Slide 1: Measuring Stakeholder Relationships and Corporate Culture
Measuring Stakeholder Relationships and Corporate Culture NEW RESOURCES FOR COMPANIES NAVIGATING COMPLEX OPERATING CONTEXTS - - 21 June 2021 THE LEADING CENTER OF EXPERTISE ON THE UN GUIDING PRINCIPLES
Slide 2: Shift is the leading center of expertise on the UN Guiding Principles
Shift Project, Ltd. © 2021 Shift is the leading center of expertise on the UN Guiding Principles on Business and Human Rights. Shift’s global team of experts works across all continents and sectors to challenge assumptions. valuingrespect.org @ShiftProject
Slide 3: valuingrespect.org @ShiftProject
Shift Project, Ltd. © 2021 valuingrespect.org @ShiftProject
Slide 4: valuingrespect.org @ShiftProject
Shift Project, Ltd. © 2021 valuingrespect.org @ShiftProject
Slide 5: Gold Fields experience in measuring company-community relationships in South Africa
Gold Fields experience in measuring company- community relationships in South Africa Allison Burger Vice President: Head of Community Relations, Gold Fields Sven Lunsche Vice President: Corporate Affairs, Gold Fields
Slide 6: This case study
This case study: • Provides an overview of the methodologies applied by the company, including the indicators used to assess the relationship, how data was gathered and analyzed • Outlines the steps the company has taken to improve its practices based on the insights from communities
Slide 7: Gold Fields' assessment journey (2014-2019)
Gold Fields’ assessment journey (2014-2019)
Slide 8: Indicators of the quality of the relationships
Indicators of the quality of the relationships Examples of the questions Legitimacy Do you think that Gold Fields South Deep personnel acts with integrity? Do you think your community benefits from Gold Fields South Deep Mine? Compatibility of interests Do you think Gold Fields South Deep understand
Slide 9: Type of insights
Type of insights • New and rich data about community perception of the relationship • Different levels of granularity of information and insights, suitable for different actors in the company. For example: Tracking changes in community perceptions overtime using overall score Disaggregate the sc
Slide 10: Example I: Measuring relationships with communities over time at high level
Shift Project, Ltd. © 2021 Example I: Measuring relationships with communities overtime at high level shiftproject.org @ShiftProject
Slide 11: Diving deeper into different experiences of relationships
Shift Project, Ltd. © 2021 II. Diving deeper into Do you think Gold Fields South Deep meets community expectations? Responses by gender and age different 5,00 experiences of 4,50 Male Female relationships 4,00 3,50 3,00 2,50 2,00 Average 3,05 1,50 1,00 0,50 0,00 18-25 26-30 31-40 41-50 51-60 61- shi
Slide 12: Key messages and learnings for Gold Fields
Key messages and learnings for Gold Fields Shift Project, Ltd. © 2021 Independent assessment & data analysis 2014-2015 2016-2017 2019 Data • Data highlighted wide • Creating less formal, open • Community rights education interpretation perception gap between Gold spaces for engagement • Building emp
Slide 13: Questions about the resources?
Questions about the resources? Reflections or comments about the Gold Fields experience?
Slide 14: shiftproject.org @ShiftProject shiftproject.org
Shift Project, Ltd. © 2021 shiftproject.org valuingrespect.org shiftproject.org @ShiftProject
Slide 15: Link
Shift Project, Ltd. © 2021 Link valuingrespect.org @ShiftProject
Slide 16: valuingrespect.org @ShiftProject
Shift Project, Ltd. © 2021 valuingrespect.org @ShiftProject
Slide 17: valuingrespect.org @ShiftProject
Shift Project, Ltd. © 2021 valuingrespect.org @ShiftProject
Slide 18: Application Example #1 and #2
Shift Project, Ltd. © 2021 Application Example #1 Application Example #2 Oil & Gas Company Mid-Sized subsidiary of global beverage company Focusing on a small number of indicators for their own internal A report for CEO and management team focused on diversity, evaluation of leadership and culture.
Slide 19: About Shift and the Valuing Respect Project
Shift Project, Ltd. © 2021 Shift is the leading center of expertise on the UN Guiding Principles on Business and Human Rights. Shift’s global team of experts works across all continents and sectors to challenge assumptions, push boundaries and redefine corporate practice in order to build a world wh