Thryv Holdings, Inc. · NASDAQ:THRY

Thryv — Q1 2021 Earnings Presentation

16 slides from Thryv's earnings presentation, May 13, 2021

  1. Slide 1: Investor Supplement First Quarter 2021

    Investor Supplement First Quarter 2021

  2. Slide 2: Safe Harbor

    Safe Harbor This Presentation may include certain forward-looking statements, including, without limitation, statements concerning the conditions of our industry and our operations, performance, and financial condition, including, in particular, statements relating to our business, growth strategies

  3. Slide 3: 1st Quarter SaaS Highlights

    1st Quarter SaaS Highlights Double-Digit Customer Value Monthly Churn Growth Increasing 2.5% (-90bps YoY) Revenue +17% YoY ARPU +26% YoY Ending Clients 44.5k Effective Onboarding Enhancements Driving Increased Recognition CRM & Industry Engagement G2 Leader in Verticalization 14 categories Record Hi

  4. Slide 4: 1st Quarter Financial Highlights

    1st Quarter Financial Highlights $ in Thousands Q1-21 Q1-20 YoY Saas Revenue $37,251 $31,848 17% Key Highlights: EBITDA 316 2,701 EBITDA % 0.8% 8.5% • Q1 SaaS revenue accelerated to +17% YoY. Acceleration fueled by demand for SMBs to Marketing Services modernize and transition to the cloud. Revenue

  5. Slide 5: SaaS 1st Quarter Financial Highlights

    SaaS 1st Quarter Financial Highlights 38.0 19% SaaS seeing attractive returns on 37.0 17% growth investments related to sales and onboarding 36.0 14% 35.0 34.0 9% 8% Proof that changes brought about from 33.0 pandemic are durable as SMB demand 32.0 4% for cloud tools continue to accelerate 31.0 2% 3

  6. Slide 6: Marketing Services 1st Quarter Financial Highlights

    Marketing Services 1st Quarter Financial Highlights 350 65% 300 55% 250 45% 43% 41% 200 38% 35% 32% 33% 150 25% 100 15% 50 0 5% Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Revenue EBITDA Margin % • Gradual structural change in market driving • Over 7 billion references to directories representing predictable decl

  7. Slide 7: Historical Segment Billings

    Historical Segment Billings Marketing Services Billings 500 0% (in millions) 400 -5% -10% 300 -15% 200 -20% 100 -25% 0 -30% Q1-18 Q2-18 Q3-18 Q4-18 Q1-19 Q2-19 Q3-19 Q4-19 Q1-20 Q2-20 Q3-20 Q4-20 Q1-21 Billings YoY % • Marketing Services billings rate of decline has $ in Thousands stayed very consis

  8. Slide 8: SaaS Metrics

    SaaS Metrics Monthly Active Users (k) # Clients (k) YoY Change 31.3 45.4 44.5 Sequential Growth 26.0 (2%) (17%) Q1-20 Q1-21 Q1-20 Q1-21 # Clients (k) YoY Change % ARPU Net Dollar Retention $304 89% 73% $240 Q1-20 Q1-21 Q1-20 Q1-21 8 Note: Results U.S. only and do not include contribution from Sensis

  9. Slide 9: Engagement

    Engagement MAUs by Frequency (k) Highlights: 31.3 • Monthly active users increase 20% YoY in 28.4 the 1st quarter 26.0 26.6 27.0 • Increase in user frequency a strong demonstration of the improved onboarding process and breadth of the Thryv platform • Ease of use continues to drive overall adoption

  10. Slide 10: G2 Spring Report 2021 Leadership Awards

    G2 Spring Report 2021 Leadership Awards Thryv Received Most Honors In A Single Quarter 10

  11. Slide 11: ThyrvPay Mobile App

    ThyrvPay Mobile App 11

  12. Slide 12: ThryvPay Update

    ThryvPay Update Avg. Volume Per Day $175,000 $150,000 $125,000 $100,000 $75,000 $50,000 Launch $25,000 $0 Nov Dec Jan Feb Mar Apr Continued Strength Requesting payments Minimizes late or in Adoption with Thryv digital invoices missed payments Avg Transaction Size $15M TPV reduces friction Thru sched

  13. Slide 13: FY 2021 Outlook

    FY 2021 Outlook FY 2021 Management Commentary $151 to $153 • Raising previous guidance of $140 to $145 million U.S. SaaS Revenue million • Expect high-teens growth in Q2 • Maintaining guidance due to visibility in sales canvass process U.S. Marketing $740 to $760 • Q2: $183 to $191 million Services

  14. Slide 14: 2021 Priority Progress

    Engagement • Continue to educate clients on features and how to leverage capabilities within platform • Expand app marketplace and drive time in-app Drive Cloud Adoption In SMB Market • Aggressively sell Thryv via new channels as business environment recovers • Convert “unclouded” • Efficiently and

  15. Slide 15: Appendix

    Appendix 15

  16. Slide 16: Appendix: Non-GAAP Financial Reconciliation

    Appendix: Non-GAAP Financial Reconciliation $ in Thousands Q1-21 Q1-20 Net Income (Loss) $36,506 $28,102 Interest Expense 15,672 19,930 Provision (Benefit) for Income Taxes 11,809 13,409 Dep. & Amort. 19,718 37,823 Loss on Extinguishment of Debt 299 - Restructuring and integration costs 9,234 9,845

Thryv Holdings — Q1 2021 Earnings Presentation on 6ix