Bosqar D.d. · ZSE:BSQR
Bosqar D.d — Meritus ulaganja d.d. — FY2020 Earnings Presentation
23 slides from Bosqar D.d's earnings presentation, March 2021
Slide 1: Presentation of M+ Group's business results for 2020
March 2021 Zagreb Presentation of M+ Group's business results for 2020
Slide 2: Disclaimer
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Slide 3: Sadržaj
Sadržaj Overview of the M+ Group 3 Development strategy 8 Group clients and industries 11 COVID-19 impact 13 Financial results of the Group 14 Key elements of the Group's successful business performance 16 Annex - balance sheet, profit and loss account, and cash flow 17 Definitions and abbreviations
Slide 4: Overview of the M+ Group
Overview of the M+ Group In 2020, the Group generated revenues of HRK 705 million and EBITDA of HRK 125 million, generating 3.2 higher revenues and 5.7 times higher EBITDA than two years ago Services Revenue structure by segment M+ offers a unique combination of specialized solutions to blue-chip mu
Slide 5: Overview of the M+ Group
Overview of the M+ Group The Group is the leading provider of BPO services in Central Europe, operating in 17 locations Basic information Group structure + Founded in 2007 as a customer relations company, it has achieved significant organic growth and growth through M&A transactions in the past 5 ye
Slide 6: Overview of the M+ Group
Overview of the M+ Group The M + Group has stimulated its growth in recent years through organic means, but also through an aggressive M&A strategy Organic growth Expansion to Turkey as the largest BPTO market in SEE with the growth of the DACH region and multilingual capacity Acquiring top internat
Slide 7: Overview of the M+ Group
Overview of the M+ Group The best management team of top professionals with many years of experience People Sandi Češko Darko Horvat Tomislav Glavaš inspired Chairman of the Supervisory Board Chairman of the Board Member of the Board - CEO by People Successful entrepreneur with Over 10 years of exec
Slide 8: Overview of the M+ Group
Overview of the M+ Group A widespread network of 13 onshore and nearshore BPO CRM sites strategically located across Europe Revenue by country Koper Ljubljana Zagreb Istanbul 3% 9% 70 60 412 335 15% 40% Urfa 2020 g. 1.415 16% 18% Bayburt Turska Srbija Hrvatska Slovenija Mađarska Ostalo 160 Nearshore
Slide 9: Development strategy
Development strategy Through organic growth, the Group has increased its nearshoring segment with a focus on premium global clients Client strategy Unique sales offers Historical key successes of the Group New global clients Deep sectoral know-how 2007 - 2015 2015 - 2018 2019 - danas % of revenue To
Slide 10: Development strategy
Development strategy The M+ Group offers a wide range of services focused on highly complex BPO CRM solutions Solution strategy and service development Products and services + The Group offers its clients a wide range of services aimed at providing the most complex user experience projects Focus on
Slide 11: Development strategy
Development strategy A proven M&A platform based on a buy and build strategy significantly influenced the growth of the Group in the previous period M&A focus + The Group has established a platform for the acquisition and further development of companies. 13 3 187% 192% + The Group has an internal M
Slide 12: Group clients and industries
Group clients and industries A diverse customer base from attractive industries ensures the Group's high level of resilience in times of crisis Group clients Client diversification Distribution of income by industry + M + Group services fast-growing, highly profitable, and stable industries, includi
Slide 13: Group clients and industries
Group clients and industries The Group does business with clients in industries that show high resilience and low business risk even in times of pandemic Development of business revenues by industry COVID-19 + The combination of the Group's customers and activities has Social media High Cheap superm
Slide 14: COVID-19 impact
COVID-19 impact The Group demonstrated significant resilience during the COVID 19 crisis, as well as the ability to adjust its operations in a short period of time Significant crisis resilience The so-called "new normal" The mix of industries within the Group's portfolio Remote interaction Digitaliz
Slide 15: Financial results of the Group
Financial results of the Group Strong financial position and growing profitability based on economies of scale Financial data Revenues (000 HRK) EBITDA (000 HRK) 000 HRK 2018 2019 2020 Revenues 216.057 327.184 705.336 CAGR: CAGR: 138,4% EBITDA 22.122 36.952 125.735 80,7% 125.375 EBITDA margin 10,24%
Slide 16: Financial results of the Group
Financial results of the Group Above-average profitability as a result of a diversified customer base, nearshoring strategy, and IT segment within the Group Focus on the industries of technology, e- Internally developed technology that enables commerce, finance, telecommunications, high utilization,
Slide 17: Key elements of the Group's successful business performance
Key elements of the Group's successful business performance Leading European BPO platform with a highly developed nearshoring model of operational business Strategy focused on digital transformation and migration to non-voice services ensures growth above market averages A diversified Highly custome
Slide 18: Annex
Annex
Slide 19: Consolidated balance sheet
Consolidated balance sheet on December 31, 2018 In HRK on December 31, 2019 on December 31, 2020 (revised, consolidated) (revised, consolidated) (unrevised, unconsolidated) ASSETS 107.034.080 283.007.007 801.337.683 FIXED ASSETS 57.567.376 116.157.015 498.612.481 Intangible assets 33.497.685 90.401.
Slide 20: Profit and loss account
Profit and loss account 2018 (revised, 2019 (revised, 2020 (unrevised, In HRK 2019/2018 2020/2019 consolidated) consolidated) consolidated) OPERATING REVENUE 216.057.420 327.183.645 51,4% 705.335.838 116% Sales revenue 213.776.998 325.276.661 52% 685.398.641 111% Revenues based on the use of own pro
Slide 21: Cash flow
Cash flow 2018 (revised, 2019 (revised, 2020 (unrevised, In HRK consolidated) consolidated) consolidated) Money from business operations 23.185.735 29.365.031 102.254.824 Cash interest expenses 0 0 -21.642.862 Paid income taxes -2.086.896 -3.567.387 -5.410.315 CASH FLOW FROM OPERATING ACTIVITIES 21.
Slide 22: Definitions and abbreviations
Definitions and abbreviations AI Artificial Intelligence ESG Environmental, Social and Governance APAC Asia-Pacific FMCG Fast Moving Consumer Goods BCM Business Continuity Management FTE Full-time employee BiH Bosnia and Herzegovina HR Human Resources BPO Business Process Outsourcing HRK Croatian ku
Slide 23: Thank you for your attention!
Thank you for your attention!