8x8 Inc · NASDAQ:EGHT
8x8 — Q3 2026 Earnings Presentation
39 slides from 8x8's earnings presentation, Feb 3, 2026
Slide 1: 8x8 Third Quarter Fiscal 2026
8x8 Third Quarter Fiscal 2026 Ended December 31, 2025 February 3, 2026 Copyright 2025 8x8, Inc. or its affiliates. All rights reserved.
Slide 2: Forward-Looking Statements
Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934, as amended. Any statements that are not statements of historical fact may be deemed to b
Slide 3: Samuel Wilson, CEO and Kevin Kraus, CFO
| Q3 2026 Earnings Presentation 3 Samuel Wilson Kevin Kraus 8x8 Chief Executive Officer 8x8 Chief Financial Officer Copyright 2025 8x8, Inc. or its affiliates. All rights reserved.
Slide 4: We connect people and organizations through seamless communication
| Q3 2026 Earnings Presentation 4 We connect people and organizations through seamless communication, empowering them to unlock the potential of every interaction. Copyright 2025 8x8, Inc. or its affiliates. All rights reserved.
Slide 5: A Market Leader in Business Communications
5 A Market Leader in Business Communications Ranked #1 over competitors for Global Reach ® Best of Breed 2 Contact Center integrated with UCaaS1 5 4 3 3M+ 54K+ 50+ Paid Business Global Countries 2 Users4 Across Customers with PSTN 1 >190 Countries Replacement 0 Dialpad Vonage RingCentral Cisco Zoom
Slide 6: 8x8 Product Portfolio
6 8x8 Product Portfolio Local numbers in 100+ countries including toll-free Technology Partner Ecosystem Professional Service and Support Copyright 2025 8x8, Inc. or its affiliates. All rights reserved.
Slide 7: Future-ready CX and EX
| Q3 2026 Earnings Presentation 7 Future-ready CX and EX Cutting-edge Insights for smarter Global reach and Optimize IT and platform for better decisions reliability support footprint outcomes Identity CX gaps and eliminate Financially backed, platform- Eliminate multiple vendor Meet your customers
Slide 8: 8x8's Strategic Approach to AI
| Q3 2026 Earnings Presentation 8 8x8's Strategic Approach to AI Enterprise-grade AI built to scale and drive real business outcomes. Practical AI that Full-platform AI Curated AI AI-driven insights AI consulting for meets customers Processing ecosystem with for optimization real-world success where
Slide 9: 8x8 AI Momentum
| Q3 2026 Earnings Presentation 9 8x8 AI Momentum 70% >100% >200% YoY Increase in Intelligent YoY increase Intelligent YoY increase in Customer Assistant (ICA) Customer Assistant (ICA) Voice AI interactions and AI auto attendants and AI auto attendant customer adoption interactions >250% >3X YoY Gro
Slide 10: Select Q3 2026 Customer Wins
10 Select Q3 2026 Customer Wins Leading U.S. Based Veterinary U.S. Based Tax Advisory Firm Large UK Healthcare Provider Care Provider Why 8x8: Why 8x8: Why 8x8: • MS Teams and Salesforce • Proactive engagement and • Strength and consistency of partner integrations collaboration relationship and coll
Slide 11: Select Q3 2026 Customer Wins
11 Select Q3 2026 Customer Wins U.S. Early Education & Regional Water Utility Industry-Leading, International Childcare Provider in S.E. U.S. Professional Services Company Why 8x8: Why 8x8: Why 8x8: • Low execution risk/minimal disruption • Consolidate multiple vendors onto a • Single integrated pla
Slide 12: Q3 2026 Financial Highlights
| Q3 2026 Earnings Presentation 12 Q3 2026 Financial Highlights Top-Line Profitability & Cash RECORD Service Total Revenue GAAP Operating Non-GAAP Operating Revenue $180M $185M Margin Margin1 +3.6% YoY, +0.3% QoQ +3.4% YoY, +0.5% QoQ 5.2% 11.7% Cash flow generated 14% ~6% 20th from operations YoY gr
Slide 13: Q3 2026 Results vs. Guidance
| Q3 2026 Earnings Presentation 13 Q3 2026 Results vs. Guidance Metric Q3 2026 Results Guidance Ranges (US$ millions) (Qtr ended 12/31/25) (As of 11/4/25) Service Revenue1 $179.7M $172M – $177M % Growth Y/Y 3.6% (1)% - 2% Total Revenue2 $185.1M $177M – $182M % Growth Y/Y 3.4% (1)% – 2% Non-GAAP Oper
Slide 14: Income Statement: Q3 2026 Financial Metrics
| Q3 2026 Earnings Presentation 14 Q3 2026 Financial Metrics Metric Q3 2026 % of Total Revenue % Change YoY (US$ millions) Revenue Service Revenue1 $179.7 97% 4% Other Revenue2 $5.4 3% (1)% Income Statement Total Revenue $185.1 100% 3% GAAP Metrics Gross Profit $118.2 64% (2)% Operating Income $9.7
Slide 15: Q3 2026 Financial Metrics (Cont'd)
| Q3 2026 Earnings Presentation 15 Q3 2026 Financial Metrics (Cont’d) Metric Q3 2026 Change QoQ Change YoY (US$ millions) Liquidity and Cash Flow Cash & Investments1 $88.2 $11.5 $(16.4) Income Statement Operating Cash Flow $20.7 $11.9 $(6.5) CapEx + Cap SW $(4.2) $0.1 $(1.1) TTM Operating Cash Flow
Slide 16: Revenue
| Q3 2026 Earnings Presentation 16 Revenue Total Revenue (US$ millions) Service Revenue (US$ millions) $184 $185 $179 $180 $179 $173 0.5% QoQ 0.3% QoQ 3.4% YoY 3.6% YoY Q3 2025 Q2 2026 Q3 2026 Q3 2025 Q2 2026 Q3 2026 Copyright 2025 8x8, Inc. or its affiliates. All rights reserved.
Slide 17: Non-GAAP Gross Margins
| Q3 2026 Earnings Presentation 17 Non-GAAP Gross Margins1 Non-GAAP Total and Service Gross Margins as a % of Revenue impacted by mix shift to a higher mix of usage revenue 72.6% 69.5% 68.4% 67.4% 65.7% 64.8% Q3 2025 Q2 2026 Q3 2026 Service Gross Margin Total Gross Margin 1. See Appendix for reconci
Slide 18: Non-GAAP Operating Expenses and Total Costs
| Q3 2026 Earnings Presentation 18 Non-GAAP Operating Expenses and Total Costs1,2,3 Operating expenses and total costs continue to decline as a % of revenue 89.3% 90.6% 88.3% (As a % of Revenue) 58.8% 56.3% 53.1% Q3 2025 Q2 2026 Q3 2026 Operating Expenses Total Costs 1. See Appendix for reconciliati
Slide 19: Non-GAAP Operating Expense Profile
| Q3 2026 Earnings Presentation 19 Non-GAAP Operating Expense Profile1,2 58.8% 56.3% 10.3% 53.1% 9.9% 9.2% 33.8% 31.9% 30.1% G&A S&M R&D 14.8% 14.5% 13.8% Q3 2025 Q2 2026 Q3 2026 1. See Appendix for reconciliation of Non-GAAP metrics to nearest GAAP metric. 2. Non-GAAP Operating Expenses includes no
Slide 20: Non-GAAP Operating Income and Margin
| Q3 2026 Earnings Presentation 20 Non-GAAP Operating Income and Margin1 Non-GAAP Operating Income Non-GAAP Operating Margin % (US$ millions) (% of revenue) 11.7% $22 10.7% $19 9.4% $17 Q3 2025 Q2 2026 Q3 2026 Q3 2025 Q2 2026 Q3 2026 1. See Appendix for reconciliation of Non-GAAP metrics to nearest
Slide 21: Non-GAAP Interest Expense and Cash Interest Expense
| Q3 2026 Earnings Presentation 21 Non-GAAP Interest Expense1 and Cash Interest Expense Non-GAAP Interest Expense Quarter-Over-Quarter Cash Interest Expense Quarter-Over-Quarter $6,000 $8,000 $6,780 $4,832 $6,471 $4,558 $4,480 $4,226 $6,000 $4,000 $2,742 $2,433 $2,813 $2,539 $2,461 $2,207 $4,000 $2,
Slide 22: Cash & Investments Quarterly Trend
| Q3 2026 Earnings Presentation 22 Cash & Investments Quarterly Trend $33M debt payoff $15M debt payoff $15M debt payoff + $1.8M stock buyback $5M debt payoff $125 $10M debt payoff $105 $100 $89 $88 $82 $77 $75 (millions) $50 $25 $— Q3'25 Q4'25 Q1'26 Q2'26 Q3'26 Cash Restricted cash Copyright 2025 8
Slide 23: History of Reducing Debt Outstanding
| Q3 2026 Earnings Presentation 23 History of Reducing Debt Outstanding Principal repayments of $30M YTD; Cumulative repayments of ~$224M since August 2022 $600.0 Ending Principal Amount Outstanding by Quarter $548.1 $542.1 $520.3 $515.2 $500.0 $500.0 $250.0 $250.0 $490.2 $490.2 $490.2 $250.0 $250.0
Slide 24: Q4 2026 Guidance Ranges
| Q3 2026 Earnings Presentation 24 Q4 2026 Guidance Ranges1 As of 2/3/26 ($ in millions) Q3 2026 Service Revenue $173.5 million – $178.5 million % Growth Y/Y 1% – 4% Total Revenue $178.5 million – $183.5 million % Growth Y/Y 1% – 4% Non-GAAP Gross Margin1 64% – 65% Non-GAAP Operating Margin1 8.5% –
Slide 25: Updated FY 2026 Guidance
| Q3 2026 Earnings Presentation 25 Updated FY 2026 Guidance1 Updated As of As of As of Metric 2/3/26 11/4/2025 8/5/2025 5/19/2025 ($ in millions) Service Revenue $709M – $714M $692M – $706M $685M – $700M $682M - 702M % Growth Y/Y 2% – 3% (0%) – 2% (1%) – 1% (1%) - 1% Total Revenue $729M – $734M $712
Slide 26: Thank You
Thank You 8x8.com NEW! @8x8 facebook.com/8x8Inc linkedin.com/company/8x8 youtube.com/8x8Inc Executive Insights instagram.com/8x8inc Copyright 2025 8x8, Inc. or its affiliates. All rights reserved.
Slide 27: Appendix: GAAP to non-GAAP Reconciliations and Historical Financial Results
Appendix GAAP to non-GAAP Reconciliations and Historical Financial Results Copyright 2025 8x8, Inc. or its affiliates. All rights reserved.
Slide 28: Outstanding Debt - Principal Amount
| Q3 2026 Earnings Presentation 28 Outstanding Debt - Principal Amount Components of convertible senior notes and term loans were as follows as of December 31, 2025 and March 31, 2025, respectively (in thousands): December 31, 2025 March 31, 2025 2024 Term 2024 Term 2028 Notes Total 2028 Notes Total
Slide 29: Interest Expense - Senior Convertible Notes and Term Loan
| Q3 2026 Earnings Presentation 29 Interest Expense - Senior Convertible Notes and Term Loan Components of interest expense for the three months ended December 31, 2025 and 2024, respectively (in thousands)1: Three Months Ended December 31, 2025 Three Months Ended December 31, 2024 2024 Term Loan 20
Slide 30: Non-GAAP Measures and Guidance
| Q3 2026 Earnings Presentation Non-GAAP Measures and Guidance Non-GAAP Measures This presentation contains certain financial information that has not been prepared in accordance with Generally Accepted Accounting Principles (GAAP). Management uses these non-GAAP financial measures internally in ana
Slide 31: GAAP Consolidated Statement of Operations Page 1
GAAP CONSOLIDATED STATEMENT OF OPERATIONS Unaudited, in thousands except per share amounts FY2024 FY2025 FY2026 FY2024 FY2025 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 YTD Q4 YTD 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 Service revenue 175,
Slide 32: GAAP Consolidated Statement of Operations Page 2
GAAP CONSOLIDATED STATEMENT OF OPERATIONS Unaudited, in thousands except per share amounts (continued) FY2024 FY2025 FY2026 FY2024 FY2025 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 YTD Q4 YTD 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 Suppleme
Slide 33: Non-GAAP Consolidated Statement of Operations
NON-GAAP CONSOLIDATED STATEMENT OF OPERATIONS Unaudited, in thousands except for per share amounts FY2024 FY2025 FY2026 Fiscal Years Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2024 2025 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 Service revenue $
Slide 34: GAAP Consolidated Balance Sheet
GAAP CONSOLIDATED BALANCE SHEET Unaudited, in thousands except per share amounts FY2024 FY2025 FY2026 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 ASSETS Current assets: Cash and cash equivalents $ 122,229 $ 144,030 $ 168
Slide 35: Consolidated Statements of Cash Flows
CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands) FY2024 FY2025 FY2026 Fiscal Years Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY24 FY25 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 Cash flows from operating activities: Net income (loss) $ (15,3
Slide 36: Consolidated Statements of Cash Flows (continued)
CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands, continued) FY2024 FY2025 FY2026 Fiscal Years Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY24 FY25 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 Supplemental and non-cash disclosures: Interest paid
Slide 37: GAAP to Non-GAAP Reconciliation
GAAP to NON-GAAP Reconciliation FY2024 FY2025 FY2026 Fiscal Years Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY24 FY25 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 Reconciliation of GAAP to Non-GAAP Financial Measures: Cost of Revenue: GAAP cost of
Slide 38: GAAP to Non-GAAP Reconciliation (continued)
GAAP to NON-GAAP Reconciliation (continued) FY2024 FY2025 FY2026 Fiscal Years Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY24 FY25 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 GAAP general and administrative $ 26,226 $ 27,586 $ 23,419 $ 34,978 $ 23
Slide 39: GAAP to Non-GAAP Reconciliation (continued)
GAAP to NON-GAAP Reconciliation (continued) FY2024 FY2025 FY2026 Fiscal Years Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 FY24 FY25 6/30/23 9/30/23 12/31/23 3/31/24 6/30/24 9/30/24 12/31/24 3/31/25 6/30/25 9/30/25 12/31/25 3/31/24 3/31/25 Net Income (Loss): GAAP net income (loss) $ (15,327) $ (7,452) $ (21,222