Slide 1: Q2 2026 Investor Presentation
INVESTOR PRESENTATION JULY 22, 2026 Q2 2026 ©2026 All rights reserved Jonas Dahlberg, Acting CEO & CFO Sofia Ohlander, SVP Corporate Control & Product Mia Nordlander, SVP Investor Relations & Sustainability 1
Slide 2: Key Q2 Highlights
Key Q2 Highlights Accelerating revenue growth, +6% organic • Americas organic revenue growth +9%, driven by API • Stable organic revenue development in EMEA and APAC ©2026 All rights reserved Solid profitability and cash flow • 12.5% Adj. EBITDA margin • 61% cash conversion LTM Solid commercial mome
Slide 3: Development by segment
Development by segment Share of Gross Profit Q2 2026, % 13% Americas 66% EMEA 21% APAC Largest region and Stabilized top line Continued headwinds growth engine at slightly lower margin in smallest region ©2026 All rights reserved • 9% organic revenue • EMEA revenues stabilized • Messaging and email
Slide 4: Continued commercial momentum
Continued commercial momentum New customer wins Existing customer wins New partner wins • Secured USD 6-figure deal with major US non- • Expanded USD 6-figure partnership with an • Won a Messaging deal through Adobe profit for Messaging and Verification services in educational communications platfor
Slide 5: Three levers of growth
Three levers of growth Double down on today’s Increase Net Revenue Innovative products and growth engines Retention for tomorrow solutions for the future ©2026 All rights reserved • Geography: US • Target fast growing companies, • Conversational channels: RCS & especially AI natives WhatsApp • Produ
Slide 6: Email is a sustained growth engine for Sinch
Email is a sustained growth engine for Sinch A developer-first platform to send, receive and optimize email at massive volume with the deliverability, security, and compliance the world’s leading companies rely on Use cases Trusted infrastructure Scale & momentum Platform uptime Email delivery rate
Slide 7: Cross-sales is part of tomorrow's growth engine
Cross-sales is part of tomorrow’s growth engine Top 10 new Q2 deals by size (new contracts excl. renewals & expansions) Customer Deal Products sold Messaging infra company CROSS-SELL Voice + Toll-free + WhatsApp 50% ©2026 All rights reserved HER / healthcare provider CROSS-SELL Number lookup of larg
Slide 8: Fast growing AI natives providing tomorrow's growth
Fast growing AI natives providing tomorrow’s growth Proven model / AI companies / existing customers new customers Direct → ©2026 All rights reserved customer Why it matters • Fast growing AI natives is a major market opportunity Reseller / native → • Similar customer communication needs as traditio
Slide 9: Innovation providing growth for the future
Innovation providing growth for the future Sinch APIs working together delivering frictionless conversational commerce ©2026 All rights reserved Deliver Verify Validate Confirm Experience Rich, personalized Silently verify customer Confirm valid customer Purchase confirmed, conversations through Wha
Slide 10: ©2026 All rights reserved
©2026 All rights reserved
Slide 11: Financials
©2026 All rights reserved 11 Financials
Slide 12: Organic growth in strong FX headwind
Organic growth in strong FX headwind Net sales, SEKm Gross Profit, SEKm 7 729 2 582 7 041 7 150 7 049 2 386 2 406 2 408 2 322 2 318 2 378 6 616 6 659 6 756 6 493 6 866 2 214 2 300 Accelerating organic net sales growth +6% ©2026 All rights reserved • Driven by Americas and API product category Q224 Q
Slide 13: Solid and stable profitability
Solid and stable profitability Gross margin, % EBITDA margin, % 36% EBITDA margin Adjusted EBITDA margin 35% 35% 35% 16% 14% 14% 34% 34% 13% 13% 13% 34% 12% 13% 13% 12% ©2026 All rights reserved 34% 34% 34% 33% 12% 13% 13% 12% 11% 12% 11% 11% 8% 11% 32% 4% 4% 30% 0% Q2 24 Q3 24 Q4 24 Q1 25 Q2 25 Q3
Slide 14: Cost control supporting organic Adj. EBITDA growth
Cost control supporting organic Adj. EBITDA growth Adj. Opex, SEKm Adj. EBITDA, SEKm 1 600 1 446 1 442 6% 915 933 12% 1 453 1 403 1 392 869 858 822 10% ©2026 All rights reserved 800 1 200 10% 5% 4% 8% 800 8% 8% 6% 400 6% 3% 2% 4% 400 4% 2% 2% 1% 1% 0 0% 0 0% Q2 25 Q3 25 Q4 25 Q1 26 Q2 26 Q2 25 Q3 25
Slide 15: Solid cash conversion in quarter and R12
Solid cash conversion in quarter and R12 Cash flow after investments (FCF), SEKm Cash conversion – FCF/Adj. EBITDA, R12 1 000 80% 786 751 61% 800 54% ©2026 All rights reserved 60% 600 523 39% 38% 40% 40% 375 400 244 20% 200 0 0% Q2 25 Q3 25 Q4 25 Q1 26 Q2 26 Q2 25 Q3 25 Q4 25 Q1 26 Q2 26 • 88% FCF c
Slide 16: Solid cash flow and solid balance sheet supporting share buy-backs
Solid cash flow and solid balance sheet supporting share buy-backs Net debt/Adjusted EBITDA R12m* • Net debt/Adj EBITDA reduced to 1.9x 2.0 1.9 • Repurchased 129.7m shares for SEK 3,529m Q2 25 - Q2 26, representing ©2026 All rights reserved 1.6 15% of outstanding shares, at an average price of 27.21
Slide 17: Key Q2 Highlights
Key Q2 Highlights Accelerating revenue growth, +6% organic • Americas organic revenue growth +9%, driven by API • Stable organic revenue development in EMEA and APAC ©2026 All rights reserved Solid profitability and cash flow • 12.5% Adj EBITDA margin • 61% cash conversion LTM Solid commercial momen
Slide 18: Q&A
©2026 All rights reserved 18 Q&A
Slide 19: Thanks!
Thanks! ©2026 All rights reserved For more information, contact: Mia Nordlander SVP Investor Relations & Sustainability mia.nordlander@sinch.com 19
Slide 20: Connecting every business with every customer, everywhere in the world
Connecting every business with every customer, everywhere in the world Scalable cloud communications platform for messaging, voice and email ©2026 All rights reserved 200K+ 900bn+ 59 business customers interactions per year countries with local presence SEK 27bn SEK 9.2bn SEK 3.5bn net sales in the
Slide 21: Income statement
Income statement SEKm Q1 25 Q2 25 Q3 25 Q4 25 Q1 26 Q2 26 2025 R12M Net sales 7,049 6,616 6,659 6,756 6,493 6,866 27,080 26,773 Cost of services sold -4,641 -4,294 -4,341 -4,378 -4,278 -4,565 -17,654 -17,563 Gross profit 2,408 2,322 2,318 2,378 2,214 2,300 9,426 9,211 ©2026 All rights reserved Opera
Slide 22: Cash flow
Cash flow SEKm Q1 25 Q2 25 Q3 25 Q4 25 Q1 26 Q2 26 2025 R12M Profit or loss before tax -8 80 173 227 171 163 472 735 Adjustment for non-cash items 738 740 650 437 769 773 2,565 2,629 Income tax paid -111 -334 -131 25 26 -216 -550 -296 Cash flow before changes in working capital 619 486 692 689 967 7
Slide 23: Cash conversion
Cash conversion SEKm Q1 25 Q2 25 Q3 25 Q4 25 Q1 26 Q2 26 2025 R12M Adjusted EBITDA 889 869 915 933 822 858 3,605 3,528 Net interest paid -76 -73 -61 -61 -64 -67 -271 -253 Paid taxes -111 -334 -131 25 26 -216 -550 -296 Other items -83 24 -32 -207 182 146 -298 89 ©2026 All rights reserved Cash flow be