Axis Bank Limited · NSE:AXISBANK
Axis Bank — Corporate Update (September 2026)
17 slides from Axis Bank's corporate update, September 2026
Slide 1: AXIOM – Our approach to AI
AXIOM – Our approach to AI September 2026
Slide 2: Adoption is near-universal. Value is not.
Adoption is near-universal. Value is not. Share of enterprises reaching each stage of the AI journey 0% 100% 80% Piloted generative AI tools MIT NANDA, 2025 40% Report an actual deployment MIT NANDA, 2025 Moved 40%+ of pilots into 25% production Deloitte 5% Measurable P&L impact MIT NANDA, 2025 39%
Slide 3: Experimentation + Evangelisation
THE JOURNEY SO FAR The last 12–18 months have been an intense period of EXPERIMENTATION + EVANGELISATION EXPERIMENTATION EVANGELISATION Test • learn • prove Demonstrate • engage • mobilise A broad portfolio of ideas and prototypes Building belief and momentum across the enterprise 3
Slide 4: Pillars of AI Evangelization
Pillars of AI Evangelization 01 AI Evangelization 02 Capability Building 03 Community Connect Building awareness, advocacy & an Structured, role-based learning to build an Sustaining engagement through peer enterprise-wide AI mindset AI-ready workforce networks & shared practice 1 AI Mandatory Modul
Slide 5: Leader's progress: AI as decision-support layer
Leader’s progress | AI has become my decision- support layer, not just a productivity tool From managing information to accelerating decisions, strengthening controls and driving closure. What I Learnt? 1 Context drives quality 2 AI augments judgement 3 Workflow creates impact Clear ask + facts + ex
Slide 6: Evangelization: AI Solutions Exchange (ASX)
Evangelization: AI Solutions Exchange (ASX) 200+ 30+ 120 290+ hrs AI use cases/Solutions Departments Contributors Avg annual saves/solution User Name Designation Discover Proven AI solutions Submit & Share Use Cases Scale Business Impact 6
Slide 7: Learnings from AI startups ecosystem enabling our journey
Learnings from AI startups ecosystem enabling our journey 40+ startups | 14 Themes Across Fraud, Risk & Compliance, Marketing, Security, Voice, Chat & CX, ZeroOps / Automation, Agents & AI Governance, Data & AI Infrastructure, etc Agentic AI is AI is collapsing Voice AI Security for AI "Zero-ops" is
Slide 8: AXIOM Strategy: the pivot to scale and deepen
AXIOM Strategy THE PIVOT We are now pivoting to SCALE & DEEPEN our AI deployment AXIOM STRATEGY From distributed experimentation to repeatable, enterprise-wide impact EXPERIMENT I N D U S T R I AL I S E S C AL E Axis Bank | Confidential 8
Slide 9: Strategic Priorities
AXIOM STRATEGY Strategic Priorities Four levers to scale and deepen enterprise AI deployment 01 02 Value Delivery Model Strategy Build data infrastructure Build the right model portfolio 03 04 Governance Data for AI Scale responsibly and securely Build data infrastructure Scale • Deepen • Govern • O
Slide 10: Building an AI first customer journey for RFR products
Reimagining journeys | Building an AI first customer journey for RFR products Expected Impact 10+ ~15 6+ GenAI Predictive Features Lowering E2E TAT agents AI models ~2 hrs turnaround with AI-driven process flows Building customer first GenAI agents purpose-built to Highly personalized pricing experi
Slide 11: Loans Disbursal — Powered by Doc.ai
Loans Disbursal — Powered by Doc.ai Business Challenges Operational Rework Inconsistent doc verification Manual Documents check Disbursal Delays High NFTR Doc AI — classification, extraction, prefill & impact : One agent checks & validate data DOCUMENT CHECK is this document genuine & complete? DATA
Slide 12: Delivering impact in Collections: GenAI collections dashboard
Delivering impact in Collections | GenAI collections dashboard created for granular tracking Illustrative View ◉ Agenda ▦ Summary ▭ Allocation ← Shift Left ◈ Deep Dive ▦ Input Metrics → Forward Plan Call Audit TOTAL BOTS LIVE BOTS UNDER DEV BOT ALLOCATION BOT ALLOCATION % FIXED SEATS 10 3 3L 25% … ⊞
Slide 13: Value Delivery with Voice AI
Value Delivery with Voice AI For Illustration Stabilise the platform 1 AGENT TRANSFER API reliability • Prompts • Exception & fallback Strengthen conversations 3 Silence • FAQs • Address handling 59% 54% 53% 49% 4 Scale design patterns Small talk • Barge-in • Interruption • FAQs 38% 35% 30% 30% 30%
Slide 14: Building the Data Lakehouse Architecture for AI
Building the Data Lakehouse Architecture for AI A governed, latency-aware platform from enterprise data to trusted AI outcomes ACQUIRE → ORGANISE → DELIVER → AI DATAPLATFORM + DATA MANAGEMENT & GOVERNANCE | Orchestration • observability • versioning • CI/CD | Metadata • glossary • quality • lineage
Slide 15: AXIOM: AI Operating Model
AXIOM: AI Operating Model AI Strategy Flagship domains Wealth Cards Credit MSME Gold Distinctive projects Data for Tech for AI AI Powering AI by Insight capabilities Doc.ai Voice AI SDLC generation Value Delivery App and platform engineering Strategic innovation Single Pane on Partners Academy and A
Slide 16: Pioneer advantage compounds
THE PREMISE Pioneer advantage compounds Fundamentally alters the operating model REVOLUTIONARY PIONEERS BUILD AI-NATIVE TECHNOLOGY MUSCLE BUSINESS MODELS The starting belief Learning compounds into capability The end-state advantage 16
Slide 17: Thank you
Thank you A's BANK