FirstRand — Investor Presentation (2004)

6 slides from FirstRand's investor presentation, 2004

Slide 1: eDelivery
Wd First National Bank A division of FirstRand Bank Limited eDelivery Roland le Sueur
Slide 2: What Do We Do?
What Do We Do? ¾ Internet banking (excluding corporates) ¾ Mobile/cellphone banking ¾ Banking by Telephone Products ¾ Online sales ¾ www.fnb.co.za
Slide 3: Internet Banking Incident October 2003
Internet Banking Incident October 2003 ¾ What happened? ¾ Steps taken to address problem ¾ Current status
Slide 4: Key Statistics
Key Statistics Internet ¾ 223,000 Internet bankers o Growing at +/- 7,000 pm o 337% growth since Dec 02 ¾ Processing an average of R6.1 billion of financial transactions each month ¾ Peak volumes of 4 logins / second ¾ Around 4,000 concurrent users at month-end peak ¾ Over 1.9 million site visits pe
Slide 5: Our (competitive) Strengths
Our (competitive) Strengths ¾ No monthly subscription fee ¾ Very high security with DigiTag & InContact ¾ Money back guarantee for fraud ¾ FOREX online ¾ eBucks rewards for transactions. ¾ Very good response times o Industry average - 2.01 seconds / transaction o FNB’s response time - 1.06 seconds /
Slide 6: Future Growth
Future Growth ¾ Internet Banking o Increased penetration, currently 21% of all cheque account base o Internet Kiosks in branches and ISP deals ¾ 321Contact o Pre-paid top-ups ¾ Online sales opportunities