Capital One Financial Corporation · NYSE:COF

Capital One Financial — Q4 2023 Earnings Presentation

18 slides from Capital One Financial's earnings presentation, Jan 25, 2024

  1. Slide 1: Fourth Quarter 2023 Results

    Fourth Quarter 2023 Results January 25, 2024 1

  2. Slide 2: Forward-Looking Statements

    Forward-Looking Statements This presentation and related communications should be read in conjunction with the financial statements, notes, and other information contained in Capital One’s Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, and Current Reports on Form 8-K. Please note that

  3. Slide 3: Q4 2023 Company Highlights

    Q4 2023 Company Highlights • Net income of $706 million, or $1.67 per diluted common share for the fourth quarter of 2023; net income of $4.9 billion, or $11.95 per diluted common share for full year 2023 ◦ Adjusted net income per diluted common share(1) of $2.24 for the fourth quarter of 2023 and $

  4. Slide 4: Allowance for Credit Losses

    Allowance for Credit Losses Credit Consumer Commercial Total Card Banking Banking (Dollars in millions) Allowance for credit losses: Balance as of September 30, 2023 $ 11,324 $ 2,049 $ 1,582 $ 14,955 Charge-offs (2,306) (674) (126) (3,106) Recoveries 323 245 5 573 Net charge-offs (1,983) (429) (121)

  5. Slide 5: Allowance Coverage Ratios by Segment

    Allowance Coverage Ratios by Segment Allowance for credit losses ($M) Allowance Coverage Ratio Branded Card 8.6% Credit Card Domestic Card $11,324 $11,709 $11,261 $10,976 $10,576 $10,925 $10,410 $10,032 $9,545 $9,165 $8,098 $7,673 7.59% 7.70% 7.71% 7.58% 7.66% 7.78% 7.79% 7.63% 6.93% 6.47% 6.97% 6.3

  6. Slide 6: Liquidity

    Liquidity Total Liquidity Reserves ($M)(1) Average Quarterly Liquidity Coverage Ratio ("LCR") 52% Q/Q 5 13% Y/Y $126,697 $117,963 $118,352 $120,652 $106,577 167% $90,557 155% 148% 150% 143% 4Q22 1Q23 2Q23 3Q23 4Q23 4Q19 4Q22 1Q23 2Q23 3Q23 4Q23 Liquidity coverage ratio FHLB eligible loans Cash and c

  7. Slide 7: Net Interest Income and Net Interest Margin

    Net Interest Income and Net Interest Margin 51% Q/Q NII 54% Y/Y NII $7,423 $7,519 $7,197 $7,186 $7,113 6.84% 6.73% 6.60% 6.69% 6.48% 4Q22 1Q23 2Q23 3Q23 4Q23 Net Interest Income (NII) ($M) Net Interest Margin Fourth Quarter 2023 Highlights • Net interest margin increased 4 basis points quarter-over-

  8. Slide 8: Capital

    Capital Amount Ratio Common Equity Tier 1 Capital Ratio (Dollars in millions) Common equity Tier 1 (CET1) as of September 30, 2023 $ 47,106 13.0% Q4 2023 Net income 706 19 bps Common & Preferred Stock Dividends (289) (8)bps 12.5% 12.5% 12.7% 13.0% 12.9% Share Repurchases (150) (4)bps Other quarterly

  9. Slide 9: Financial Summary—Business Segment Results

    Financial Summary—Business Segment Results Three Months Ended December 31, 2023 Consumer Commercial (Dollars in millions) Credit Card Banking Banking Other Total Net interest income (loss) $ 5,231 $ 1,951 $ 617 $ (280) $ 7,519 Non-interest income 1,565 163 245 14 1,987 Total net revenue (loss) 6,796

  10. Slide 10: Credit Card

    Credit Card 2023 Q4 Fourth Quarter 2023 Highlights 2023 2023 2022 2023 2022 (Dollars in millions, except as noted) Q4 Q3 Q4 Q3 Q4 • Ending loans held for investment up Earnings: $16.8 billion, or 12%, year-over-year; Net interest income $ 5,231 $ 5,114 $ 4,533 2% 15% average loans held for investmen

  11. Slide 11: Domestic Card

    Domestic Card 2023 Q4 Fourth Quarter 2023 Highlights 2023 2023 2022 2023 2022 (Dollars in millions, except as noted) Q4 Q3 Q4 Q3 Q4 • Ending loans held for investment up Earnings: $16.1 billion, or 12%, year-over-year; Net interest income $ 4,940 $ 4,827 $ 4,280 2% 15% average loans held for investm

  12. Slide 12: Consumer Banking

    Consumer Banking 2023 Q4 Fourth Quarter 2023 Highlights 2023 2023 2022 2023 2022 (Dollars in millions, except as noted) Q4 Q3 Q4 Q3 Q4 • Ending loans held for investment down Earnings: $4.5 billion, or 6%, year-over-year; Net interest income $ 1,951 $ 2,133 $ 2,394 (9)% (19)% average loans held for

  13. Slide 13: Commercial Banking

    Commercial Banking 2023 Q4 2023 2023 2022 2023 2022 Fourth Quarter 2023 Highlights (Dollars in millions, except as noted) Q4 Q3 Q4 Q3 Q4 Earnings: • Ending loans held for investment down Net interest income $ 617 $ 621 $ 520 (1)% 19% $665 million, or 1%, quarter-over-quarter; average loans held for

  14. Slide 14: Appendix

    Appendix

  15. Slide 15: Reconciliation of Non-GAAP Measures

    Reconciliation of Non-GAAP Measures 2023 2023 2023 2023 2022 Year Ended December 31, (Dollars in millions, except per share data and as noted) Q4 Q3 Q2 Q1 Q4 2023 2022 Adjusted diluted earnings per share (“EPS”): Net income available to common stockholders (GAAP) . . . . . . . . . . . . . . . . . .

  16. Slide 16: Reconciliation of Non-GAAP Measures

    Reconciliation of Non-GAAP Measures 2023 2023 2023 2023 2022 Year Ended December 31, (Dollars in millions) Q4 Q3 Q2 Q1 Q4 2023 2022 Adjusted operating efficiency ratio: Operating expense (GAAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 4,463 $

  17. Slide 17: ACL Coverage % - Commercial Office Real Estate

    Commercial Office Real Estate LHFI ACL Coverage on LHFI $4,800 50.00% $3,955 $3,643 40.00% Funded Balance ($M) $3,600 ACL Coverage % $2,577 30.00% $2,425 $2,400 $2,268 20.00% 13.87% 13.36% 13.23% 11.05% $1,200 6.15% 10.00% $— —% Q4'22 Q1'23 Q2'23 Q3'23 Q4'23 Annualized Net charge-off rate for LHFI(1

  18. Slide 18: Deposits

    Deposits Period-end Deposits by Segment $400 $350 $346 $348 $350 $344 $333 $20 $21 $19 $20 $22 $38 $36 $33 $300 $37 $41 $250 $296 $291 $286 $291 $271 $200 $B Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 (1) Consumer banking Commercial banking Other Category Fourth Quarter 2023 Highlights • Period-end insured depos

Capital One Financial — Q4 2023 Earnings Presentation on 6ix