Westpac Banking Corporation · ASX:WBC
Westpac Banking — Investor Presentation (July 2004)
8 slides from Westpac Banking's investor presentation, Jul 29, 2004
Slide 1: New Zealand Banking
Wil#estpac Austratia’s First Banke New Zealand Banking Ann Sherry Group Executive, Wesipac NZ, Pacific Banking 29 July 2004 New Zealand business is a material part of the Group Pacific Grous WIB THE NEW ZEALAN' GEOGRAPHY ene Kittens of Pevdsscts Operating Revenue by Region pr Other a% 2 Assets by Bu
Slide 2: After a period of strong growth we face a softening economy
After a period of strong growth we face a softening economy Source: WHC Economics .T | F? estpac Ri i ecate Jitly 2004 » Ann Gheeey Serge Gastk There has also been significant industry change + Regulatory Environment Gradual trend toward aligning standards with Australia Local incorporation Tax refo
Slide 3: We have delivered on the 2003 key areas of focus
We have delivered on the 2003 key areas of focus « Distribution Effectiveness - SME - Franchising - Private and priority, migrant and Auckland - Broker and mobile « Customer Experience - External recognition of focus on customer satisfaction - Compiaints * Profit Pool Focus - Compete selectively + P
Slide 4: We have focused on strengthening our customer franchise and delivering product excellence
We have focused on strengihening our customer franchise and delivering product excellence Retail Significant housing lending growth, averaging 24.4% share in three months to 30 March (best performance since merger in 1996) A 20% share of total housing loans Positioned to build on growth for rest of
Slide 5: At the same time we continue to build on our strength in business banking
At the same time we continue to build on our strength in business banking + Middle market - Best in market with excellent deal flow. High quality team, leveraging WIB and BT + Property ~ 60% revenue growth in 2 years with flat FTE. Major downturn in new development projects already started. Best in
Slide 6: We now have momentum across the business and are well positioned for sustainable growth
We now have momentum across the business and are well positioned for sustainable growth * Growth in lending market share parallel across all sectors Reversal of long term decline in consumer markets ~ housing and personal lending We can sustain our NZ Banking (ex WIB} Credit Market Share Quarterly D
Slide 7: There are opportunities across business banking
There are opportunities across business banking Focus on: - Building increased capacity and capability : W-5 - Being where our customers want us to be - Expertise to meet their needs a” + SME - Branch-manager relationship model 5 aa) your aca - Grow market share and migrate existing high-potential P
Slide 8: We are leveraging our Australian experience to make us a market leader in corporate responsibility
We are leveraging our Australian experience to make us a market leader in corporate responsibility + August/September 2004, publishing first Social Impact Report for New Zealand (includes Pacific Banking content) + Market-leading in New Zealand financial services industry, builds further Westpac’s g