Caixabank Sa · BME:CABK
Caixabank Sa — “la Caixa” Group — FY2009 Earnings Presentation
86 slides from Caixabank Sa's earnings presentation, Feb 5, 2010
Slide 1: “la Caixa” Group 2009 Results Presentation
“la Caixa” Group 2009 Results Presentation Barcelona, 5 February 2010
Slide 2: Disclaimer
Disclaimer All data, estimates, valuations, forecasts and other data contained in this presentation are offered for information purposes only. This document has not been filed with the Spanish National Stock Market Commission (CNMV) for approval. In any case, it is subject to the Spanish legislation
Slide 3: The view ahead a year ago
The view ahead a year ago The recessionary cycle Investment Sales (-15%) (-4%) Confidence/ Global Expectations Recession? Prices financial Depression? (81/100) (-0.3%) crisis Consumption (-5%) Profits (-30%) Unemployment (+1.1 million) 2009 Results Presentation 05/02/2010
Slide 4: The business environment in 2009: Deep economic recession
The business environment in 2009 Deep economic recession GDP Unemployment Inflation (year-on-year % change) (% of labour force) (%) 5% 20% 6% 18.8% 4% USA 18% 5% Euro Zone 3% Spain 16% 4% 2% 14% 3% 2.8% 1% 12% 0% 10.0% 2% 10% 0.9% -1% 1% 8% 10.0% 0.8% -2% -2.6 0% 6% -3% -1% -4% USA -4.0% 4% USA Euro
Slide 5: Business environment in 2009: Economic policy response
Business environment in 2009 Economic policy response Fiscal deficit Central bank monetary policy rates Central bank balance sheets (% of GDP) (%) (01/08 base 100) 16% 7% 300 2008 14% 2009 (forecast) 251.6 12.5% 6% 250 12% 11.4% 5% 242.4 200 10% 4% 8% 150 139.7 6.4% 5.9% 3% 6% 100 4.1% 2% 4% Euro Zo
Slide 6: Business environment in 2009: Gradual normalisation of markets
Business environment in 2009 Gradual normalisation of markets Interbank– public borrowing differential Stock markets AAA bond risk premium (three months, in basis points) (01/07/07 base 100) (in basis points) 500 120 350 450 USA 110 300 Euro Zone 400 100 350 250 90 300 200 250 80 150 200 70 150 100
Slide 7: Spanish financial sector: Business and margins
Spanish financial sector Business and margins Shown as % Loan business Balance sheet reference rates New deposits rates 20% 6% 6% Housing Consumer goods 15% Vivienda Businesses 5% 5% 4% 4% 10% 3% 3% 5% 2% 2% 0% 1% Loans 1% Rate paid Deposits Euribor -5% 0% 0% Jan-08 May-08 Sep-08 Jan-09 May-09 Sep-0
Slide 8: Spanish financial sector: Liquidity and solvency
Spanish financial sector Liquidity and solvency Maturing and new issues 2009 ECB call Defaults (millions of euros) (millions of euros) (%) 50000 6% Savings banks 123,380 Banks Total system Savings banks 40000 5% Banks 87,230 30000 4% 75,380 Without security 20000 3% 10000 2% 48,000 With 0 1% securit
Slide 9: “la Caixa”
“la Caixa” 2009 Results Presentation 05/02/2010
Slide 10: “la Caixa” 2009 Business
“la Caixa” 2009 Business millions of euros Business volume Gross loan investment Total customer funds +0.4% +0.9% 0.0% 414,123 415,825 176,423 178,026 237,700 = 237,799 2008 2009 2008 2009 2008 2009 2009 Results Presentation 05/02/2010
Slide 11: “la Caixa” 2009 Comparative growth
“la Caixa” 2009 Comparative growth November 2009; “la Caixa” at December 2009. Year-on-year change as % Total loans Resources on balance sheet Off-balance –sheet funds (Deposits and issues) (Investment funds, pensions and insurance) “la Caixa” 0.9% “la Caixa” -1.8% “la Caixa” 13.6% Banks Banks Banks
Slide 12: “la Caixa” 2009 Results
“la Caixa” 2009 Results Millions of euros y income Extraordinary Income attributed Net operating income Recurring income to the Group +12.3% 3,622 (16.7%) 2008 2009 (16.2%) 3,223 Income 260 249 2,052 Writedowns 1,710 (260) (249) 1,802 Allowance 1,510 coverage for (250) (200) business risk Tota
Slide 13: “la Caixa” 2009 Efficiency, profitability and liquidity
“la Caixa” 2009 Efficiency, profitability and liquidity Efficiency Recurring profitability Liquidity 8% of Interbank – public borrowing differential total (Euro Zone, in basis points) assets 46.1% 2.3 400 45.2% ROE 11.3% 25,146 22,262 21,208 350 300 17,834 250 42.9% ROA 0.8% 10.166 ECB 200 Facility
Slide 14: Non-performing loans and coverage
“la Caixa” 2009 Non-performing loans and coverage Allowance coverage Non-performing loans ratio (including mortgage cover) November Millions of euros 6% 5.3% Savings banks Doubtful Total Coverage % Cov. 5% 4.7% Banks Mortgage guarantee 4,114 4,114 100% 4% (guarantee value) “la Caixa” 3% Other guaran
Slide 15: Solvency
“la Caixa” 2009 Solvency December 2009 Core Capital Ratio Tier 1 BIS Ratio 14.2% 13.6% 10.4% 10.1% 8.7% 8.6% 8.6% 9.4% 11.3%11.0%10.8% 8.0% 9.1% 9.1% 10.6% 7.7% 7.7% 8.8% 8.7% 9.7% 6.8% A B C D E F A B C D E F A B C D E F 2009 Results Presentation 05/02/2010
Slide 16: Criteria CaixaCorp
Criteria CaixaCorp 2009 Results Presentation 05/02/2010
Slide 17: Increasing weight in financial sector
Increasing weight in financial sector Implementation of strategy % and millions of euros. December 2009 Weighting of financial sector in net investment Weighting of financial sector in asset value Investments made and undertaken since listing IPO 31/12/2009 1,965 * 8,500 * 6,535 Services Financial F
Slide 18: Criteria
Criteria Millions of euros Evolution of portfolio and shares Main investments in 2009 Base 100 on 01/01/2009 Listed investments 31/12/2009 140 Gas Natural 1,313 Ibex 35 Market value 20,118 130 Erste Group Bank 652 Criteria Caixa Corp Unrealised gains 3,945 120 NAV Dividend profitability 6.4% Share p
Slide 19: Gas Natural: Leading energy group
Gas Natural Leading energy group July 2008 March 2009 Agreement to acquire 45.3% Share capital increase of Unión Fenosa from ACS and takeover merger • Gas Natural share capital increase: Electricity 3,502 million euros Generation Distribution Sales 3rd 3rd 2nd Criteria investment: 1,313 million eu
Slide 20: Adeslas: Leading insurer
Adeslas Leading insurer Groups. December 2009 + Leading insurance group Market share ranking Market share ranking (health, based on premiums) (life and pensions, based on technical provisions and pension plans) Adeslas 21.0% SegurCaixa 13.2% Sanitas 1st Health 16.9% BBVA 11.0% Asisa 12.9% Santande
Slide 21: Erste Group Bank
Erste Group Bank Erste Group Bank Stock performance • Solid and growing business Base 100 on 01/01/2009 250 − Tier I: 10.2%; operating income (SEP’08-SEP’09): +27% Erste Group Bank − loans: 3% and deposits: 2% 200 • Strong and established presence in Central and Eastern Europe • More than 17 million
Slide 22: Bank of East Asia
Bank of East Asia Bank of East Asia Stock performance Base 100 on 01/01/2009 • 5th bank in Hong Kong (1st independent) 250 • 1st foreign bank in China in terms of loans, 2nd in terms of branches and 3rd in terms of assets Bank of East Asia • “Best localised foreign bank in China” (MoneyWeek, 2009) 2
Slide 23: Financial sector strategy: International expansion with partners
Financial sector strategy International expansion with partners International positioning Polonia Rumania Strategic Expansion Assisting investment in of products customers partners and services Marruecos Own branches Distribution Investments Investments agreements Aims: Operational branches Diversif
Slide 24: Welfare Projects: “la Caixa” Foundation
Welfare Projects “la Caixa” Foundation 2009 Results Presentation 05/02/2010
Slide 25: Welfare Projects
Welfare Projects Millions of euros Total budget in sector “la Caixa” budget 356 500 500 500 1,952 297 1,693 1,637 279 1,452 1,293 1,137 64 71 63 60 69 62 55 33 35 29 27 400 500 500 2007 2008 2009 2008 2009 2010 Savings Social Environment & science Cultural “la Caixa” banks Education and research Soc
Slide 26: Combating social exclusion: CaixaProinfancia
Combating social exclusion CaixaProinfancia Breaking the poverty cycle Distribution of aid Presence by territory Food and Education Bilbao Poverty hygiene 43% Barcelona 22% Unemployment Deprivation Madrid Exclusion Marginalisation Valencia €102 million; 140,000 children Palma Seville Murcia Insuffic
Slide 27: Integration into the workforce: Incorpora
Integration into the workforce Incorpora Combating exclusion from employment Beneficiary groups Others Disability… 236 Employment support organisations 12% … sensorial 30% Immigrants 2% … mental 5% 23,000 … psychological 8% • Signing up businesses people placed 358 job developers • Following up tr
Slide 28: Benefiting social participation: The elderly
Benefiting social participation The elderly Active ageing Cibercaixes Avoiding dependence • Training in new technologies • 525 Cibercaixes at senior • Psycho-social assistance workshops • Healthy lifestyle citizen centres • “One carer, two lives” programme • Group activities • Voluntary work 10,
Slide 29: Helping people: Integrated assistance for the terminally ill
Helping people Integrated assistance for the terminally ill 30 teams of 4 people… Location of health centres • psychologists • nurses • social workers • volunteers … at 63 hospitals and in the home 6,793 patients 10,794 family members 2009 Results Presentation 05/02/2010
Slide 30: More opportunities for everyone
More opportunities for everyone Microbank Accessible housing Amount Number of awarded (€M) operations Social • Target groups: Young people, the elderly 45.3 3,331 Microloan and low-income families • Price: 240-300 euros rent per month Family 214.1 43,391 assistance • Period: 10 years with purchase o
Slide 31: Other programmes
Other programmes Grants Research Research International Postgraduate 221 • AIDS • Socio-economic development Spain 100 Abroad 121 • Oncology • Crises and emergencies Biomedicine 40 • Cardiovascular • Training in Africa • Endoscopic surgery • Vaccinations (GAVI) Culture and Science Environment • Caix
Slide 32: Looking ahead to 2010
Looking ahead to 2010 2009 Results Presentation 05/02/2010
Slide 33: Business environment in 2010: Economic forecasts
Business environment in 2010 Economic forecasts GDP Inflation 12 10% 10 8% 8 6% 6 4 4% 2 2% 0 0% USA USA -2 Euro Zone Euro Zone Spain -2% -4 Spain China China -6 -4% I08 III08 I09 III09 I10 III10 I11 III11 Jan-08 Jul-08 Jan-09 Jul-09 Jan-10 Jul-10 Jan-11 Jul-11 2009 Results Presentation 05/02/2010
Slide 34: Business environment in 2010: Financial system
Business environment in 2010 Financial system • Deleveraging • More and better capital • Increasing defaults Market Regulation • Liquidity • Low interest rates • Uncertainty • Concentration • Segurity • New strategies Competitors Customers • Transparency • Cost reduction • Pricing
Slide 35: The recovery cycle
The recovery cycle Consumption Sales Economic policy Confidence/ • Monetary Expectations • Fiscal Profits • Financial Unemployment Investment 05/02/2010 2009 Results Presentation
Slide 36: Contents
Contents • “la Caixa” Group results for 2009 • Robust commercial activity of “la Caixa” Group • Rigorous risk management • Reinforcement of financial strength 2009 Results Presentation 05/02/2010
Slide 37: 2009: A difficult year
2009: A difficult year Adjusted forward management • … of margins Global Turbulent • … of costs “la Caixa” Economic crisis Financial environment Group • … of defaults • … of solvency and liquidity Human resources Internal communications 2009 Results Presentation 05/02/2010
Slide 38: Key issues for the Group in 2009
Key issues for the Group in 2009 Consolidation of results and strengths • Recurring: increased income and cost containment. High-quality Improved efficiency results • Extraordinary: active management of investments and prudent allowance coverage Robust commercial • Sustained growth in business: ∆ ma
Slide 39: Profit and loss account 2009: Quality recurring results
Profit and loss account 2009 Quality recurring results Millions of euros 2009 2008 change % Financial income 9,097 12,401 (26.6) Financial costs (5,165) (8,893) (41.9) Net interest income 3,932 3,508 12.1 Income from investments 1,240 1,113 11.4 Net fees 1,303 1,250 4.2 • Excellent evolution of net
Slide 40: Continuing reinforcement of balance sheet with precautionary allowance coverage
Continuing reinforcement of balance sheet with precautionary allowance coverage against risk milions of euros (net of tax) 2009 2008 change % Recurring income attributed to the Group 1,710 2,052 (16.7% ) Extraordinary profits 249 260 • Rotation of investments: €249 M net gains for the sale of 1% of
Slide 41: High-quality results
High-quality results 2009 Results Presentation 05/02/2010
Slide 42: Sustained increase in income
Sustained increase in income millions of euros Net interest income Customer differentials +424 + 12.1% Loan 5.26 investment 4.69 3,932 4.07 3,508 3.59 2.84 Deposits 2.31 1.89 Customer 1.39 differential 2.42 2.38 2.18 2.20 2008 2009 1Q09 2Q09 3Q09 4T09 Strong banking business and careful management
Slide 43: Sustained increase in income
Sustained increase in income millions of euros Income from financial Income from investments Fees operations and others (Income from financial operations and (dividends + income accounted for other products and operational charges) by the equity method) +53 (169) +127 + 4.2% (19.2%) + 11.4% 1,25
Slide 44: Total income: Excellent evolution of income
Total income Excellent evolution of income millions of euros Total income Change in total income + 435 + 6.4% Breakdown Combined 7,187 6,752 effect Net interest income + 424 + 435 + 6.4% Income from investments + 127 Fees + 53 Income from financial operations (33) Other products / operating char
Slide 45: Strict cost management
Strict cost management Continuing improvements in efficiency millions of euros and % Containment of operating costs Improvement in recurring efficiency ratio + 36 Personnel and general expenses / Rise in income and costs + 1.0% Total income (as %) 3,565 46.1 3,529 + 435 45.2 + 6.4% (2.3) Personnel
Slide 46: Strong increase in net operating income
Strong increase in net operating income millions of euros Net operating income + 399 + 12.3% 3,622 Excellent capacity to 3,223 generate profits that allows the “la Caixa” Group to act prudently and with high levels of quality 2009 Results Presentation 05/02/2010
Slide 47: Total gross allowances for business risk
Total gross allowances for business risk Increased robustness of the balance sheet millions of euros (before tax) Total gross allowance coverage in 2009 Impact on results Allowance coverage for insolvencies (2,243) Charged to 2009 financial year (2,092) Specific coverage (1,897) Recurring income (1,
Slide 48: High-quality results: Income after tax
High-quality results millions of euros and % Allowance coverage and taxes 2009 +12.3% Income Net operating 3,622 income after tax 3,223 €2,004 M (13.5%) Allowance (617) coverage (1,401) +126.4% Taxes and (289) others (217) (24.7%) 2008 2009 2009 Results Presentation 05/02/2010
Slide 49: High-quality recurring income
High-quality recurring income millions of euros and % Minority interests Recurring income (29) (342) + 10.7% (16.7%) (265) (294) 2,052 €200 M 1,710 for future risk Income attributed to the Group €1,510 M (16.2%) 2008 2009 2008 2009 2009 Results Presentation 05/02/2010
Slide 50: “la Caixa” Group’s robust commercial activity
“la Caixa” Group’s robust commercial activity 2009 Results Presentation 05/02/2010
Slide 51: Highly complex environment
Highly complex environment 2009 (November) year-on-year change as % Deposits from other resident sectors Loans to other resident sectors 10% 6% Sector Sector 8% -1.5% 5% -1.5% 4% 6% Savings banks 3% 4% Savings banks 2% 2% 1.1% 1% 0% 0% -0.6% -2% Banks Banks -1% -4% -2% -4.6% -2.4% -6% -3% Jan Feb Ma
Slide 52: “la Caixa”: ahead of the market
“la Caixa”: ahead of the market millions of euros and % The positive management ... lead to positive growth in ... and the rise in loan business ... of margins... business volumes Funds Loans Business volumes +99 +1,603 +1,702 0.0% +0.9% +0.4% 237,700 237,799 176,423 178,026 414,123 415,825 2008
Slide 53: Total customer funds
Total customer funds Maintaining volumes, defending margins millions of euros year-on-year 2009 change % Demand savings 55,670 954 1.7 Term savings 74,161 (5,857) (7.3) Retail debentures and subordinated debt 12,947 (639) (4.7) Institutional issues 39,791 822 2.1 Other resources on balance sheet 23,
Slide 54: Customer loans: Continuing growth
Customer loans Continuing growth At 31 December, millions of euros year-on-year 2009 % change Loans to public sector 6,298 1,671 36.1 €104,045 M in new loans during Loans to private sector 171,728 (68) 0.0 2009 in 1.1 million With mortgage guarantee 119,607 (1,193) (1.0) operations With personal gua
Slide 55: Customer loans: Market share
Customer loans Market share Loans to resident private sector Breakdown by guarantee type 10.9% 10.9% 10.8% 9.9% 10.5% 10.6% * 9.6% 8.9% 9.0% 9.1% 9.1% Mortgage 8.1% 6.5% 6.4% 6.2% Non-mortgage 2005 2006 2007 2008 2009 2005 2006 2007 2008 2009 (sep.) (sep.) Maintenance of loan business * November 200
Slide 56: Market leaders: Rankings and market share
Market leaders Rankings and market share September 2009 Among the top three institutions for the main financial products st Card turnover 1 Merchant business (PSTs) 17.7% 20.9% 2 nd Pension plans * 15.6% Salaries paid in* 15.1% Deposits 10.4% Pensions paid in* 12.8% Loans 9.9% Demand deposits 11.3%
Slide 57: Family banking: Consolidation of our business model
Consolidation of our business model Large customer base Large Corporate Estates Banking 252 380 10M 200M 2007-2010 Private Business Strategic Plan: Banking 65,013 28,814 Banking Boost retail 0.5M 10M banking business 10.5 million with the Personal SME Customers development of Banking 468,107 92,074
Slide 58: Family banking: The cornerstone of our business
Family banking The cornerstone of our business Market penetration, individual customers Individual customer Market penetration 2009 market penetration (%) by age group (%) Young people (18-25) 26.9% 21.6 Market 21.0 leader 20.3 20.4 Borrowers (26-44) 23.3% 18.8 No. 1 Savers (45-64) 19.7% Institution
Slide 59: Leaders in family banking
Leaders in family banking No. 1 in Spain, with an all-round increase in market share Salaries Pensions 12.8% 15.1% 14.8% 12.6% 14.4% 12.5% 2,011,969 1,029,315 Salaries paid in Pensions paid in 2007 2008 2009 2007 2008 2009 Pension Plans Investment Funds 14.7% 15.6% 8.5% 6.9% 12.9% 5.6% Growth in ass
Slide 60: Personal Banking
Personal Banking Specialist managers 842 Universal Branches with specialist manager Custom -made Personal management North 88 Roll-out Catalonia 489 Professionalism completed in 2009 Castillas 34 €57,703 M Experience Madrid 119 Balearics 37 managed Know-how Valencia – Murcia 25 Proximity South 44 Ca
Slide 61: Private Banking
Private Banking 31 Specialist Centres North 8 Catalonia 5 Integration of Castillas 4 Morgan Stanley completed Madrid 2 Balearics 1 €40,985 M managed Valencia – (+21.5%) Murcia 4 South 5 Canaries 2 2009 Results Presentation 05/02/2010
Slide 62: SME Banking
SME Banking Roll-out 820 Universal Branches with specialist managers completed in 2009 North 119 Catalonia 195 Castillas 62 4,495 Branch managers with 121,832 customers Madrid 190 Balearics 19 852 SME managers with 56,906 customers Valencia – Murcia 76 €28,616 M Loan investment South 133 Canaries 26
Slide 63: Corporate and business banking
Corporate and business banking 2 Corporate Banking Centres and 80 Business Banking Centres Operational benchmark – Market share North 10 Confirming 13.2% Catalonia 19 Castillas 8 12.0% 1 11.4% 11.0% 10.4% Madrid 20 Balearics 2 1 8.9% Valencia – Murcia 10 Factoring 5.9% South 9 4.4% 4.4% 4.5% 2005 20
Slide 64: International
International Share of foreign trade– Documentary Credits 12.7% Imports Poland Romania 10.3% 9.6% 9.4% Morocco Exports 5.7% 5.1% Operational Agency offices Investments 2009: 2007 2008 2009 New operational branch in Casablanca New agency offices in Boost for international growth strategy, supporting
Slide 65: Excellent network distribution to offer a local service to customers
Excellent network distribution to offer a local service to customers Overall network 5,200 Specialist centres 115 Market share 12.0% Corporate and institutional banking 4 Business banking 80 Private banking 31 Branches in Spain 5,315 International branches 11 Total branches 5,326 2009 Results Presen
Slide 66: Leader in multi-channel management
Leader in multi-channel management Innovation at the service of the customer At 31 December Self-service systems Share of operations by channel 2009 % share Branch Línea Abierta (1000s cust.) 6,020 30.1% Automatic 11% Users (1000s) 2,964 ATMs 34% 14% ATMs 7,951 12.9% Business (PSTs) 167,993 20.9% Ca
Slide 67: Human Resources
Human Resources At 31 December 2009 Branch network 23,415 Family banking 19,289 Personal banking 946 Private banking 373 “la Caixa” SME banking 852 -391 24,944 Business banking 735 Corporate and institutional banking 172 Network and foreign business 444 Regional and General offices 604 Central servi
Slide 68: Excellent quality
Excellent quality Quality of service – Brand reputation • 223.457 customer surveys: Average score 8.4, rising to 9 for customers with “la Caixa” is advisers the financial brand with the best • Overall leader in all Internet services reputation (AQMETRIX 2008) • Company with the lowest complaints rat
Slide 69: Rigorous risk management
Rigorous risk management 2009 Results Presentation 05/02/2010
Slide 70: Credit risk: Diversified loan portfolio with sound guarantees
Credit risk Diversified loan portfolio with sound guarantees Diversification of portfolio With sound guarantees Other guarantees Individuals 34 % 52% Mortgage guarantee 41% 66 % 7% Businesses Remainder • 88.5% of the mortgage portfolio LTV< 80% • 89.7% of the mortgage portfolio covers first and prim
Slide 71: Credit risk: Strict risk-monitoring
Credit risk Strict risk-monitoring millions of euros and % Total non-performing loans and ratio 3.40% 3.38% 3.53% 3.42% Non-performing 2.48% loans ratio 6,345 6,367 6,577 6,321 “la Caixa” 3.42% 4,590 Sector average 5.05% Total doubtful loans (November) 2008 1Q09 2Q09 3Q09 4Q09 2009 Results Presentat
Slide 72: Credit risk: Strict monitoring of non-performing loans
Credit risk Strict monitoring of non-performing loans millions of euros Doubtful loans. Added and removed, by quarter Active forward Entrades Added Sortides Removed management 2,626 2700 2400 2,057 2100 Fewer 1800 added in 1,437 1,428 -1,406 1500 -1,304 2009 1200 1,067 1,073 1,048 -871 -863 900 552
Slide 73: Total allowance coverage for business risk
Total allowance coverage for business risk millions of euros Total coverage General fund Allowance coverage amounts and ratios 2009 movements Specific fund General fund 66% 62% 2008 Coverage 60% 60% ratio 51% €2,079 M €1,890 M General fund 3,790 3,917 3,914 General fund 3,240 €1,835 M 2009 3,026 (10
Slide 74: Active management of real estate investments: Servihabitat
Active management of real estate investments Servihabitat millions of euros Servihabitat Net real estate portfolio Evolution of developer portfolio Added • The “la Caixa” Group’s 1,158 Removed real estate services Properties available for sale 2,726 company. Developer properties 1,900 • More than 50
Slide 75: Consolidating the Group’s financial strength
Consolidating the Group’s financial strength 2009 Results Presentation 05/02/2010
Slide 76: Liquidity of 21,208 million
Liquidity of 21,208 million millions of euros Excellent liquidity position ... ... with good financing structure … Institutional business Total 21,208 Banking deposits (11%) liquidity Matured 2009: 3,170 ECB 10,166 Issued 2009: 5,605 facility Institutional issues Underwritten debt 2,000 7.8% (19%) M
Slide 77: Excellent levels of solvency
Excellent levels of solvency Security and guarantees for the future millions of euros Solvency ratios to 31.12.2009 – Basel II Core Capital: Ratio millions of € Self-financing growth (RWA + 9%) with Group income Core Capital 8.7% 13,735 Tier 1 10.4% 16,349 New investments (Erste, BEA, Gas Natural) B
Slide 78: In short, in a difficult climate …
In short, in a difficult climate … millions of euros • Great capacity to generate recurring income • High levels of commercial business: quality of service All-round increases in • Multi-channel and specialist approach: services for all customers market share • Robust balance sheet • Welfare Project
Slide 79: Appendices
Appendices 2009 Results Presentation 05/02/2010
Slide 80: “la Caixa” Group highlights January-December 2009
“la Caixa” Group highlights January-December 2009 December 2009 Change / 2008 millions of € millions of € % Banking Customer funds 237,799 +99 +0.0% business Customer loans (gross) 178,026 +1,603 +0.9% Recurring income 1,710 -16.7% Income Extraordinary income -200 Total income 1,510 -16.2% Listed Ma
Slide 81: “la Caixa” Group management profit and loss account
“la Caixa” Group management profit and loss account 2009 2008 % change (amounts in millions of euros) Financial income 9,097 12,401 (26.6) Financial expenses (5,165) (8,893) (41.9) Net interest income 3,932 3,508 12.1 Dividends 400 395 1.3 Income accounted for by the equity method 840 718 17.0 Net f
Slide 82: Management Consolidated Balance Sheet
Management Consolidated Balance Sheet Change (Amounts in millions of euros) 2009 2008 Absolute % Cash, central banks, credit institutions and fixed income 33,678 30,203 3,475 11.5 Net customer loans 173,641 175,471 (1,830) (1.0) Insurance contract assets 21,261 19,829 1,432 7.2 Variable income 19,99
Slide 83: Customer loans by segment
Customer loans by segment At 31 December, millions of euros year-on-year 2009 as % change Public sector loans 6,298 1,671 36.1 Private sector loans 171,728 (68) 0.0 With mortgage guarantee 119,607 (1,193) (1.0) With personal or other guarantee 52,121 1,125 2.2 Total gross customer loans 178,026 1,60
Slide 84: Customer funds
Customer funds At 31 December, millions of euros year-on-year 2009 as % change Financial liabilities - Customers 186,690 (4,953) (2.6) Own products 142,778 (5,542) (3.7) Demand savings 55,670 954 1.7 Term savings 74,161 (5,857) (7.3) Retail debentures and subordinated debt 12,947 (639) (4.7) Repurch
Slide 85: “la Caixa” Group Profit and Loss Account
“la Caixa” Group Profit and Loss Account (amounts in millions of euros) 2009 2008 Financial income 9,097 12,401 Financial expenses (5,165) (8,893) Net interest income 3,932 3,508 Dividends 400 395 Income accounted for by the equity method 840 718 Net fees 1,303 1,250 Income from financial operations
Slide 86: Variable Income Portfolio
Variable Income Portfolio At 31 December 2009, figures shown as % Group Companies MicroBank 100 ServiHabitat XXI 100 “la Caixa” CaixaVida 100 Grup e-la Caixa Sumasa 100 SILK 100 e-la Caixa 100 79.45% Criteria CaixaCorp Insurance and specialized Services Internacional banks financial services Listed