Slide 1: Flight Centre Limited Half Year End Results December 2003
| MN 4) | in FLIGHT ee Jorn ; oe a CENTRE. SESS SSS oan “Flight Centre Limited ==> Half YearEnd Results > December 2003.
Slide 2: 6 Months to December 2003
a FLIGHT CENTRE i i 6 Months to December 2003 - eeeeeeee es $m Growth % —— ‘Operating Revenue 364. 29%. : oo Total Transaction Value 2,711- 27%. Operating Profit = 51.5 15% SE (before tax) ; : : : we Operating Profit. Soe B34 LL 10% ~ (after tax) SAAN eer Sos ~ Basic EPS - 36.5 cents 3.4% ~ ~ Divide
Slide 3: Shop and Business Numbers by Country
a FLIGHT CENTRE Country ~ Shop and 6 Month 6 Month. Business # Growth #- Growth %:- Australia 855d 18% New Zealand 180 ee BP 26% South Africa. 129 AB 16% SUK “103 8 8% ~ Britannic (UK) DOES AAR OS 0% USA 28 renee) 28% Canada ee ABBR BB 29% Global & Other - TEE (1) (13%) “Total 2 494 231 18% 12 month
Slide 4: Half year highlights
aT FLIGHT CENTRE @ Revenue growth of 29% and TTV growth of 27% @ 15% NPBT growth with mi ixed: results ° Basic EPS of 36.5 cents (35. 3 cents last year) up 3, 4% ae nid 18% growth in shop. and. business numbers -@ Staff numbers grown to over 6,300 - <e i @ Expansion into charter flights ‘i es Contin
Slide 5: Total Transaction Value by Country
ry FLIGHT 4. CENTRE 6 Months to December 2003 SSD mae oe Country TIV = Tv : : A$m Growth % o Australia 2 “17400 19% - New Zealand 260% South Africa S38 40% UK 196 9% “0 Britannic (UK) ATR 100% USA : ; : 24 BY Canada a 5% oe Other (ind). cons & elims) 8 24 oo (1671%) “Total 2711 27%
Slide 6: Australia performance by brand
aT FLIGHT CENTRE See @ Flight Centre Brand the star performer in the first 6 months” ® Victoria resumes strong growth pattern te we SA and WA more focused with specific leadership & Our biggest areas, QLD and NSW, continue strong growth “@ Re- -branding of Escape Travel and profit improvement ie a C
Slide 7: International performance
(@ See aT FLIGHT @ UK good growth on last year but slightly behind expectations - @ Britannic maintained high-end client: base and instrumental to global profit result = <a & NZ impacted by Tasman fare wars SEES SEES * South Africa continues steady growth - > Canadian loss. results disappointing, le
Slide 8: Increased operating costs
-@ Increased operating costs: SSS FLIGHT CENTRE aT @ Capital expenditure of $35m spent on new shops, productivity. related projects and new head office building — CESS e Commissions growth flat and under Pressure ; = oe @ Salary. and wages — minimum wage guarantee, increased staff #s, ~ ~North Ameri
Slide 9: Opportunities and challenges
neta a FLIGHT . CENTRE LiMiTED a we Consultant productivity expected to improve through improved technology oe ASSES ° Broadening our product offering a go we Acts of terrorism = eee = S © Global Distribution System — more bookings through: other channels sie. ww Conti nual fluctuation of airline bu
Slide 10: Flight Centre brands
o.0°0 0 000 Flight Centre Escape Travel Student Flights Travel Associates Overseas Working Holidays Shopper Travel : ~Cruiseabout Other Grands O:.0°-0.-0 50:0 Ticket Centre. Infinity Holidays VER Flights . quickbeds.com . Fanatics George Seymour College (NZ) 070° 6 0°00 °0 70-0 orporate Srancs Corpo
Slide 11: Outlook and focus
aT FLIGHT CENTRE ® Continued improvement and expansion in US > : aes rly + Impact of Canadian restructure and new leadership e = : SUSE @ Consultant productivity expected to improve through improved technology ees Focus on land sales: o A | s shop growth of ~ 25% in the full year = “@ Focus on up-st
Slide 12: Shop and business numbers with forward-looking statements
neta ENTREE Country ooo. June Dec © June ~~ Full Year: % 2004F 2003 2003 Increase Australia 900 855 726 ATG 24% New Zealand 185 180.—i«a148 29% South Africa BL 26-23%: UK 107 103-95 1D 13% Britannic (UK) - ee ee Pe eye 5% USA 25 238 1B 30% Canada ~<4160 155120 0 33% Global & Other 7 PELE (1) 13% Tot
Slide 13: Historical results summary
a FLIGHT CENTRE EMMETT RES Year Net TIV % Shop. % Profit % EPS % profit. $m Growth #- Growth (AT)-.Growth . (cents) » Growth margin $,000° Dec 95 1.98% 4349828263 7.00 Dec 96. 1.84% = 566°>>. 30%. 284.0 22% 7,067. 34% 9:0 29% Dec 97° 1.67% 691 22%. 338. 19% 7,450 BY GB BM Dec 98 2.04%. 812. 18% 410.
Slide 14: Questions?
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Slide 16: 2nd Quarter October - December 03
a FLIGHT CENTRE ‘y GEMITED 2"4 Quarter October - December 2003 Growth %* > Operating Revenue 184 29% ~~ Total Transaction Value 1,356 29% Operating Profit ~ 24.8 10%» (before tax) one - Operating Profit... “16.4. 5% (after tax) ; nee eos Basic EPS >> “17.6 cents (0.6%) Interim Dividend 20.5 cents 11