Intellect Design Arena Ltd · NSE:INTELLECT
Intellect Design Arena — Corporate Update (September 2017)
57 slides from Intellect Design Arena's corporate update, Sep 20, 2017
Slide 1: Intellect – Digital 3.0 Strategy
Herber de Ruijter / Head of Digital Intellect – Digital 3.0 Strategy API First and Experience-led Digital Banking for the 21st century.
Slide 2: Digital Agenda for today
Digital Agenda for today Mumbai, September 20 2017 ü Market trends and focus areas? ü Which problems are worth solving through Product IP? ü Product-strategy highlights.
Slide 3: Where is Intellect's Digital Focus today?
Where is Intellect’s Digital Focus today?
Slide 4: Banks operate on a narrow system created for the Industrial Revolution
BANKS: OPERATE on a NARROW SYSTEM CREATED for the INDUSTRIAL REVOLUTION
Slide 5: You are not going to die, you are going to turn digital
“You are not going to die, you are going to turn digital” Jeff Bezos, Amazon
Slide 6: Digital Revolution: New Forms of Commerce and Trade
DIGITAL REVOLUTION NEW FORMS of COMMERCE and TRADE
Slide 7: From Number of Branches to Number of Stars
From Number of Branches to Number of Stars 7
Slide 8: Service and Product Availability At Any Device
Service and Product Availability At Any Device
Slide 9: Instant Accessible
Instant Accessible
Slide 10: Provisioning and Origination: Friction less
Provisioning and Origination: Friction less
Slide 11: Commoditization: Open Banking
Commoditization: Open Banking API
Slide 12: APIs already power the world
APIs already power the world intellect @&B Design for Digital cscs Spent TE est ONE UBER Infrastructure “wamazon - === If || = sae tus | Communications bh: & bel ee Ge ny ea | Je = - — @WBsendcrid | Email Mapping voor mx can tan Braintree Payments
Slide 13: Bank's API roadmap: Prepare to Comply & Compete
Bank’s API roadmap: Prepare to Comply & Compete PREPARE TO COMPLY Prepare IT architecture for dealing with real-time third party access to account data & payments; do the groundwork well before standards are finalized – develop and test your API in good time. PREPARE TO COMPETE Develop market-leadin
Slide 14: New Business Models on the Horizon
New Business Models on the Horizon Scenario 1 Digital Core Systems Banking Digital CX Scenario 2 Lean Built-for-Digital Banking Platform Core Greenfield Digital Fintech Providers Scenario 3 Banking Services Fintech Providers Aggregator Aggregator Fintech Providers Core Systems Scenario 4 Omni-Channe
Slide 15: Banks want to become Digital Leaders
Banks want to become Digital Leaders
Slide 16: Boardrooms are changing
Boardrooms are changing intellect @B Design for Digita
Slide 17: Including boardroom advisors
Including boardroom advisors
Slide 18: Shift to Digital through change in customer behavior
Shift to Digital through change in customer behavior Every Journey starts with User’s Need(s)… Technology Systems Processes Mind Devices Applications Banks
Slide 19: Shift to Digital: Where Intellect chose to play
Shift to Digital Where Intellect chose to play Magic happens here. Hard work and complexity happens here. Technology Systems Processes Mind Devices Applications Banks
Slide 20: Digital Market and Product Strategy
Digital Market and Product Strategy
Slide 21: To transform customers, Intellect transformed
To transform customers, Intellect transformed. Early 2016
Slide 22: Product Structure transformed
Product Structure transformed Early 2016
Slide 23: Journey to Product-Market Fitment
Journey to Product- Market Fitment
Slide 24: Transformed into Digital Product Suites
Transformed into Digital Product Suites Now DIGITAL
Slide 25: How we 'crossed the chasm'?
How we ‘crossed the chasm’? o Visionary buyers o Tier 1/2 o Technology as a differen9ator o Inject in transforma9onal programs
Slide 26: Product Evolution 2016 - 2020
Product Evolution 2016 - 2020 1 BaaP Tier 1/2 2 BPaaS Cloud PaaS Partner SI Enablement 3 BaaS Cloud
Slide 27: Co-Innovate with Launching Customers
Co-Innovate with Launching Customers
Slide 28: Digital deals drive 60%+ revenue
Fact check Digital deals drive 60%+ revenue, and pipeline 70%+ sales conversion on digital transformational deals. Avg. dealsize more than doubled.
Slide 29: CBX drives value of most deals
CBX drives value of most deals DIGITAL
Slide 30: Intellect's Contextual Banking Xperience Platform for Opti-Channel Delivery
Intellect’s Contextual Banking Xperience Platform for Opti-Channel Delivery Desktop, Tablet, Responsive- and Native Mobile optimized Contextual and Predictive through machine learning Deploy Anywhere: Cloud Native & On Premise API first and Micro Services based Pluggable and World class UX and Exten
Slide 31: API-First Architecture
API-FIRST ARCHITECTURE
Slide 32: Banks have various strategic options
Banks have various strategic options Strategic Options (not mutually exclusive) Bank as back-end service provider. Bank owning & expanding customer relation Leading Open API Leading UX Expand Eco System Basic Compliance Beyond banking Provider § Comply with barebone § Develop advanced API § Defend p
Slide 33: Transformation Accelerators
TRANSFORMATION ACCELERATORS
Slide 34: Buy versus Build
Buy versus Build intellect @&@ Design for Digital Figure 11: Buy vs. Build Q. ts your bank buying more from technology vendors than it did in the past? (N=34) The same 35% Source: Aite Group survey of 34 (arge and midsize banks around the giote, June to July 2017
Slide 35: Architecture modernization Aimed at Tier 1/2 preferences
Architecture modernization Aimed at Tier 1/2 preferences APIs and Extension Points: One code base for each region Customizations can be configured or are separated from product code 95% based on OSS, and 100% open standards based. SDK to accelerate ‘wrapping’ of backend apps CI/CD enabled through au
Slide 36: 60+ APIs Delivered
Fact check 60+ APIs Delivered First white-label Cloud-native, API-first and Micro-Services based Architecture SDKs empower 3rd parties and banks to extend the value of the platform, or tailor.
Slide 37: IP Delivery: Componentized and A-la-carte
IP Delivery: Componentized and A-la-carte
Slide 38: Address needs for segment, geo and markets
Address needs for segment, geo and markets Configure
Slide 39: Innovate on the Glass: Increase Self-Service Adoption
INNOVATE ON THE GLASS INCREASE SELF-SERVICE ADOPTION
Slide 40: Current UX priorities at FIs
Current UX priorities at Fls intellect Figure 6; Importance of User Experience Q. How high a priority is it for your bank to enhance user experience for your cash managementitransaction banking customers? (Nw34) It's something we are considering but not @ big area Important focus of investment areas
Slide 41: User Experience at Center of Every IT Decision
User Experience at Center of Every IT Decision
Slide 42: State of the Market
State of the Market intellect @&@ Design for Digital Figure 5: Stages of User Experience Percentage of Banks That Have Reached Each Stage of User Experience Strategy Implementation (N=34) Stage *: The bank has idenstied its goals Sac and roacmap items have been priontzed | Stage 3 The bank is at lea
Slide 43: Lack of talent and knowledge at our clients
Lack of talent and knowledge at our clients
Slide 44: 44
44
Slide 45: Leverage: Global Design Centers and Studios
Leverage: Global Design Centers and Studios Riga New York Toronto Chennai
Slide 46: Ambition: Outsourced Innovation
Ambition: Outsourced Outsourced Innovation Innovation | Domain & UX/UI 16
Slide 47: World Class UX: 400 User Journeys delivered
World Class UX: 400 User Journeys delivered
Slide 48: Deeply tied to domain
Deeply tied to domain intellect
Slide 49: Innovation areas become integral part & principal banker
Trustful Advisor INNOVATION AREAS BECOME INTEGRAL PART & PRINCIPAL BANKER
Slide 50: Amazon and Siri-like experiences
Amazon and Siri-like experiences
Slide 51: Focus areas attached to revenue
Leverage of Machine Learning and AI FOCUS AREAS ATTACHED TO REVENUE
Slide 52: The Contextual Bank: Cross-Selling is hard
The Contextual Bank Cross-Selling is hard Resulting in context-rich experiences: Situa9on o Situational Interfaces o Location aware services o In the moment special offers and advise o Real time business intelligence o Customized Services Analysis Best Next Offer Recommenda9on Best Next Action Execu
Slide 53: From Transaction-Centric to Business-Aware
Beyond the competition From Transaction-Centric to Business-Aware Traditional: UJ & API First OMNI CHANNEL Customer Predictive Intelligent Service Realtime, 24x7 Batch based Analytics Routing Orchestration Liquidity Trade SCF INTERACTION MGMT & OPTIMIZATION CnR Risk Payments Liquidity Trade SCF CnR
Slide 54: Example AI/ML: Hedge FX
ES Example AI/ML: Hedge FX UQUIDI DAYSS “TTDARLT re — ® Recommended solutions Falling and rising exchange rates are difficult to budget. Currency risk is important due volatile exchange rate movements. It can swallow profits and threaten your available assets. These options can help you protect your
Slide 55: Example AI/ML: Account Shortfall
Example AI/ML: Account Shortfall
Slide 56: Enable Banks to become Digital Leaders, and help them 'disrupt the disruptors'
Enable Banks to become Digital Leaders, and help them ‘disrupt the disruptors’ Our focus: ü Financial Services = Retail, Wealth, Corporate, Insurance ü Accelerate execution of their DIGITAL TRANSFORMATION roadmap ü Need to transform their business model to remain relevant For Banks: Take (back) cont
Slide 57: Q&A
Q&A
Intellect Design Arena — Corporate Update (September 2017) on 6ix