Uwm Holdings Corporation · NYSE:UWMC

Uwm — United Wholesale Mortgage — Investor Day (November 2020)

54 slides from Uwm's investor day presentation, Nov 17, 2020

  1. Slide 1: Form 8-K Gores Holdings IV, Inc.

    UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 Date of Report (Date of earliest event reported): November 17, 2020 GORES HOLDINGS IV, INC. (Exact name of registrant as specified in

  2. Slide 2: Item 8.01 Other Events

    Item 8.01 Other Events. On November 17, 2020, United Shore Financial Services, LLC d/b/a United Wholesale Mortgage (“UWM”) updated information regarding the proposed business combination contemplated by that certain Business Combination Agreement (the “Business Combination Agreement”), between Gores

  3. Slide 3: Forward-looking statements and disclaimer

    These forward-looking statements are not guarantees of future performance and involve a number of known and unknown risks, uncertainties, assumptions and other important factors, many of which are outside UWM’s management’s control, that could cause actual results to differ materially from the resul

  4. Slide 4: Signature

    SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. Gores Holdings IV, Inc. Date: November 17, 2020 By: /s/ Andrew McBride Name: Andrew McBride Title: Chief F

  5. Slide 5: Analyst Day Nov 2020

    Exhibit 99.1 ANALYST DAY Analyst Day Nov 2020 1Exhibit 99.1 ANALYST DAY Analyst Day Nov 2020 1

  6. Slide 6: Disclaimer

    DISCLAIMER competition we other internal memorandum believe important andthat external inthat the the This factors mortgage could assumptions presentation models that cause may industry, weactual underlying rely cause contains on results (11) our to manage forward-looking actual our the to ability f

  7. Slide 7: Proxy Solicitation

    PROXY may proposed obtain, SOLICITATION business without combination. charge,Additional more When detailed Information available, information theabout definitive regarding the Proposed proxy the directors statement Businessand will Combination officers be mailed of the and to the Company Where Compa

  8. Slide 8: Analyst Day Nov 2020 4Analyst Day Nov 2020 4

    Analyst Day Nov 2020 4Analyst Day Nov 2020 4

  9. Slide 9: Agenda

    AGENDA Company & Industry Overview 01 Mat Ishbia | President & CEO Underwriting, Operations & Client Experience 02 Melinda Wilner | EVP, Chief Operating Officer Technology Featuring: Jason Bressler | EVP, Chief Technology Officer 03 Interviewed By: Sarah DeCiantis | EVP, Chief Marketing Officer Clie

  10. Slide 10: Best Way to Get a Mortgage = Mortgage Broker

    BEST WAY TO GET A MORTGAGE = MORTGAGE BROKER Faster Easier Cheaper Analyst Day Nov 2020 6BEST WAY TO GET A MORTGAGE = MORTGAGE BROKER Faster Easier Cheaper Analyst Day Nov 2020 6

  11. Slide 11: UWM Is the Largest Wholesale Originator with Dominant Market Position

    UWM IS THE LARGEST WHOLESALE ORIGINATOR WITH DOMINANT MARKET POSITION th • Company was started in 1986 – Mat joins UWM in 2003 as the 12 person (1) • We are the #2 mortgage originator and the 33% $2.0B #1 wholesale originator in the U.S. Wholesale mortgage Book Value originations through Q3 2020 • O

  12. Slide 12: Importance of Company Culture

    IMPORTANCE OF COMPANY CULTURE Capitalizing on lessons learned by being on an NCAA National Championship basketball team, UWM is run like a successful sports team with captains, daily huddles and a team culture. Analyst Day Nov 2020 8IMPORTANCE OF COMPANY CULTURE Capitalizing on lessons learned by be

  13. Slide 13: Our Pillars and Mission Statement

    Our Pillars PILLAR 1 PILLAR 2 Our people are Service is everyone’s UWM’s our greatest asset responsibility VALUE SYSTEM Our Mission Statement PILLAR 4 PILLAR 3 We are dream makers united to make dreams We are We are thumb pointers come true relationship driven, not not transaction finger pointers fo

  14. Slide 14: In a Cyclical Market UWM Bucks the Trend

    IN A CYCLICAL MARKET UWM BUCKS THE TREND Winning in this market Purchase Focused gain more market share in rising rate market 2016 – 2018 Broker channel We’ve done this before in local community Analyst Day Nov 2020 10IN A CYCLICAL MARKET UWM BUCKS THE TREND Winning in this market Purchase Focused g

  15. Slide 15: Faster, Easier, Cheaper

    FASTER EASIER Closings Technology UWM - 17 days Process Industry - 47 days Service UWM’s MODEL IS TIED TO MORTGAGE CHEAPER BROKERS Q3 Interest Rates UWM - 2.83% Retail - 3.13% Analyst Day Nov 2020 11FASTER EASIER Closings Technology UWM - 17 days Process Industry - 47 days Service UWM’s MODEL IS TIE

  16. Slide 16: Wholesale Channel Share of the Mortgage Market

    WHOLESALE CHANNEL SHARE OF THE MORTGAGE MARKET 35% 33% 33% 33% + 32% 30% 30% 28% 27% 26% 25% 23% 21% 20% 19% 20% 17% 16% 16% 15% 15% 15% 14% 14% 15% 10% 5% 0% 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020E 2021E 2022E 2023E 2024E 2025E 2026E Analyst Day Source: Inside Mortgage Fin

  17. Slide 17: Wholesale Share of Overall Market and UWM Share

    Wholesale Share of Overall Market and UWM Share 33% 33% DOMINATE WITH 21% 22% 20% SERVICE, 17% 16% 15% 15% 14% TECHNOLOGY 15% 11% & PARTNERSHIP 8% 7% 2014 2015 2016 2017 2018 2019 2020E 2026E Analyst Day Source: IMF data (historicals), Wall Street Research, MBA and Fannie Mae estimates (overall mark

  18. Slide 18: Leveling the Playing Field

    1 2 3 LEVEL Access to Liquidity Servicing Resources THE 4 5 PLAYING Borrower Technology Education FIELD Analyst Day Nov 2020 141 2 3 LEVEL Access to Liquidity Servicing Resources THE 4 5 PLAYING Borrower Technology Education FIELD Analyst Day Nov 2020 14

  19. Slide 19: Be the Best Together We Will Never Relax

    BE THE BEST TOGETHER WE WILL NEVER RELAX Analyst Day Nov 2020 15BE THE BEST TOGETHER WE WILL NEVER RELAX Analyst Day Nov 2020 15

  20. Slide 20: Analyst Day Nov 2020 16Analyst Day Nov 2020 16

    Analyst Day Nov 2020 16Analyst Day Nov 2020 16

  21. Slide 21: Faster, Easier & Cheaper

    FASTER, EASIER & CHEAPER Faster Close Time More Efficient Application to Ready-to-Close 2019 Avg. Loans per Month per Production Team Member ~17 Days 8.8 Application to Ready-to-Close 6.7 29 Days 2.3 Application to Ready-to-Close Industry Avg. ~47 Days UWM Rocket MBA Avg. Analyst Day Source: MBA; El

  22. Slide 22: Operations and Underwriting process

    Operations is involved from submission to the close of a loan. With the benefit of specialized technological innovation, each operations team is able to specialize and focus on a specific loan function, driving speed and efficiency in parallel to Underwriting, ensuring all elements of a loan are add

  23. Slide 23: Scale & Consistency Delivers Speed

    SCALE & CONSISTENCY DELIVERS SPEED Efficiency Training The Underwriting training process is ongoing, holistic and made to scale UWM Operations and Underwriting team members are the most efficient in the industry averaging about 3.5 times 280 51 the industry production hours of hours of continuous in

  24. Slide 24: Loan Quality

    LO A N QU ALIT Y High Quality Credit Focus • Our focus on high quality borrowers and lower risk loans 757 drives tremendous scalability FICO Average • Underwriting quality and speed are not mutually exclusive 36%71% Loan-to- • Average FICO consistently top 3 amongst peers Debt-to- Value (LTV) Income

  25. Slide 25: Net Promoter Score

    NET PROMOTER SCORE • Net Promoter Score (NPS) is a range from -100 to +100 • NPS indicates the client’s willingness to recommend UWM • NPS is widely considered the benchmark of client satisfaction Analyst Day Source: internal company data, Bain, Customer Guru. Nov 2020 21NET PROMOTER SCORE • Net Pro

  26. Slide 26: Client Experience Driving Satisfaction & Loyalty

    CLIENT EXPERIENCE DRIVING SATISFACTION & LOYALT Y No Call Left Behind Client Request (CR) Platform A homegrown system where clients Every inbound call to can send specific requests to any Add visual What UWM is answered team within the company, regarding a by a human being question or issue on a loa

  27. Slide 27: Our Winning Formula

    Faster Easier Mortgage OUR Broker WINNING FORMULA Cheaper Analyst Day Nov 2020 23Faster Easier Mortgage OUR Broker WINNING FORMULA Cheaper Analyst Day Nov 2020 23

  28. Slide 28: Analyst Day Nov 2020 24Analyst Day Nov 2020 24

    Analyst Day Nov 2020 24Analyst Day Nov 2020 24

  29. Slide 29: Analyst Day Nov 2020 25Analyst Day Nov 2020 25

    Analyst Day Nov 2020 25Analyst Day Nov 2020 25

  30. Slide 30: Wholesale Channel Share of Mortgage Market and UWM Share

    WHOLESALE CHANNEL SHARE OF OVERALL MORTGAGE MARKET AND UWM SHARE OF WHOLESALE MARKET 45% Wholesale Channel Market Share UWM Share of Wholesale Channel 36% 32% 33% 21% 22% 20% 17% 16% 15% 15% 14% 15% 11% 8% 7% 2014 2015 2016 2017 2018 2019 2020E 2025E Analyst Day Source: IMF data (historical), compan

  31. Slide 31: UWM Delivers a Best-in-Class Broker Experience

    UWM DELIVERS A BEST -IN-CL ASS BROKER EXPERIENCE With Plenty of Room to Grow White Glove Service at Lightning Speed Leading Edge Technology 100% Focused on the Broker Channel Unique Loan Officers and Further Growth Opportunity Diversified Platform 70,000 2020 YTD Revenue Contribution 63,000 60,000 4

  32. Slide 32: Technology and Data & Analytics

    Continuous monitoring of broker wallet share TECHNOLOGY AND DATA & ANALY TICS... Sophisticated and dynamic pricing Engine customized for various broker cohorts Daily market surveillance and monitoring allows UWM Data-driven client segmentation and to appropriately price, track & engage with brokers

  33. Slide 33: Growing the Broker Channel

    GROWING THE BROKER CHANNEL LO Partner Points Success Track Broker Services Program for client’s to earn points No-cost training designed to by taking advantage of products & accelerate a client’s business Recruiting Coach services designed to get the whether they are experienced, borrower to the clo

  34. Slide 34: FindAMortgageBroker.com

    FINDAMORTGAGEBROKER.COM A An na ally ys stt D Da ay y N No ov v 2 20 02 20 0 30FINDAMORTGAGEBROKER.COM A An na ally ys stt D Da ay y N No ov v 2 20 02 20 0 30

  35. Slide 35: BeAMortgageBroker.com

    BEAMORTGAGEBROKER.COM A An na ally ys stt D Da ay y N No ov v 2 20 02 20 0 31BEAMORTGAGEBROKER.COM A An na ally ys stt D Da ay y N No ov v 2 20 02 20 0 31

  36. Slide 36: Our Winning Formula

    Faster Easier OUR Mortgage Broker WINNING FORMULA Cheaper Analyst Day Nov 2020 32Faster Easier OUR Mortgage Broker WINNING FORMULA Cheaper Analyst Day Nov 2020 32

  37. Slide 37: Analyst Day Nov 2020 33Analyst Day Nov 2020 33

    Analyst Day Nov 2020 33Analyst Day Nov 2020 33

  38. Slide 38: UWM Projections Less Aggressive Than Q3 2020 Annualized Performance

    UWM PROJECTIONS LESS AGGRESSIVE THAN Q32020 ANNUALIZED PERFORMANCE …IN LINE WITH LAST TWELVE MONTHS (LTM) Q3 2020 Annualized 2021 Projected 2022 Projected Volume ($Bn) 54,289 217,158 210,000 240,000 Gain Margin ($MM) 1,724 6,896 3,785 3,986 Gain on Sale (%) 3.18% 3.18% 1.80% 1.66% Net Revenue ($MM)

  39. Slide 39: Impact of Further Gain Margin Compression

    IMPACT OF FURTHER GAIN MARGIN COMPRESSION PRIMARILY OFFSET BY LOWER MSR AMORTIZATION (PAID IN FULL) Q3 Margin was 318 BPS 2021 2022 Projected Margins 180 166 EBIT 2,341 2,465 If gain margins decline: • Amortization/PIF materially slows • MSR values increase significantly Source: Internal data Gain m

  40. Slide 40: Continual Improvements in Fixed Cost Per Loan

    UWM REALIZED CONTINUAL IMPROVEMENTS IN FIXED COST PER LOAN Cost Per Loan 3,000 2,500 2,000 1,500 1,000 500 0 2015 2016 2017 2018 2019 2020 YTD Cost Per Loan - Fixed Cost Per Loan - Variable Analyst Day Source: Internal data Nov 2020 36UWM REALIZED CONTINUAL IMPROVEMENTS IN FIXED COST PER LOAN Cost P

  41. Slide 41: Lower Cost to Originate

    LOWER COST ($) Costs to Originate (2019) 8,872 8,402 7,282 Current: 6,625 UWM Wholesale Channel Retail Channel Source: Internal data and Stratmor and Company dataLOWER COST ($) Costs to Originate (2019) 8,872 8,402 7,282 Current: 6,625 UWM Wholesale Channel Retail Channel Source: Internal data and S

  42. Slide 42: Purchase Mortgage Production Growth Outpaces National Market

    UWM PURCHASE MORTGAGE PRODUCTION GROWTH CONSISTENTLY OUTPACES NATIONAL MARKET National Mortgage Market 2015 2016 2017 2018 2019 Refinance 776 999 616 467 1,028 Annual Growth (%) - 28.7% -38.3% -24.2% 120.1% Purchase 903 1,052 1,143 1,209 1,225 Annual Growth (%) - 16.5% 8.7% 5.8% 1.3% UWM Mortgage Pr

  43. Slide 43: Purchase Mortgage Production Growth Outpaces National Market

    UWM PURCHASE MORTGAGE PRODUCTION GROWTH CONSISTENTLY OUTPACES NATIONAL MARKET Annual Growth - Purchase Mortgage Originations UWM Market Share - Purchase Mortgage Originations 100% 4.0% 90% 3.5% 80% 3.0% 70% 60% 2.5% 50% 2.0% 40% 1.5% 30% 20% 1.0% 10% 0.5% 0% 2015 2016 2017 2018 2019 0.0% -10% 2015 2

  44. Slide 44: UWM – Rocket's Gain on Sale Comparison

    UWM – ROCKET’S GAIN ON SALE COMPARISON Q2 ’20 Q3 ’20 Rocket Gain on Sale – Retail Network 5.09% 5.78% Gain on Sale – Partner Network 2.10% 2.70% Delta COS Retail to Partner 2.99% 3.08% Difference to Consumer In Price* 0.99% 1.08% In Rate** 0.25% 0.27% UWM (Wholesale) Gain on Sale 2.43% 3.18% Delta U

  45. Slide 45: An Interwoven Focus

    AN INTERWOVEN FOCUS UWM is 100% committed to Brokers BROKERS ARE who are motivated to find the best BETTER deal for their borrowers Brokers are Better HIGH QUALITY UWM focuses only on high credit quality Better government backed, QM loans LOANS Pricing To The High Quality Consumers UWM provides the

  46. Slide 46: Why Invest?

    1 2 3 Reliable Dominant player that is laser dividend Strong balance sheet focused on one market supported by consistent positioned to withstand (wholesale), with significant earnings despite industry market risks upside ahead cycles WHY 4 5 INVEST? Continued focus on managing for the long term Grow

  47. Slide 47: Analyst Day Nov 2020 5Analyst Day Nov 2020 5

    Analyst Day Nov 2020 5Analyst Day Nov 2020 5

  48. Slide 48: Analyst Day Nov 2020 6Analyst Day Nov 2020 6

    Analyst Day Nov 2020 6Analyst Day Nov 2020 6

  49. Slide 49: Analyst Day Nov 2020 7Analyst Day Nov 2020 7

    Analyst Day Nov 2020 7Analyst Day Nov 2020 7

  50. Slide 50: Appendix

    APPENDIX Analyst Day Nov 2020APPENDIX Analyst Day Nov 2020

  51. Slide 51: Financials: Balance Sheet

    FINANCIALS: BALANCE SHEET Analyst Day Nov 2020FINANCIALS: BALANCE SHEET Analyst Day Nov 2020

  52. Slide 52: Financials: Income Statement

    FINANCIALS: INCOME STATEMENT Analyst Day Nov 2020FINANCIALS: INCOME STATEMENT Analyst Day Nov 2020

  53. Slide 53: Financials: Equity/Retained Earnings

    FINANCIALS: EQUITY/RETAINED EARNINGS Analyst Day Nov 2020FINANCIALS: EQUITY/RETAINED EARNINGS Analyst Day Nov 2020

  54. Slide 54: Non-GAAP Reconciliation

    NON-GAAP of amortization RECONCILIATION property and equipment The following 11,130 5,456 table9,405 presents 2,491 a reconciliation 2,749 6,787 8,071 of Adjusted 10,688EBITDA Impairment/(recovery) to net income, of the(1) most MSRs directly — —comparable 20,559 21,827 GAAP(84,519) financial 62,190

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