Zozo, Inc. · TSE:3092

Zozo — Q3 2021 Earnings Presentation

33 slides from Zozo's earnings presentation, Jan 28, 2022

  1. Slide 1: FY2021 3Q ZOZO, Inc. Consolidated Business Results

    FY2021 3Q ZOZO, Inc. CONSOLIDATED BUSINESS RESULTS

  2. Slide 2: (RR 3A BBE, ns,

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  3. Slide 3: FY2021 3Q Highlights

    FY2Z021 3Q HIGHLIGHTS

  4. Slide 4: Overview of Each Quarter

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  5. Slide 5: ZOZOSALE about to start

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  6. Slide 6: Increase-Decrease Analysis of Operating Profit (YoY Comparison)

    (NGREASE-DEGREASE ANALYSIS OF OPERATING PROFIT(WOY COMPARISON) [ at oe

  7. Slide 7: Consolidated Balance Sheet

    CONSOLIOAVED BALANCE SWEET om | oS

  8. Slide 8: Outline of Initiatives to Comply with the New TSE Market Segments

    OUTLUNE OF INITIATIVES TO COMPLY WITH THE NEW TSE WARK ET SEGMENTS ONE meRKeT)_ sat

  9. Slide 9: Gross Merchandise Value

    GROSS MEREHANDISE veuveraunsrrenty aa +2

  10. Slide 10: Selling, General and Administrative (SG&A) Expenses

    SELLING, GENERAL AND ADMINISTRATIVECSGEA) EXPENSES [|

  11. Slide 11: Operating Profit and Operating Profit Margin (Quarterly)

    OPERATING PROFIT ANO OPERATING PROFIT MARGINGQUARTERLY)

  12. Slide 12: i) @e ee >= = 2) z (= © (= on © CZ An)

    i) @e ee >= = 2) z (= © (= on © CZ An) 62) z =) 2

  13. Slide 13: Number of Shops on ZOZOTOWN

    NUMBER OF SHOPS ON ZOZOTOWN c= ee =a ae ee | —_____| = = c oe eS a

  14. Slide 14: Average Retail Price

    AVERAGE RETAIL PRICE

  15. Slide 15: Average Order Value

    AVERAGE OROER VALUE

  16. Slide 16: Consolidated Business Forecast and Dividend Forecast for FY2021

    CONSONMDATED BUSINESS FORECAST ANO DIVIDEND FORECAST FOR FY2021 i ee ee

  17. Slide 17: ZOZO

    ev An ZOZO

  18. Slide 18: Introduction of a newly appointed executive officer; ZOZOBASE Tsukuba 3; ZOZOCOSME

    1 Introduction of a newly appointed executive officer 2 ZOZOBASE TSUKUBA 3 3 Current situation of ZOZOCOSME

  19. Slide 19: Introduction of a newly appointed executive officer

    1 Introduction of a newly appointed executive officer

  20. Slide 20: Christine Edman, Executive Officer

    Executive Officer CHRISTINE EDMAN EC Business Division / Category Promotion Division / ZOZOVILLA

  21. Slide 21: ZOZOBASE Tsukuba 3

    2 ZOZOBASE TSUKUBA 3

  22. Slide 22: ZOZOBASE Tsukuba 3

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  23. Slide 23: ZOZOBASE

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  24. Slide 24: Current situation of ZOZOCOSME

    3 Current situation of ZOZOCOSME

  25. Slide 25: The number of new buyers of ZOZOCOSME is continuously increasing

    The number of new buyers of ZOZOCOSME is continuously increasing The accumulated number of new buyers 0 5 10 15 20 25 30 35 40 Weeks Source: From sales data ( March 18 ~ December 12, 2021 )

  26. Slide 26: Composition rate of women, and 20s and 30s is higher than whole ZOZOTOWN

    The composition rate of women, and 20s and 30s is higher than that of whole ZOZOTOWN Composition rate ZOZOTOWN 30% Women Men ZOZOCOSME 71% 29% 20% ZOZOTOWN ZOZOCOSME 10% Women Men 0% 92% 7% 10 20 30 40 50 60 Age Source: From sales data (March 18 ~ November 15, 2021 )

  27. Slide 27: Makeup products have the majority in the category composition

    Makeup products have the majority in the category composition Beauty products 11% Fragrance 10% Body products 13% 50% Makeup products Hair products 16% Skin care products Source: From sales data (October 1~ November 15, 2021 )

  28. Slide 28: Luxury brands have the majority in the sales composition

    Luxury brands have the majority in the sales composition Others Korean brands 10% 9% Brands for daily use 12% 51% Luxury brands 18% Natural and Organic brands Source: From sales data (November 2021)

  29. Slide 29: Target sampling

    Target sampling We include product samples in the shipping package We put the product samples into the special pouch at ZOZOBASE This is often conducted for the PR activity to promote new products In some cases, about 10% of the customers who received the sample products visited the brand's shop We

  30. Slide 30: Special feature of Apparel and Cosmetics

    Special feature of “Apparel and Cosmetics” We introduced brands’ latest trend in the video The sales of featured items increased by more than 40% on a weekly basis We arranged it with consideration for compatibility between apparel and cosmetic brands

  31. Slide 31: The number of brands is continuously increasing

    The number of brand is continuously increasing As of launch Present 2021.3 2021.12 566 brands 677 brands

  32. Slide 32: AR makeup menu is scheduled to be released

    AR makeup menu is scheduled to be released Several brands’ products will be available on the menu at the time of launch This enables users to experience AR makeup on their face with one tap Users can have an image of the product color on their face by adjusting virtual color and ON/OFF switch of mak

  33. Slide 33: ZOZO

    ev Aun ZOZO

ZOZO — Q3 2021 Earnings Presentation on 6ix