Singapore Airlines Ltd. · SGX:C6L
Singapore Airlines — Shareholder Meeting (July 2023)
19 slides from Singapore Airlines's shareholder meeting presentation, Jul 27, 2023
Slide 1: SIA Annual General Meeting 2023
SIA Annual General Meeting 2023 27 July 2023, 2.30pm Suntec Singapore Convention & Exhibition Centre The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information f
Slide 2: Presentation by Chief Executive Officer Mr. Goh Choon Phong
PRESENTATION BY: Chief Executive Officer Mr. Goh Choon Phong Slide 2 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This mater
Slide 3: Rising to the Challenge and Emerging Stronger; Strengthening Foundation for the Future
1 Rising to the Challenge and Emerging Stronger 2 Strengthening Foundation for the Future Slide 3 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from
Slide 4: Rising to the Challenge and Emerging Stronger
Rising to the Challenge and Emerging Stronger Slide 4 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be
Slide 5: Emerging strong: record full year results and network recovery
Rising to the Challenge and Emerging Stronger Emerging strong Record Full Year Results for the SIA Group Leading network recovery 100% Revenue Avg Pax Load Factor +19%pts %ASK vs Pre-covid (Jan-20) 80% $17,775M 85.4% Recovered rapidly 60% ahead of the 40% industry with 86% Operating Profit Net Profi
Slide 6: Our quick and strong recovery is a testament of our people's resilience
Rising to the Challenge and Emerging Stronger Our quick and strong recovery is a testament of our people’s resilience and hard work Shoring up our finances Preserving core capabilities Operationally ready 100% 4,000 Building liquidity Staff measures 3,500 ▪ Announced plans for Rights Issue to ▪ Hiri
Slide 7: Strong support and deep collaboration with key stakeholders
Rising to the Challenge and Emerging Stronger We had strong support and deep collaboration with key stakeholders SG Government Shareholders Customers ▪ Decisive measures to restart travel safely and ▪ Unwavering faith and trust in the company. ▪ Overwhelming support for public engagement gradually.
Slide 8: We have emerged stronger
Rising to the Challenge and Emerging Stronger We have emerged stronger MORE RESILIENT MORE INNOVATIVE MORE AGILE The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the i
Slide 9: Strengthening Foundation for the Future
Strengthening Foundation for the Future Slide 9 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be modifi
Slide 10: The SIA Brand Promise: Service Excellence
Strengthening Foundation for the Future The SIA Brand Promise: Service Excellence Providing seamless and personalised customer experience ▪ Award-winning cabin crew offer warm and caring service. ▪ Voice of Customer data and analytics to identify and address customer pain points. ▪ Customer Experien
Slide 11: The SIA Brand Promise: Product Leadership
Strengthening Foundation for the Future The SIA Brand Promise: Product Leadership Investments to delight customers on Constant innovation to elevate the Relentless pursuit to offer industry- the ground inflight dining experience leading inflight products ▪ ~$50M invested to upgrade flagship SilverKr
Slide 12: The SIA Brand Promise: Network Connectivity
Strengthening Foundation for the Future The SIA Brand Promise: Network Connectivity Enhancing our network to over 230 destinations Europe North Asia through our 33 codeshare partners • Lufthansa Group • All Nippon Airways • Scandinavian Airlines Americas • United Airlines Southeast Asia • Malaysia A
Slide 13: Portfolio and Multi-hub Strategy
Strengthening Foundation for the Future Portfolio and Multi-hub Strategy Portfolio Strategy: Scoot Multi-hub Strategy: Vistara ▪ Scoot enables the SIA Group to participate directly in the budget travel ▪ India projected to become the third largest economy in the world segment, bringing greater value
Slide 14: Enhancing customer loyalty through the KrisFlyer programme
Strengthening Foundation for the Future Enhancing customer loyalty through the KrisFlyer frequent flyer programme KrisFlyer – SIA Group Loyalty Additional Revenue Streams Expanded membership ▪ 6.7M KrisFlyer members by end of FY22/23 (+44% vs FY19/20) ▪ 11% of new members acquired from other SIA Gro
Slide 15: Investments in Digital capabilities and Co-Innovation
Strengthening Foundation for the Future Investments in Digital capabilities 5 years on… Driving Co-Innovation ▪ Staff are encouraged to be advocates and collaborators of innovation through events such as webinars, 1,877 roadshows, and co-innovation workshops. Digital ideas initiated by staff ▪ Staff
Slide 16: Care for the Environment, Community, and our People
Strengthening Foundation for the Future Care for the Environment, Community, and our People Sustainability Community and People 6yrs 11mths 15yrs 0mths Corporate Social Responsibility (SIA Group fleet age*) (Industry average fleet age*) *as at 1Jul23 ▪ In FY22/23, 375 community involvement activitie
Slide 17: The airline industry continues to face challenges
Strengthening Foundation for the Future The airline industry continues to face challenges Other airlines Weakening cargo Inflationary War in Ukraine and High fuel cost adding demand pressures escalating US- international China tensions capacity Slide 17 The copyright in this material (other than in
Slide 18: We are well positioned to succeed
Strengthening Foundation for the Future We are well positioned to succeed Outlook for passenger demand remains robust in the near term, and the Asia-Pacific remains a dynamic region for growth “Notwithstanding the relatively slow pace of recovery to date, we “Growth in Asia and the Pacific is projec
Slide 19: Thank You
Thank You The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be modified, reproduced, distributed, republish