Capgemini Se · EURONEXT:CAP
Capgemini — Investor Presentation (January 2024)
17 slides from Capgemini's investor presentation, January 2024
Slide 1: Payments Top Trends 2024
RESEARCH INSTITUTE PAYMENTS TOP TRENDS 2024 January 2024 ELIAS GHANEM VIVEK SINGH Global Head of Head of Banking & Capital Markets Capgemini Research Institute Capgemini Research Institute Capgemini Financial Services for Financial Services
Slide 2: Capgemini Research Institute for Financial Services delivers a broad range of reports and trend books
CAPGEMINI RESEARCH INSTITUTE FOR FINANCIAL SERVICES DELIVERS A BROAD RANGE OF SECTOR-SPECIFIC WORLD REPORTS AND TREND BOOKS World Reports Trends Books Voice of FS Executives + 1,500 Voice of Consumer + 20,000 Capgemini Top 10 Trends in 2024 | Payments Public © Capgemini 2024. All rights reserved | 2
Slide 3: Top 10 Trends in Banking by Sub-Domains
Top Trends in Banking for 2024 by Capgemini TOP 10 TRENDS IN BANKING BY SUB-DOMAINS Customer First Enterprise Management Intelligent Industry WEALTH MANAGEMENT RETAIL BANKING PAYMENTS Increasingly influential affluent segment can boost the Banks compete for customer deposits as they navigate Real-ti
Slide 4: Payments Top Trends 2024 – Priority Matrix
Top Trends in Payments for 2024 by Capgemini PAYMENTS TOP TRENDS 2024 – PRIORITY MATRIX Customer First Enterprise Management Intelligent Industry 1 Real-time treasury empowers corporate clients’ decision-making and cash management capabilities SIGNIFICANT 2 Card alternatives – pay by bank and BNPL –
Slide 5: From 2023 to 2024, what has changed and what has not?
Top Trends in Payments for 2024 by Capgemini FROM 2023 TO 2024, WHAT HAS CHANGED AND WHAT HAS NOT? TRENDS 2024 TRENDS 2023 1 Real-time treasury empowers corporate clients’ decision-making and cash management capabilities 1 B2B Buy-Now-Pay-Later (BNPL) picks up momentum amid post-pandemic macroeconom
Slide 6: Tokenization opens new frontiers for value creation
Top Trends in Payments for 2024 by Capgemini TOKENIZATION OPENS NEW FRONTIERS FOR VALUE CREATION Customer First Enterprise Management Intelligent Industry Payment firms are considering tokenization and blockchain-based decentralized finance systems to enhance transaction security, while also explori
Slide 7: Real-time treasury empowers corporate clients' decision-making and cash management capabilities
Top Trends in Payments for 2024 by Capgemini REAL-TIME TREASURY EMPOWERS CORPORATE CLIENTS’ DECISION-MAKING AND CASH MANAGEMENT CAPABILITIES Customer First Enterprise Management Intelligent Industry Banks and payment firms are reinventing treasury using advanced technologies, disrupting the industry
Slide 8: Regulatory initiatives spark payment innovation and robust security
Top Trends in Payments for 2024 by Capgemini REGULATORY INITIATIVES SPARK PAYMENT INNOVATION AND ROBUST SECURITY Customer First Enterprise Management Intelligent Industry Ongoing regulatory efforts are fostering collaboration and innovation among payment firms and service providers 10 3 1 9 2021 202
Slide 9: Digitalization will streamline accounts payables/receivables processes
Top Trends in Payments for 2024 by Capgemini DIGITALIZATION WILL STREAMLINE ACCOUNTS PAYABLES/RECEIVABLES PROCESSES Customer First Enterprise Management Intelligent Industry Wide-ranging digital transformation benefits are encouraging payment providers and their corporate clients to automate account
Slide 10: Cloud-native composable platforms enable back-end reimagination
Top Trends in Payments for 2024 by Capgemini CLOUD-NATIVE COMPOSABLE PLATFORMS ENABLE BACK-END REIMAGINATION Customer First Enterprise Management Intelligent Industry Banks and other financial institutions are realizing that composable payment hub architecture is cost-efficient and enables the agili
Slide 11: AI upside for payment services includes productivity and client satisfaction
Top Trends in Payments for 2024 by Capgemini AI UPSIDE FOR PAYMENT SERVICES INCLUDES PRODUCTIVITY AND CLIENT SATISFACTION Customer First Enterprise Management Intelligent Industry AI can help payment service providers boost customer personalization and grow revenue while reducing fraud and safety ri
Slide 12: Local and regional payments initiatives may challenge dominance of card schemes
Top Trends in Payments for 2024 by Capgemini LOCAL AND REGIONAL PAYMENTS INITIATIVES MAY CHALLENGE THE DOMINANCE OF CARD SCHEMES AND INTERCONNECTED PAYMENTS NETWORKS Customer First Enterprise Management Intelligent Industry Regional payments initiatives in silos can hinder the development of a compa
Slide 13: Card alternatives – pay by bank and BNPL – are on the rise
Top Trends in Payments for 2024 by Capgemini CARD ALTERNATIVES – PAY BY BANK AND BNPL – ARE ON THE RISE Customer First Enterprise Management Intelligent Industry Traditional card payment leaders face challenges from emerging players using advanced technologies, disrupting their longstanding dominanc
Slide 14: Instant payments offer a potential efficiency boost
Top Trends in Payments for 2024 by Capgemini INSTANT PAYMENTS OFFER A POTENTIAL EFFICIENCY BOOST Customer First Enterprise Management Intelligent Industry Real-time payment networks operate 24/7 and provide numerous advantages, spanning from flexibility to enhanced security 10 3 1 9 New payment adop
Slide 15: Central banks embrace CBDC to maximize financial inclusion
Top Trends in Payments for 2024 by Capgemini CENTRAL BANKS EMBRACE CBDC TO MAXIMIZE FINANCIAL INCLUSION Customer First Enterprise Management Intelligent Industry Central banks globally are investing in a range of CBDC use cases and pilots 10 3 1 9 Increase safety and efficiency Deter crime 2 5 4 6 8
Slide 16: Reach out to the Capgemini Research Institute for Financial Services
REACH OUT TO THE CAPGEMINI RESEARCH INSTITUTE FOR FINANCIAL SERVICES CONTACT US Capgemini Research Institute for Financial Services Trusted partner of in-depth industry insights and trendspotting The Capgemini Research Institute for Financial Services is the in-house think tank that helps banks, pay
Slide 17: Capgemini Research Institute – Financial Services World Report Series
Capgemini Research Institute – Financial Services World Report Series Flagship publications offering in-depth analysis, trendspotting, and industry insight The Capgemini Research Institute for Financial Services is an in-house think tank focused on digital, innovation, and technology issues impactin