Just Dial Ltd. · NSE:JUSTDIAL
Just Dial — Investor Presentation (July 2019)
51 slides from Just Dial's investor presentation, Jul 22, 2019
Slide 1: Exchange filing cover letter: Investor Presentation
lndio's No.l locolseorch engine National Stock Metropolitan Stock Exchange Department of Corporate Exchange of lndia of !ndia Limited Services Limited 4th Floor, Vibgyor Towers, Plot Listing Department Listing Department No. C 62, P J Towers Exchange Plaza G Block, Opp. Trident Hotel, Dalal Street P
Slide 2: Corporate Presentation July 2019
CORPORATE PRESENTATION July 2019
Slide 3: Disclaimer
DISCLAIMER This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products rel
Slide 4: Business Overview
ER BUSINESS OVERVIEW
Slide 5: Company Overview
CO M PA N Y O V E R V I E W Figures as on Jun 30, 2019
Slide 6: Key Strengths
KEY STRENGTHS ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive
Slide 7: Nationwide Presence
N AT I O N W I D E PRESENCE Chandigarh Delhi NCR (Noida) Nationwide coverage, branches in Jaipur 11 cities across India Ahmedabad Kolkata Corporate Headquarters in Mumbai, Technology operations and R&D division in Bengaluru Mumbai Pune Hyderabad 4,291 employees in tele-sales, 5,937 feet-on-street sa
Slide 8: Platforms
P L AT F O R M S Traffic 80% Share Q1 FY20 MOBILE Mobile Site & Apps 156.1 million^ 14% D E S K TO P/ P C www.justdial.com 6% VOICE 88888-88888 ^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive
Slide 9: Mobile
MOBILE Android, iOS & Windows Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications JD Pay JD Social Maps & directions Location-based search service Ratings & Reviews Friends’ Ratings Favorites Search Plus
Slide 10: Website
WEBSITE Predictive Auto-Suggest Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings Favorites Search Plus Popular Category Searches
Slide 11: Voice
VOICE 88888-88888 Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant Email & SMS
Slide 12: Value Proposition for SMEs
VALUE PROPOSITION FOR SMEs LISTING OWN WEBSITE PAYMENTS RATINGS REACH Every SME should Justdial can create SMEs can accept Ratings are key to JD Social, a social be listed on websites for SMEs digital payments users’ decision- media platform Justdial - India's instantly, which from their making, JD
Slide 13: User Engagement
USER ENGAGEMENT 98.1 million Ratings & Reviews Mobile-verified, unbiased ratings Friends’ Ratings 10-Point Rating Scale Facebook & Twitter-shareable Photos Upload with Review Ratings shared on JD Social Robust Audit Mechanism
Slide 14: Traffic / Visitors: Unique Visitors
TRAFFIC / VISITORS Unique Visitors (mn) 175 156.1 150 139.1 131.3 134.2 125.2 125 111.6 105.0 107.6 100.5 100 75 50 25 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 15: Traffic / Visitors: Unique Visitors split
TRAFFIC / VISITORS Unique Visitors split 175 150 125 100 125.1 75 100.5 105.3 110.4 92.3 62.7 69.0 73.6 79.0 50 25 28.0 26.5 25.0 24.0 23.5 21.8 20.3 20.6 22.3 9.9 9.6 9.0 8.6 9.4 8.9 8.6 8.1 8.7 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20 Voice Web Mobile Unique visito
Slide 16: User Engagement: Ratings & Reviews
USER ENGAGEMENT Ratings & Reviews (mn) 110 100 98.1 95.6 91.3 90 88.0 85.1 81.9 79.0 80 76.1 73.1 70 60 50 40 30 20 10 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 17: Data Enrichment: Active Listings
D ATA E N R I C H M E N T Active Listings - period end (mn) 30 27 25.7 26.5 24.8 23.8 24 22.7 21.8 20.7 21 19.8 18.8 18 15 12 9 6 3 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 18: Data Enrichment: Listings with Geocodes
D ATA E N R I C H M E N T Listings with Geocodes (mn) 16 14.5 14.0 14 13.4 12.3 11.8 12 10.9 10.1 10 9.2 7.8 8 6 4 2 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 19: Data Enrichment: Images in Active Listings
D ATA E N R I C H M E N T Images in Active Listings (mn) 80 70 66.8 60.3 60 55.3 51.4 50 47.9 44.8 41.4 40 38.5 35.6 30 20 10 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 20: Mobile Apps: Cumulative App Downloads
MOBILE APPS Cumulative App Downloads (mn) 27 24.5 23.7 24 22.8 21.9 20.8 21 19.8 18.7 18 17.3 15.4 15 12 9 6 3 0 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 21: Product Overview
PRODUCT OVERVIEW
Slide 22: JD - Mobile
JD - MOBILE Trending Restaurants wep YY Populary = Ratingy ~—Distancey —Offers 1. Warehouse Lounge (4.6 ee ee oe Vegetarian China Family Restaurant O Shopping Restaurants Entertainment Doctors Menu A ; af fb & a Travel Hotels Taxi Recharge ' 4.2 Based on 1961 reviews 4/5& 401 Vv Quotes @ LiveTV @ Mo
Slide 23: JD Social
JD SOCIAL Social All Bollywood = Tech ~—Latest Delhi Mumbai need 38 runs in 4 balls to win Scoopwhoop Just now Music Must Watch Videos for you Republic 5 minute: Videos Movies Cricket Spirituality
Slide 24: Voice Search
VOICE SEARCH Diabetes types Diabetes mellitus, commonly known as diabetes, is a metabolic disease that causes high blood sugar. The hormone insulin moves sugar fr Symptoms Treatments abetes mellit o yn as diabe tat high blood ormone insulin mov 9m the bloo to be st or used for ¢ diabetes your body e
Slide 25: News / Live TV
NEWS / LIVE TV English Hindi Tamil Telugu Kannada English ~ Publishers + Top For You Lat English » Publishers ~ Top ForYou Lal * LIVE EAE} Republic 176/8 ig Delhi Mumbai Times Now India Today 3 NDTV Mumbai need 38 runs in 4 balls to win NDTV Just now Apple iPhone X 2018 Might Come bd With a Dual-SIM
Slide 26: Radio / Movies Online
RADIO / MOVIES ONLINE © Mumbai v Movies Online Live Radio BOLLYWOOD MUSIC PROJECT Radio channels in Mumbai House Party Rock Music Bollywood Horror Movies Music by Artists Fria ie: fi J J 20 0 (Hindi) (2018) 6.9/10 + 148 Min + Hindi » Action & Adventure + Sci-fi Amazon Prime 8 years after Chitti was
Slide 27: JD Pay
J D PAY Seamless digital payment solution
Slide 28: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 29: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 30: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 31: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 32: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 33: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 34: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 35: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 36: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 37: Beyond Search
BEYOND SEARCH Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Movie Tickets Loans Wallet Options … and many more.
Slide 38: Financial Overview
Lord FINANCIAL OVERVIEW
Slide 39: Efficient & Profitable Business Model
E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L Paid Advertisers pay fixed monthly or annual fees to run search-led advertising campaigns for their businesses on Justdial’s platforms Various premium (Platinum, Diamond, Gold) & non-premium packages available which determine place
Slide 40: Revenue: Operating Revenue
REVENUE Operating Revenue (Rs mn) 2,700 2,402 2,400 2,268 2,323 2,210 2,114 2,100 1,945 1,968 2,005 1,900 1,800 1,500 1,200 900 600 300 - 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 41: Operating Margin
O P E R AT I N G M A R G I N Adjusted EBITDA (Rs million) & Margin % 750 35% 675 29.5% 28.6% 28.7% 30% 600 26.7% 26.1% 25.8% 24.4% 525 25% 22.1% 450 19.6% 20% 375 689 624 631 15% 300 606 607 508 489 225 429 10% 373 150 5% 75 - 0% 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY2
Slide 42: Cost Structure
COST STRUCTURE Expenses as % of Operating Revenue 100% 90% 5.1% 80% 4.8% 3.5% 4.6% 4.2% 3.8% 4.0% 3.8% 3.6% 2.2% 70% 0.7% 26.6% 24.0% 17.9% 21.7% 17.2% 17.9% 20.2% 18.9% 17.5% 60% 1.6% 2.5% 1.7% 2.2% 2.3% 2.6% 2.4% 0.8% 1.9% 50% 40% 30% 57.7% 53.7% 53.9% 52.5% 53.3% 53.6% 53.1% 55.0% 53.9% 20% 10% 0
Slide 43: Net Profit Margin
NET PROFIT MARGIN Net Profit (Rs million) & PAT Margin % 750 30% 26.9% 675 25.3% 23.8% 27% 600 21.9% 24% 525 20.1% 19.4% 21% 19.3% 18.2% 450 18% 14.5% 375 15% 300 625 12% 573 573 225 484 9% 382 375 390 385 150 286 6% 75 3% - 0% 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 44: Paid Campaigns
PA I D C A M PA I G N S Active Paid Campaigns - period end 550,000 515,300 500,838 500,000 485,410 470,620 452,900 439,700 440,600 445,110 450,000 435,980 400,000 350,000 300,000 250,000 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q FY19 1Q FY20
Slide 45: Sales Force
SALES FORCE Sales Strength - Period End 12,000 10,000 8,000 4,411 3,025 3,387 3,650 3,896 2,308 2,663 2,170 2,355 6,000 1,410 1,480 1,467 1,448 1,461 1,526 1,427 1,376 1,382 4,000 2,000 4,026 3,951 3,840 4,057 4,285 4,312 4,143 4,072 4,291 - 1Q FY18 2Q FY18 3Q FY18 4Q FY18 1Q FY19 2Q FY19 3Q FY19 4Q
Slide 46: 1Q FY20 Performance Summary
JUST DIAL LTD - 1Q FY20 (Quarter ended June 30, 2019) PERFORMANCE SUMMARY Metric Unit 1Q FY20 1Q FY19 YoY change 4Q FY19 QoQ change Operating Revenue (₹ million) 2,402 2,114 13.6% 2,323 3.4% Operating EBITDA (₹ million) 642 574 11.9% 588 9.2% Operating EBITDA Margin % 26.8% 27.2% -40 bps 25.3% 142 b
Slide 47: 1Q FY20 Performance Summary (Operating Metrics)
JUST DIAL LTD - 1Q FY20 (Quarter ended June 30, 2019) PERFORMANCE SUMMARY Metric Unit 1Q FY20 1Q FY19 YoY change 4Q FY19 QoQ change Unique Visitors (million) 156.1 125.2 24.6% 139.1 12.2% - Mobile (million) 125.1 92.3 35.5% 110.4 13.4% - Desktop/ PC (million) 22.3 23.5 -5.3% 20.6 8.0% - Voice (milli
Slide 48: Board of Directors
BOARD OF DIRECTORS Executive Directors V S S Mani Ramani Iyer V Krishnan Non-Executive Directors Independent Non-Independent B Anand Sanjay Bahadur Pulak Prasad Malcolm Monteiro Bhavna Thakur Anita Mani
Slide 49: Leadership Team
LEADERSHIP TEAM Name Designation Experience Functional Areas Overall growth strategy, planning, execution & V S S Mani Chief Executive Officer 31 Years management Finance, Strategy, Accounting, Treasury, Audit, Legal, Abhishek Bansal Chief Financial Officer 11 Years Compliance & Traffic Leads Produc
Slide 50: Shareholding Pattern
S H A R E H O L D I N G PAT T E R N 3.20% 33.84% INDIVIDUALS PROMOTERS 11.61% AS ON DOMESTIC JUN 30, 2019 INVESTORS 51.35% FOREIGN INVESTORS
Slide 51: End of Presentation
End of Presentation