Talkspace, Inc. · NASDAQ:TALK
Talkspace — Q4 2021 Earnings Presentation
10 slides from Talkspace's earnings presentation, Feb 22, 2022
Slide 1: Fourth Quarter 2021 Earnings Presentation
Fourth Quarter 2021 Earnings Presentation February 22, 2022
Slide 2: Disclaimer
Disclaimer This presentation contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking, inclu
Slide 3: 2021 Full Year Performance Highlights
2021 Full Year Performance Highlights Revenue 1 # B2B Sessions 2 1 B2C Active Members 3 USD, millions Sessions, thousands Members, thousands (1) B2B Revenue includes reserve allowance for credit losses on receivables. 3 (2) Includes EAP and MBH sessions. (3) Reflects active members at the end of the
Slide 4: 4Q 2021 Performance Highlights
4Q 2021 Performance Highlights Revenue 1 # B2B Sessions 2 B2C Active Members 3 USD, millions Sessions, thousands Members, thousands (1) B2B Revenue includes reserve allowance for credit losses on receivables. 4 (2) Includes EAP and MBH sessions. (3) Reflects active members at the end of the period.
Slide 5: Executing On Our Strategic Priorities
Executing On Our Strategic Priorities Strategic Priorities Progress since 3Q ‘21 Call Unify B2B2C conversion and service delivery ● Adjusting funnel to optimize B2B2C conversion ● Launched Superbills Grow and enhance clinical network ● Increasing multi-state therapists licensing ● Intensified recruit
Slide 6: Q4: Key Performance Metrics
2021 Q4: Key Performance Metrics Revenue 1 Gross Profit and % Margin 1 USD, millions USD, millions 54.7% 53.8% (1) B2B Revenue and Gross Profit include change in revenue reserves related to prior periods of ($2.4)M and +$0.8M in 3Q and 4Q, respectively. 6
Slide 7: Q4: Key Performance Metrics (cont'd)
2021 Q4: Key Performance Metrics (cont’d) Operating Expenses Cash Balance USD, millions USD, millions 1 1 1 2 $200 (1) Includes stock-based compensation of $3.9M in Q3’21 and $6.8M in Q4’21, and non-recurring expenses of $3.7M in Q4’21. 7 (2) Excludes $1.5M non-recurring cash expenses incurred in 4Q
Slide 8: Key Operating Metrics: B2B
2021 Key Operating Metrics: B2B 1 2 Revenue by Customer Type B2B Eligible Lives # DTE Accounts USD, millions Lives, millions Enterprise customers (1) Includes change in reserves related to prior periods of ($2.4)M and +$0.8M in 3Q and 4Q, respectively. 8 (2) Consistent with the number of eligible li
Slide 9: Key Operating Metrics: B2C
2021 Key Operating Metrics: B2C 1 Revenue Active Members 1 Advertising Spend USD, millions Users, thousands % Change QoQ (12%) (15%) (15%) (1) Based on the number of active members at the end of the period. 9
Slide 10: Closing Remarks
Full-stack behavioral health platform to serve sizable, underpenetrated & growing TAM Integrated machine learning model to drive member engagement & improve clinical efficacy Growing B2B business with multiple drivers to increase market penetration & Closing enhance profitability Remarks Solid brand to