Vodacom Group Limited · JSE:VOD

Vodacom — Investor Day (February 2022)

88 slides from Vodacom's investor day presentation, Feb 23, 2022

  1. Slide 1: Vodacom Group Digital ecosystem – Investor Day

    Vodacom Group Digital ecosystem Vodacom Group Investor Day 23 February 2022 Further together

  2. Slide 2: Agenda

    Agenda 23 February 2022 Topic Presenter Welcome & introduction Shameel p3 Our strategy in action Shameel p4 Accelerating financial services (Vodacom South Africa) Mariam p14 Accelerating financial services (M-Pesa Africa) Sitoyo p39 Digital partner of choice for enterprises William p60 Big data & an

  3. Slide 3: Vodacom Group | Connecting people, places & things for a better future

    Vodacom Group | Connecting people, places & things for a better future Market leading position across all our markets New services revenue contribution2 R98.3bn R39.3bn Vodacom Group New services Safaricom Vodacom Group revenue Vodacom Group EBITDA South Africa & International markets EBITDA margin

  4. Slide 4: Showcasing our digital ecosystem and key drivers of new services

    Vodacom Group | Showcasing our digital ecosystem and key drivers of new services Accelerating Accelerating Digital partner of financial services financial services Big data & analytics choice for enterprises (South Africa) (M-Pesa Africa) Showcase Financial Financial services IoT All business lines

  5. Slide 5: Our strategy in action – Key messages

    Key messages Our strategy in action We are accelerating our System of Advantage Our digital ecosystem is integral to our strategy Our financial services is high-growth & scalable Big data & analytics is the engine powering our digital ecosystem Our digital ecosystem enhances growth, returns and soci

  6. Slide 6: Leading African TechCo with clear System of Advantage

    Our Strategy | Leading African TechCo with clear System of Advantage Africa’s leading communications company Footprint finalised Secure leadership in mobile and fixed • Launch and scale Ethiopia • Lead in mobile data – 4G, 5G. Accelerate smartphone penetration • Complete Egypt transaction • Partners

  7. Slide 7: We are accelerating our System of Advantage

    Strategy in action | We are accelerating our System of Advantage Strategic objective: Acceleration: Strategic outcomes: Market leader in Egypt, • Geographic & product diversification Ethiopia licence Secure leadership in • Larger addressable market fixed and mobile • Higher customer lifetime value S

  8. Slide 8: Our digital ecosystem is integral to the System of Advantage

    Strategy in action | Our digital ecosystem is integral to the System of Advantage Scale financial Digital partner of choice World class loyalty and Personalisation through and digital Services for enterprises customer experience CVM and Big Data M&A scaling fibre, VodaBucks (loyalty) R7.4bn consolid

  9. Slide 9: Our financial services is high-growth & scalable

    Strategy in action | Our financial services is high-growth & scalable Vodacom Group 100% basis (incl. Safaricom) Growth opportunities across our footprint3 >57 million Strong growth $314bn Mobile payments Insurance financial services customers financial services revenue1 M-Pesa last twelve months (L

  10. Slide 10: Lifestyle SuperApp

    Strategy in action | Our financial services is high-growth & scalable Consumer proposition Lifestyle SuperApp Merchant proposition powered by Trusted platform & brand, Large footprint, low set up costs, personalised offers, access to personal targeting, affordable financial services low customer acq

  11. Slide 11: High-growth & scalable financial services model, with attractive returns

    Strategy in action | High-growth & scalable financial services model, with attractive returns Expanding our product set to capture growth opportunities + Scalable platform + Multiple revenue drivers = Attractive margins & returns Payments & Savings & SuperApp Lending Insurance ` (VodaPay & M-Pesa) F

  12. Slide 12: Big Data & Analytics is the engine powering our digital ecosystem

    Strategy in action | Big Data & Analytics is the engine powering our digital ecosystem Big Data & Analytics CVM Loyalty Financial Services • Expanding customer view with • Deep understanding of • Use of CVM and Big Data • Incorporating financial services >3 000 attributes customer telco behaviour ca

  13. Slide 13: Unlocking more opportunities across our footprint

    Strategy in action | Unlocking more opportunities across our footprint Our digital ecosystem enhances growth, returns and societal impact Capturing the Strong outlook for new services opportunity in telecom (financial & digital services, IoT and fixed) • Access to >130 million customers, and Vodafon

  14. Slide 14: Accelerating financial services (South Africa)

    Accelerating financial services (South Africa) Mariam Cassim Further together Vodacom Group Investor Day | 23 February 2022 14 Vodacom Group Investor Day | 23 February 2022 1

  15. Slide 15: Key messages

    Key messages Accelerating financial services (South Africa) South Africa financial services revenue R million / % Track record of profitable growth and product expansion +20.3% +21.6% +13.8% +64.5% 4.6% Bringing consumers and merchants together 4.2% 3.7% 3.1% VodaPay SuperApp revolutionising our pro

  16. Slide 16: Track record of growth and product expansion

    Financial services Track record of growth and product expansion 13.9m customers Scale our Acquiring solutions and merchants Trade Insure Lend Payments • +R270 billion • 5th largest • 5 million Airtime Acquiring transactional data insurer by profit Advances per day Entrench our Lending solutions acro

  17. Slide 17: Bringing consumers and merchants together

    Bringing consumers and merchants together with exceptional and personalised experiences VodaPay Consumer SuperApp Merchant We will provide consumers with exceptional Insure Lend We will offer merchants leading platform experiences through seamless, engaging capabilities, payment services and new way

  18. Slide 18: Bringing consumers and merchants together

    Bringing consumers and merchants together with exceptional and personalised experiences VodaPay Consumer SuperApp Merchant We will provide consumers with exceptional Insure Lend We will offer merchants leading platform experiences through seamless, engaging capabilities, payment services and new way

  19. Slide 19: Merchant solutions that address the challenges faced by small enterprises

    Merchant solutions that address the challenges faced by small enterprises Protection of their assets in the time of loss Providing benefits to their employees Ordering of goods & services Receiving cashless payments Growing their business Funding that is quick, cheap and affordable Acquiring more cu

  20. Slide 20: Merchant solutions anchored by innovative payments processing services

    Merchant solutions anchored by innovative payments processing services Receiving cashless payments Expanding the merchant Acquiring debit & Online ecosystem to Transactional credit card payments Payment Gateway and Value Added Services Live POS POS Online VAS Android Payments Solutions Android Kwika

  21. Slide 21: Merchant solutions: convenient funding solutions for SMMEs

    Merchant solutions an unmatched ecosystem of convenient funding solutions for SMMEs Access to quicker payments from their Business applies through a single originations platform and receives an aggregated set of customised offers large customers Live solutions Access to funding that is quick, cheap

  22. Slide 22: Merchant solutions: VodaSure

    Merchant solutions the preferred connected and trusted insurer that delivers on demand, One-Click Insurance for enterprises VodaSure Protection of their Live solutions assets in the time of loss Group Group Business Life Funeral Insurance Providing benefits to their employees VodaSure own products O

  23. Slide 23: VodaTrade

    Merchant solutions scaling the platform with new data-driven propositions personalised to our customer needs VodaTrade Live solutions • c2 000 merchants onboarded • Merchant pays digitally • Backend recon portal with Ordering of goods • Access to wallet – funded via • Driver receives sms POP recon a

  24. Slide 24: VodaPay SuperApp mini-apps scale to all tiers of merchants

    Merchant solutions the VodaPay SuperApp, with 1 000s of mini-apps, will scale to include all tiers of merchants Growing their business VodaPay SuperApp We will use our mini-app platform to reach the lowest segment of merchants, enabling them with digital storefronts and access to market Acquiring mo

  25. Slide 25: Love Jacaranda

    Love Jacaranda Further together Vodacom Group Investor Day | 23 February 2022 25 12 Vodacom Group Investor Day | 23 February 2022

  26. Slide 26: Bringing consumers and merchants together

    Bringing consumers and merchants together with exceptional and personalised experiences VodaPay Consumer SuperApp Merchant We will provide consumers with exceptional Insure Lend We will offer merchants leading platform experiences through seamless, engaging capabilities, payment services and new way

  27. Slide 27: Typical challenges faced by consumers

    Typical challenges faced by consumers Value seeking Data usage Access to health and wellness services Tedious process of opening a bank account Complex and costly nature of acquiring insurance One size fits all products High cost of cash and banking Multiple e-commerce platform and navigating crowde

  28. Slide 28: The VodaPay app has a one login philosophy for all services

    The VodaPay app has a one login philosophy for all services Entering the same data repeatedly across multiple platforms One App, Centralised One payment Mariam One Login user data for gateway to pay Risk of sharing of personal and financial data all VodaPay Mariam for anything services and everythin

  29. Slide 29: VodaPay offers a digital wallet up to R20 000

    VodaPay offers a digital wallet up to R20 000 for affordable transactional banking High cost of cash and banking Digital wallet: Simple KYC Send money Affordable Mariam process and securely in SA Tedious process of banking and upgrade your Mariam without leaving opening a bank account cashless walle

  30. Slide 30: VodaPay SuperApp puts all usual apps in one place

    The VodaPay SuperApp allows consumers to have all their usual apps in one convenient place Too many apps, and limited Zero-rated app for phone storage Vodacom customers Data usage VodaPay All mini-apps are in one place and are loaded on run time 17 Further together Vodacom Group Investor Day | 23 Fe

  31. Slide 31: VodaPay offers a range of internal solutions

    C3 Confidential VodaPay customers are offered a compelling range of internal solutions Access to financing Access to health and Financing wellness services Complex nature of getting insurance and untrustworthy providers Health & Wellness Insurance Further together Vodacom Group Investor Day | 23 Feb

  32. Slide 32: Enhancing offerings through partnerships and platforms

    We are enhancing our portfolio of offerings through partnerships and platforms that will unlock new revenue streams and channels for consuming content Vodacom owned Third-party services Upcoming Lack of affordable and accessible content services Vodacom branded products Third-party services that we

  33. Slide 33: SuperApp Demo's

    SuperApp Demo’s Further together Vodacom Group Investor Day | 23 February 2022 33 20 Vodacom Group Investor Day | 23 February 2022

  34. Slide 34: Further together

    Further together Vodacom Group Investor Day | 23 February 2022 34 21 Vodacom Group Investor Day | 23 February 2022

  35. Slide 35: Further together

    Further together Vodacom Group Investor Day | 23 February 2022 35 22 Vodacom Group Investor Day | 23 February 2022

  36. Slide 36: Further together

    Further together Vodacom Group Investor Day | 23 February 2022 36 23 Vodacom Group Investor Day | 23 February 2022

  37. Slide 37: So far…

    77 Live So far… Customer split Prepaid: c72% mini-apps 1.7m 1.2m Non Vodacom: c10% Most popular days Downloads Registrations Sundays are the least popular Biggest revenue drivers Thursdays are the most popular Vodacom telco offerings Utility payments R1 deal >27% >2.5m Spend 10-30mins Transactions i

  38. Slide 38: We are on a clear growth path

    We are on a clear growth path Growth outlook VodaPay is all about platform economics Medium-term double digit growth potential Downloads Attractive VFS return on capital employed Registered users 4 million new VFS customers over the medium-term Active users & increase in services per customer Transa

  39. Slide 39: Accelerating financial services (M-Pesa Africa)

    Accelerating financial services (M-Pesa Africa) Sitoyo Lopokoiyit Further together Vodacom Group Investor Day | 23 February 2022 39

  40. Slide 40: Key messages: Accelerating financial services (M-Pesa Africa)

    Key messages Accelerating financial services (M-Pesa Africa) M-Pesa revenue (R’bn / %) Consolidated - Vodacom International Associate - Safaricom (100% basis) Track record of profitable growth and product expansion +5.8%* +12.6%* -2.1%* +22.7%* 22% 38% +19.2%* M-Pesa Africa is driving the commercial

  41. Slide 41: M-Pesa – a track record of profitable growth and product expansion

    M-Pesa – a track record of profitable growth and product expansion Inclusive growth An exciting future driven by focused strategy We have an opportunity to become a more valuable African fintech • M-Pesa Africa driving the commercial model and strategic roadmap • 7 strategic goals will enable M-Pesa

  42. Slide 42: M-Pesa has delivered a tremendous social impact

    M-Pesa has delivered a tremendous social impact… 2007 M-Pesa was launched to digitise Now M-Pesa has contributed to broader microfinance operations in Kenya Financial economic development within the inclusion rate1 country… Primary use case was 2006 2019 digital remittance (cash-in and 57% 2 83% cas

  43. Slide 43: … and financial success to become largest platform in Africa

    … and financial success to become largest platform in Africa* M-Pesa Africa portfolio* 51 million Annual revenue; $bn SF: ~$0.8bn/R12.4bn IB:~$0.3bn/R4.5bn +15% monthly active users in Africa1 p.a. ~1.1 ~0.5 Egypt June 2013 604k active agents1 FY16 FY21 Ghana Ethiopia 465k 30 day active customers; m

  44. Slide 44: M-Pesa – a track record of profitable growth and product expansion

    M-Pesa – a track record of profitable growth and product expansion Inclusive growth An exciting future driven by focused strategy We have an opportunity to become a more valuable African fintech • M-Pesa Africa driving the commercial model and strategic roadmap • 7 strategic goals will enable M-Pesa

  45. Slide 45: M-Pesa Africa is driving the commercial model

    M-Pesa Africa is driving the commercial model M-Pesa Africa is… … implementing an agile organisational model… ….with clear focus 50:50 joint venture Brand focus Legal structure Vodacom ownership Seven strategic goals Integrated with between Vodacom Group and Safaricom Kenya Safaricom Associate Local

  46. Slide 46: 7 strategic goals will enable M-Pesa Africa to achieve its growth ambitions

    7 strategic goals will enable M-Pesa Africa to achieve its growth ambitions Growth Ability to scale technology, processes, risk mitigation (e.g. Anti-money laundering controls) and people capabilities across geographies and a migration to an agile operating model Electronic payments Financial servic

  47. Slide 47: Technology is a key enabler of the strategic goals

    Technology is a key enabler of the strategic goals Cloud Core Platforms Digital eXperience Layer (DXL) Software Factory SuperApp Data Lake Objectives DevSecOps resources and A single app codebase with mini-app Single large-scale data & Cloud-Native, Centralised Core A standard integration platform f

  48. Slide 48: Bringing consumers and merchants together

    Bringing consumers and merchants together Credit Business Mini-apps B2B Consumer 2.6 million Businesses 51 million Customers 604k Active Agents C2B Wealth P2P Insurance Target Addressable Market Target Addressable Market 200 million Consumers 13-15 million merchants e-Commerce Big Data Enterprise, M

  49. Slide 49: Empowering merchants

    Empowering merchants Credit Business Mini-apps B2B Consumer 2.6 million Businesses 51 million Customers 604k Active Agents C2B Wealth P2P Insurance Target Addressable Market Target Addressable Market 13-15 million merchants 200 million Consumers e-Commerce Big Data Enterprise, Merchant Business Loya

  50. Slide 50: Merchants | Differentiated offerings for all segments

    Merchants | Differentiated offerings for all segments Monthly active users* Enterprise • Cashless distribution payments • Closed loop payments • Bulk disbursements and cyclical >100k 11 million collections • Customer to Business payments Customers Transacting on M-Pesa merchant tills every month M-P

  51. Slide 51: Merchants | We've launched a great SuperApp to empower businesses

    Merchants | We’ve launched a great SuperApp to empower businesses Graphs to track collections Transaction tools to Quick and easy sign-in and disbursements make payments easy 322k App downloads 47% of all merchant transactions are Single view of all QR code via the app Transacting till Working capit

  52. Slide 52: Merchant SuperApp provides access to a wide network of global partners

    Merchants | SuperApp provides access to a wide network of global partners Financial Services Credit Utilities & taxes Payments Liquid Insurance investments Payment requests Social credit Merchant Rent Working capital SuperApp Salaries Cross-border Mini-apps Marketplace e-Commerce e-Commerce Interop

  53. Slide 53: Merchant SuperApp demo

    Merchant SuperApp demo Live demo Vodacom Group Investor Day | 23 February 2022 53

  54. Slide 54: Empowering consumers

    Empowering consumers Credit Business Mini-apps B2B Consumer 2.6 million Businesses 51 million Customers 604k Active Agents C2B Wealth P2P Insurance Target Addressable Market Target Addressable Market 13-15 million merchants 200 million Consumers e-Commerce Big Data Enterprise, Merchant Business Loya

  55. Slide 55: Consumer | M-Pesa is Africa's largest financial services platform for consumers

    Consumer | M-Pesa is Africa’s largest financial services platform for consumers Our proposition 1 Trust 140x Global payments Basic services More M-Pesa agents than $3.1bn of IMT value transacted $414 000 transacted per min, the top 5 banks’ branches in FY21 incl. cash-in / cash-out, P2P combined tra

  56. Slide 56: Consumer | Our SuperApp powers a digital consumer lifestyle

    Consumer | Our SuperApp powers a digital consumer lifestyle Loan access with a Wealth management / Offline mode VISA Virtual card digital credit score investments 9m App downloads MARKETPLAC E 2.25m Monthly active users QR code payments for P2P Bill manager for digital ANT+ mini-app platform (KE) an

  57. Slide 57: Consumer | Our app ecosystem connects to the best partners

    Consumer | Our app ecosystem seamlessly connects to the best partners in the industry… Financial Services Payments Saving & credit Wealth management Education Rent Entertainment IMT Utilities Insurance Consumer Discount store SuperApp Loyalty Retail E- Interop QR Commerce Rewards Marketplace Mini-ap

  58. Slide 58: Consumer SuperApp demo

    Consumer SuperApp demo Live demo Vodacom Group Investor Day | 23 February 2022 58

  59. Slide 59: We are on a clear growth path

    We are on a clear growth path Revenue mix FY21 Growth outlook* Revenue mix FY26 8% Medium-term 14% double digit growth potential 35% Attractive return on capital employed 65% 78% >20 million new M-Pesa customers over the medium-term Payment services (e.g. IMT, P2P, cash-out) Payment services Digital

  60. Slide 60: Digital partner of choice for enterprises

    Digital partner of choice for enterprises William Mzimba Vodacom Group Investor Day | 23 February 2022 60 Further together

  61. Slide 61: Key messages: Vodacom Business (Group)

    Key messages Digital partner of choice for enterprises Vodacom Business (Group) R million / % We are the digital transformation partner of choice for +8.2% enterprises +4.7% +6.0% +12.8% Our new growth drivers provide significant scope for growth 22.9% 24.2% 21.6% 21.4% IoT case study – We have uniq

  62. Slide 62: Vodacom Business System of Advantage

    Vodacom Business System of Advantage | The digital transformation partner of choice for enterprises Vodacom Business System of Advantage Digital transformation partner of choice for all enterprises Mobile & Fixed SME Champion Gigabit Infrastructure Internet of Things Financial Services Africa & Whol

  63. Slide 63: Growth drivers | Accelerate and scale new services

    Growth drivers | Accelerate and scale new services Key growth drivers Enablers Opportunity IoT • Vodafone is the global leader in IoT connectivity • Centre of excellence accelerator for rapid incubation GDSP • Connectivity • Hardware R30bn FY25 opportunity in Africa • Horizontal platforms via subsid

  64. Slide 64: IoT case study | We have unique scale and capabilities

    IoT case study | We have unique scale and capabilities Vodafone is the global leader in IoT1 + Local solutions with global reach Centre of competency Specialisation Key E2E solutions Scale & expertise Technical capabilities Asset tracking • 250 in-house IoT specialist • Self-built and secure global

  65. Slide 65: Smart Asset Management

    Smart Asset Management Vodacom Group Investor Day | 23 February 2022 65 Further together

  66. Slide 66: Context | Service delivery in South Africa

    Context | Service delivery in South Africa Realities of government service delivery Financial Management Infrastructure Financial Compliance to Failing Asset Loss of scarce Health and Sustainability Financial Standards networks resources Safety risks Challenges with: • Adverse audit findings • Reven

  67. Slide 67: Smart Asset Management | Building a smarter, sustainable society

    Smart Asset Management | Building a smarter, sustainable society Digital Asset Management Solution Manages physical assets: infrastructure, facilities, movable assets Provides asset owners Benefits SAMS components include Entire asset portfolio located centrally IoT sensors Analytics & gateways Set

  68. Slide 68: Further together

    Vodacom Group Investor Day | 23 February 2022 68 Further together

  69. Slide 69: Further together

    Vodacom Group Investor Day | 23 February 2022 69 Further together

  70. Slide 70: mVacciNation | Digital solutions toolbox for healthcare logistics

    mVacciNation | Digital solutions toolbox to assist governments navigate healthcare logistics Healthcare challenges How mVacciNation addresses this Central real-time program visibility with bulk and targeted communication to Uncertainty about vaccine ensure that the right patient gets the right vacci

  71. Slide 71: Outlook | We are on a clear growth path

    Outlook | We are on a clear growth path We are focused on… …to deliver as we diversify into new services Extending our SME proposition through the VodaPay Vodacom Business service revenue split Above market revenue growth in mobile and fixed platform Customer-centric propositions by leveraging 22% B

  72. Slide 72: Big data & analytics

    Big data & analytics Advancing data solutions Belinda Williams & Schalk Heunis Vodacom Group Investor Day | 23 February 2022 72 Further together

  73. Slide 73: Data Driven Organisation | Three key verticals

    Data Driven Organisation | We are organised into three key verticals Data & analytics Big data Information technology Make data assets easily available, Apply data processing and machine Build one unified, modern trusted and translated into learning at scale to support and data platform in cloud to

  74. Slide 74: Key messages: Big data & analytics

    Key messages Big data & analytics Integral to the system of advantage CVM Loyalty Creating a solutions marketplace with data & analytics Big data & analytics Scale by design Empowering VodaPay and M-Pesa Financial Driving data-led decision making services Further together Vodacom Group Investor Day

  75. Slide 75: Creating a solutions marketplace with data & analytics

    Data & analytics | Creating a solutions marketplace with data & analytics Global Forecast Exco Automated Sales Incentive Intraday Order KPI Engine Advanced Modeler Performance Target Allocator Optimiser Tracking Performance Tracker Tracking Mobile Base Multi Product Churn Base Vodafone VB Customer F

  76. Slide 76: Solutions marketplace case study

    Solutions marketplace case study Scaling Daily Global vs performance Forecast Modeller expectation isolates forto theallimpact markets of will support changes inan theeasy daily group operating view of environment performance (e.g.. lock-downs restrictions) Further together Vodacom Group Investor Da

  77. Slide 77: Big data | Scale by design

    Big data | Scale by design Assist Recommendations Intelligent Cloud Centre at Scale Automation of Excellence Rapid deployment and scale Scale use-cases using Big data, chatbot and robotic of personalised recommendations, cloud capabilities within SA, process automation converged nudges and service a

  78. Slide 78: Big data | Scale by design in action

    Big data | Scale by design in action Integration A year ago Today USSD My Vodacom App 7 Use Cases Live 21 Use Cases Live R0.5m Revenue / day R2.4m Revenue / day IVR VodaPay 2.0 1.1m Calls routed 1.5m Calls routed 6k Requests/min 11k Requests/min Contact Centre & Outbound 24k Fraud blocks Robotic Pro

  79. Slide 79: Big data | Empowering VodaPay

    Big data | Empowering VodaPay VodaPay 2.0 Platform A+ Core AI Studio Customer Own Mini Apps Replicate Use-Cases With M-Pesa 3106 Customer Behaviour Further together Vodacom Group Investor Day | 23 February 2022 79

  80. Slide 80: Big data | Empowering M-Pesa

    Big data | Empowering M-Pesa 5transactions 884 19 346 transactions with a single merchant and has 2 merchants at its core Further together Vodacom Group Investor Day | 23 February 2022 80

  81. Slide 81: Big data | Empowering our SuperApps

    Big data | Empowering our SuperApps Loyalty Credit & Wealth Merchant Online Payments Personalised marketing, Grow Loan market place Acquisition, loyalty, fraud prevention, revenue incrementally personalisation & fraud churn, personalisation transaction auto-fulfillment Insurance Digital Internationa

  82. Slide 82: Big data & analytics | Driving data-led decision making

    Big data & analytics | Driving data-led decision making Data Driven Decision & Steering Smart Data Assets Daily Forecast & Tracking Data Foundation Data driven Risk Management Intelligent Automation Capex Decisions Decisions Customer Product Recommendations Personalised Interactions Optimised Custom

  83. Slide 83: Vodacom Group Digital ecosystem

    Vodacom Group Digital ecosystem Vodacom Group Investor Day 23 February 2022 Further together Vodacom Group Investor Day | 23 February 2022 83

  84. Slide 84: Outlook – Key messages

    Key messages Outlook We have a clear ambition to grow new services New services to support Group growth and returns Enhancing shareholder value as we shift from telco to techco • C2 Vodacom Group Investor Day | 23 February 2022 84 Further together General

  85. Slide 85: We have a clear ambition to grow new services

    Outlook | We have a clear ambition to grow new services 1H21 1H22 FY24 FY26 New 25% - 30% >30% services 17% 18% 3yr CAGR: = / >20% 5yr CAGR: c20% Financial services Financial services Digital services Digital services IoT IoT Fixed Fixed Core 70% - 75% <70% mobile 83% 82% Modest CAGR growth Modest C

  86. Slide 86: New services to support Group growth and returns

    Outlook | New services to support Group growth and returns From To From To (FY21/22) (FY26) (FY21/22) (FY26) Our 2 more markets, Payments + limited Full fintech suite - 6 markets Fintech financial services in Pay, lend, insure, footprint Egypt & Ethiopia all markets trade, save, invest 3rd player wi

  87. Slide 87: Enhancing shareholder value as we shift from telco to techco

    Outlook | Enhancing shareholder value as we shift from telco to techco Execute on our Disciplined Accelerate Enhance System of Advantage capital structure & allocation and diversify returns societal value Leadership in Utilise debt capacity Earnings & FCF Inclusion for all fixed and mobile - thresho

  88. Slide 88: Q&A

    Q&A Further together Vodacom Group Investor Day | 23 February 2022 88

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