Bank Of Queensland Limited · ASX:BOQ

Bank Of Queensland — Shareholder Meeting (December 2021)

18 slides from Bank Of Queensland's shareholder meeting presentation, Dec 7, 2021

  1. Slide 1: 2021 Annual General Meeting Presentation

    2021 ANNUAL GENERAL MEETING PRESENTATION Tuesday, 7 December 2021, Brisbane: The presentation slides for Bank of Queensland Limited’s (BOQ) 2021 Annual General Meeting are attached. ENDS Authorised for release by: Fiona Daly, Company Secretary

  2. Slide 2: 2021 Annual General Meeting

    2021 ANNUAL GENERAL MEETING 7 December 2021 BANK OF QUEENSLAND LIMITED ABN 32 009 656 740. AFSL NO 244616.

  3. Slide 3: Disclaimer

    DISCLAIMER This is a presentation of general background information about Bank of Queensland Limited and its consolidated entities (BOQ’s) activities at the date of this document. It is in summary form and does not purport to be complete. It should be read in conjunction with BOQ’s other periodic an

  4. Slide 4: Annual General Meeting

    2021 ANNUAL GENERAL MEETING 7 December 2021 BANK OF QUEENSLAND LIMITED ABN 32 009 656 740. AFSL NO 244616.

  5. Slide 5: Chairman's Address

    CHAIRMAN’S ADDRESS PATRICK ALLAWAY

  6. Slide 6: Chairman's Summary

    CHAIRMAN’S SUMMARY > Material improvement in financial and operating performance in FY21 > Cautiously optimistic that Australia is well placed for further economic recovery in 2022 > Highest priorities include: • Supporting the financial needs of our customers • Further embedding our purpose led cul

  7. Slide 7: Chairman's Address

    CHAIRMAN’S ADDRESS > Committed to delivering sustainable, profitable growth and growing long-term shareholder value > Continued focus on improving our customer experience, customer net promoter score remains strong in 3rd position1 > Building a sustainable business, recognising our social responsibi

  8. Slide 8: Looking Ahead

    LOOKING AHEAD > High calibre leadership team with strong execution skills in place > Good business momentum and well positioned to continue to progress the transformation journey > Operating environment remains uncertain > Will continue to support customers and manage our risk and capital settings i

  9. Slide 9: Managing Director & CEO's Address

    MANAGING DIRECTOR & CEO’S ADDRESS GEORGE FRAZIS

  10. Slide 10: Managing Director & CEO's Summary

    MANAGING DIRECTOR & CEO‘S SUMMARY > Supporting our customers and people through ongoing challenging times > Delivering quality sustainable profitable growth > Executing on our digital transformation > Successfully completed acquisition of ME Bank and divestment of St Andrew’s > Focus on strength wit

  11. Slide 11: FY21 Results

    FY21 RESULTS HIGHER CASH PROFIT DRIVEN BY STRONG QUALITY ASSET GROWTH AND MARGIN MANAGEMENT 1 BOQ Key Financial Results FY21 FY20 FY21 v FY20 FY21 vs FY20 excluding ME Bank Statutory net profit after tax ($m) 369 115 221% 352 206% Cash earnings after tax ($m) 412 225 83% 389 73% Cash return on avera

  12. Slide 12: Key Elements of the Result

    KEY ELEMENTS OF THE RESULT1 INCOME GROWTH WITH GOOD MARGIN MANAGEMENT, IMPROVED PRODUCTIVITY AND IMPAIRMENT RELEASES NET INTEREST INCOME ($M) NET INTEREST MARGIN (%) FY20 – $986m +6% FY21 –$1,050m FY20 - 1.91% +4bps FY21 - 1.95% +5% flat 538 512 503 1.92 1.95 1.95 483 1.89 1H20 2H20 1H21 2H21 1H20 2

  13. Slide 13: Divisional Achievements

    DIVISIONAL ACHIEVEMENTS1 RETAIL BANK BUSINESS BANK Housing Loan Growth ($m)2 Deposit Growth ($m) BOQB Loan Growth ($m) Deposit Growth ($m) 1,065 870 467 512 2,479 400 1,536 1,363 1,399 343 1,112 198 15 (4) FY20 FY21 FY20 FY21 FY20 FY21 Asset Finance Commerical Housing3 FY20 FY21 • Growth delivered a

  14. Slide 14: Retail Bank Digital Transformation

    RETAIL BANK DIGITAL TRANSFORMATION TRANSFORMATION ON TRACK AND PROGRESSING AS PLANNED BUILDING THE RETAIL DIGITAL BANK OF THE FUTURE FUTURE RETAIL PLATFORM END STATE Phase 1 – Foundational Capabilities FY20 – FY21 • Cloud based core foundation built and first brand enabled (VMA) COMPLETE • Mobile fi

  15. Slide 15: ME Bank Acquisition

    ME BANK ACQUISITION STRATEGIC BENEFITS DELIVERING VALUE AND INTEGRATION AHEAD OF SCHEDULE  Significantly enhanced • 580k customers added, bringing the total to 1.5m scale and portfolio mix • $25bn GLAs added, total BOQ GLAs now c.$75bn for profitable growth • Retail net profit contribution increase

  16. Slide 16: Executing the Transformation Roadmap

    EXECUTING THE TRANSFORMATION ROADMAP Excluding ME Bank unless otherwise noted Key Metrics FY19 FY20 FY21 Employee engagement 56% 59% 64% Purpose Led Culture Executive team in place and Strong Leadership Team High level of Executive turnover Key Executive roles filled delivering Customer Numbers c.1.

  17. Slide 17: Building a Sustainable Business

    BUILDING A SUSTAINABLE BUSINESS CLEAR FOCUS ON ENVIRONMENTAL, SOCIAL AND GOVERNANCE OUTCOMES FY21 OUTCOMES KEY FOCUS AREAS GOING FORWARD • Reducing emissions and targeting 100% • Carbon neutral certification achieved and Environmental renewable energy by 2025 and supporting climate risk scenario ana

  18. Slide 18: Looking Ahead

    LOOKING AHEAD > Remain committed to executing our strategic transformation > Australia is well placed for economic recovery with high vaccination rates > Continue to support our customers, communities and people > Maintaining a strong capital position and sound asset quality > Reconfirming FY22 guid

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