Just Dial Ltd. · NSE:JUSTDIAL
Just Dial — Q4 FY2020 Earnings Presentation
53 slides from Just Dial's earnings presentation, May 25, 2020
Slide 1: Exchange filing cover letter
May 25, 2020 To BSE Limited National Stock Exchange Metropolitan Stock Exchange Department of Corporate Services of India Limited of India Limited Listing Department Listing Department 4th Floor, Vibgyor Towers, P J Towers, Exchange Plaza, Plot No. C 62, Dalal Street, Plot no. C/1, G Block, G Block,
Slide 2: Corporate Presentation May 2020
CORPORATE PRESENTATION May 2020
Slide 3: Disclaimer
DISCLAIMER This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products rel
Slide 4: Business Overview
ER BUSINESS OVERVIEW
Slide 5: Company Overview
C O M PA N Y O V E R V I E W Justdial’s services connect High user engagement, 109.7 sellers of products & services million ratings & reviews with potential buyers/ users 138.9 million quarterly Database of 29.4 million unique visitors in Q4-FY20 listings Scalable and profitable 536,236 active paid
Slide 6: Key Strengths
KEY STRENGTHS ❑ First Mover Advantage in Indian Local Search Market ❑ Strong Brand Recognition with 138.9 million unique quarterly visitors^ in Q4 FY20 ❑ Comprehensive database of 29.4 million listings ❑ Attractive Value Proposition For Local SMEs ❑ Experience and Expertise in Local Indian Market ❑
Slide 7: Nationwide Presence
N AT I O N W I D E PRESENCE Chandigarh Delhi NCR (Noida) Nationwide coverage, branches in Jaipur 11 cities across India Ahmedabad Kolkata Corporate Headquarters in Mumbai, Technology operations and R&D division in Bengaluru Mumbai Pune Hyderabad 3,972 employees in tele-sales, 5,404 feet-on-street sa
Slide 8: Platforms
P L AT F O R M S Traffic 80% Share Q4 FY20 MOBILE Mobile Site & Apps 138.9 million^ 15% D E S K TO P/ P C www.justdial.com 5% VOICE 88888-88888 ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive
Slide 9: Mobile
MOBILE Android, iOS & Windows Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications JD Pay JD Social Maps & directions Location-based search service Ratings & Reviews Friends’ Ratings Favorites Search Plus
Slide 10: Website
WEBSITE Predictive Auto-Suggest Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings Favorites Search Plus Popular Category Searches
Slide 11: Voice
VOICE 88888-88888 Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant Email & SMS
Slide 12: Value Proposition for SMEs
VA L U E P R O P O S I T I O N FOR SMEs LISTING OWN WEBSITE PAYMENTS RATINGS REACH Every SME should Justdial can create SMEs can accept Ratings are key to JD Social, a social be listed on websites for SMEs digital payments users’ decision- media platform Justdial - India's instantly, which are from
Slide 13: User Engagement
USER ENGAGEMENT 109.7 million Ratings & Reviews Mobile-verified, unbiased ratings Friends’ Ratings 10-Point Rating Scale Facebook & Twitter-shareable Photos Upload with Review Ratings shared on JD Social Robust Audit Mechanism
Slide 14: Traffic / Visitors: Quarterly Unique Visitors
T R A F F IC / V IS ITOR S Quarterly Unique Visitors (million) 175 161.3 156.1 157.0 150 138.9 139.1 131.3 134.2 125.2 125 111.6 100 75 50 25 0 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 15: Traffic / Visitors: Quarterly Unique Visitors Split
T R A F F IC / V IS ITOR S Quarterly Unique Visitors split (million) 175 150 125 100 125.1 129.8 127.9 75 100.5 105.3 110.4 111.2 92.3 79.0 50 25 24.0 23.5 21.8 20.3 20.6 22.3 23.3 21.6 21.1 8.6 9.4 8.9 8.6 8.1 8.7 8.1 7.6 6.6 0 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 16: User Engagement: Ratings & Reviews
USER ENGAGEMENT Ratings & Reviews (million) 120 109.7 105.9 100.8 95.6 98.1 100 91.3 88.0 85.1 81.9 80 60 40 20 0 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 17: Data Enrichment: Active Listings
D ATA E N R I C H M E N T Active Listings - period end (million) 30 29.4 28.6 27.6 26.5 25.7 24.8 25 23.8 22.7 21.8 20 15 10 5 0 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 18: Data Enrichment: Listings with Geocodes
D ATA E N R I C H M E N T Listings with Geocodes (million) 18 16.5 15.9 16 15.2 14.5 14.0 14 13.4 12.3 11.8 12 10.9 10 8 6 4 2 0 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 19: Data Enrichment: Images in Active Listings
D ATA E N R I C H M E N T Images in Active Listings (million) 90 84.2 80 78.4 73.4 70 66.8 60.3 60 55.3 51.4 50 47.9 44.8 40 30 20 10 0 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 20: Mobile Apps: Cumulative App Downloads
MOBILE APPS Cumulative App Downloads (million) 30 26.1 26.6 25.4 24.5 25 23.7 22.8 21.9 20.8 19.8 20 15 10 5 0 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 21: Product Overview
PRODUCT OVERVIEW
Slide 22: JD - Mobile
JD - MOBILE English v 2 bog Justdial < Justdial < Justdial a & ( Q Restaurants Near Me m ) ( Q Mainland China Restau.. [0] & ) Search Maps Images News _ Videos Search Maps Share Price © News _ Images @ Filter Popular ¥ Rated 3.5+ Up & Down The Lounge & S... Malad West + 1.17 KM 3.8 eo ke ek 22 Ratin
Slide 23: B2B - Products
B2B - PRODUCTS Justdial a> & Search 82B Maps Shopping — News 66 @ ®& AllCategories Request Industrial Plants —_ Industrial For Quotation &Machinery Supplies Verified GET VERIFIED SELLERS FROM JUSTDIAL POST YOUR REQUIREMENT eococe Electronics & Electrical ® @ CCTVCamera Antique Lamp Digital Photocopi
Slide 24: B2B - Seller Details
B2B — SELLER DETAILS Justdial Justdial National Uniforms Ghatkopar East 4.7 kok kK +86 Rating ‘‘1yrs Verified — \lnnasty National Uniforms Ghatkopar East 4.7 kk A + 86 Ratings ‘1yrs Verified — §lnnasey Products About us Products About us Housekeeping Uniform industrial Uniforms. Great Service Caps &
Slide 25: JD Social
JD SOCIAL 4124 = Social OG For You Coronavi.... Lockdown Visakhap... Andhra P.. <€ Search Companio Topics + ( English et restated] John shared John's post ‘* John checked into Sejal Tower- Goregaon West The Big Talk with Karan Johar | Alia Bhatt a Kapoor Khan | Jio MAMI Movie with Star @1 1Share 13
Slide 26: Voice Search
VOICE SEARCH Mainland China restaurant < Justdial a & ( Q Mainland China tink & () Search Maps Share Price —_— Images. @ Filter Popular + Mainland China Restaurant Malad West + 1.92 KM 4.2 kkk ke 5105 Ratings 15% Off Mainland China Restaurant Akurli Road Kand... * 2.72 KM 41 kkk 3822 Ratings 15% Off
Slide 27: News / Live TV
NEWS / LIVE TV Latest ForYou Coronavirus Lockdown] © Publishers Topics + QD the Times of india Visakhapatnam gas leak live updates: Death toll mounts to 10; over 5,000 fall sick in Vizag e 3 BD the Times Of india @ PM Modi's speech on the [ if Jd O wp © _ Home Social Stocks Latest For You Coronaviru
Slide 28: Radio / Movies Online
RADIO / MOVIES ONLINE < Movies Online Thappad(2020) A Q 7 ( Q Search Ks Trending Songs Hindi View Movies » Languages ~ Ratings ~ Gq Ringtone Saari Ki Saar. Bewafai 0 +144Min « Hindi « U * Drama Trending Songs English Amrita's life gets shattered into pieces when her husband slaps her at a party and
Slide 29: JD Pay
J D PAY Seamless digital payment solution
Slide 30: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 31: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 32: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 33: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 34: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 35: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 36: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 37: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 38: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 39: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Loans Augmented Reality Pay via UPI … and many more.
Slide 40: Financial Overview
Lord FINANCIAL OVERVIEW
Slide 41: Efficient & Profitable Business Model
E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L ▪ Paid Advertisers pay a fixed fee to run search- led advertising campaigns for their businesses on Justdial’s platforms ▪ Various premium & non-premium listing packages available which determine placements in search results ▪ Multiple
Slide 42: Revenue: Operating Revenue
REVENUE Operating Revenue (Rs million) 2,500 2,402 2,426 2,323 2,354 2,349 2,268 2,210 2,114 2,005 2,000 1,500 1,000 500 - 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 43: Operating Margin: Adjusted EBITDA
O P E R AT I N G M A R G I N Adjusted EBITDA (Rs million) & Margin % 900 34.0% 35% 29.5% 30.3% 800 29.0% 28.6% 28.7% 30% 26.7% 26.1% 700 24.4% 25% 600 500 20% 400 800 15% 689 703 712 300 624 631 606 607 489 10% 200 5% 100 - 0% 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 N
Slide 44: Cost Structure
COST STRUCTURE Expenses as % of Operating Revenue 90% 80% 4.2% 3.8% 3.5% 3.3% 3.2% 4.0% 3.8% 3.6% 2.1% 2.3% 3.1% 70% 0.9% 1.0% 2.3% 17.9% 1.0% 17.2% 17.9% 20.2% 18.9% 17.5% 16.0% 14.9% 60% 13.4% 1.6% 2.3% 2.6% 2.4% 0.8% 1.9% 1.2% 1.8% 2.4% 50% 40% 30% 57.7% 53.3% 53.6% 53.1% 55.0% 53.9% 55.0% 54.8%
Slide 45: Net Profit Margin
NET PROFIT MARGIN Net Profit (Rs million) & PAT Margin % 900 35% 31.7% 32.4% 800 30% 26.9% 26.4% 700 25.3% 23.9% 25% 600 21.9% 19.4% 500 18.2% 20% 400 769 15% 761 300 625 620 573 573 484 10% 200 390 385 5% 100 - 0% 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 Note: PAT Mar
Slide 46: Paid Campaigns: Active Paid Campaigns
PA I D C A M PA I G N S Active Paid Campaigns - period end 600,000 528,915 534,960 536,236 515,300 500,838 500,000 485,410 470,620 445,110 452,900 400,000 300,000 200,000 100,000 - 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20
Slide 47: Sales Force: Sales Strength
SALES FORCE Sales Strength - Period End 12,000 10,000 8,000 4,411 3,866 4,168 3,025 3,387 3,650 3,896 3,924 2,663 6,000 1,480 1,467 1,448 1,461 1,526 1,515 1,503 1,410 1,480 4,000 2,000 4,057 4,285 4,312 4,143 4,072 4,291 4,307 4,202 3,972 - 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q
Slide 48: 4Q FY20 Performance Summary
JUST DIAL LTD - 4Q FY20 (Quarter ended March 31, 2020) PERFORMANCE SUMMARY Metric Unit 4Q FY20 4Q FY19 YoY change 3Q FY20 QoQ change Operating Revenue (₹ million) 2,349 2,323 1.2% 2,354 -0.2% Operating EBITDA (₹ million) 744 588 26.4% 671 10.9% Operating EBITDA Margin % 31.6% 25.3% 632 bps 28.5% 316
Slide 49: 4Q FY20 Performance Summary (Operating Metrics)
JUST DIAL LTD - 4Q FY20 (Quarter ended March 31, 2020) PERFORMANCE SUMMARY Metric Unit 4Q FY20 4Q FY19 YoY change 3Q FY20 QoQ change Unique Visitors (million) 138.9 139.1 -0.1% 157.0 -11.5% - Mobile (million) 111.2 110.4 0.8% 127.9 -13.0% - Desktop/ PC (million) 21.1 20.6 2.5% 21.6 -2.0% - Voice (mi
Slide 50: Board of Directors
BOA R D OF DIR ECTOR S EXECUTIVE DIRECTORS Founder, Managing Director and Chief Executive Officer of Justdial with over 32 years of V S S Mani experience in the field of media and local search services. Whole-time Director with 26 years of experience, working with Justdial in the field of strategic
Slide 51: Leadership Team
LEADERSHIP TEAM Name Designation Experience Functional Areas Overall growth strategy, planning, execution & V S S Mani Chief Executive Officer 32 Years management Finance, Strategy, Accounting, Treasury, Audit, Legal, Abhishek Bansal Chief Financial Officer 11 Years Compliance & Traffic Leads Produc
Slide 52: Shareholding Pattern
S H A R E H O L D I N G PAT T E R N 6.24% 33.44% INDIVIDUALS PROMOTERS 17.41% AS ON DOMESTIC MAR 31, 2020 INVESTORS 42.91% FOREIGN INVESTORS
Slide 53: End of Presentation
End of Presentation