Quess Corp. Ltd. · NSE:QUESS
Quess — Q3 FY2021 Earnings Presentation
28 slides from Quess's earnings presentation, Jan 27, 2021
Slide 1: Quess Corp exchange filing cover letter
auess WINNING TOGETHER January 27, 2021 The General Manager The Manager Department of Corporate Services, Listing Department, BSE Limited National Stock Exchange of India Limited Floor 25, Phiroze Jeejeebhoy Towers, "Exchange Plaza", Bandra-Kurla Complex, Dalal Street, Bandra (East), Mumbai-400001 M
Slide 2: Winning Together – Investor Presentation Q3FY21
Winning Together Investor Presentation Q3FY21 1
Slide 3: Safe Harbor
Safe Harbor This presentation has been prepared by Quess Corp Limited (“Company") solely for information purposes without any regard to any specific objectives, financial situations or informational needs of any particular person. This presentation may not be copied, distributed or disseminated, dir
Slide 4: Contents
Contents Company Overview Key Highlights Financial Performance Platform-wise Highlights Emerging Businesses Q2FY20 Earnings Presentation 33
Slide 5: Company Overview
Company Overview Q2FY20 Earnings Presentation 44
Slide 6: India's largest domestic private sector employer, with ~333,000 FTE
India’s largest domestic private sector employer, with ~333,000 FTE Q2FY20 Earnings Presentation 55
Slide 7: India's largest business services platform, driving productivity for our clients
India’s largest business services platform, driving productivity for our clients FRONT END PROCESSES SUPPORT PROCESSES Marketing In-store & Field Omni channel CLM & Staffing & Compliance Tech & Facilities Services Sales Backoffice Services Payroll Services Maintenance Collections Installation & Indu
Slide 8: We operate across 3 synergistic platforms
We operate across 3 synergistic platforms WORKFORCE MANAGEMENT GLOBAL TECHNOLOGY SOLUTIONS OPERATING ASSET MANAGEMENT • General staffing across #1 in India & • BPM solutions (CLM, SSC, Top 3 • Facilities management Top 3 Sri Lanka Retail, BFSI, F&A, Collections) for Indian & in India solutions (e.g.
Slide 9: Our focus is on Winning Together with our Customers, People and Investors
Our focus is on Winning Together with our Customers, People and Investors • Achieving and sustaining 20% • Helping our customers enjoy greater Return on Equity productivity, enhanced flexibility and • Delivering 20% OCF CAGR lower costs in non-core processes • Enhancing investor value through • Leve
Slide 10: Winning with Investors: The path to 20%
Winning with Investors: The path to 20% GROW EBITDA • 20% top-line growth in key businesses through enhanced sales capabilities, cutting edge technology, and improved cross-sell capability • Portfolio adjustments to turnaround or exit underperforming 20% Return on Equity businesses HIGHER EBITDA TO
Slide 11: Leading with technology and innovation
Leading with technology and innovation DIGITAL HIRE-TO-RETIRE TECHNOLOGY-LED FRONTLINE PRODUCTIVITY Sourcing • Digital sourcing via auto-hiring engines, Digital workflow • WorQ WorkTech platform to with digital pre-screening and management remotely assign & monitor tasks, assessment via QJobs and Mo
Slide 12: Q3'21 Highlights
Q3’21 Highlights Q2FY20 Earnings Presentation 11 11
Slide 13: Highlights
Highlights Financial Corporate Platform ▪ Headcount: General Staffing grew 5% QoQ; total exit ▪ General Staffing business is India’s first to be featured ▪ Workforce Management: headcount at ~3.33 lakhs in top 50 of SIA’s prestigious Largest Global Staffing o WFM associate headcount increased by 4.6
Slide 14: Financial Performance
Financial Performance Q2FY20 Earnings Presentation 13 13
Slide 15: Q3FY21 Financial Performance
Q3FY21 Financial Performance Headcount & Revenue: Headcount (‘000s)# Revenue (in ₹ cr) EBITDA (in ₹ cr) & margin (%age) • General Staffing headcount grew 5% QoQ; 200 179 6% 371 YoY 5% YoY 16% 2,950 6% total headcount ended at ~3.33 lakhs 2,808 QoQ 7% 151 QoQ 8% 333 160 140 • Revenue up 7% QoQ driven
Slide 16: Platform-wise Updates
Platform-wise Updates Q2FY20 Earnings Presentation 15 15
Slide 17: Workforce Management – Performance Snapshot
Workforce Management – Performance Snapshot Financial Metrics Operating Metrics Associate Headcount ('000) Core:Associate (Gen Staffing; 1:X) Revenue (in ₹ cr) 333 337 5% 330 9% 1,959 2,039 9% 260 255 1,686 1,843 226 QoQ 317 QoQ 1,618 QoQ 224 216 308 Q3' 20 Q4' 20 Q1'21 Q2'21 Q3'21 Q3' 20 Q4' 20 Q1'
Slide 18: Workforce Management – Revenue Distribution and Client Insights
Workforce Management – Revenue Distribution and Client Insights Revenue Distribution 1% 1% 5% 6% 10% Gen. Staffing 5% BFSI 15% 28% 7% Retail India IT Staffing Telecom By 12% By By SEA Industrials Business Skill Development Sector Geography Segment FMCG ME Others 10% IT/ITES 18% 79% Logistics 14% Oth
Slide 19: Global Technology Solutions – Performance Snapshot
Global Technology Solutions – Performance Snapshot Financial Metrics Operating Metrics Revenue (in ₹ cr) Revenue/FTE (Conneqt ‘000s) 544 528 502 536 464 454 425 457 7% QoQ 34 35 377423 9% QoQ 30 32 29 QoQ 8% Q3' 20 Q4' 20 Q1' 21 Q2' 21 Q3' 21 Monster & DigiCare are the two Emerging businesses in the
Slide 20: Global Technology Solutions – Revenue Distribution and Client Insights
Global Technology Solutions – Revenue Distribution and Client Insights Diversified Revenue Base 4% 13% 22% 28% CLM BFSI 11% By 45% IT Services 41% Retail By By India Business BreakFix 6% IT/ITES Sector Geography N.America Segment HRO Telecom Internet 15% Others 72% 28% 17% CLM & IT Services constitu
Slide 21: Emerging Businesses
Emerging Businesses Growth Consistent across operating Reduction metrics, in Operating losses & Continued business model as business strengthens Improvement and economy in Key Operating recovers Metrics improvements • Healthy improvement in customer acquisition & retention metrics Service network co
Slide 22: Operating Asset Management – Performance Snapshot
Operating Asset Management – Performance Snapshot Financial Metrics Operating Metrics Rev. Realization/Headcount/Month - IFM ('000) Associate Headcount ('000s) Revenue (in ₹ cr) 23 23 448 83 80 19 20 20 428 427 428 70 2% 368 68 67 1% QoQ QoQ Q3' 20 Q4' 20 Q1'21 Q2'21 Q3'21 Q3' 20 Q4' 20 Q1' 21 Q2' 2
Slide 23: Operating Asset Management – Revenue Distribution and Client Insights
Operating Asset Management – Revenue Distribution and Client Insights Revenue Distribution 9% 22% 21% IT/ITES IFM* 11% Education By Industrials Industrials Business 8% By BFSI 7% Sector 10% Segment Telecom Real Estate 61% 5% Telecom 10% Security 10% Healthcare & Hospitality Services 26% Others IFM*
Slide 24: Annexures
Annexures Q2FY20 Earnings Presentation 23 23
Slide 25: Income Statement
Income Statement (in ₹ cr) Quarter ended Nine month ended Particulars ( in ₹ cr ) Q3 FY21 Q3 FY20 Q2 FY21 YoY QoQ 9M FY21 9M FY20 YoY Revenue from operations 2,808 2,950 2,615 -5% 7% 7,832 7,997 -2% Less: Employee benefit expense (2,400) (2,449) (2,250) -2% 7% (6,734) (6,553) 3% Cost of material (56
Slide 26: Balance Sheet
Balance Sheet (in ₹ cr) Particulars ( in ₹ cr ) 31-Dec-20 31-Mar-20 Var % Non-current assets Fixed assets 413 514 -20% Intangibles 1,115 978 14% Investments 2 72 -97% Other non-current assets 598 863 -31% Current assets Trade receivables 998 998 0% Unbilled revenue 907 881 3% Cash and cash equivalen
Slide 27: Segment Reporting
Segment Reporting (in ₹ cr) Quarter ended Nine month ended Particulars Dec 2020 Sept 2020 Jun 2020 Mar 2020 Dec 2019 Dec 2020 Dec 2019 Workforce Management Platform Revenue 1,843 1,686 1,618 2,039 1,959 5,147 5,116 EBITDA 68 63 60 103 103 191 284 EBITDA % 3.70% 3.72% 3.70% 5.10% 5.30% 3.71% 5.55% Gl
Slide 28: Winning Together: In your win lies our win
Winning Together In your win lies our win 27 27