Slide 1: Market Announcement: Annual General Meeting
Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 For personal use only www.computershare.com MARKET ANNOUNCEMENT Date: 14 November 2012 To: Aust
Slide 2: Annual General Meeting of Computershare Limited
Annual General Meeting of For personal use only Computershare Limited 14 November 2012
Slide 3: Chairman Introduction
Annual General Meeting of For personal use only Computershare Limited Chris Morris Chairman Introduction
Slide 4: The year in review
The year in review For personal use only › FY2012 presented lots to challenge us as the business environment continued to worsen › Credible financial performance despite the difficult conditions (top end of guidance range) › Three major acquisitions: › Shareowner Services › Specialized Loan Servicin
Slide 5: Board and Management changes
Board and Management changes For personal use only › Jerry Lieberman resigned › No urgency to appoint other directors but always on the lookout for talent in market where we have material business presence › Peter Barker leaving February 2013 › Mark Davis to become CFO from July 2013 4. Annual Gener
Slide 6: Corporate Responsibility: Change a Life
Corporate Responsibility ‘Change a Life’ For personal use only Project Spend To Date: AU$ Ethiopian Eye Clinic - Ethiopia 95,000 Phongsaly Health and Livehood - Laos 298,958 Highland Children's Education Project - Cambodia 250,000 Chad Farmer Regeneration Project - Chad 572,271 Sunrise Children's Vi
Slide 7: Change a Life – Third Sunrise Children's Village
Corporate Responsibility ‘Change a Life’ – Third Sunrise Children’s Village For personal use only › Official opening ceremony on World Aids Day,1 December 2012, to be conducted by the Prime Minister of Cambodia, Hun Sen, and his wife, Bun Rany. › The centre will be operated by New Hope for Cambodian
Slide 8: Change a Life – Third Sunrise Children's Village
Corporate Responsibility ‘Change a Life’ – Third Sunrise Children’s Village For personal use only › Approximately 40 children and 15 staff are currently living in the Village. › There are four kitchen/dining rooms and twelve houses in the Village. › The Village will eventually be home to over 120 HI
Slide 9: Chief Executive Officer
Annual General Meeting of For personal use only Computershare Limited Stuart Crosby Chief Executive Officer
Slide 10: Revenue and Earnings (USD)
FY12 IN REVIEW Revenue and Earnings (USD) For personal use only › Total operating revenues – up 12.4% at USD 1,818.7 million › Management EBITDA – down 7.0% at USD 459.0 million › Operating cash flows – up 4.7% at USD 334.6 million › Statutory net profit after NCI – down 40.7% at USD 156.5 million ›
Slide 11: Operating margin compressed as predicted
FY12 IN REVIEW Operating margin compressed as predicted For personal use only › Total operating revenues – up 12.4% at USD 1,818.7 million 25.2% › Operating costs – up 20.9% EBITDA Margin* at USD 1,360.1 million 31.5% 31.5% › Management EBITDA margin – 30.3% 30.5% down at 25.2% 26.1% 25.2% 19.8% › T
Slide 12: Balance Sheet
FY12 IN REVIEW Balance Sheet For personal use only › Because of acquisitions over the last year, gearing is higher than it has been for some time. › Overall gearing is still comfortable and our strong cash generation will reduce it. › USD 550M Shareowner Services bridge replaced by 6 to 12 year term
Slide 13: Dividends (AUD) – cents twice yearly maintained
FY12 IN REVIEW Dividends (AUD) – 14 cents twice yearly maintained For personal use only › Interim dividend – 14 cents 60% franked Dividend and Franking % › Final dividend – 14 cents 60% AU cents per share franked 14 14 14 14 14 14 › Franking account balance down to 11 11 11 USD 15.4 million at 30 Ju
Slide 14: Shareowner Services helps flat traditional recurring revenues
FY12 IN REVIEW – the top line Shareowner Services helps flat traditional recurring revenues For personal use only USD Millions › Strong registry, plans and communication services retention (post 700 GFC losses) continues. 600 › Continued excellent service and quality 500 performance (topping 3rd par
Slide 15: Traditional transactional revenues remain under pressure
FY12 IN REVIEW – the top line But traditional transactional revenues remain under pressure For personal use only USD › FY12 continued the recent run of Millions annual falls in transaction revenues 250 in our traditional businesses. › This chart shows the falls in 200 corporate actions and stakehold
Slide 16: Business Services investments continue to close the gap
FY12 IN REVIEW – the top line Business Services investments continue to close the gap For personal use only › For some time, we have sought USD Millions businesses that use similar processes to our traditional businesses. Examples 250 include corporate trust in Canada; fixed income and mutual fund r
Slide 17: Giving the first meaningful revenue increase for some time
FY12 IN REVIEW – the top line Giving the first meaningful revenue increase for some time For personal use only USD Millions 1,200 1,000 800 600 400 200 0 1H07 2H07 1H08 2H08 1H09 2H09 1H10 2H10 1H11 2H11 1H12 2H12 Annuity Businesses - Traditional Transactional Businesses - Traditional Business Servi
Slide 18: Very encouraging growth from new business lines
FY12 IN REVIEW – the top line And with very encouraging growth from new business lines For personal use only USD USD › We hoped that Serviceworks and Millions Millions SLS would not just prove to be 70 140 good businesses, but also offer the potential to grow to 60 120 meaningful size. 50 › Already
Slide 19: Investing in the future but not at the expense of cost discipline
FY12 IN REVIEW – costs Investing in the future but not at the expense of cost discipline For personal use only › Strong cost discipline remains a key part of Employee the Computershare DNA. numbers 16,000 › We have continued to invest in service 719 quality, new products and risk management. 14,000
Slide 20: Strategic priorities
COMPUTERSHARE TODAY Strategic priorities For personal use only › Strategic priorities remain: › Drive operations quality and efficiency through measurement, benchmarking and technology › Improve our front office skills to protect and drive revenue › Continue to seek acquisition and other growth oppo
Slide 21: Traditional business lines - Registry
COMPUTERSHARE INTO THE FUTURE Traditional business lines - Registry For personal use only › Following the Shareowner Services acquisition, our global roll-up of servicing shareholders for public companies is largely complete: › In the markets we are in, we are mostly constrained by competition law ›
Slide 22: Traditional business lines – Plans and Communication Services
COMPUTERSHARE INTO THE FUTURE Traditional business lines – Plans and Communication Services For personal use only Plans › Continues growing well (~20% compound revenue growth over past 5 years) › We have re-entered the US stock options business by keeping the options business acquired with Shareowne
Slide 23: Business Services – pre 2012 assets
COMPUTERSHARE IN THE FUTURE Business Services – pre 2012 assets For personal use only › Some growth opportunities, but mostly these are mature businesses: › Corporate trust is a very reliable business – 5 straight years of revenue growth. But except for some small offerings (eg, escrows), it has bee
Slide 24: Business Services – utility back office and loan servicing
COMPUTERSHARE IN THE FUTURE Business Services – utility back office and loan servicing For personal use only › Our experience with business services assets leaves us with a high level of confidence that we can identify businesses that fit well with us and to which we can add value. But we do not wan
Slide 25: Outlook
LOOKING FORWARD Outlook For personal use only › In August, we said that we did not expect material improvement to the then difficult operating environment for our market related businesses. I think it is pretty clear that the environment has in fact continued to deteriorate. › We also said that we e