Just Dial Ltd. · NSE:JUSTDIAL

Just Dial — Q1 FY20 Earnings Presentation

54 slides from Just Dial's earnings presentation, Jul 22, 2019

  1. Slide 1: Corporate Presentation July 2019

    CORPORATE PRESENTATION July 2019

  2. Slide 2: Disclaimer

    DISCLAIMER This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products rel

  3. Slide 3: Business Overview

    ER BUSINESS OVERVIEW

  4. Slide 4: Company Overview

    CO M PA N Y O V E R V I E W Figures as on Jun 30, 2019

  5. Slide 5: Key Strengths

    KEY STRENGTHS ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

  6. Slide 6: Nationwide Presence

    N AT I O N W I D E PRESENCE Chandigarh Delhi NCR (Noida) Nationwide coverage, branches in Jaipur 11 cities across India Ahmedabad Kolkata Corporate Headquarters in Mumbai, Technology operations and R&D division in Bengaluru Mumbai Pune Hyderabad 4,291 employees in tele-sales, 5,937 feet-on-street sa

  7. Slide 7: Platforms

    P L AT F O R M S Traffic 80% Share Q1 FY20 MOBILE Mobile Site & Apps 156.1 million^ 14% D E S K TO P/ P C www.justdial.com 6% VOICE 88888-88888 ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

  8. Slide 8: Mobile

    MOBILE Android, iOS & Windows Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications JD Pay JD Social Maps & directions Location-based search service Ratings & Reviews Friends’ Ratings Favorites Search Plus

  9. Slide 9: Website

    WEBSITE Predictive Auto-Suggest Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings Favorites Search Plus Popular Category Searches

  10. Slide 10: Voice

    VOICE 88888-88888 Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant Email & SMS

  11. Slide 11: Value Proposition for SMEs

    VALUE PROPOSITION FOR SMEs LISTING OWN WEBSITE PAYMENTS RATINGS REACH Every SME should Justdial can create SMEs can accept Ratings are key to JD Social, a social be listed on websites for SMEs digital payments users’ decision- media platform Justdial - India's instantly, which from their making, JD

  12. Slide 12: User Engagement

    USER ENGAGEMENT 98.1 million Ratings & Reviews Mobile-verified, unbiased ratings Friends’ Ratings 10-Point Rating Scale Facebook & Twitter-shareable Photos Upload with Review Ratings shared on JD Social Robust Audit Mechanism

  13. Slide 13: Traffic / Visitors

    TRAFFIC / VISITORS Unique Visitors (mn) 175 156.1 150 139.1 131.3 134.2 125.2 125 111.6 105.0 107.6 100.5 100 75 50 25 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  14. Slide 14: Traffic / Visitors - Unique Visitors split

    TRAFFIC / VISITORS Unique Visitors split 175 150 125 100 125.1 75 100.5 105.3 110.4 92.3 62.7 69.0 73.6 79.0 50 25 28.0 26.5 25.0 24.0 23.5 21.8 20.3 20.6 22.3 9.9 9.6 9.0 8.6 9.4 8.9 8.6 8.1 8.7 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 Voice Web Mobile Unique visito

  15. Slide 15: User Engagement - Ratings & Reviews

    USER ENGAGEMENT Ratings & Reviews (mn) 110 100 98.1 95.6 91.3 90 88.0 85.1 81.9 79.0 80 76.1 73.1 70 60 50 40 30 20 10 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  16. Slide 16: Data Enrichment - Active Listings

    D ATA E N R I C H M E N T Active Listings - period end (mn) 30 27 25.7 26.5 24.8 23.8 24 22.7 21.8 20.7 21 19.8 18.8 18 15 12 9 6 3 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  17. Slide 17: Data Enrichment - Listings with Geocodes

    D ATA E N R I C H M E N T Listings with Geocodes (mn) 16 14.5 14.0 14 13.4 12.3 11.8 12 10.9 10.1 10 9.2 7.8 8 6 4 2 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  18. Slide 18: Data Enrichment - Images in Active Listings

    D ATA E N R I C H M E N T Images in Active Listings (mn) 80 70 66.8 60.3 60 55.3 51.4 50 47.9 44.8 41.4 40 38.5 35.6 30 20 10 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  19. Slide 19: Mobile Apps - Cumulative App Downloads

    MOBILE APPS Cumulative App Downloads (mn) 27 24.5 23.7 24 22.8 21.9 20.8 21 19.8 18.7 18 17.3 15.4 15 12 9 6 3 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  20. Slide 20: Product Overview

    PRODUCT OVERVIEW

  21. Slide 21: JD - Mobile

    JD - MOBILE @ Trending Restaurants Populary Rating Distance ¥ 1. Warehouse Lounge Ct kane Menu “ay 2. Foo (4.3 ed 3. Tamasha Restaurant a: seeee Book a table » Order online 4, Zaika Club Aquaria Banquet Vegetarian China Family Restaurant Based on 1961 reviews 4 o ae a Directions Menu Share %) Offers

  22. Slide 22: JD Social

    JD SOCIAL

  23. Slide 23: Voice Search

    VOICE SEARCH Health Diabetes types Diabetes mellitus, commonly known as diabetes, is a metabolic disease that causes high blood sugar. The hormone insulin moves sugar fr Health Diabetes types Diabetes mellitus, commonly know as diabetes, is a metabolic disease that causes high blood sugar. The hormo

  24. Slide 24: News / Live TV

    NEWS / LIVE TV $ English Publishers ~ ForYou ss Mumbai Apple iPhone X 2018 Might Come With a Dual-SIM Variant That Will be Restricted to China Leaders o' Stale Tie Id Live TV English Hindi Tamil Telugu Republic Times Now India Today NDTV Mirror Now News 18 CNBC TV 18 Bloomberg Quint ET Now Kannada

  25. Slide 25: Radio / Movies Online

    RADIO / MOVIES ONLINE Live Radio Thal PROJECT Radio channels in Mumbai Giieo «= Amazon Prime Bollywood Horror Movies 201 Tahir Raj Bh Music by Artists ea ia roa J J

  26. Slide 26: JD Pay

    J D PAY Seamless digital payment solution

  27. Slide 27: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  28. Slide 28: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  29. Slide 29: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  30. Slide 30: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  31. Slide 31: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  32. Slide 32: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  33. Slide 33: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  34. Slide 34: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  35. Slide 35: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  36. Slide 36: Beyond Search

    BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.

  37. Slide 37: Financial Overview

    Lord FINANCIAL OVERVIEW

  38. Slide 38: Efficient & Profitable Business Model

    E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L  Paid Advertisers pay fixed monthly or annual fees to run search-led advertising campaigns for their businesses on Justdial’s platforms  Various premium (Platinum, Diamond, Gold) & non-premium packages available which determine place

  39. Slide 39: Revenue

    REVENUE Operating Revenue (Rs mn) 2,700 2,402 2,400 2,268 2,323 2,210 2,114 2,100 1,945 1,968 2,005 1,900 1,800 1,500 1,200 900 600 300 - 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  40. Slide 40: Operating Margin

    O P E R AT I N G M A R G I N Adjusted EBITDA (Rs million) & Margin % 750 35% 675 29.5% 28.6% 28.7% 30% 600 26.7% 26.1% 25.8% 24.4% 525 25% 22.1% 450 19.6% 20% 375 689 624 631 15% 300 606 607 508 489 225 429 10% 373 150 5% 75 - 0% 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY2

  41. Slide 41: Cost Structure

    COST STRUCTURE Expenses as % of Operating Revenue 100% 90% 5.1% 80% 4.8% 3.5% 4.6% 4.2% 3.8% 4.0% 3.8% 3.6% 2.2% 70% 0.7% 26.6% 24.0% 17.9% 21.7% 17.2% 17.9% 20.2% 18.9% 17.5% 60% 1.6% 2.5% 1.7% 2.2% 2.3% 2.6% 2.4% 0.8% 1.9% 50% 40% 30% 57.7% 53.7% 53.9% 52.5% 53.3% 53.6% 53.1% 55.0% 53.9% 20% 10% 0

  42. Slide 42: Net Profit Margin

    NET PROFIT MARGIN Net Profit (Rs million) & PAT Margin % 750 30% 26.9% 675 25.3% 23.8% 27% 600 21.9% 24% 525 20.1% 19.4% 21% 19.3% 18.2% 450 18% 14.5% 375 15% 300 625 12% 573 573 225 484 9% 382 375 390 385 150 286 6% 75 3% - 0% 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  43. Slide 43: Paid Campaigns

    PA I D C A M PA I G N S Active Paid Campaigns - period end 550,000 515,300 500,838 500,000 485,410 470,620 452,900 439,700 440,600 445,110 450,000 435,980 400,000 350,000 300,000 250,000 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20

  44. Slide 44: Sales Force

    SALES FORCE Sales Strength - Period End 12,000 10,000 8,000 4,411 3,025 3,387 3,650 3,896 2,308 2,663 2,170 2,355 6,000 1,410 1,480 1,467 1,448 1,461 1,526 1,427 1,376 1,382 4,000 2,000 4,026 3,951 3,840 4,057 4,285 4,312 4,143 4,072 4,291 - 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q

  45. Slide 45: 1Q FY20 Performance Summary

    JUST DIAL LTD - 1Q FY20 (Quarter ended June 30, 2019) PERFORMANCE SUMMARY Metric Unit 1Q FY20 1Q FY19 YoY change 4Q FY19 QoQ change Operating Revenue (₹ million) 2,402 2,114 13.6% 2,323 3.4% Operating EBITDA (₹ million) 642 574 11.9% 588 9.2% Operating EBITDA Margin % 26.8% 27.2% -40 bps 25.3% 142 b

  46. Slide 46: 1Q FY20 Performance Summary - Operating Metrics

    JUST DIAL LTD - 1Q FY20 (Quarter ended June 30, 2019) PERFORMANCE SUMMARY Metric Unit 1Q FY20 1Q FY19 YoY change 4Q FY19 QoQ change Unique Visitors (million) 156.1 125.2 24.6% 139.1 12.2% - Mobile (million) 125.1 92.3 35.5% 110.4 13.4% - Desktop/ PC (million) 22.3 23.5 -5.3% 20.6 8.0% - Voice (milli

  47. Slide 47: Board of Directors

    BOARD OF DIRECTORS Executive Directors V S S Mani Ramani Iyer V Krishnan Non-Executive Directors Independent Non-Independent B Anand Sanjay Bahadur Pulak Prasad Malcolm Monteiro Bhavna Thakur Anita Mani

  48. Slide 48: Leadership Team

    LEADERSHIP TEAM Name Designation Experience Functional Areas Overall growth strategy, planning, execution & V S S Mani Chief Executive Officer 31 Years management Finance, Strategy, Accounting, Treasury, Audit, Legal, Abhishek Bansal Chief Financial Officer 11 Years Compliance & Traffic Leads Produc

  49. Slide 49: Shareholding Pattern

    S H A R E H O L D I N G PAT T E R N 3.20% 33.84% INDIVIDUALS PROMOTERS 11.61% AS ON DOMESTIC JUN 30, 2019 INVESTORS 51.35% FOREIGN INVESTORS

  50. Slide 50: End of Presentation

    End of Presentation

  51. Slide 51: Just Dial Announces Results for Quarter Ended June 30, 2019

    Earnings Release JUST DIAL ANNOUNCES RESULTS FOR QUARTER ENDED JUNE 30, 2019 Mumbai, India, July 22, 2019 – Just Dial Limited (BSE: 535648, NSE: JUSTDIAL), India’s leading local search engine company, today announced its financial and operating results for its first fiscal quarter ending June 30, 20

  52. Slide 52: Business Highlights for Fiscal 2020 First Quarter

    Earnings Release Business Highlights for Fiscal 2020 First Quarter (1Q-FY20)  Traffic (Unique Visitors) for the quarter stood at 156.1 million, up 24.6% YoY and 12.2% QoQ. 80.2% traffic originated on Mobile platforms, 14.3% on Desktop/ PC and 5.6% on our Voice platform.  Total Active Listings stoo

  53. Slide 53: Earnings Release Metrics Table

    Earnings Release YoY QoQ Metric Unit 1Q-FY20 1Q-FY19 4Q-FY19 change change Unique Visitors^ (million) 156.1 125.2 24.6% 139.1 12.2% - Mobile (million) 125.1 92.3 35.5% 110.4 13.4% - Desktop/ PC (million) 22.3 23.5 -5.3% 20.6 8.0% - Voice (million) 8.7 9.4 -7.3% 8.1 7.2% - Mobile % share 80.2% 73.7%

  54. Slide 54: About Just Dial Limited

    Earnings Release About Just Dial Limited Just Dial Limited provides local search related services to users in India through multiple platforms such as Desktop/ PC website (https://www.justdial.com), mobile site (https://t.justdial.com), mobile apps (Android, iOS, Windows), over the telephone (Voice,

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