Viet Nam International Commercial Joint Stock Bank · HOSE:VIB

Viet Nam International Commercial Joint Stock Bank — Q1 2024 Earnings Presentation

51 slides from Viet Nam International Commercial Joint Stock Bank's earnings presentation, Apr 24, 2024

  1. Slide 1: 1Q24 Performance Announcement

    viB™ 1024 Performance Announcement 24.04.2024

  2. Slide 2: Agenda

    Agenda Sd STRATEGY & BUSINESS PERFORMANCE 4 i FINANCIAL PERFORMANCE te TECHNOLOGY & DIGITAL RISK MANAGEMENT Mr. Phan Anh Tuan Business CFO Mr. Nguyen Viet Nam Head of Investor Relations cum Central Finance Manager Mr. Tran Nhat Minh Deputy CEO cum ClO Ms. Pham Tuong Vi Head of Risk Strategy

  3. Slide 3: Strategy & Business Performance

    STRATEGY & BUSINESS PERFORMANCE * Transformation journey * — Business performance

  4. Slide 4: Transformation journey (2017-2026)

    Transformation journey (2017-2026) Strategic positioning Transformation goals VIB vision To be a leading retail bank in Become the most innovative & Vietnam by quality & scale. Smart Growth in 10 year 2017 - 2026. customer-centric bank in Vietnam. To be a top banking partner for leading corporates a

  5. Slide 5: Most retail-oriented bank in the country with fastest retail growth

    Most retail-oriented bank in the country with fastest retail growth %Retail lending/Total credit 100% vip e 80% ACB e 60% S78 VPB TPB e HDB ven © MBB TCB cTG BID ® ° 40% Cc MSB e 50% SHB e % Retail growth 0% 10% 15% 20% 25% 30% 35% 40% Sources: Banks Financial statement (from 2016 - 2023)

  6. Slide 6: Retail banking has clear goals and operating model

    Retail banking has clear goals and operating model Transformation goals Strategic businesses * CAGR 20%-30% operational & Lending Mortgage, Auto loan, profit metrics Business loan Credit card Deposit & wealth Bancassurance Digital Payroll & transaction banking Business banking

  7. Slide 7: Retail lending: balanced and optimal book allocation

    Retail lending: balanced and optimal book allocation #1 Retail lending proportion (VND trillion, %) mRetail | Wholesale 267 269 234 204 172 % % 90% 85% 85% 87% 84% 2020 2021 2022 2023 1Q24 Retail products portfolio is well-balanced (%) Auto loan 14% 1Q24 Mortgages Retail portfolio 53% Business loan

  8. Slide 8: Retail lending: fully legal secured mortgages, top auto loan

    Retail lending: fully legal secured mortgages, top 2 auto loan Mortgage loans: 99.5% secured by red book/pink book Apartment loan program: Fast, easy and convenient (VND trillion) mResidential home loan Construction and renovation 118 120 110 Own your apartment, fast process, €asy repayment for indi

  9. Slide 9: Retail lending: top auto market share, significant growth in Business loan

    Retail lending: top auto market share, significant growth in Business loan Business loan is growing steadily (VND Trillion) Top leading auto loan market share 1Q24 (%) 47 48 37 29 1Q24Autoloan Peer 1- market share Buh 15 Peer 2- 14% 2020 2021 2022 2023 1924 Sources: VAMA, VIB

  10. Slide 10: 85% VIB book is Retail loan, in which 91% are fully secured

    85% VIB book is Retail loan, in which 91% are fully secured Total lending 100% 269 trillion VND Retail lending 85% 228 trillion VND . VIB has lowest concentration risk . Loan book is transparent, no hidden restructuring loans . 99.5% secured by red book/pink book for Mortgages loan . VIB IFRS is lea

  11. Slide 11: Credit card: dynamic, robust & profitable growth

    Credit card: dynamic, robust & profitable growth Total spending achieved all-time high Reached over 733k Card-in-force Total spending by credit card (VND trillion) Card new sale (thousand cards) 78 28 27 64 24 57 21 52 50 19 1Q23 2Q23 3Q23 4Q23 1024 1Q23 2023 3Q23 4Q23 1024 11

  12. Slide 12: Credit card solution: new game changer | X-pay solution

    Credit card solution: new game changer | X-pay solution GARMIN PAY Google Pay Launched in December 2023 Apple Pay & Garmin Pay Launched in March 2024 Samsung Pay To be launched in April 2024

  13. Slide 13: Credit card: diversify customer segments

    Credit card: diversify customer segments New product launched: IVY Card - First VIB credit card for college students * Target university students with unique features and benefits * Integration of credit and debit cards onto a single physical card. * Purpose: educate young people about financial lit

  14. Slide 14: Corporate banking: focused on healthy customer segments

    Corporate banking: focused on healthy customer segments Key customer segment Corporate banking * Companies with good financial performance and dominant positions in the market * — Top performers in private sector and to develop FDI segment SME banking * Supply chain suppliers & distributors, key cor

  15. Slide 15: A trusted partner and top market maker in financial market

    A trusted partner and top market maker in financial market Total offshore funds FX trading and swap volume Bond trading volume (1024) (1Q24) (1Q24) USD 1.1 billion USD 63 billion VND 84 trillion- Government bond * Maintain short-term trade loan and * VIB ranked 4th in FX swap volume * VIB was ranked

  16. Slide 16: Financial Performance

    FINANCIAL PERFORMANCE * — 1Q24 Highlights * — Profit & Loss * Balance sheet

  17. Slide 17: At a glance

    Ata glance 1Q24 Total assets 414 trillion + 1% YTD. Credit growth 1% PBT 2,502 billion -7% YoY. Revenue +8% YoY ROE 24% / CIR31% Top efficiency retail bank in industry NIM 4.5% LIR & DIR decreased over 2% YoY 29.5% dividend 6% cash paid in 1Q24 6.5% cash &17% stock dividend in process NPL 2.4% -0.2%

  18. Slide 18: 1Q24 P&L: TOI grew 8%, while pre-provision profit grew 3%

    1Q24 P&L: TOI grew 8%, while pre-provision profit grew 3% VND billion, % Net growth Accumulated 31.03.24 1Q23 2Q23 3Q23 4Q23 1Q24 YTD %YoY Total revenue 4,930 5,364 6,024 5,842 5,319 5,319 8% Net interest income 4,304 4,402 4,321 4,333 4.036 4,036 -6% Net fee income 618 786 1,062 860 754 754 22% WO

  19. Slide 19: NIM, credit cost, non-interest ratio and CIR

    NIM % (Last 12M) Credit cost / Total loans % (Last 12M) Non interest rate ratio / TOI % (Last 12M) CIR % (Last 12M)

  20. Slide 20: 1Q24 Balance sheet: reflecting short-term industry trend

    1Q24 Balance sheet: reflecting short-term industry trend VND billion, % Net growth Accumulated 31.03.24 1Q23 2Q23 3Q23 4Q23 1Q24 Balance %YTD Total assets 14,448 21,417 5,756 25,461 4,006 413,888 1% Loans to customers -2,767 5,501 10,543 21,125 1,363 267,709 1% Corporate bonds -375 -450 -128 -152 -1

  21. Slide 21: LDR, SMLR, CAR, NSFR

    LDR % SMLR % CAR % (Basel II) NSFR % (Basel III)

  22. Slide 22: Outlook 2024: positive and prudent

    Outlook 2024: positive and prudent Dynamic growth Profitable growth * Lending growth 20% * PBT 2024 growth 10% - 13% * Deposit growth 20%+, focus on * Leading ROE: 22% - 25% CASA * CIR: 30% - 32% * Card: reaching 1 million card & USS 5 billion spending * Banca: increase sales volume, quality & persi

  23. Slide 23: Digital Banking

    DIGITAL BANKING * Digital banking * Cyber security

  24. Slide 24: Our technology and digital transformation focuses on 3D

    Our technology and digital transformation focuses on“3D” D1: Data D2: Digital banking D3: Digitization Al first Mobile first Cloud first S: Security Zero trust cybersecurity 24

  25. Slide 25: Innovative & customer-centric digital solutions

    Innovative & customer-centric digital solutions TRANSACTION BANKING * Vib.com.vn ° MyVIB * VIB Checkout * ARexperience + MyVIBCorporate »° ADN voice + VIBVerse * Voice call center CARD DEPOSIT + X-pay (Apple Pay, + MyVIB Samsung Pay, + iDepo Google Pay) + Hi-Depo * MyVIB * Vib.com.vn * Vib.com.vn on

  26. Slide 26: Digital banking architecture: Customer first

    Digital banking architecture: Customer first Customers & Products Ecosystem Digital banking Banking digitalization Ecosystem Customers Products Touchpoints Digital banking Ops systems Core systems 3°4 parties Individual Lending Facebook MyVIB CRM Core banking Visa SME Deposit Google VIB Checkout ACL

  27. Slide 27: Digital to the core

    Digital to the core Digital banking with STRONG in-house development Cloud Native Mobile Apps Cloud Native Core Banking System % + TEMENOS = /aws The sofware specialist for banking and finance MyVIB Smart Sales \VA ~~ 1" aw Checkout iDepo a A A 4 VIB Checkout VIB iDepo Ambit Commercial Lender (ACL)

  28. Slide 28: Digital strategy greatly helped us achieving business results

    Digital strategy greatly helped us achieving business results “First in Digital” delighted our customers and created great ROI The first Cloud native mobile banking platform The first adoption of Social media platform on banking app The pioneer applied NLP in Banking services The first bank applied

  29. Slide 29: And security compliance with smoothness customer experience

    And security compliance with smoothness customer experience VIB support customer's biometric identification with fully 100% on Mobile banking and matching with 03 types of data source: 1. The chip data stored in the elD card issued by the Ministry of Public Security. 2. The identification account es

  30. Slide 30: Digital banking: Key results

    Digital banking: Key results 64% YTD New customers onboard via digital channel 1 69% YoY MyVIB transaction 123% YoY Online deposit spot balance * MyVIB 2.01 te vas ‘St dung sin phan me “Thanh tain nos don Tai khoan. “kno than tosn a 300,000,000 ¢ “knot het ung 70,000,000 4 Ta knodn vay -70,000,000 4

  31. Slide 31: Digital banking: Strong growth with high penetration

    Digital banking: Strong growth with high penetration # VIB digital transactions (Million) <3 Forecast 2024 % Digital transaction/Total RB transaction 500 96% a 91% 92% 93% 94% 340 82% 71% 5 130 7 14 3] 2018 2019 2020 2021 2022 2023 1Q24 2018 2019 2020 2021 2022 2023 1Q24 # Registered digital custome

  32. Slide 32: Cybersecurity is on the background of 3D digital transformation

    Cybersecurity is on the background of “3D” digital transformation viB™ S: Security Zero trust cybersecurity 32

  33. Slide 33: Cybersecurity framework

    Cybersecurity framework Compliance —_ Cybersecurity Technology program Cybersecurity strategy Process 33

  34. Slide 34: Compliance

    Compliance Government/ National Assembly of Vietnam Ministry of Information a Communications The State Bank of Vietnam International Standards The Circular security of information systems Cyberinformation security law Personal Data Protection Circular by Ministry of Information and Communications Se

  35. Slide 35: Cybersecurity program

    Cybersecurity program Data Protection and Privacy Strategy Data Protection Data Privacy g Governance, Operating Identity and Access Management Metrics and g Fy = Modeland Organization Identity and Access Management: Insider Threat Reporting 5 ‘a a £ £ i] Security Architecture and Engineering ; 8 z P

  36. Slide 36: Cybersecurity strategy

    Cybersecurity strategy Transformation objectives Digital banking MyVIB 2.0, MyVIB SME, Smart Agent, Smart Sales Security objectives Provide leadership on cyber risk, platforms and capabilities to support business objectives Security function Cyber Risk & Compliance Banking digitalization Core bankin

  37. Slide 37: People - Security functions

    People - Security functions Cyber Risk & Compliance Objective: Define, monitor and communicate the cyber security strategy, standard and awareness program; manage the cyber risk lifecycle. Security Solutions Objective: Administration for cyber operations and platforms; oversight identity governance,

  38. Slide 38: Process — Security Policy

    Process — Security Policy a uv < Ac| ‘a £ 3 u a] < i] x g = o uv < c] < £ wu > 3 0 Cybersecurity Strategy Information Security Policy Technology Risk Management Policy Technology Risk Assessment Procedure Third Party Security Management Policy Third Party Security Risk Assessment Procedure 38

  39. Slide 39: Technology - Security technology landscape

    Technology - Security technology landscape Security Management Identity & Access Management Application Security Data Protection Network Security a a © v a a] c | > a = ° c < r] a a] > = = s i] C7] u“ Endpoint Security Cloud Security 39

  40. Slide 40: Risk Management

    RISK MANAGEMENT * Risk management framework * Capital ° Asset quality ° Market risk & Liquidity

  41. Slide 41: Sustainable risk management framework

    Sustainable risk management framework Establishment of Strategic VIB Visions and Values Plan & Risk Appetite Strategy, Business Plan & Financial Plan Risk Strategy & Risk appetite Assess and Revise Strategic Plan by Division / Business Risk appetite by Division / Business Line Line Portfolio & Month

  42. Slide 42: Vietnam Basel 15-year roadmap

    Vietnam Basel 15-year roadmap Phase 1 (2015-2023) SBV actions * Pilot 10 banks for Phase 1 * Build legal framework * Assessment/reward/ discipline Phase 2 (2024-2030) SBV actions * Pilot 10 banks for Phase 2 * Build legal framework + Assessment/reward/ discipline VIB actions 1 of 10 banks joining SB

  43. Slide 43: VIB will continue to be the pioneer in Advanced Basel II, Basel III

    VIB will continue to be the pioneer in Advanced Basel Il, Basel Ill 2020 Build Basel engines from Moody Analytics & credit risk model with Experian Centralize and enrich data for Basel IRB implementation purpose. 2021 Go live 1st gen scorecards for unsecured products for credit approval; Limit based

  44. Slide 44: Leverage on National Citizen Database (Project No 06)

    Leverage on National Citizen Database (Project No 06) Context: Citizens’ authenticated identity as of Dec 2023: Physical Citizen ID Chip Card: 85 mil ID chip cards were issued by Ministry of Public Security (coverage of 100% eligible citizens) Digital App based identity card: VNeID app was set up fo

  45. Slide 45: Capital: strength and resilience

    Capital: strength and resilience CAR Basel Il Strong & sustainable growth in equity (VND trillion, %) ~——CAR Tier 1 ——CAR Total m= Equity ©—Equity growth YoY (%) 25% 20% 18% 16% 18% 12.3% 38 38 12.0% 11.8% 11.7% 11.8% 36 34 11.0% 11.0% 10.9% 10.7% 10.8% 33 : 1023 2023 3023 4023 1024 1023 2023 3023 4

  46. Slide 46: Lowest exposure to high risk loans

    Lowest exposure to high risk loans High risk loan Metrics Jun-23 Sep-23 Dec-23 Mar-24 Loan balance Total (VND bio) 234,678 245,707 266,346 268,626 Property trading Balance 1,701 1,698 1,674 2,297 %/ total loan 0.72 0.69 0.63 0.86 NPL (%) 0.00 0.00 0.00 BOT lending Balance 0 0 0 %/ total loan 0.00 0.

  47. Slide 47: Seasonal factors impacted, restructure loan to support

    Seasonal factors impacted, restructure loan to support NPL (VND billion, %) Restructured loan (VND billion, %) © INPL balance ——% NPL (SBV) mmCir02 ..Covid —% Restructured loans 279 0.34% 0.34% 0.30% 0.08% 0.27% ° 2.62% 2.45% 2.47% 2.20% 2.43% 9,040 9.676 8,584 ’ a? . pe ee ee ee 1Q23 2Q23 3Q23 4Q23

  48. Slide 48: Write-off recovery is expected to have significantly contribution

    Write-off recovery is expected to have significantly contribution Total Provision cost (VND billion) More than 4x write-off recover YoY (VND billion) = RB Others = Write-off recovery 23 318 325 117 183 209 135 . a | 1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24 48

  49. Slide 49: Market risk & liquidity: full compliance at optimal level

    Market risk & liquidity: full compliance at optimal level Key risk indicator Rule setter Hard limit VIB 1Q24 Status Liquidity risk LDR SBV < 85% 71.89% Complied SMLR SBV < 30% 25.31% Complied MLH SBV = 10% 20.46% Complied LCR-VND SBV = 50% 54.13% Complied LCR-FCY SBV = 10% (*) Complied NSFR Basel Il

  50. Slide 50: Disclaimer

    Disclaimer Certain statements made in this presentation are forward looking statements. Such statements are based on current expectations and are subject to a number of risks and uncertainties that could cause actual results and performance to differ materially from any expected future results or pe

  51. Slide 51: Thank you!

    Thank you!

Vietnam International Commercial Joint Stock Bank (VIB) — Q1 2024 Earnings Presentation on 6ix