Slide 1: ING ESG Overview
ING ESG Overview August 2025
Slide 2: Contents
Contents • ING strategy • Our boards • Our people • Sustainability at the heart • ESG governance and risk management • Keeping ING safe and secure Society is transitioning to a low-carbon economy. So are our clients, and so is ING. We finance a lot of sustainable activities, but we still finance mor
Slide 3: ING strategy
ING strategy 3
Slide 4: We are executing our strategy to be the best European bank
We are executing our strategy to be the best European bank growing the difference Purpose Empowering people to stay a step ahead in life and in business Superior value for customers Uniquely Strategic pillars Sustainability at the heart ING Providing Staying seamless digital services safe & secure E
Slide 5: Our ESG focus
Our ESG focus Environment • Continue steering the most carbon- Phase out financing of upstream intensive parts of our lending portfolio oil and gas production by 2040 towards reaching net zero by 2050 • A frontrunner in financing the transition • Taking steps to integrate nature into €150 bln sustai
Slide 6: External recognition of our commitment to ESG
External recognition of our commitment to ESG ESG ratings1) ING Groep N.V. Sustainability Index Products ING is regularly included in ESG and sustainability-focused indices, such as: • Rating AA • Updated: August 2024 CCC B BB BBB A AA AAA • ESG Risk based, from negligible Benchmarking risk to sever
Slide 7: Our boards
Our boards 7
Slide 8: Our legal and management structure
Our legal and management structure Legal structure Management structure • ING Groep N.V. is listed on Euronext Amsterdam, Euronext Brussels and the • The Supervisory Board (SB) and its committees are identical for both New York Stock Exchange1) ING Groep N.V. and ING Bank N.V. The SB supervises and
Slide 9: Our Management Team
Our Management Team Steven van Rijswijk Tanate Phutrakul1) Ljiljana Čortan Chief Executive Officer Chief Financial Officer Chief Risk Officer (EB/MBB) (EB/MBB) (EB/MBB) Pinar Abay Andrew Bester Marnix van Stiphout Daniele Tonella Head of Retail, Market Head of Wholesale Banking Chief Operations Offi
Slide 10: Our Supervisory Board
Our Supervisory Board Karl Guha Juan Colombás Stuart Graham Margarete Haase Chairman Mike Rees Lodewijk Hijmans Petri Hofsté Herman Hulst Vice-chairman van den Bergh Harold Naus Alexandra Reich Herna Verhagen For more information visit: Supervisory Board 10
Slide 11: Executive Board and Supervisory Board remuneration policies
Executive Board and Supervisory Board remuneration policies • Shareholders at the 2024 Annual General Meeting (AGM) approved remuneration policies for members of the Executive Board (EB) and the Supervisory Board (SB), which became effective retrospectively from 1 January 2024. In designing these po
Slide 12: Our people
Our people 12
Slide 13: Our people by the numbers
Our people by the numbers Employees globally Number of nationalities Age groups 19% 19% >50 years <30 years ~60,000 ~130 62% 30-50 years Gender diversity Board gender diversity Supervisory Board Executive Board Management Board Banking 53% Men 36% 33% 28% 47% Women Reflects 2024 employee data as rep
Slide 14: Our people are our greatest asset
Our people are our greatest asset People are key to realise our strategy Our offer to attract the right people In order to make the difference for our customers and stakeholders, we expect our employees to: A collaborative Jobs with impact on • Be self-driven and dynamic work people, planet and Eage
Slide 15: Unlocking our people’s full potential: a three-pillar approach
Unlocking our people’s full potential: a three-pillar approach Talent and Leadership Culture and Organisation Employee Experience Attracting, developing and retaining Driving a diverse and inclusive Delivering a superior employee the right fit-for-future talents and environment where our people can
Slide 16: Attracting, developing and retaining the right fit-for future talent
Attracting, developing and retaining the right fit-for future talent Fit-for-future Transparent Our people development learning and training performance culture proposition • We want to attract, develop and retain the • We’re focused on supporting our people in • At ING, everyone has the potential t
Slide 17: Delivering a superior employee experience
Delivering a superior employee experience Continuous listening Focus on Employee experience and engagement wellbeing matters • It's important that our employees feel heard • We seek to boost wellbeing so that our people • We believe a superior employee experience is and voice their opinions, so we c
Slide 18: Driving a diverse and inclusive environment
Driving a diverse and inclusive environment We know that when people feel valued for who We aim to drive sustained change they are and are able to share their unique across all aspects of diversity, reflecting perspectives and experiences, they can unlock the communities we serve their full potentia
Slide 19: Sustainability at the heart
Sustainability at the heart Society is transitioning to a low-carbon economy. So are our clients, and so is ING. We finance a lot of sustainable activities, but we still finance more that’s not sustainable. See how we’re progressing on www.ing.com/climate 19
Slide 20: We have a strong track record in sustainability
We have a strong track record in sustainability • 1st Human Rights Report Launch of Introduction of First Sustainability Creation of Start of Sustainable • 1st Terra Progress Report Sustainability Equity Sustainability Report ING Groenbank Lending Team • ING Poland issues first Fund Improvement Loan
Slide 21: Our sustainability approach
Our sustainability approach Environment Social Climate ambition Financial health Aiming to play a leading role in accelerating the transition to a Empowering our customers by: low-carbon economy by: • Helping people to manage their everyday finances via tools and • Supporting clients to drive down t
Slide 22: We aim to play a leading role in accelerating the transition to a low-carbon economy
We aim to play a leading role in accelerating the transition to a low-carbon economy • We have set the ambition to be a banking leader in accelerating the low-carbon transition Supporting businesses in their transition to net zero Engagement with clients to accelerate their plans for transition Anal
Slide 23: Our Terra approach aims to steer the most carbon-intensive parts of our loan book towards net zero by 2050
Our Terra approach aims to steer the most carbon-intensive parts of our loan book towards net zero by 2050 • We combine a portfolio-level approach to the carbon-intensive sectors we are active in with data-driven client engagement that strives to support companies in accelerating their own net-zero
Slide 24: The Terra Toolbox
The Terra Toolbox Overview of approaches applied, output types and data sources For more information visit: Annual Report 2024, page 111 24
Slide 25: We are supporting our clients’ transitions
We are supporting our clients’ transitions ING Wholesale Banking is well positioned to support financing that Volume mobilised (in € bln)1) contributes to our clients' transitions to more sustainable business models 150 130 115 101 Engagement with our largest clients 68 on their transition planning
Slide 26: We issue Green Bonds to support our sustainability objectives
We issue Green Bonds to support our sustainability objectives • Our ING Global Green Funding Framework has been assessed by a Second Party Opinion (SPO) provider and is aligned with the latest ICMA Green Bond Principles 2021. The framework is presented through the four pillars below: Use of proceeds
Slide 27: Our partnerships, memberships and endorsements
Our partnerships, memberships and endorsements • No one sector, much less one bank, has the ability to solve the world’s problems. We believe that an inclusive approach is the only way we can make any meaningful positive impact. From climate to human rights and financial health, we seek to increase
Slide 28: ESG governance and risk management
ESG governance and risk management 28
Slide 29: Our sustainability governance
Our sustainability governance • The ESG Committee assists the Supervisory Board with matters relating to ESG, including the development and integration of ESG across the company and its strategy, and the ratification/ Supervisory Board discussion/ adoption of new and updated key policies, among othe
Slide 30: How we manage ESG risk
How we manage ESG risk • We take a holistic and integrated approach to ESG risk management. Embedding ESG risk within our organisation is an ongoing process 1 ESG Risk Governance 2 ESG Risk Management Organisational Three lines of defence responsibilities ESG bodies and charter Risk identification R
Slide 31: Keeping ING safe and secure
Keeping ING safe and secure 31
Slide 32: The Orange Code guides and defines ING, placing integrity above all
The Orange Code guides and defines ING, placing integrity above all With integrity above all, the Orange Code describes the values and behaviours that define ING Our values The ING values are the non-negotiable promises we make to the world and the principles we stick to no matter what: We are hones
Slide 33: Our Global Code of Conduct builds on the Orange Code
Our Global Code of Conduct builds on the Orange Code The 10 core principles of our Global Code of Conduct build on our Orange Code and contribute to keeping ING safe and secure 33
Slide 34: Our Risk Culture & Behavioural Risk department helps us to mitigate potentially risky behaviour
Our Risk Culture & Behavioural Risk department helps us to mitigate potentially risky behaviour Identifying and intervening in potentially risky behaviour An example of a behavioural change intervention • Behavioural risk is when behavioural patterns lead to potential financial and non-financial ris
Slide 35: We are continuously improving the operational effectiveness of our financial crime prevention processes
We are continuously improving the operational effectiveness of our financial crime prevention processes One common global approach Collaboration with third parties • We continue to prioritise being safe, secure and operationally • Collaboration with peers, supervisors and law enforcement is key effe
Slide 36: do your thing
do your thing
Slide 37: Important legal information
Important legal information ING Group’s annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principles ar