Trade Window Holdings Ltd. · NZX:TWL
Trade Window — FY2026 Earnings Presentation
31 slides from Trade Window's earnings presentation, May 29, 2026
Slide 1: FY 2026 Financial Results Investor Presentation
For personal use only FY 2026 Financial Results Investor Presentation 29 May 2026
Slide 2: Disclaimer
Disclaimer This presentation has been prepared by Trade Window Holdings Limited (TradeWindow). All information is current at the date of this presentation, unless stated otherwise. All currency amounts are in NZ dollars unless stated otherwise. For personal use only Information in this presentation:
Slide 3: Agenda
Agenda For personal use only FY26 summary 4 Customers 9 Product 14 Dewald van Rensburg Deidre Campbell Andrew Balgarnie Financial overview 17 Acting Chief Executive Officer Chief Financial Officer Chief Strategy Officer Outlook 25 Q&A 26 Investor Presentation 3
Slide 4: FY26: revenue rises 20%; ARR passes $10m
FY 26: revenue rises 20%; ARR passes $10m • Successful execution of strategy delivers strong growth in revenue and focused cost management, clearing the path to financial sustainability For personal use only • Trading revenue rises to $9.6 million, a 20% increase on the $8.0 million in the prior yea
Slide 5: Key performance indicators – Year ended March 2026
Key performance indicators – Year ended 31 March 2026 For personal use only $9.6m $10.1m $30,352 $13,907 Annual ARPC per annum Trading revenue ARPC per annum Recurring (Freight (Shippers) Revenue Forwarders) Up 20% Up 17% Up 22% Up 27% 63% 547 89% $661k Customer Internally Gross Margin Customers ret
Slide 6: Consistent revenue growth and a clear pathway to profitability
Consistent revenue growth and a clear pathway to profitability Growing recurring revenue base, expanding margins, and heading towards profitability For personal use only Annual Recurring Revenue1 (NZ$m) Gross margin Cashflow from Operations (NZ$m) 28% CAGR 1. Annual Recurring Revenue is calculated u
Slide 7: Consistent revenue growth: ARPC and retention
Consistent revenue growth and a clear pathway to profitability Increasing ARPC across customer segments with resilient retention and steady customer growth For personal use only ARPC1 (Shippers) ARPC1 (Freight Forwarders) Customers/Retention Rate 21% 24% CAGR CAGR 1. Average Revenue Per Customer Inv
Slide 8: Australia the fastest-growing region
Consistent revenue growth and a clear pathway to profitability Strong Australian demand and partnerships turned Australia into the fastest-growing region For personal use only New Zealand revenue (NZ$m) Australian revenue (NZ$m) Rest of world (NZ$m) 22% 30% CAGR CAGR Investor Presentation 8
Slide 9: Customers
For personal use only Customers
Slide 10: Trusted by global trade operators across various industries
Trusted by over 500 global trade operators across various industries A selection of customers which include some of Australasia’s most prolific shippers and freight forwarders For personal use only Shippers Freight Forwarders (Importers/Exporters) Note, logos don’t necessarily correspond to top cust
Slide 11: New Zealand our foundation, Australia our growth engine
Trusted by over 500 global trade operators across various industries New Zealand our foundation, Australia our growth engine For personal use only Investor Presentation 11
Slide 12: Revenue diversity with low concentration risk and customer churn
Revenue diversity with low concentration risk and customer churn High quality, diverse and predictable recurring revenues For personal use only Note: 1. FY26 year ending 31 March 2026 2. 12 months ending 31 March 2026 Investor Presentation 12
Slide 13: Trading revenues are highly predictable with 95% recurring
Revenue diversity with low concentration risk and customer churn Trading revenues are highly predictable with 95% recurring Installation Service For personal use only revenue revenue Transactional revenue • TradeWindow generates transactional revenue each time a customer either creates or shares a s
Slide 14: Product
For personal use only Product
Slide 15: FreightAI
FreightAI FreightAI is the foundational platform architecture underpinning TradeWindow's long-term intelligent trade ecosystem strategy For personal use only FY 2024 Investor Presentation 15
Slide 16: Product development roadmap
Product development roadmap Updates coming for FreightAI For personal use only FY 2024 Investor Presentation 16
Slide 17: Financial Overview
For personal use only Financial Overview
Slide 18: Financial performance
Financial performance Trading revenue up 20% driven by organic growth Income Statement $000 FY26 FY25 Change $ Change % For personal use only • Trading revenue up 20% to $9.6m, with sales Trading revenue 9,609 8,031 1,579 20% across all core products Other income 4 40 (36) -89% • Employee costs were
Slide 19: Revenue by type and country
Revenue by type and country Organic growth underpinning revenue increase Revenue by type $000 FY26 FY25 Change % • Organic trading revenue growth of 20% driven For personal use only Transactional 5,106 4,289 19% by a focus on higher-quality customer relationships and effectively passing on price Sub
Slide 20: Average revenue per customer
Average revenue per customer ARPC for both customer segments continues to increase • Total customers 547 down 7 reflecting For personal use only Freight FY26 FY25 Change % our deliberate rationalisation of lower- Subscriber1 customer nos. period end 264 296 -11% value accounts. • Increased monthly A
Slide 21: Operating expenses / staff numbers
Operating expenses / staff numbers Reflects increased sales, research and development costs and the ASX listing Personnel & employee expense $000 FY26 FY25 Change $ Change % For personal use only Cost of goods sold 2,400 2,196 203 9% • Employee spend overall increased in line with Freight AI develop
Slide 22: Balance sheet
Balance sheet For personal use only $000s FY26 FY25 Change $ Change % Key notes Current Assets 5,668 1,548 4,120 266% Cash on hand as at 31 March 2026 $4.2m Non-Current Assets 9,386 9,873 (487) -5% Total Assets 15,053 11,420 3,633 32% Current Liabilities 2,349 2,489 (140) -6% Non-Current Liabilities
Slide 23: Cashflow
Cashflow $000s FY26 FY25 Change $ Change % For personal use only Operating Activities • Balance date cash and cash equivalents of $4.2m Cash Received from Customers 10,672 8,841 2,568 41% Cash Paid to Suppliers and Employees (11,983) (10,368) (1,615) 16% • Successful capital raisings of $7.0m. Incom
Slide 24: FY27 outlook
FY27 outlook • The Australian market still presents significant growth opportunity For personal use only • Pipeline of new features and functionality for existing products • FreightAI is on track for initial commercial release in September 2027 • We expect FY27 revenue growth to be in the range of 1
Slide 25: Q&A
For personal use only Q&A
Slide 26: Appendix
For personal use only Appendix
Slide 27: Experienced and aligned management team
Highly Our experienced product and motivated development prioritiesmanagement team Experienced and aligned management team ready to deliver growth strategy For personal use only Dewald Janse van Rensburg Kerry Friend Deidre Campbell Andrew Balgarnie Johan Oliver Acting Chief Executive Officer Execut
Slide 28: Our board of directors
Our board of directors For personal use only Alasdair MacLeod Phil Norman AJ Smith Kerry Friend Independent Chair Independent Director Director Executive Director Alasdair joined the board in October Phil joined the board in October 2021 and was appointed Chair at 2021. that time. Former Partner at
Slide 29: Projected financials – key assumptions
Projected financials – key assumptions Forward-looking financial information is inherently subject to judgement, risks and uncertainty, including from events beyond Trade Window’s control. Key assumptions which may have a material risk to our projections include: For personal use only SPECIFIC GENER
Slide 30: Glossary
Glossary Annualised Recurring Revenue (ARR) Customs Broker Shipper For personal use only The recurring revenue for a specified month annualised. A Customs Broker is a licenced individual who acts as A Shipper is an exporter or importer who requires an intermediary for Shippers and Freight Forwarders
Slide 31: Thank you
For personal use only Thank you Contact Andrew Balgarnie Chief Strategy Officer TradeWindow +64 275 594 133 andrew@tradewindow.io