Capillary Technologies India Ltd. · NSE:CAPILLARY
Capillary Technologies India — Q1 FY27 Earnings Presentation
30 slides from Capillary Technologies India's earnings presentation, Aug 4, 2026
Slide 1: Intimation of Investor Presentation to stock exchanges
www.capillarytech.com Date: August 04, 2026 To To, BSE Limited National Stock Exchange of India Limited Listing Department Listing Department Phiroze JeeJeebhoy Towers, Dalal Exchange Plaza , Bandra Kurla Complex Street Fort, Mumbai -400001 Bandra (East), Mumbai -4000051 Scrip Code: 544614 Symbol: C
Slide 2: Investor Presentation Q1 FY27
Investor Presentation Q1 FY 27 August 4, 2026 Copyright © 2026 Capillary Technologies India Limited
Slide 3: Today's Presenters
Today’s Presenters Aneesh Reddy Anant Boddu Choubey Founder, Managing Director Whole-time Director, and CEO CFO and COO
Slide 4: Safe Harbour & Disclaimer
Safe Harbour & Disclaimer Forward-Looking Statements Non-GAAP Financial Measures This presentation contains forward-looking statements relating to the business, This presentation includes certain non-GAAP financial measures, but are not financial performance, strategy, and results of Capillary Techn
Slide 5: Global Market Leader in Loyalty and Engagement Management
Global Market Leader in Loyalty and Engagement Management Global reach tapping into the unique needs and preferences across regions Offering AI-powered Cloud-native Products and Solutions to Large Enterprise Customers Globally monetized through long term UK Canada Germany subscription contracts. Min
Slide 6: Independent Recognition – Forrester Wave
Independent Recognition – Forrester WaveTM The Forrester wave ( ): Loyalty Platforms, Q4 2025 Capillary Technologies named a Leader in Loyalty Platforms. — The Forrester Wave(TM): Loyalty Platforms, Q4 2025 * Highest among all vendors in both Current Offering and Strategy * 5/5 Score in 22 out of 27
Slide 7: Our Product Suite that helps brands stay consumer ready
Our Product Suite that helps brands stay consumer ready! Capillary Platform with aiRA [AI-powered Research Assistant] Capillary’s AI/ML-powered platform captures data and creates a customer single view — from loyal & other customers — for information, insights, engagement and personalised experience
Slide 8: Our Growth Levers
Our Growth Levers 1. NRR Expansion FY27 Q1 Organic NRR at 111% from our three levers of expanding existing customer revenue, viz.,: ● platform usage overages and inflationary increases, ● product upgrades and service upsells, and ● new brands, geographies and business units 2. New Customer wins Acce
Slide 9: Our Profitability Levers
Our Profitability Levers 1. NRR-linked margin expansion Incremental revenue from existing customers comes at higher gross margin, improving profitability. Subscription GM% is at a stable 66% in FY27 Q1 led by NRR-linked expansion at higher margins. 2. Leverage on non-COGS ~60% of our costs are linke
Slide 10: AI: Three Layers, One Platform — SOR → SOI → SOA
AI: Three Layers, One Platform — SOR → SOI → SOA 01 02 03 The Foundation The Intelligence The Action System of Record · Loyalty platform System of Intelligence · aiRA Analytics Agent System of Actions · aiRA Action Agents - Leading loyalty program - The flip from data-first - Insights become campaig
Slide 11: Meet aiRA
Meet aiRA Intelligence Across the Marketer Lifecycle Understand Analyze data, surface insights, know your customer Learn Decide Measure outcomes, Brand Context Target audiences, optimize, compound choose channels Act Configure, create, launch campaigns ✓ Campaign Execution ✓ Decision Intelligence ✓
Slide 12: CustomerGlu Acqui-hire
CustomerGlu Acqui-hire A talent and technology acquisition The Transaction Why It Matters ▪ CustomerGlu software platform and associated IP ✓ Combines aiRA & Engage+ with in-app gamified transferred from Marax AI, Inc. actioning — challenges, streaks — to drive retention at scale ▪ Founded by Pratee
Slide 13: Headline Results
Headline Results Profit After Tax (PAT) Revenue from Operations Adjusted EBITDA Q1 FY 27 ₹ (95.5)* Mn ₹ 2,566.4 Mn ₹ 440.2 Mn -4% margin Normalised PAT 43% YoY 132% YoY ₹ 254.4 Mn 10% margin * Includes ₹ 333.9 Mn. of exceptional loss on cyber fraud incident (provided for by the Company pending poten
Slide 14: Acquisition completed on 1st May, 2026: SessionM
Acquisition completed on 1st May, 2026: Session M In the two months since acquisition, SessionM has shown healthy early indicators: ● Acquired customer contracts are tracking to the planned $32M ARR. ● Platform upgrade plans are on schedule to help drive break-even profitability in the first year po
Slide 15: Revenue and profitability growth
Revenue and profitability growth Revenue growth ₹ in Mn. Adjusted EBITDA growth ₹ in Mn. ● Consolidated revenue grew 43% YoY to ₹2,566 Mn. in Q1 FY27, with Organic revenue up 17% YoY to ₹1,551 Mn. This reflects consistent performance of our organic and inorganic growth engines. ● ● Adjusted EBITDA m
Slide 16: Revenue and profitability growth (ARR and New ACV)
Revenue and profitability growth Annual Recurring Revenue (ARR) ₹ in Mn. New ACV ₹ in Mn. ● TTM New ACV (excl. 1 large healthcare customer) grew 75% YoY to ₹926 Mn. further supplementing our growth and efficiencies. The TTM Q1 FY26 base included an exceptional new contract value from our first entry
Slide 17: Profitability Metrics
Profitability Metrics ₹ in Mn. Q1FY 27 YoY Performance Normalised PAT PAT PAT Q1 FY 27 Q4 FY 26 9.9% PAT (% margins) (95.5) (-4%) 433.6 (23%) 0.4% IPO expenses - 12.6 One-time deferred tax liability 16.1 - Exceptional loss / (income) 333.9 (249.6) Q1 FY27 QoQ Performance Normalised PAT (% margins) 2
Slide 18: PAT to Adj. EBITDA Reconciliation
PAT to Adj. EBITDA Reconciliation ₹ Mn. Particulars Q1 FY 27 Q4 FY 26 Q1 FY 26 FY 26 FY 25 Profit/(loss) after tax (95.5) 433.6 7.5 523.9 141.5 PAT margin -4% 23% 0.4% 7% 2% Exceptional loss / (income) 333.9 (249.6) - (249.6) - Total tax expense/(credit) 9.6 (8.9) (1.9) (12.8) (34.7) Depreciation an
Slide 19: Frequently Asked Questions
Frequently Asked Questions Management answers to investor questions on performance, growth drivers, margin trajectory, M&A integration, and corporate governance. Growth & Margins & M&A & Performance Profitability Integration Governance & Geo & Vertical ESG Mix Copyright © 2026 Capillary Technologies
Slide 20: How has overall business growth and profitability performance been?
How has overall business growth and profitability performance Q1 been? ● Business growth momentum remains robust with 43% YoY revenue growth in Q1 FY27. ● This is driven by a combination of NRR (111% organic, 113% overall) and strategic acquisitions: ○ The organic growth is a result of our: ■ NRR gr
Slide 21: What constituted the exceptional expense incurred this quarter?
Q2 What constituted the exceptional expense incurred this quarter? Cyber fraud incident in SessionM Czech Republic s.r.o., a step-down subsidiary Background: Status: Fund Recovery & Legal Proceedings Between June 24 and July 2, 2026, the Czechia Criminal complaints were filed in Czechia on July 3, 2
Slide 22: What is the NRR for Q1 FY27 and the Organic vs Inorganic breakdown?
What is the NRR for Q1 FY27 and what does the Organic vs Q3 Inorganic breakdown show? NRR Breakdown: Q1 FY27 Actuals The majority of our business is from organic revenue. Performance Divergence Trailing 12 Months Ending June 30, 2026 Organic NRR (111%) remains strong, reflecting healthy expansion wi
Slide 23: Subscription revenue performance in Q1 FY27 vs Q1 FY26
What is the subscription revenue performance in Q4 Q1 FY27 vs Q1 FY26? Q1 Performance (3 Months) Q1 FY26 Subscription Revenue ₹1,616 Mn Q1 FY27 Subscription Revenue ₹2,425 Mn Absolute Growth +₹809 Mn YoY Growth % +50.0% Performance Q1 FY27 REVENUE STREAM % OF TOTAL QoQ TREND REVENUE Subscription Rev
Slide 24: Top-10 client concentration and risk mitigation
Q5 What is Top-10 client concentration and how do you mitigate risk? Trend Data The percentage decline occurred alongside absolute growth in Top 5 revenue from ₹727 Mn in Q1 FY26 to ₹867 Mn in Q1 FY27. This reflects reduced concentration driven by faster growth in the broader portfolio. Risk Mitigat
Slide 25: Employee strength and functional mix
Q6 What is our employee strength and functional mix? Total Headcount (Jun 30, 2026) 761 +11% QoQ 11% QoQ headcount growth is primarily led by the SessionM acquisition. Functional Breakdown Composition Strategic Hiring Focus Operational Strategy AI & R&D Expansion: Scaling engineering teams for AIRA
Slide 26: Basic & Diluted EPS, RONW, and Net Worth for Q1 FY27
Q7 What are the Basic & Diluted EPS, RONW, and Net Worth for Q1 FY27? FINANCIAL METRIC Q1 FY27 Q1 FY26 Basic EPS (₹ per share) -₹1.20 ₹0.10 Diluted EPS (₹ per share) -₹1.20 ₹0.10 FINANCIAL METRIC Q1 TTM FY27 FY26 FY25 RONW (Return on Net Worth) 5.9% 7.4% 3.0% Performance Capital Employed ₹10,676.2 M
Slide 27: Status on migrations of acquisition accounts
Q8 What is the status on migrations of acquisition accounts? Almost all customers from previous acquisitions (Persuade, Brierley, Rewards+) have successfully migrated to the Capillary stack, only two customers remain. Our AI-powered migration capabilities, designed to significantly reduce the time a
Slide 28: Summary Financials: YoY and Sequential
Summary Financials: YoY and Sequential Consolidated Summary Statement of Q1 FY 27 Q1 FY 26 YoY Q4 FY 26 QoQ FY 26 FY 25 YoY Profit and Loss Revenue from operations 2,566.4 1,798.9 43% 1,913.5 34% 7,346.0 5,982.6 23% Total expenses 2,126.5 1,609.2 32% 1,562.8 36% 6,310.2 5,255.3 20% Other operating i
Slide 29: Glossary
Glossary Non GAAP Metrics Definition Subscription Revenue Revenue from retainership and other services Annual Recurring Revenue Revenue generated by our company which is recurring in nature from sources such as subscriptions, including committed revenue from signed contracts and directly reflects th
Slide 30: Thank You
Thank You For any queries, please reach out to investorrelations@capillarytech.com Copyright © 2026 Capillary Technologies India Limited
Capillary Technologies India — Q1 FY27 Earnings Presentation on 6ix