Westpac Banking Corporation · ASX:WBC
Westpac Banking — Shareholder Meeting (December 2014)
22 slides from Westpac Banking's shareholder meeting presentation, Dec 12, 2014
Slide 1: Westpac 2014 Annual General Meeting
For personal use only WESTPAC 2014 ANNUAL GENERAL MEETING 12 DECEMBER 2014 Westpac Banking Corporation ABN 33 007 457 141.
Slide 2: Lindsay Maxsted, Chairman
For personal use only WESTPAC 2014 ANNUAL GENERAL MEETING LINDSAY MAXSTED CHAIRMAN 12 DECEMBER 2014 Westpac Banking Corporation ABN 33 007 457 141.
Slide 3: Annual Review and Sustainability Report
Annual Review and Sustainability Report For personal use only 3 | Westpac 2014 Annual General Meeting – December 2014
Slide 4: Years of strength, growth, return & productivity
7 years of strength, growth, return & productivity For personal use only 2007 2014 Movement Cash earnings ($m) 3,507 7,628 118% Dividends per share (cents) 131 182 39% Market capitalisation ($bn) 50 105 110% Lending ($bn) 273 580 112% Housing market share (%) 13 23 10 ppts 4 | Westpac 2014 Annual Ge
Slide 5: Sustainable result for shareholders
Sustainable result for shareholders For personal use only Change FY14 FY14 - FY13 Reported NPAT ($m) $7,561 12% Cash earnings ($m) $7,628 8% Cash EPS1 (cents) 245.4 8% Impairment charge to average gross loans (basis points) 12 (4bps) Return on equity2 (%) 16.4 48bps Common equity tier 1 ratio (%) 9.
Slide 6: Dividends per share
Dividends per share For personal use only Ordinary dividends per share (cents) Special dividends 20 174 182 166 156 142 139 131 116 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 6 | Westpac 2014 Annual General Meeting – December 2014
Slide 7: Delivered for all stakeholders
Delivered for all stakeholders For personal use only Shareholders Customers Employees Community 7 | Westpac 2014 Annual General Meeting – December 2014
Slide 8: Supporting the next generation of leaders
Supporting the next generation of leaders For personal use only $100m fund 100 scholarships per year forever 8 | Westpac 2014 Annual General Meeting – December 2014
Slide 9: Financial System Inquiry
Financial System Inquiry For personal use only Final report released on 7 December 2014 Report focused on security and stability of Australia’s financial system 44 recommendations We will continue to assess recommendations and actively participate in the consultation process 9 | Westpac 2014 Annual
Slide 10: Lindsay Maxsted, Chairman
For personal use only WESTPAC 2014 ANNUAL GENERAL MEETING LINDSAY MAXSTED CHAIRMAN 12 DECEMBER 2014 Westpac Banking Corporation ABN 33 007 457 141.
Slide 11: Gail Kelly, Chief Executive Officer
For personal use only WESTPAC 2014 ANNUAL GENERAL MEETING GAIL KELLY CHIEF EXECUTIVE OFFICER 12 DECEMBER 2014 Westpac Banking Corporation ABN 33 007 457 141.
Slide 12: Shareholders benefiting from strong returns
Shareholders benefiting from strong returns For personal use only Earnings per share (cents) Dividends per share (cents) 245.4 Special dividends 20 20 227.8 214.8 182 174 166 FY12 FY13 FY14 FY12 FY13 FY14 Return on equity (%) Westpac share price indexed (Dec 2011 = 100) 16.4 170 15.9 15.4 150 130 11
Slide 13: Customers are telling us they are more satisfied
Customers are telling us they are more satisfied For personal use only Customer numbers (m) Total consumer satisfaction1 (%) 12.8 12.2 86.6 11.8 Westpac 84.1 St.George 82.9 82.7 Peers 82.3 FY12 FY13 FY14 Oct-12 Oct-13 Oct-14 AFS customer complaints (#) Total business satisfaction2 (mean) 15% 7.6 27%
Slide 14: High performing, inclusive workforce
High performing, inclusive workforce For personal use only Employee engagement1 (%) Women in leadership (%) 42 44 87 40 81 84 38 FY11 FY12 FY13 FY11 FY12 FY13 FY14 New starter retention (%) Lost time injury frequency rate 1.9 88.0 1.5 86.7 1.1 84.8 FY12 FY13 FY14 FY12 FY13 FY14 1 Employee engagement
Slide 15: Building stronger and more prosperous communities
Building stronger and more prosperous communities For personal use only Community investment Most ambitious Reconciliation Action Plan $1 billion Invested over seven years Social and affordable housing sector lending Westpac Bicentennial Foundation $820m Up 26% from 2013 100 scholarships a year, for
Slide 16: Global recognition: delivering for all stakeholders
Global recognition: delivering for all stakeholders For personal use only Rated World’s Most Sustainable Corporation1 Rated global bank sector leader Ranked #1 Ranked top global bank 1. Corporate Knights Global 100 Most Sustainable Corporations in the World 16 | Westpac 2014 Annual General Meeting –
Slide 17: Stepped up our customer-centric strategy
Stepped up our customer-centric strategy For personal use only Service revolution Balance 2014-2017+ Sustainable growth 2012-2013 Transform Strength/return/productivity • Reinventing the customer 2008-2012 • 15% ROE line in sand experience Build and strengthen • Productivity expanded • Selective gro
Slide 18: Service Revolution: reinventing the customer experience
Service Revolution: reinventing the customer experience For personal use only Know Empower Bank Me Me Wow Personalised Customers in Innovate and service control simplify Deliver simple, emotionally satisfying experiences for customers 18 | Westpac 2014 Annual General Meeting – December 2014
Slide 19: The customer service revolution is well underway
The customer service revolution is well underway For personal use only WIB/AFS partnership Smart Contactless New wealth payments platform REINVENTING THE ATMs CUSTOMER EXPERIENCE • 24/7 access Enhanced Private • Emergency cash tailored messages wealth offer to better support • Global alliance, sales
Slide 20: In great shape heading towards our third century
In great shape heading towards our third century For personal use only 20 | Westpac 2014 Annual General Meeting – December 2014
Slide 21: Westpac 2014 Annual General Meeting
For personal use only WESTPAC 2014 ANNUAL GENERAL MEETING 12 DECEMBER 2014 Westpac Banking Corporation ABN 33 007 457 141.
Slide 22: Disclaimer
Disclaimer For personal use only The material contained in this presentation is intended to be general background information on Westpac Banking Corporation (Westpac) and its activities. The information is supplied in summary form and is therefore not necessarily complete. It is not intended that it
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