Zebra Technologies Corporation · NASDAQ:ZBRA
Zebra Technologies — NRF Analyst Breakfast 2015
36 slides from Zebra Technologies's conference presentation, Jan 12, 2015
Slide 1: A View of Retail at Zebra
A View of Retail at Zebra Investor Presentation January 12, 2015
Slide 2: Agenda
Agenda Zebra’s Expanded Retail Solution Offering • Anders Gustafsson, Chief Executive Officer Mega Trends in Retail Driving the Need for Increased Visibility • Girish Rishi, Senior Vice President, Enterprise Visibility and Mobility Why Zebra Wins with Enterprise Design • Curt Croley, Senior Director
Slide 3: Forward Looking Statement
Forward Looking Statement Statements made in this presentation which are not statements of historical fact are forward-looking statements and are subject to the safe harbor provisions created by the Private Securities Litigation Reform Act of 1995. Actual results may differ from those expressed or i
Slide 4: Guidelines: what we will and will not discuss
Guidelines We will be discussing… • Trends driving the need for increased visibility and asset intelligence • The company’s innovative engineering and design capabilities We will NOT be discussing… • Quarterly or full year guidance • Questions on financial modeling • Topics related to cost synergies
Slide 5: Anders Gustafsson: Zebra's Expanded Retail Solution Offering
Anders Gustafsson Zebra’s Expanded Retail Solution Offering 4
Slide 6: Zebra makes businesses as smart and connected as the world we live in
Zebra makes businesses as smart and connected as the world we live in Improves Enables visibility into Provide intelligence of customer business the extended supply assets, transactions and performance. chain. people. 5 Enterprise Asset Intelligence for the Connected Age
Slide 7: Combination of Two Leading Businesses
Combination of Two Leading Businesses $3.5 billion in combined annual sales ZEBRA ENTERPRISE • Global leader in specialty • Established leader in mobile printing, RFID and location & enterprise computing, data motion tracking solutions capture, RFID and Wireless CIO’s first call for LAN • Enabling b
Slide 8: Creating New Value For Customers
Creating New Value For Customers Suite of Product Offer Zebra Enterprise Combined Mobile Computers Scanners Software Printers RFID Services Supplies 7 Wireless LAN
Slide 9: Zebra's End-to-End Retail Solution
Zebra’s End-to-End Retail Solution Used by retailers with over 70,000 retail stores in the US Customer Engagement Solutions Access ID Solutions RFID Tag Solutions Mobile Payment Solutions Self Service Solutions 8
Slide 10: Enterprise Asset Intelligence (EAI)
Enterprise Asset Intelligence (EAI) VISIBILTY SOLUTIONS TO IMPROVE PRODUCTIVITY & CUSTOMER EXPERIENCE THROUGH SECURE REAL-TIME OPERATIONAL INTELLIGENCE Enabling real-time operational visibility into people & things ENTERPRISE Driving real-time ASSET Delivering actionable actions and INTELLIGENCE ins
Slide 11: Positioned for Growth
Positioned for Growth 1. Computing Everywhere 2. Risk-Based Security and Self-Protection Mobile 3. Cloud/Client Computing 4. Software Defined Applications and Infrastructure 5. Context-Rich Systems 6. The Internet of Things Cloud 7. Advanced, Pervasive and Invisible Analytics 8. Web Scale IT 9. Smar
Slide 12: Visibility Matters More Than Ever
Visibility Matters More Than Ever Visibility captures business critical insight which leads to: • Better information • Better decisions • Better outcomes and efficiencies Zebra provides the tools to enhance visibility and yield: • Customer satisfaction • Employee engagement • Workflow optimization 1
Slide 13: Girish Rishi: Mega Trends in Retail Driving the Need for Increased Visibility
Girish Rishi Mega Trends in Retail Driving the Need for Increased Visibility 12
Slide 14: The Experience is Everything
The Experience is Everything CONNECT WITH EMPOWER IT ENABLE ASSOCIATES SHOPPERS • When IT doesn't have to do • You ask associates to do • Know what your shoppers everything, they can do more than ever. With the want, before they do anything right tools, they can 13
Slide 15: 2015 – A Different NRF
2015 – A Different NRF From concepts to reality / From pilots to deployments MP6000 / BIOPTIC LARGE ANDROID CHECKOUT GUEST & LOCATION RFID – ITEM LEVEL SOFTWARE & DEPLOYMENTS GAME CHANGER SERVICES DEPLOYMENTS SENSING Establishing new use cases Enabling omni-channel 14 Achieving customer loyalty
Slide 16: Pursuing an Omni-Channel Strategy
Pursuing an Omni-Channel Strategy Consistent • Consistent product, price and service across all touchpoints • Customer experience must resonate with brand Convenient • Accommodate the shopper’s expectations • Provide product where, when and how the customers wants it Accessible • Accurate inventory
Slide 17: Continued Retail Product Leadership
Continued Retail Product Leadership ANDROID MOBILE COMPUTING IMAGING RFID DS4308 CS4070 RFID SLED MP6000 TC70 WLAN SOFTWARE PRINTERS WiNG EXPRESS SOTI AIR DEFENSE ZQ110 iMZ320 AP7522 / 7532 MPACT 1.0 RHOMOBILE 16 .11ac QLn220 ZXP Series 3
Slide 18: Transition from Passive to Active Engagement
Transition from Passive to Active Engagement Technology within retail historically seen solely as a productivity tool • Store inventory • Back office applications • Shelf labeling • Product mark downs Retailers now appreciate the additional value of enhancing the shopping experience • Heighten brand
Slide 19: Clear Trend Towards Mobility
Clear Trend Towards Mobility Mobile coupons • Increase frequency and spending of visits • Helps build customer loyalty Interactive kiosks • Places information at customers fingertips • Makes purchasing decision more informed • Delivers a personalized experience Beacons • Directly engage shoppers wit
Slide 20: Retail Mobility / Store Ops
Retail Mobility / Store Ops Customer loyalty • Exhibited capability and experience in delivering complex solutions • Established customer intimacy, role as trusted advisor • Android KitKat, Mx, VoIP, Web apps, full touch TC70 19
Slide 21: Store Operations / Efficient Checkout
Store Operations / Efficient Checkout From laser-based to imager-based bioptic scanners / scales • Performance - Drove an 8% productivity gain in pilot store • Green - Energy savings of $500K MP6000 20
Slide 22: Guest Access / Analytics
Guest Access / Analytics Comprehensive WLAN / management integration services • Comprehensive solution • Guest WIFI and analytics positioned for the future • 4 years services and software support AP6532 NX9500 21
Slide 23: Retail Field Service Operations
Retail Field Service Operations Productivity improvement • 13K employees, 12K retail merchandisers and 1,500 territory supervisors • Productivity improvement and customer service with more efficient, consistent and secure communications TC55 + 22
Slide 24: From Web Order to Product Delivery
From Web Order to Product Delivery Inventory management / customer satisfaction • Faster process • Decreased labor and MC3190-Z shipping costs • Increased fulfill rate from 70% to 90% 23
Slide 25: Retailers View IoT Investments as Strategic
Retailers View IoT Investments as Strategic Results of the Forrester retail study commissioned by Zebra • Nearly 96 percent of retail decision makers are ready to make changes required to adopt IoT • 67 percent of respondents already have done some implementation of IoT and another 26 percent are pl
Slide 26: Curt Croley: Why Zebra Wins with Enterprise Design
Curt Croley Why Zebra Wins with Enterprise Design 25
Slide 27: Diversity of Customers and Needs
Diversity of Customers and Needs Our customers’ businesses are getting more complex • Supply chain implications of “Same Day Delivery” • New levels of customer service, value and performance 26
Slide 28: "Performance Design" Philosophy
“Performance Design” Philosophy Deep customer understanding is our focus • Understanding what values are important to our customers and delivering value from these insights via design • This commitment helps our customers achieve new levels of employee productivity and performance • “Trusted advisor
Slide 29: Our Mobile Devices Deliver…
Our Mobile Devices Deliver… Enterprise performance and scalability • High-performance data capture and imaging • Sensing, RFID and RFID scale points • Security, manageability, deployment and fast boot • Device management solutions Differentiated design and engineering • Deep customer research delive
Slide 30: Enterprise DNA, With a Distinct Design Edge
Enterprise DNA, With a Distinct Design Edge 29
Slide 31: Our System and Solution Thinking
Our System and Solution Thinking 30
Slide 32: Rugged, Scalable Design Approach
Rugged, Scalable Design Approach Accessory hot shoe 31
Slide 33: Enhancing Customers' Brand
Enhancing Customers’ Brand 32
Slide 34: Where Do We See Things Going?
Where Do We See Things Going? Leveraging our IoT and locationing strategies, new potentials… Opportunities for directed picking, guided training, and optimization of device inputs. New levels of business intelligence possibilities. Minimizing device inputs via geo-location and virtual real time tag
Slide 35: Agenda
Agenda Zebra’s Expanded Retail Solution Offering • Anders Gustafsson, Chief Executive Officer Mega Trends in Retail Driving the Need for Increased Visibility • Girish Rishi, Senior Vice President, Enterprise Visibility and Mobility Why Zebra Wins with Enterprise Design • Curt Croley, Senior Director
Slide 36: Thank You
Thank You