Slide 1: Q4 and FY2019 Earnings Update
Firstsource Solutions Limited Q4 and FY2019 Earnings Update
Slide 2: Disclaimer
Disclaimer Certain statements in this presentation concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties
Slide 3: Performance Analysis | Business Outlook
01 | Performance Analysis 02 | Business Outlook
Slide 4: Q4 FY2019 Executive Summary
Q4 FY2019 Executive Summary Revenues: Q4FY'19 Revenues at ₹ 967.2 crore, Q3FY'19 at ₹ 985.2 crore, Q4FY'18 at ₹ 897.3 crore ‒ Q-o-Q de-growth of 1.8% in Rupee terms; growth of 0.7% in constant currency ‒ Y-o-Y growth of 7.8% in Rupee terms; growth of 3.8% in constant currency EBITDA: Q4FY'19 EBI
Slide 5: FY2019 Executive Summary
FY2019 Executive Summary Revenues: FY'19 Revenues at ₹ 3,826.3 crore, FY'18 at ₹ 3,535.2 crore ‒ Y-o-Y growth of 8.2% in Rupee terms; growth of 2% in constant currency ‒ Proforma ABU then Y-o-Y growth of 9.9% in Rupee terms; growth of 5% on constant currency terms EBITDA: FY'19 EBITDA of ₹ 535.5
Slide 6: Financial Performance Q4 FY19 and FY19
Financial Performance Q4 FY19 and FY19 In ₹ million Q4 FY 2019 Q3 FY 2019 Q4 FY 2018 In ₹ million FY 2019 FY 2018 Income from services Income from services 37,867 34,315 9,642 9,723 8,713 Other operating Income 396 1,037 Other operating Income 30 129 260 Revenue from operations 38,263 35,352 Revenue
Slide 7: Other Highlights
Other Highlights Employee and Attrition Details Foreign Exchange Hedges Headcount: Outstanding FX hedges at $57 million for USD and £95 million for GBP 18,712 employees as on March 31, 2019 • Next 12 months: 83% coverage for USD at INR 70.4 levels, 81% • 8,968 employees in India coverage for GBP at
Slide 8: Q4 FY19 Revenue Snapshot
Q4 FY19 Revenue Snapshot Revenue by Geography Revenue by Verticals 1.2% 1.1% 0.0% 2.4% 1.0% 2.1% 43.2% 43.8% 43.6% 37.6% 34.1% 33.3% 31.0% 28.5% 27.5% 55.6% 55.2% 55.3% 31.4% 35.3% 36.8% Q4 FY2018 Q3 FY2019 Q4 FY2019 Q4 FY2018 Q3 FY2019 Q4 FY2019 USA UK India & RoW BFSI Telecom & Media Healthcare Ot
Slide 9: FY19 Revenue Snapshot
FY19 Revenue Snapshot Revenue by Geography Revenue by Verticals 2.8% 1.1% 0.1% 1.7% 43.6% 43.9% 36.8% 34.3% 33.9% 28.0% 53.6% 55.0% 29.2% 36.0% FY2018 FY2019 FY2018 FY2019 USA UK India & RoW BFSI Telecom & Media Healthcare Others Revenue by Delivery Revenue by Segment Top Clients 8.0% 9.3% 75.9% 80.
Slide 10: Performance Analysis | Business Outlook
01 | Performance Analysis 02 | Business Outlook
Slide 11: Business Outlook
Business Outlook • BFSI vertical (Mortgage, Collections and BFSI CM in the UK) and Healthcare Provider are expected to be growth drivers in FY20 • Headwinds in the Payer business likely to continue and will degrow in FY2020; Business being restructured to drive higher level of profitability • Digita
Slide 12: Helping customers stay ahead of the curve through transformational technologies and capabilities
Helping customers stay ahead of the curve through transformational technologies and capabilities Firstsource is a leading provider of customised Business Process Management (BPM) services. We specialise in helping customers stay ahead of the curve through transformational solutions in order to reima