Singapore Airlines Ltd. · SGX:C6L
Singapore Airlines — Shareholder Meeting (July 2025)
23 slides from Singapore Airlines's shareholder meeting presentation, Jul 25, 2025
Slide 1: SIA Annual General Meeting 2025
SIA Annual General Meeting 2025 25 July 2025, 4.30pm Sands Expo & Convention Centre The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sour
Slide 2: Presentation by Chief Executive Officer Mr Goh Choon Phong
PRESENTATION BY: Chief Executive Officer Mr Goh Choon Phong Slide 2 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This materi
Slide 3: Challenges Faced by the Aviation Industry; Well-positioned for the Future
1 Challenges Faced by the Aviation Industry 2 Well-positioned for the Future Slide 3 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sou
Slide 4: Challenges Faced by the Aviation Industry
Challenges Faced by the Aviation Industry Intensifying Supply Chain Cost Inflation Geopolitical Climate Change Competition Disruption Tensions Slide 4 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Lt
Slide 5: These challenges are industry-wide and not unique to the SIA Group
Challenges Faced by the Aviation Industry Intensifying Supply Chain Cost Inflation Geopolitical Climate Change Competition Disruption Tensions US Tariffs These challenges are industry-wide and not unique to the SIA Group Slide 5 The copyright in this material (other than in respect of information fr
Slide 6: The SIA Group is well-positioned
The SIA Group is well-positioned Multi-hub Portfolio and New Revenue Partnerships Brand Promise Sustainability Financial Strength Talented People Digital Capabilities Slide 6 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Lt
Slide 7: Strong Foundations: Financial Strength
Strong Foundations: Financial Strength The Group’s balance sheet remains among the strongest in the industry Strong Balance Strong Liquidity Effective Cost Management Sheet $8.3B 0.82 Cash balance Debt/Equity as at 31 March 2025 as at 31 Mar 2025 $3.3B Committed lines of credit, all untapped as at 3
Slide 8: Strong Foundations: Digital Capabilities
Strong Foundations: Digital Capabilities Digital as a critical layer to support business and drive new business growth Improved Digital and Self-service Channels Optimised Operations Productive Workforce 18.6pp >80% 8,000hrs $2.73m S4/Hana system migration completed % digital channels of CSAT for Se
Slide 9: SIA's GenAI Journey
SIA’s GenAI Journey Expanding horizons and accelerating innovation. Total use cases (SIA & Scoot): >300 Completed: 80 Expanded Capabilities External Collaborations Mar 2025 Apr 2025 AI that can On-prem models for see, hear and do sensitive or highly Multimodal: audio, image, video confidential data
Slide 10: Strong Foundations: Talented People
Strong Foundations: Talented People Our people are our greatest asset Building a Future-ready Workforce Through Innovation, Agility, and Continuous Transformation IDEATION PLATFORM Culture Upskilling Tools Fostering a culture of Innovation Uplifting the organisation with Empowering with the right to
Slide 11: Diversified network enabling strong connectivity
Strategic Initiatives Diversified network enabling strong connectivity SIA Group's ASKs for FY24/25 12% 25% North Asia 12% South West Pacific Group network is diversified Europe across the regions South East Asia West Asia and Africa 12% The Americas 20% 19% Slide 11 The copyright in this material (
Slide 12: SIA FSC Network (Frequencies)
Strategic Initiatives Diversified network enabling strong connectivity SIA FSC Network (Frequencies) ▪ Diversified geographic presence Total Weekly Frequency: 1,129 to capture shifts in global passenger flows and market trends Europe 121 Flights Weekly 14 destinations North Asia 235 Flights Weekly S
Slide 13: The SIA Group Network (Frequencies)
Strategic Initiatives Diversified network enabling strong connectivity The SIA Group Network (Frequencies) Total Weekly Frequency: 1,723 (+53%) Europe 128 Flights Weekly (+6%) 16 destinations (+2) ▪ Diversified network enhanced by North Asia Group Portfolio Strategy 384 Flights Weekly (+63%) The Ame
Slide 14: Partnerships strategy
Strategic Initiatives Partnerships strategy Enhancing connectivity to bring our customers anywhere in the world 121 airline partners 33 of which are codeshare partners 254 additional destinations *As of Jun 25 Slide 14 The copyright in this material (other than in respect of information from externa
Slide 15: Stronger together with our strategic partners
Strategic Initiatives Stronger together with our strategic partners Recent Developments ▪ Strategic partnerships ▪ Malaysia Airlines: Approval obtained with airlines across from CCCS on 7 Jul 25 for the commercial cooperation on SG-MY services diverse geographical areas EUR ▪ Garuda Indonesia: Joint
Slide 16: Product Leadership and Service Excellence Highlights
Strategic Initiatives Product Leadership and Service Excellence Highlights Best-in-class service for our customers Enhanced in-flight experience with new F&B offerings, amenities, and in-flight entertainment ▪ Delivering service excellence with the use of SMART (Speech Motivator And Response Tutor),
Slide 17: Redefining the Long-haul In-flight Experience
Redefining the Long-haul In-flight Experience Product Leadership: New Cabin Products and Enhanced In-flight Experience ▪ Redefining the long-haul travel experience with all new products on Boeing 777-9 and cabin upgrades for 34 A350-900LHs and 7 A350-900ULRs • Premium seats that push the boundaries
Slide 18: Creating revenue growth opportunities beyond flying
Strategic Initiatives Creating revenue growth opportunities beyond flying KrisFlyer Membership 10,500,000 10,228,107 10.2M 10,000,000 KrisFlyer members as of 31 Mar 2025 9,500,000 9,000,000 Top Growth Countries 8,820,654 ▪ Australia 8,500,000 ▪ China ▪ India 8,000,000 ▪ USA +16.0% 7,500,000 7,000,00
Slide 19: Sustainability: Net Zero by 2050
Strategic Initiatives Sustainability Net Zero by 2050 ▪ SIA and Scoot are committed to operating a modern and fuel- efficient fleet. The average age of the Group’s operating fleet was seven years and eight months (as of 31Mar2025), well below the global average of 15 years. ▪ SAF offtakes from Neste
Slide 20: Corporate Social Responsibility and the Singapore Airlines Foundation
Corporate Social Responsibility and the Singapore Airlines Foundation Corporate Social Responsibility The Singapore Airlines Foundation ▪ Building on our long-standing commitment to give back to the ▪ Established in June 2024 to create meaningful and lasting communities we serve impact in the lives
Slide 21: SG60 SIA Initiatives
SG60 SIA Initiatives Celebrating with Singapore campaign SIA Cares Open House and Fundraising 2025 ▪ SIA & Scoot SG60 Celebratory Fare Deals ▪ Limited-edition Scoot Aircraft Model ▪ KrisFlyer Promotions ▪ Heritage Collection by KrisShop ▪ SG60 edition SIA Cares Open House extended to 2 days ▪ Classi
Slide 22: We are well positioned for the future
We are well positioned for the future Multi-hub Portfolio and New Revenue Partnerships Brand Promise Sustainability Financial Strength Talented People Digital Capabilities Slide 22 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airli
Slide 23: Thank You
Thank You Slide 23 The copyright in this material (other than in respect of information from external sources) is owned by Singapore Airlines Ltd. Singapore Airlines Ltd has not independently verified the information from external sources. This material may not be modified, reproduced, distributed,