Quilter Plc · LSE:QLT
Quilter — Avior Digital Summit 2020
9 slides from Quilter's conference presentation, June 2020
Slide 1: Avior Digital Summit 2020
Quilter Basic rBand Guidelines Our b rand a ssets 1 Avior Digital Summit 2020 Karin Cook, Chief Operating Officer June 2020
Slide 2: Introduction: Karin Cook, Chief Operating Officer
Introduction: Karin Cook, Chief Operating Officer Joined Quilter in January 2019 Experience of leading major operations and IT transformations, and leading complex business units and group-wide processes in large, publicly-listed financial services organisations Prior to Quilter, spent five ye
Slide 3: Optimisation: A phased, multi-year programme
Optimisation: A phased, multi-year programme Laying the path to Quilter becoming the best version of itself that it can be Phase 1: Phase 2: Operational efficiencies Streamline Widen scope of efficiency plan to Efficiency initiatives to deliver streamline the business post-PTP improvements in operat
Slide 4: Optimisation focussed on addressable cost base
Optimisation focussed on addressable cost base 2018 Addressable costs Contribution to Optimisation: A phased, multi-year approach Total costs optimisation 555 18 Phase: 1. Operational efficiencies 105 • Efficiency initiatives to deliver Programme improvements in operational of activity: performance
Slide 5: Optimisation Phase 1: 2019 £14m saving delivered, £24m run-rate achieved
Optimisation Phase 1: 2019 £14m saving delivered, £24m run-rate achieved What we have done What we have left to do Simplification and unification of central support functions Fully transform our support functions into centres commenced of excellence Quick win tactical efficiencies delivered
Slide 6: Quilter's response to covid-19
Quilter’s response to covid-19 Protecting employees, advisers and customers; Preparing to deliver through disruption c.98% of Quilter staff now working remotely including 200+ contact centre-based colleagues Technology a key enabler for business continuity: Accelerated delivery of IT and remot
Slide 7: Optimisation programme
Optimisation programme Present focus on realising the benefits from phase 1 initiatives, with phase 2 planning starting for implementation post-PTP Phase 2 opportunities in IT, with further middle and back-office operational efficiencies, taking learnings from Covid-19 continuity-induced innovat
Slide 8: Quilter Basic r B and Guidelines Our b rand a
Quilter Basic rBand Guidelines Our b rand a ssets 1
Slide 9: Contacts
Contacts Investor enquiries John-Paul Crutchley UK +44 (0)7595 301 018 john-paul.crutchley@quilter.com Keilah Codd UK +44 (0)7776 649 681 keilah.codd@quilter.com Media enquiries Jane Goodland UK +44 77 9001 2066 jane.goodland@quilter.com Tim Skelton-Smith UK +44 78 2414 5076 tim.skelton-smith@quilte