 218 263 319 315 Operatio

  37. Slide 37: Business excellence Bilia's way of working

    THE SERVICE BUSINESS Business excellence Bilia’s way of working Analyze Follow up Business Plan excellence Implement

  38. Slide 38: Strong growth and potential in the service business

    Strong growth and potential in the service business

  39. Slide 39: The Service Business – important for our profitability

    THE SERVICE BUSINESS The Service Business – important for our profitability The Service Business contributes greatly, Q1 2022 Turnover Operational earnings • 22% of the turnover 3% 2% 100% • 58% of the operational earnings 80% 40% 60% Operational margin, Q1 2022 75% • The Service Business 16.0% 40%

  40. Slide 40: More cars of our brands in the market: Sweden

    THE SERVICE BUSINESS More cars of our brands in the market: Sweden 500 000 400 000 +4% 300 000 200 000 +11% +22% +48% +10% 100 000 0 Volvo BMW Toyota Renault+Dacia Mercedes 2016 2021

  41. Slide 41: More cars of our brands in the market: Norway

    THE SERVICE BUSINESS More cars of our brands in the market: Norway 140 000 +0% 120 000 100 000 80 000 –1% +33% 60 000 40 000 20 000 0 Volvo BMW Toyota 2016 2021

  42. Slide 42: Service subscriptions increase …

    THE SERVICE BUSINESS Service subcriptions increase … 125,000 • 125,000 service subscriptions 2021 subscriptions Number of service subscriptions 2021 • 30,000 service subscriptions 2012 150 000 • Average yearly growth : 17 % 120 000 • Focus on used cars – creates loyalty 90 000 60 000 30 000 0 2012 2

  43. Slide 43: … and the Tyre Business grows

    THE SERVICE BUSINESS … and the Tyre Business grows 406,000 Number of wheels in storage tyres • Stable development 2021 500 000 – 406,000 tyres 2021 – 140,000 tyres 2012 400 000 • Average yearly growth: 13% 300 000 200 000 100 000 0 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021

  44. Slide 44: It starts with the Vehicle Business …

    THE SERVICE BUSINESS It starts with the Vehicle Business … • Our advantage Sells 110,000 new and used vehicles per year • Our challenge Tie the customer closer to Bilia in the tough competition • Subscriptions on service & tyre hotels: The customer visits Bilia facilities 3–4 times/year Loyal custom

  45. Slide 45: … and other services increase as well

    THE SERVICE BUSINESS … and other services increase as well 700,000 Other services include, for example customers • Brake oil 800 000 • Tyres 700 000 600 000 • Wheels 500 000 • Wheel alignment 400 000 • Glass 300 000 • Wiper blades 200 000 100 000 0 2013 2014 2015 2016 2017 2018 2019 2020 2021

  46. Slide 46: Example of new other services

    THE SERVICE BUSINESS Example of new other services New quick examination of cars arriving into the workshop • Identifies need for wheel alignment • Identifies car damages

  47. Slide 47: Thank you!

    Thank you!

  48. Slide 48: Mobility Care

    Mobility Care Bilia’s new business area

  49. Slide 49: Mobility Care An independent business within Bilia

    M O B I L I TY C A R E Mobility Care An independent business within Bilia Mobility Care is Bilia’s new business area which complements, but is independent from, our car retail structure

  50. Slide 50: Mobility Care

    M O B I L I TY C A R E Mobility Care Bilia AB Car Retail Business Mobility Care

  51. Slide 51: Mobility Care An independent business within Bilia

    M O B I L I TY C A R E Mobility Care An independent business within Bilia Mobility Care is Bilia’s new business area which complements, but is independent from, our car retail structure • Mobility Care offers services that enable customers to service and maintain instead of buying new.

  52. Slide 52: Mobility Care - examples

    M O B IL ITY C A R E Mobility Care - examples • Bilia Reuse – Vehicle recycling • Bilia Outlet – Used cars • Body & Paint workshops • Car glass • Tyres & Rims

  53. Slide 53: Mobility Care An independent business within Bilia

    M O B I L I TY C A R E Mobility Care An independent business within Bilia Mobility Care is Bilia’s new business area which complements, but is independent from, our car retail structure • Mobility Care offers services that enable customers to service and maintain instead of buying new. • Mobility Ca

  54. Slide 54: Mobility Care An independent business within Bilia

    M O B I L I TY C A R E Mobility Care An independent business within Bilia Mobility Care is Bilia’s new business area which • By acquisitions, we expand our expertise complements, but is independent from, our car within each service area. retail structure • Mobility Care offers services that enable c

  55. Slide 55: Mobility Care An independent business within Bilia

    M O B I L I TY C A R E Mobility Care An independent business within Bilia Mobility Care is Bilia’s new business area which • By acquisitions, we expand our expertise complements, but is independent from, our car within each service area. retail structure • Bilia’s strong brand, size and new competen

  56. Slide 56: Mobility Care

    M O B I L I TY C A R E Mobility Care Mobility Care Car glass Bilia Reuse Bilia Outlet Bilia Tyres & Rims New area Vehicle recycling Used cars Body & paint

  57. Slide 57: An independent business within Bilia

    M O B I L I TY C A R E An independent business within Bilia The potential for Mobility Care is very interesting

  58. Slide 58: An independent business within Bilia

    M O B I L I TY C A R E An independent business within Bilia The potential for Mobility Care is very interesting • Most markets are fragmented and non- consolidated. Within tyres, there are also new markets, such as rim repair.

  59. Slide 59: An independent business within Bilia

    M O B I L I TY C A R E An independent business within Bilia The potential for Mobility Care is very interesting • Most markets are fragmented and non- consolidated. Within tyres, there are also new markets, such as rim repair. • Bilia Outlet is a hybrid between our traditional business and independe

  60. Slide 60: Mobility Care Vehicle Recycling

    Mobility Care Vehicle Recycling

  61. Slide 61: Vehicle Recycling

    M O B I L I TY C A R E – V E H I C L E R E C Y C L I N G Vehicle Recycling Market Sweden and Norway Market approx. SEK 3bn SEK 3bn • Sustainability • Used parts • Demand from insurance companies • Good business, for the customer, Bilia, insurance companies, and the environment • Unrealised potential

  62. Slide 62: Bilia Reuse

    M O B I L I TY C A R E – V E H I C L E R E C Y C L I N G Bilia Reuse 5 vehicle recycling locations SWEDEN • Västerås • Stockholm • Jönköping NORWAY • Trondheim • Oslo (2023)

  63. Slide 63: Mobility Care Bilia Outlet

    Mobility Care Bilia Outlet

  64. Slide 64: Bilia Outlet

    M O B I L I TY C A R E – B I L I A O U T L E T Bilia Outlet 1.7 million used cars changes owner each year in Sweden and Norway 1.7 million • Natural part of our business cars changes • New customer segment in the Service business: owner each the third owner year • Additional sales in One Stop Shop –

  65. Slide 65: Bilia Outlet facilities

    M O B I L I TY C A R E – B I L I A O U T L E T Bilia Outlet facilities • 2 sales channels SWEDEN – Auction • Västerås • Bro Stockholm – Dealerships • Kista Stockholm • Valuation of all trade-in and purchases • Kungens Kurva for Bilia Stockholm – Purchasing and KAM organisation • Trollhättan NORWAY •

  66. Slide 66: Bilia Outlet - Kungens Kurva

    M O B I L I TY C A R E – B I L I A O U T L E T Bilia Outlet - Kungens Kurva

  67. Slide 67: Mobility Care Body & Paint workshops

    Mobility Care Body & Paint workshops

  68. Slide 68: Body & Paint workshops

    M O B I L I TY C A R E – R E P A I R W O R K S H O P S Body & Paint workshops Market is estimated to SEK 25bn in Sweden & Norway. Market SEK 25bn

  69. Slide 69: Body & Paint workshops

    M O B I L I TY C A R E – R E P A I R W O R K S H O P S Body & Paint workshops Market is estimated to SEK 25 bn in Sweden & Norway. Market • The market is growing with higher technology content in the cars. SEK 25bn

  70. Slide 70: Body & Paint workshops

    M O B I L I TY C A R E – R E P A I R W O R K S H O P S Body & Paint workshops Market is estimated to SEK 25 bn in Sweden & Norway. Market • The market is growing with higher technology content in the cars. SEK 25bn • The trend is a growing share of used parts and repair of damages instead of replace

  71. Slide 71: Body & Paint workshops

    M O B I L I TY C A R E – R E P A I R W O R K S H O P S Body & Paint workshops Market is estimated to SEK 25 bn in Sweden & Norway. Market • The market is growing with higher technology content in the cars. SEK 25bn • The trend is a growing share of used parts and repair of damages instead of replace

  72. Slide 72: Body & Paint workshops

    M O B I L I TY C A R E – R E P A I R W O R K S H O P S Body & Paint workshops Market is estimated to SEK 25 bn in Sweden & Norway. Market • The market is growing with higher technology content in the cars. SEK 25bn • The trend is a growing share of used parts and repair of damages instead of replace

  73. Slide 73: Body & Paint workshops

    M O B I L I TY C A R E – R E P A I R W O R K S H O P S Body & Paint workshops Our position • 30 Body & Paint workshops • Damage inspections at all our workshops • ~450 employees • Deep specialist expertise within our car brands

  74. Slide 74: Body & Paint workshops

    M O B I L I TY C A R E – R E P A I R W O R K S H O P S Body & Paint workshops Our position Target • 30 Body & Paint workshops • To further expand our network, we are • Damage inspections at all our workshops investigating how we can use our competence • ~450 employees and geography for more car bran

  75. Slide 75: Mobility Care Car glass

    Mobility Care Car glass

  76. Slide 76: Car glass

    M O B I L I TY C A R E – C A R G L A S S Car glass Market in Sweden & Norway SEK 4bn • Fits in our one-stop-shop strategy • Potential within current structure Market • Profitable business SEK 4bn Our position today • We replace 25,000 windshields • We repair 11,000 chips

  77. Slide 77: Mobility Care Tyres and Rims

    Mobility Care Tyres and Rims

  78. Slide 78: Mobility Care – Tyres and rims

    Mobility Care – Tyres and rims • The tyre market • Why • Our position/status • Acquisitions & expansions • Targets

  79. Slide 79: Tyres and rims

    M O B I L I TY C A R E – T Y R E S Tyres and rims • Big market to grow in – Market in Sweden and Norway SEK 15bn Market SEK 15bn

  80. Slide 80: Mobility Care – Tyres and rims

    Mobility Care – Tyres and rims • The tyre market • Why • Our position/status • Acquisitions & expansions • Targets

  81. Slide 81: Tyres and rims

    M O B I L I TY C A R E – T Y R E S Tyres and rims • Big market to grow in – Market in Sweden and Norway SEK 15bn • A non-consolidated market Market SEK 15bn

  82. Slide 82: Tyres and rims

    M O B I L I TY C A R E – T Y R E S Tyres and rims • Big market to grow in – Market in Sweden and Norway SEK 15bn • A non-consolidated market Market • Service market – high customer demand SEK 15bn – Tyre hotel – Rim repair, an undeveloped market – Two sets of aluminium rims per car – Used wheels – S

  83. Slide 83: Tyres and rims

    M O B I L I TY C A R E – T Y R E S Tyres and rims • Big market to grow in – Market in Sweden and Norway SEK 15bn • A non-consolidated market Market • Service market – high customer demand SEK 15bn – Tyre hotel – Rim repair, on an undeveloped market – Two sets of aluminium rims per car – Used wheels

  84. Slide 84: Tyre wear and tear, EVs

    M O B I L I TY C A R E – T Y R E S Tyre wear and tear, EVs

  85. Slide 85: Tyre wear and tear, EVs

    M O B I L I TY C A R E – T Y R E S Tyre wear and tear, EVs

  86. Slide 86: Tyre wear and tear, EVs

    M O B I L I TY C A R E – T Y R E S Tyre wear and tear, EVs

  87. Slide 87: Mobility Care – Tyres and rims

    Mobility Care – Tyres and rims • The tyre market • Why • Our position/status • Acquisitions & expansions • Targets

  88. Slide 88: Mobility Care – Tyres & Rims

    M O B I L I TY C A R E – T Y R E S Mobility Care – Tyres & Rims Mobility Care Tyres & Rims

  89. Slide 89: Mobility Care

    M O B I L I TY C A R E – T Y R E S Mobility Care Mobility Care Tyres & Rims

  90. Slide 90: CityDäck - Malmö

    M O B I L I TY C A R E – T Y R E S CityDäck - Malmö

  91. Slide 91: CityDäck

    M O B I L I TY C A R E – T Y R E S CityDäck • CityDäck is our brand for independent services for tyre customers.

  92. Slide 92: CityDäck

    M O B I L I TY C A R E – T Y R E S CityDäck • CityDäck is our brand for independent services for tyre customers. • We reach new customer segments with a complete service offering within tyres and rims.

  93. Slide 93: CityDäck

    M O B I L I TY C A R E – T Y R E S CityDäck • CityDäck is our brand for independent services • Through our purchasing network, we can for tyre customers. offer product alternatives to customers, • We reach new customer segments with a private or business. complete service offering within tyres and r

  94. Slide 94: Mobility Care

    M O B I L I TY C A R E – T Y R E S Mobility Care Mobility Care Tyres & Rims

  95. Slide 95: Tyre hotel business

    M O B I L I TY C A R E – T Y R E S Tyre hotel business • Tyre businesses often reach their max capacity in storage or tyre changing area before they reach their market potential.

  96. Slide 96: Tyre hotel business

    M O B I L I TY C A R E – T Y R E S Tyre hotel business • Tyre businesses often reach their max capacity in storage or tyre changing area before they reach their market potential. • Identification of additional sales (new tyres) are made manually after the tyre season

  97. Slide 97: EBD ("En Bättre Däckaffär") A better tyre business

    M O B I L I TY C A R E – T Y R E S EBD (”En Bättre Däckaffär”) A better tyre business • EBD is Bilia’s logistics solution for centralised tyre hotels.

  98. Slide 98: EBD ("En Bättre Däckaffär") A better tyre business

    M O B I L I TY C A R E – T Y R E S EBD (”En Bättre Däckaffär”) A better tyre business • EBD is Bilia’s logistics solution for centralised tyre hotels. • We are the logistics partner that enable additional sales concepts for our customers.

  99. Slide 99: EBD ("En Bättre Däckaffär") A better tyre business

    M O B I L I TY C A R E – T Y R E S EBD (”En Bättre Däckaffär”) A better tyre business • EBD is Bilia’s logistics solution for centralised tyre hotels. • We are the logistics partner that enable additional sales concepts for our customers. • Wheel changes are done by our customer. EBD transport netwo

  100. Slide 100: EBD ("En Bättre Däckaffär") A better tyre business

    M O B I L I TY C A R E – T Y R E S EBD (”En Bättre Däckaffär”) A better tyre business • EBD is Bilia’s logistics solution for • At arrival, each tyre and rim is scanned and centralised tyre hotels. sales opportunities related to repair and • We are the logistics partner that enable replacement are i

  101. Slide 101: EBD ("En Bättre Däckaffär") A better tyre business

    M O B I L I TY C A R E – T Y R E S EBD (”En Bättre Däckaffär”) A better tyre business • EBD is Bilia’s logistics solution for • At arrival, each tyre and rim is scanned and centralised tyre hotels. sales opportunities related to repair and • We are the logistics partner that enable replacement are i

  102. Slide 102: Reference customers

    M O B I L I TY C A R E – T Y R E S Reference customers

  103. Slide 103: Our position/status

    M O B I L I TY C A R E – T Y R E S Our position/status • 406,000 wheels stored Growth of stored wheels 450 000 400 000 • Average annual growth 13% 350 000 300 000 250 000 200 000 150 000 100 000 50 000 0 2013 2014 2015 2016 2017 2018 2019 2020 2021

  104. Slide 104: Chapter

    C H A P TE R

  105. Slide 105: Mobility Care

    M O B I L I TY C A R E – T Y R E S Mobility Care Mobility Care Tyres & Rims

  106. Slide 106: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Rim repair is a new area where the Nordic market is significantly less developed than other markets.

  107. Slide 107: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Rim repair is a new area where the Nordic market is significantly less developed than other markets. • With larger and more expensive aluminium rims, repairing is a better deal for the customer.

  108. Slide 108: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Rim repair is a new area where the Nordic market is significantly less developed than other markets. • With larger and more expensive aluminium rims, repairing is a better deal for the customer. • Aluminium rims on both summer and winter w

  109. Slide 109: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Rim repair is a new area where the Nordic • Sustainability gain in repairing rather than market is significantly less developed than replacing. other markets. • With larger and more expensive aluminium rims, repairing is a better deal for

  110. Slide 110: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Rim repair is a new area where the Nordic • Sustainability gain in repairing rather than market is significantly less developed than replacing. other markets. • Repair of complex rims, such as diamond • With larger and more expensive alumi

  111. Slide 111: Fälgteknik

    M O B I L I TY C A R E – T Y R E S Fälgteknik

  112. Slide 112: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Bilia has three production facilities

  113. Slide 113: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Bilia has three production facilities • Today, we have a capacity of 20,000 rims/year

  114. Slide 114: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Bilia has three production facilities • Today, we have a capacity of 20,000 rims/year • We see great interest from - Insurance companies - Financing companies - Customers at our tyre hotels - Bilia’s subsidiaries

  115. Slide 115: Fälgteknik - Rim repair

    M O B I L I TY C A R E – T Y R E S Fälgteknik - Rim repair • Bilia has three production facilities • Today, we have a capacity of 20,000 rims/year • We see great interest from - Insurance companies - Financing companies - Customers at our tyre hotels - Bilia’s subsidiaries • We have a dedicated KAM

  116. Slide 116: Rim before repair

    M O B I L I TY C A R E – T Y R E S Rim before repair • Purchase price SEK 10,500

  117. Slide 117: Rim before repair

    M O B I L I TY C A R E – T Y R E S Rim before repair • Purchase price SEK 8,500

  118. Slide 118: Slide 118

  119. Slide 119: Rim after repair

    M O B I L I TY C A R E – T Y R E S Rim after repair • Purchase price SEK 10,500 • Repair price SEK 3,600

  120. Slide 120: Rim after repair

    M O B I L I TY C A R E – T Y R E S Rim after repair • Purchase price SEK 8,500 • Repair price SEK 3,150

  121. Slide 121: Before & after

    M O B I L I TY C A R E – T Y R E S Before & after

  122. Slide 122: Before & after

    M O B I L I TY C A R E – T Y R E S Before & after

  123. Slide 123: Mobility Care – Tyres and rims

    Mobility Care – Tyres and rims • The tyre market • Why • Our position/status • Acquisitions & expansions • Targets

  124. Slide 124: Acquisitions & expansions

    M O B I L I TY C A R E – T Y R E S Acquisitions & expansions 2022 • 3 LOI ongoing – turnover ~100 MSEK • 3 prospects being worked – turnover ~80 MSEK • 2 new EBD central tyre hotels

  125. Slide 125: Mobility Care – Tyres and rims

    Mobility Care – Tyres and rims • The tyre market • Why • Our position/status • Acquisitions & expansions • Targets

  126. Slide 126: Targets Mobility Care Tyres

    M O B IL ITY C A R E – TY R E S Targets Mobility Care Tyres Target 2027 • 25 Citydäck facilities • 1 ,000,000 wheels stored • 100,000 rim repairs

  127. Slide 127: Thank you!

    Thank you!

  128. Slide 128: Electrification

    Electrification

  129. Slide 129: Learnings from an EV country…

    E L E C TR I F I C A T I O N Learnings from an EV country…

  130. Slide 130: Ambitious zero-emission objectives in Norway

    E L E C TR I F I C A T I O N Ambitious zero-emission objectives in Norway

  131. Slide 131: Ambitious zero-emission objectives in Norway

    E L E C TR I F I C A T I O N Ambitious zero-emission objectives in Norway

  132. Slide 132: The automotive industry also have EV ambitions

    E L E C TR I F I C A T I O N The automotive industry also have EV ambitions

  133. Slide 133: EV impact within after sales …

    E L E C TR I F I C A T I O N EV impact within after sales …

  134. Slide 134: EV impact within after sales …

    E L E C TR I F I C A T I O N EV impact within after sales …

  135. Slide 135: EV impact within after sales …

    E L E C TR I F I C A T I O N EV impact within after sales …

  136. Slide 136: BMW i3 vs. 3-series in our workshops in 2021 …

    E L E C TR I F I C A T I O N BMW i3 vs. 3-series in our workshops in 2021 … 5.582 CARS 1.408 CARS In workshop during 2021 Model year: 2015 - 2020 (2021 models are not included in avg)

  137. Slide 137: BMW i3 vs. 3-series in our workshops in 2021 …

    E L E C TR I F I C A T I O N BMW i3 vs. 3-series in our workshops in 2021 … 5.582 CARS 1.408 –20% +4% -8% CARS –20% In workshop during 2021 Model year: 2015 - 2020 (2021 models are not included in avg)

  138. Slide 138: BMW i3 vs. 3-series in our workshops in 2021 …

    E L E C TR I F I C A T I O N BMW i3 vs. 3-series in our workshops in 2021 … 5,582 CARS -8% 1,408 CARS In workshop during 2021 Model year: 2015 - 2020 (2021 models are not included in avg)

  139. Slide 139: EV impact within after sales … Forecast towards 2031

    E L E C TR I F I C A T I O N EV impact within after sales … Forecast towards 2031

  140. Slide 140: EV share of 10 year rolling car population (all Bilia brands)

    E L E C TR I F I C A T I O N EV share of 10 year rolling car population (all Bilia brands) EV ICE / PHEV 79% 73% 67% 61% 53% 45% 37% 29% 0% 0% 1% 1% 2% 3% 4% 6% 7% 9% 15% 22%

  141. Slide 141: Forecast parts turnover in MNOK …

    E L E C TR I F I C A T I O N Forecast parts turnover in MNOK … –2% –22%

  142. Slide 142: Forecast workshop turnover in MNOK …

    E L E C TR I F I C A T I O N Forecast workshop turnover in MNOK … 17% –7%

  143. Slide 143: Forecast total after sales turnover in MNOK …

    E L E C TR I F I C A T I O N Forecast total after sales turnover in MNOK … 7% –15%

  144. Slide 144: EV impact within body and paint operations …

    E L E C TR I F I C A T I O N EV impact within body and paint operations …

  145. Slide 145: EV impact within body and paint operations …

    E L E C TR I F I C A T I O N EV impact within body and paint operations … Average damage in 2021 (NOK) Damage frequency 2019 - 2021

  146. Slide 146: EV impact within tyre wear and tear …

    E L E C TR I F I C A T I O N EV impact within tyre wear and tear …

  147. Slide 147: EV impact within tyre wear and tear …

    E L E C TR I F I C A T I O N EV impact within tyre wear and tear …

  148. Slide 148: Technology neutral business potential …

    E L E C TR I F I C A T I O N Technology neutral business potential …

  149. Slide 149: Technology neutral business potential …

    E L E C TR I F I C A T I O N Technology neutral business potential … One Stop Shop

  150. Slide 150: Technology neutral business potential …

    E L E C TR I F I C A T I O N Technology neutral business potential … One Stop Shop

  151. Slide 151: Technology neutral business potential …

    E L E C TR I F I C A T I O N Technology neutral business potential … One Stop Shop

  152. Slide 152: Technology neutral business potential …

    E L E C TR I F I C A T I O N Technology neutral business potential … One Stop Shop

  153. Slide 153: bilia

    2 bilia

  154. Slide 154: Technology neutral business potential …

    E L E C TR I F I C A T I O N Technology neutral business potential … Yearly unique workshop visits 100.000 Share of wheel alignment errors 40% Wheel alignment price (NOK) 1.995:- Incremental turnover potential 80 MNOK

  155. Slide 155: Thank you!

    Thank you!

  156. Slide 156: Development in car distribution

    Development in car distribution

  157. Slide 157: Bilia are members of the ICDP

    DEVELOPMENT IN CAR DISTRIBUTION Bilia are members of the ICDP • An international research and consulting organization specializing in car distribution and the service market. • European perspective – with a primary focus on the major markets • Great experience and knowledge. • Vast network in the in

  158. Slide 158: Areas to cover today

    DEVELOPMENT IN CAR DISTRIBUTION Areas to cover today • Ongoing changes – Driving forces – Non driving forces • Customers want omni-channel • The industry consolidates • Development of the service market

  159. Slide 159: There are and will be changes in the distribution of cars and the service market

    DEVELOPMENT IN CAR DISTRIBUTION There are and will be changes in the distribution of cars and the service market Digitalisation What difference will ”digital everything” mean? • How to handle the changes? Relations • There are different routes to How to build stronger channel partnerships? take. • E

  160. Slide 160: Driving forces for change

    DEVELOPMENT IN CAR DISTRIBUTION ICDP Driving forces for change • Customer need and behaviour The customer wants to use several channels in the purchasing process • Digitalisation ”Everything” will be digitized • Technology Primarily electrification • Regulations – Competition law – Taxation and cont

  161. Slide 161: Not driving forces for change

    DEVELOPMENT IN CAR DISTRIBUTION Not driving forces for change Fully autonomous cars Mobility solutions Not less people having/taking • Technical difficulties • Difficult business case driver’s licence • Ethical dilemmas • The comfort of individually • Young people may get a driver's “owned” cars lic

  162. Slide 162: Omni-channel The customers want to use several channels in their buying process

    DEVELOPMENT IN CAR DISTRIBUTION Omni-channel The customers want to use several channels in their buying process Customers use multiple channels through the process and individually. Few are today interested in a fully digital purchase process.

  163. Slide 163: Omni-channel Dealer visits and driving time

    DEVELOPMENT IN CAR DISTRIBUTION Omni-channel Dealer visits and driving time • Number of dealer visits – stable or growing. Until the pandemic. • The customer is prepared to drive longer to buy a car than for service.

  164. Slide 164: Omni-channel People and processes – most important

    DEVELOPMENT IN CAR DISTRIBUTION Omni-channel People and processes – most important • Dealers have significant influence on People consumers’ decision to purchase – especially the people and the process they have implemented. Processes Test drives Display vehicles Property

  165. Slide 165: Consolidation The large grow larger

    DEVELOPMENT IN CAR DISTRIBUTION Consolidation The large grow larger • There is more and more economies of scale in car distribution and the servicemarket – Processes, digitization, financing, partner to OEM … • The changes mean that there are sellers • The share of the 50 largest car selling groups

  166. Slide 166: Development of the service market

    DEVELOPMENT IN CAR DISTRIBUTION Development of the service market • ICDP has simulated the development of the service • Service (damages not included) market towards 2030 in large European markets – Decreasing volumes • Based on assumptions around – Rising cost per job (complexity) – Car market – Th

  167. Slide 167: Thank you & questions!

    ya) bilia x Thank you & questions!

Bilia — Investor Day (May 2022) on 6ix