Turkcell Iletisim Hizmetleri A.s. · BIST:TCELL
Turkcell Iletisim Hizmetleri A.s — Turkcell Iletisim Hizmetleri A S — Corporate Update (April 2020)
13 slides from Turkcell Iletisim Hizmetleri A.s's corporate update, Apr 10, 2020
Slide 1: Our Initial Take on COVID-19
1 COVID - 19 Initial Take Our Initial Take on COVID - 19 Turkcell Group April 10, 2020
Slide 2: CEO Remarks
2 COVID - 19 Initial Take CEO Remarks Dear Stakeholders, We are going through an enormous global crisis that has and is expected to impact each and every sector in a variety of ways . As Turkcell, we believe we have acted fairly quickly in taking precautions and actions both for our customers and at
Slide 3: Our Initial Take on the Impacts of COVID-19 – Key Points
3 COVID - 19 Initial Take Our Initial Take on the Impacts of COVID - 19 KEY POINTS At Turkcell, we are closely monitoring the situation, and act via work groups/squads at each function We prioritize employee health, keeping our services and operations uninterrupted, and management of any potential r
Slide 4: COVID-19 in Turkey
4 COVID - 19 Initial Take COVID - 19 in Turkey • The first case reported on March 10, relatively later than in other countries • Schools in recess since March 16; bars, restaurants, social gatherings closed as of March 21 • Curfew for risky group (ages >65 or those with a chronic disease) on March 2
Slide 5: Initial Management Response
5 COVID - 19 Initial Take Initial Management Response EMPLOYEES Remote working since March 13 including more than 10 ,000 call center agents Provided field employees with necessary hygiene equipment CUSTOMERS Free 6 GB/ mo for mobile remote education portal; free 10GB/ mo TV+ users for remote educat
Slide 6: Initial Impact on Strategic Focus Areas
6 COVID - 19 Initial Take Initial Impact on Strategic Focus Areas Digital Services Digital Business Solutions Techfin Services • Our digital services offer entertainment at home; facilitate remote working and education • 2x increase in data usage on TV+ • BiP connecting friends, families and colleag
Slide 7: Initial Impact on Operations in Turkey
7 COVID - 19 Initial Take USAGE DATA USAGE 35 % in total network ACQUISITION CHURN 35% M obile P ostpaid 37% Mobile Postpaid VISITORS 30% SALES 76% DIGITAL SERVICES 10x BiP Group Video Calls SUBSCRIPTION DIGITAL CHANNELS Note: Figures compare last week of March to last week of February except for da
Slide 8: Initial Impact on Our International Business
8 COVID - 19 Initial Take I nitial I mpact on Our International Business • Quarantine rules are applied in the country • Economy and sector is vulnerable to limitations on travel, as tourism and int’l students are major sources of income • Declining demand for student tariffs, as university students
Slide 9: Our Balance Sheet and Liquidity Position
9 COVID - 19 Initial Take Our Balance Sheet and Liquidity Position Prudent FX Risk Management: Long FX position of USD115Mn as of Dec - 19 Maturity risk management: Average debt maturity around 5 years, working capital is funded mainly through bank loans matching the maturity of our obligations Liqu
Slide 10: Major Challenges and Risks
10 COVID - 19 Initial Take Major Challenges and Risks CONSUMER SEGMENT Declining traffic in physical channel impacting customer acquisitions (similar but positive impact on churn levels) Pre - paid line top - ups in physical channels (low pre - paid subs share of 38%, rev. share is <20% in mobile in
Slide 11: Long Term Opportunities
11 COVID - 19 Initial Take Long Term Opportunities DIGITALIZATION OF CUSTOMER Fast forward digitalization enhances the opportunities in business & entertainment Our digital business solutions needed for online education platforms, remote work, e - commerce Rising use of our digital services portfoli
Slide 12: Telecom services have become more critical for work, education & life
12 COVID - 19 Initial Take Telecom service s ha ve become more critical for work, education & life • Need for Turkcell’s quality service is more important than ever • We see strong demand leading to overage, upsell and behavior change Fast forward digitalization enhances the opportunities in busines
Slide 13: Notice
13 COVID - 19 Initial Take Notice This presentation was prepared solely for informational purposes and does not constitute or form part of, and should not be c ons trued as an offer to sell or the solicitation of an offer to buy any security in any jurisdiction and neither the issue of the presentat
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