Ing Groep N.v. · EURONEXT:INGA
Ing Groep — Q3 2026 Earnings Presentation
34 slides from Ing Groep's earnings presentation, Oct 29, 2026
Slide 1: 3Q2026 Consistent execution of our strategy supports structurally increasing profitability
3Q2026 Consistent execution of our strategy supports structurally increasing profitability 29 October 2026
Slide 2: Strong customer activity drives profitability
Strong customer activity drives profitability Commercial growth Positive operating jaws Four-quarter rolling, YoY Mobile primary +259,000 39% of our 41 mln customers customers +1,115,000 YoY are mobile primary1) +6.6% +4.4pp +2.2% Lending €11.0 bln 5.8% annualised net core lending growth €61.6 bln Y
Slide 3: Strategic drivers support our structurally increasing profitability
Strategic drivers support our structurally increasing profitability Structurally increasing return on tangible equity Significant further potential Four-quarter rolling • Continued investments in new capabilities Fee growth • Increased customer adoption of our products • Greater diversification of o
Slide 4: Retail customers increasingly buy more products, leading to higher fees
Retail customers increasingly buy more products, leading to higher fees Growing our base of private individuals Increasing the cross-selling Increasing volumes and fees per customer Total number of customers (in mln) Mobile primary customers (in mln) Average per private individual customer, in €k +0
Slide 5: Profitable growth supported by increasing scalability
Profitable growth supported by increasing scalability Unlocking capacity Increasing scalability through efficiencies Supporting more customer activity without additional resources • Internal FTE decreased by >900 YoY (-1.5%) while absorbing Cumulative increase since 4Q2023 (in %) commercial growth a
Slide 6: Capital generation amplified by disciplined RWA management
Capital generation amplified by disciplined RWA management Increasing profitability Disciplined RWA management Net result and earnings per share RWA (in € bln) (four-quarter rolling) 2.35 2.30 10.4 1.9 2.18 2.12 336.2 337.7 6,701 6,764 2.00 -10.8 6,327 6,429 6,071 3Q25 4Q25 1Q26 2Q26 3Q26 3Q25 Volum
Slide 7: Capital generation allows for attractive shareholder return
Capital generation allows for attractive shareholder return 100% of net profit …while generating further reserved for distribution… excess capital within the CET1 ratio 1.1% 13.0% 0.4% 0.1% 13.3% -0.6% -0.6% -0.1% 1Q2026 Net Regular Additional Volume Other RWA Other 3Q2026 CET1 ratio result dividend
Slide 8: Outlook for 2026 and 2027
Outlook for 2026 and 2027 8
Slide 9: Outlook for 2026 and 2027
Outlook for 2026 and 2027 Outlook 2026 Outlook 2027 Mobile primary customers +1 mln per annum +1 mln per annum Fee income ~€5.0 bln €5.3-€5.5 bln Total income >€24.5 bln >€26 bln Operating expenses €12.6-€12.8 bln1) ~€13 bln1) CET1 ratio ~13% ~13% Return on tangible equity >15% >16% 1) The €115 mln
Slide 10: Taking the next strategic step in Wholesale Banking to create greater value
Taking the next strategic step in Wholesale Banking to create greater value Built for clients, designed for value Serving >4,000 of the world’s largest Taking the next strategic step corporates and financial institutions • Creating a more streamlined structure which supports closer relationships wit
Slide 11: ING Capital Markets Day
Save the date ING Capital Markets Day 14 June 2027, London
Slide 12: 3Q2026 results
3Q2026 results 12
Slide 13: Total income supported by strong commercial NII and fees
Total income supported by strong commercial NII and fees Commercial NII (in € mln) Fee income (in € mln) All other income (in € mln) Total income (in € mln) +13.4% +9.3% -32.0% +5.6% 4,335 6,284 6,227 4,060 4,174 5,898 5,797 5,823 3,823 3,928 1,278 1,273 1,165 1,221 1,236 910 833 649 619 528 3Q25 4Q
Slide 14: Continued growth in customer balances
Continued growth in customer balances Customer lending (in € bln) Strong growth in customer lending • €8.5 bln growth in Retail Banking, as Net core lending growth €11.0 bln demand for mortgages remained 0.5 2.5 solid, alongside growth in both 6.9 1.1 769.7 business and consumer lending 761.6 -3.0 •
Slide 15: Higher commercial NII supported by volume growth and liability margins
Higher commercial NII supported by volume growth and liability margins Breakdown commercial NII (in € mln) Average customer balances (in € bln)1) Development of margins (in bps) +13.4% +7.5% 222 223 226 226 231 4,174 4,335 3,928 4,060 3,823 686 689 710 718 1,795 1,892 2,027 678 1,674 1,704 125 126 1
Slide 16: Continued strong fee income across all categories
Continued strong fee income across all categories Fee income per product category (in € mln) Structural growth • Retail Banking fees grew 10% YoY +9.3% across markets 1,221 1,236 1,278 1,273 • +1.1 mln mobile primary customers 1,165 52 73 65 78 31 80 66 68 74 79 • +5% in number of Business Banking 3
Slide 17: All other income affected by interest rate volatility
All other income affected by interest rate volatility All other income (in € mln) • Financial stakes included the annual dividend of €89 mln from our stake in Bank of Beijing and a €57 mln gain on 910 the partial sale of our participation in 833 54 TMBThanachart Bank 106 56 59 619 22 21 649 • Treasu
Slide 18: Operating expenses remain under control
Operating expenses remain under control Expenses (in € mln) Regulatory costs (in € mln) Incidental items (in € mln) Excluding regulatory costs and incidental items +3.6% 2,872 2,872 2,865 2,961 2,975 361 324 104 73 69 67 78 75 46 30 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 3Q2025 4Q2025 1Q2026 2Q2026 3Q20
Slide 19: Risk costs impacted by a model update
Risk costs impacted by a model update Risk costs per business line (in € mln) Stage 2 ratio Stage 3 ratio Totals including Corporate Line 8.6% 1.7% 8.5% 8.3% 8.3% 8.1% 1.7% 19 20 19 15 21 8.0% 1.6% 1.6% 1.6% 403 8.1% 8.2% 1.6% 1.5% 7.9% 7.9% 1.6% 365 7.8% 326 346 7.7% 1.5% 279 7.4% 1.5% 62 208 7.3%
Slide 20: CET1 ratio increased to 13.3%. Announcing a €1.9 bln distribution
CET1 ratio increased to 13.3%. Announcing a €1.9 bln distribution CET1 capital ratio development (in %) +0.5% +0.1% +0.2% 13.3% 13.1% ~13% -0.5% 11.1% 2Q2026 Net profit Net profit reserved Other capital RWA 3Q2026 Basel IV CET1 outside of CET1 (100%) movements movements ratio target Expected fully-l
Slide 21: Concluding remarks
Concluding remarks 21
Slide 22: Concluding remarks
Concluding remarks • Consistent execution of our strategy drives structurally increasing profitability • Customers increasingly choose ING as their primary bank, leading to higher volume- and fee intensity • Our increasing scalability enables higher customer activity without additional resources • S
Slide 23: Q&A
Q&A 23
Slide 24: Appendix
Appendix 24
Slide 25: 3Q2026 results overview
3Q2026 results overview 3Q2026 results overview (in € mln) Reported P&L Volatile items P&L excluding volatile items Commercial NII 4,335 0 4,335 Fee income 1,273 0 1,272 All other income 619 -52 671 Total income 6,227 -52 6,279 Expenses excl. regulatory costs 3,043 69 2,975 Regulatory costs 75 0 75
Slide 26: Volatile income and expense items
Volatile income and expense items Volatile items (in € mln) 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 WB/FM – valuation adjustments 22 -4 30 -25 -25 Capital gains/losses 5 13 5 15 -1 Hedge ineffectiveness1) 21 12 -81 91 -72 Other items income2) 30 54 -25 8 47 Total volatile items – income 77 75 -71 88 -52
Slide 27: Retail Banking countries contributing to strong returns
Retail Banking countries contributing to strong returns Retail Banking Total Netherlands Belgium1) Germany Spain Italy Australia Poland Romania Türkiye Scale (3Q2026) Customers (mln) 41.4 7.8 2.4 9.6 4.7 1.4 2.9 4.6 1.9 6.0 o.w. primary (mln) 17.6 5.1 1.2 3.5 1.9 0.6 1.1 2.4 1.1 0.7 o.w. mobile prim
Slide 28: Short to medium term liability margin outlook positively impacted by changes in forward curve
Short to medium term liability margin outlook positively impacted by changes in forward curve Replicating income on Retail eurozone 3-month EURIBOR forward curves customer deposits Total liability margin Implied interest rates, end-of-period, in bps Interest income in € bln1) Average liability margi
Slide 29: Granular deposit base
Granular deposit base Total customer deposits per segment (in € bln) • Highly insured, granular and growing Total includes Corporate Line customer deposits represent a strong funding base 736 753 773 780 721 40 39 43 39 • ~70% of total deposits is from 82 80 15 83 83 92 private individuals, of which
Slide 30: €1.9 distribution fully funded from net profits reserved outside of CET1
€1.9 distribution fully funded from net profits reserved outside of CET1 Net profit reserved outside of CET1 (in € bln) • As of 2026, ING is required to reserve any net profits outside of CET1 capital that could potentially be used for future additional distributions, next to the regular 50% payout
Slide 31: Additions to loan loss provisions per Stage
Additions to loan loss provisions per Stage Stage 1 provisioning (in € mln) Stage 2 provisioning (in € mln) Stage 3 provisioning (in € mln) Total includes Corporate Line Including modifications; total includes Corporate Line 107 389 361 57 297 19 121 270 31 143 216 239 15 9 55 78 1 18 44 110 35 17 1
Slide 32: Well-diversified lending credit outstandings by activity
Well-diversified lending credit outstandings1) by activity ING Group Retail Banking Wholesale Banking 6% 6% 13% 24% 35% 18% 4% 21% €904 bln €588 bln €588 bln €313 bln 5% 12% 11% 57% 26% 65% 67% 7% 4% 18% Retail Banking Residential mortgages Mortgages Netherlands Lending Wholesale Banking Consumer le
Slide 33: Wholesale Banking lending credit outstandings
Wholesale Banking lending credit outstandings1) Diversification across geographies Diversification across sectors 1% 9% Netherlands 2% 7% Real Estate, Infra & Construction 18% BeLux Commodities, Food & Agri 10% 12% Germany 32% TMT & Healthcare 2% Spain, Italy, Poland, Romania Transportation & Logist
Slide 34: Important legal information
Important legal information ING Group’s financial statements are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principl