Slide 1: DJO's Accounting Payment Portal: How To Guide
DJO’s Accounting Payment Portal HOW TO GUIDE
Slide 2: How to Gain Access
HOW TO GAIN ACCESS Submit the credential request form directly through the portal at: https://myaccount.djoglobal.com/ Register Here The following information will be required: • Billing Account # • Verification Question- billed amount on invoice provided • Email Address • Contact Name • Contact Pho
Slide 3: Overview
OVERVIEW • Self-service website where Customers can print statements and invoices/credits as well as make payments by ACH payment method • Must have credentials to use the site 3
Slide 4: Navigating the Site
DJOGlobal.com/driveaccounting NAVIGATING THE SITE
Slide 5: Homepage
HOMEPAGE After logging in, click on “iReceivables Account Management” and then choose “Customer Access” 5
Slide 6: Accounts
If you have multiple accounts or locations click on the eyeglass ACCOUNTS icon under account summary to view one specific location or you may look at all locations 6
Slide 7: Account Summary
Click on any of the hyperlinked totals to view what is overdue, total open, total ACCOUNT SUMMARY payments, unapplied credits, account balance, etc. Click the arrow under the Statement Download section to expand and print your Statement to PDF or Excel. 7
Slide 8: Bill Management
BILL MANAGEMENT Once Drilled down into your Invoice list you can click on multiple invoices to pay, or you can select just 1 invoice to pay. 8
Slide 9: Paying an Invoice
1. Enter your banking information if you don’t have it already listed. PAYING AN INVOICE 2. Leave the Payment Amount as is if paying in full, or enter a new $ amount 3. Click the icon next to Total to recalculate the payment amount. 4. Click Apply 9
Slide 10: Thank You
THANK YOU For Questions: Reach out to your DJO Sales Representative, or call Accounts Receivable. Accounts Receivable (800) 236-3715
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