National Bank Of Canada · TSX:NA
National Bank Of Canada — Shareholder Meeting (2017)
21 slides from National Bank Of Canada's shareholder meeting presentation, 2017
Slide 1: Address by Louis Vachon, President and CEO
ADDRESS BY LOUIS VACHON PRESIDENT AND CHIEF EXECUTIVE OFFICER
Slide 2: Main Themes
MAIN THEMES 1 Main challenges 2 Strategic priorities 3 Stakeholders 4 Economic outlook Data as at October 31, 2016, unless otherwise indicated. ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 3: Two Main Challenges
TWO MAIN CHALLENGES Revenue Technological growth changes ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 4: Our Response to Those Challenges
OUR RESPONSE TO THOSE CHALLENGES Targeted international expansion 10% Breakdown of our efforts Transformation and growth strategies 90% ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 5: Our Priorities
OUR PRIORITIES | MAIN MARKETS 1 Our cultural shift and commitment to clients 2 A bank built on simplicity and efficiency 3 Bank of entrepreneurs 4 Digital bank 5 Bank for savings ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 6: Technological Transformation
TECHNOLOGICAL TRANSFORMATION $350 million invested annually over the past 3 years • Investments to remain at the same level for the coming years • Processes and data New-generation ABMs CRM Digital features • Mobile cheque deposits • Biometric identification ANNUAL MEETING OF THE HOLDERS OF COMMON S
Slide 7: Collaboration with fintechs
TECHNOLOGICAL TRANSFORMATION Collaboration with fintechs ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 8: Our Objectives | International
OUR OBJECTIVES | INTERNATIONAL Niche/specialty markets • Credigy Regional markets • Majority stake taken in Cambodia’s ABA Bank • Equity stakes in • NSIA in Côte d’Ivoire • AfrAsia in Mauritius • XacBank in Mongolia Good progress in 2016 • U.S. Specialty Finance and International business segment cr
Slide 9: Impact on Our Stakeholders
IMPACT ON OUR STAKEHOLDERS Shareholders Clients Maintain the balance between our stakeholders to ensure viable wealth creation in the long term Employees Society ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 10: Shareholders
SHAREHOLDERS Total shareholder return (As at January 31, 2017) 47.3% 10.5% 10.8% 9.8% 41.5% 8.7% 8.5% 36.1% 34.1% 31.7% 27.3% 5.9% 1 year 10 years National Bank 1 Bank 2 Bank 3 Bank 4 Bank 5 National Bank 1 Bank 2 Bank 3 Bank 4 Bank 5 Bank Bank ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 11: Shareholders: Dividends per Common Share
SHAREHOLDERS Dividends per Common Share $2.18 $2.04 $1.88 $1.70 $1.54 $1.37 $1.24 $1.24 $1.24 $1.14 $0.98 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 *Compound Annual Growth Rate ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 12: Clients
CLIENTS Client satisfaction Breakdown of transactions (as at January 31, 2017) Personal Banking: increase in our TelNat client satisfaction indicators Branch 2 Brand: jump in the Ipsos-Infopresse 9 Internet index 33 Mobile banking: No. 2 in the Surviscor rankings (overall experience) ABMs 31 % 25 Mo
Slide 13: New branch concept
CLIENTS New branch concept ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 14: Employees
EMPLOYEES Employee engagement and development are key to our present and future success Training programs: coaching/expertise Awards for the quality of our HR practices Agile, balanced culture ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 15: Employees: Diversity
EMPLOYEES Male/female diversity (as at January 31, 2017) • 38% women in management • Board policy in place since 2009 Cultural communities • A quarter of our employees are from different cultural communities • 70 countries are represented in our teams and 40 different languages are spoken ANNUAL MEE
Slide 16: Employees: Three Key Facets of Transformation
EMPLOYEES Three key facets of our transformation Employee engagement 1 Communication is an asset. We don’t take it for 2 Progress granted. 3 Pace ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 17: Employees: Total Number of Employees
EMPLOYEES Total number of employees 25,000 Number of employees up significantly 20,000 Close to 5,000 new 15,000 employees since 2007 10,000 5,000 0 2007 2016 ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 18: Society: Taxes and Other Contributions
SOCIETY Taxes and other contributions Income tax and other taxes (thousands of dollars) • Close to $5.5 billion paid since 800,000 2007 600,000 Loans outstanding 400,000 • $126 billion 200,000 Active support for 0 entrepreneurship 2007 2016 ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 19: Society: Community Involvement
SOCIETY Community involvement $25 million in donations, sponsorships and fundraising activities in 2016 Many causes supported with the participation of employees and retirees ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 20: Economic Outlook for 2017–2018
ECONOMIC OUTLOOK FOR 2017–2018 Economic growth Emerging Quebec Canada United States countries Economic uncertainty is no excuse for inaction Real estate market ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017
Slide 21: Conclusion
CONCLUSION I would like to thank our shareholders, employees, clients and partners who, year after year, contribute to our success ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2017