Slide 1: Market Announcement
Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia MARKET ANNOUNCEMENT Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 www.computershare.com For personal use only Date: 9 November 2011 To: Austr
Slide 2: Annual General Meeting of Computershare Limited
For personal use only Annual General Meeting of Computershare Limited 9 November 2011
Slide 3: Chairman: Introduction
Annual General Meeting For personal use only Chris Morris Chairman Introduction 9 November 2011
Slide 4: Board Changes
Board Changes For personal use only › Appointment (return) of Markus Kerber › Simon Jones appointed as Lead Independent Director 3. Annual General Meeting of Computershare Limited
Slide 5: Recent Acquisitions
Recent Acquisitions For personal use only We’ve announced 4 acquisitions this calendar year: › The Bank of New York Mellon Corporation’s shareowner services business in the USA (Investor Services & Employee Plans) › Servizio Titoli SpA in Italy (Investor Services) › The Serviceworks Group in Austral
Slide 6: Sustainability
Sustainability For personal use only We remain committed to addressing environmental challenges and minimising our operational impact. › In the past 12 months we have had a number of achievements, including: › Worldwide deployment of an Environmental Management System (Impact EMS) › Continued the Gr
Slide 7: Corporate Responsibility: Change a Life
CORPORATE RESPONSIBILITY ‘Change a Life’ For personal use only PROJECT SPEND TO DATE: Ethiopian Eye Clinic - Ethiopia 95,000 Phongsaly Health and Livehood - Laos 298,958 Highland Children's Education Project - Cambodia 250,000 Chad Farmer Regeneration Project - Chad 572,271 Sunrise Children's Villag
Slide 8: Sunrise Children's Village Update
CORPORATE RESPONSIBILITY ‘Change a Life’ For personal use only Sunrise Children’s Village Update › Construction of Sunrise 3 is well underway › Sunrise 3 to house up to 120 AIDS infected children 7. Annual General Meeting of Computershare Limited
Slide 9: Chief Executive Officer
Annual General Meeting For personal use only Stuart Crosby Chief Executive Officer 9 November 2011
Slide 10: Revenue and Earnings (USD)
2011 IN REVIEW Revenue and Earnings (USD) For personal use only › Total operating revenues – flat at $1,618.6 million › Management EBITDA – down 3.4% at $493.6 million › Operating cash flows – down 22.9% at $309.3 million › Management net profit after NCI – down 3.7% at $321.2 million › Management E
Slide 11: Operating Margin
2011 IN REVIEW Operating Margin For personal use only › Total operating revenues – flat at $1,618.6 million 31% › Operating costs – up 1.3% at $1,125.4 EBITDA Margin* million › Management EBITDA margin – maintained 30.3% 31.5% 31.5% 30.5% over 30% 26.1% 19.8% 06 07 08 09 10 11 * Management adjusted
Slide 12: Dividends (AUD)
2011 IN REVIEW Dividends (AUD) For personal use only › Interim dividend – 14 cents 60% franked › Final dividend – 14 cents 60% franked Dividend and Franking % AU cents per share 14 14 14 14 11 11 11 10 60% 60% 60% 50% 50% 40% 30% 20% H1 08 H2 08 H1 09 H2 09 H1 10 H2 10 H1 11 H2 11 11. Annual General
Slide 13: Recurring revenues in traditional businesses hold up well
2011 IN REVIEW – the top line Recurring revenues in traditional businesses hold up well For personal use only › Strong client retention (post GFC losses) continues. › Excellent service and quality performance (topping 3rd party rankings in the US, UK, Canada and Australia) have protected us. USD Mil
Slide 14: Traditional transactional revenues under continued pressure
2011 IN REVIEW – the top line Traditional transactional revenues under continued pressure For personal use only › For transactional activity, 2011 was a tough year. › Chart below shows the falls in corporate actions and stakeholder relationship management revenues. › While recurring revenues provide
Slide 15: Business Services investments have helped close the gap
2011 IN REVIEW – the top line Business Services investments have helped close the gap For personal use only › For some time, we have looked to enter businesses that use similar processes to our traditional businesses. › Examples include corporate trust in Canada (2000), fixed income and mutual fund
Slide 16: A lot of hard work to hold our own in a difficult world
2011 IN REVIEW – the top line All in all, a lot of hard work to hold our own in a difficult world For personal use only USD Millions 900 800 700 600 500 400 300 200 100 0 1H06 2H06 1H07 2H07 1H08 2H08 1H09 2H09 1H10 2H10 1H11 2H11 Annuity Businesses Transactional Businesses Business Services 15. Ann
Slide 17: Still investing in the future, but cost discipline remains
2011 IN REVIEW – costs Still investing in the future, but cost discipline remains For personal use only › Strong cost discipline is part of the Computershare DNA. › We have continued to invest in service quality, new products and risk management (especially anti-fraud and data protection). › Even so
Slide 18: Strategic priorities
COMPUTERSHARE TODAY Strategic priorities For personal use only › Strategic priorities remain: › Drive operations quality and efficiency through measurement, benchmarking and technology › Improve our front office skills to protect and drive revenue › Continue to seek acquisition and other growth oppo
Slide 19: Business as usual
COMPUTERSHARE TODAY Business as usual For personal use only › The business environment continues to be difficult. As well as continued decay in our traditional transactional revenues (corporate actions and proxy solicitation), our traditionally recurring revenue lines are suffering from low levels o
Slide 20: Balance sheet and capital deployment
COMPUTERSHARE TODAY Balance sheet and capital deployment For personal use only › I said at the last AGM that our strong balance sheet and borrowing capacity left us well positioned for acquisitions, but that opportunities to deploy capital had been limited. › Since then we have been busy. › In the i
Slide 21: Current acquisitions
COMPUTERSHARE TODAY Current acquisitions For personal use only › Investor Services – continuing consolidation around the world: › Servizio Titoli reflects our renewed and continuing focus on Continental Europe. › BSS is our largest ever acquisition and makes us the largest player in the US. It has 9
Slide 22: Outlook
LOOKING FORWARD Outlook For personal use only › In August, we pointed to the market volatility that had then just commenced and did not provide any guidance for this financial year. We said that we would update the market on our view of the outlook at this meeting. › Since then, markets have continu