Bank Of Queensland Limited · ASX:BOQ

Bank Of Queensland — Shareholder Meeting (2010)

24 slides from Bank Of Queensland's shareholder meeting presentation, 2010

  1. Slide 1: Managing Director's address

    2 Managing Director’s address Annual General Meeting 2009 Mr David Liddy 2

  2. Slide 2: Our stakeholders

    Our stakeholders 4 Annual General Meeting Customers 2009 Owner-Managers Community Shareholders 4

  3. Slide 3: The 'it's personal' brand relaunch

    The ‘it’s personal’ brand relaunch 5 Matthew Sleaford Josephine Tan Owner-Manager, Owner-Manager, 100 Exhibition North Rockhampton branch St and Docklands branches Annual General Meeting 2009 Anthony Walker 5 Owner-Manager, Penrith branch

  4. Slide 4: Result continues momentum

    6 Result continues momentum 2009 2010 Normalised cash NPAT $187.4m $197.1m 5% Cash EPS (normalised fully diluted) 98.4c 83.4c 15c Ordinary dividend 52c 52c - Loan growth (pcp) 10% 11% Retail deposit growth (pcp 16% 11% Net interest margin 1.56% 1.60% 4bps Cost-to-income ratio (normalised cash) 49.9%

  5. Slide 5: Growth well ahead of the industry average

    7 Growth well ahead of the industry average Lending growth: ~2.5x system* Deposit growth: ~1.5x system* 11% 11% 8% 4% System BOQ System BOQ BOQ System System BOQ SystemSystem Lending growth Retail deposit growth * Last 12 months Annual General Source: APRA data Meeting 2009 7

  6. Slide 6: Continued expense management

    8 Continued expense management Expenses slightly ahead of full year guidance… expense management disciplines delivering a more efficient business Cost-to-income ratio* Expenses* $314.0m $320.6m 2% 62.6% $13.8m $16.3m Admin $85.5m $87.2m Operating 56.1% $64.4m $68.3m Computer 49.9% $24.5m $24.0m Occu

  7. Slide 7: Strong capital base and liquidity

    9 Strong capital base and liquidity Tier 1 and total capital levels remain in excess of APRA and internal benchmarks Conservative liquidity position maintained during half to ensure smooth completion of recent acquisitions and recently buoyed by record post-GFC securitisation issue Capital adequacy

  8. Slide 8: Network continuing to grow

    10 Network continuing to grow Total OMB commissions OMB income split FY10 Upfront income $133.1m 29% $116.1m Share of fees $93.7m 12% $70.4m Other income Trail income 10% FY07 FY08 FY09 FY10 49% Total OMB commission payments continue to Majority OMB income comes from existing increase balance sheet

  9. Slide 9: CIT A&NZ and St Andrew's acquisitions

    11 CIT A&NZ and St Andrew’s acquisitions CIT Australia & New Zealand and St Andrew’s acquisitions completed 30 June and 1 July respectively 100% of existing management team and 100% of key staff transitioned Business momentum maintained and enhanced through the purchase process Transition and integr

  10. Slide 10: BOQ National Finance

    12 BOQ National Finance Creation of a best in class finance company Loans Under Management by segment Responsible for ~$3.9bn of assets including BOQ Equipment Debtor Finance 4% Finance and Debtor Finance Vendor Finance 12% Majority of customers have their primary banking relationship with a major P

  11. Slide 11: St Andrew's Insurance

    13 St Andrew’s Insurance Life and general insurer underwriting personal lines focussed on consumer credit Capital-lite, high ROE business 1% of policies overcoming headwinds in 0 FTE 18% of policies banking non-interest income 5 FTE 34% of policies B2B distribution model through 57 FTE 2% of policie

  12. Slide 12: A more diversified business – operating business lines

    A more diversified business – operating 14 3 business lines Banking National Finance Insurance Customers Retail and SME Third parties and direct Third parties and direct Value Your own personal bank Best in class specialist Your insurance partner financier proposition Relationship based service mode

  13. Slide 13: Group Executive team

    Group Executive team 15 David Liddy Ram Kangatharan Ewan Cameron Darryl Newton Jim Stabback Keith Rodwell Renato Mazza Managing Director & Chief Operating Chief Financial Chief Risk Officer Group Executive, Group Executive, Group Executive, Chief Executive Officer Officer IT and Operations BOQ Natio

  14. Slide 14: New products and services

    16 New products and services Annual General Meeting 2009 Mr David Liddy 16

  15. Slide 15: Greater ATM access

    17 Greater ATM access BOQ has formed an alliance with Cuscal Limited to allow BOQ customers to access rediATMs, one of the largest ATM networks in Australia Provides our customers with greater convenience and accessibility to ATMs Most importantly, our customers can also access the ATMs on this larg

  16. Slide 16: Filling product suite gaps

    Filling product suite gaps 18 Self Managed Super Fund account High interest bearing investment account for customers with SMSFs An online savings product To be launched in first quarter of 2011 Online share trading platform Online share trading service in partnership with CMC Markets Stockbroking In

  17. Slide 17: The Save to Win Account

    19 The Save to Win Account New account which enables deposit- holders with a minimum balance to be automatically entered into a monthly prize draw 1% p.a. interest rate earned on deposits Aimed at people who want a novel way to save some spare cash Will help increase new customers Annual General Mee

  18. Slide 18: Your chance to win!

    20 Your chance to win! Annual General Meeting 2009 20

  19. Slide 19: Shareholder benefits package

    21 Shareholder benefits package Changes to our shareholder benefits package will be introduced and communicated in the first quarter of 2011: Savings Accounts: Increase on the bonus interest from 0.10% to 0.25% on any standard carded rate on BOQ Premier Investments between $25,000 and $250,000 (excl

  20. Slide 20: Outlook

    22 Outlook Annual General Meeting 2009 Mr David Liddy 22

  21. Slide 21: Challenges ahead

    23 Challenges ahead Margin pressure still present, but improving Funding costs still high; ongoing payment of Government Guarantee Significant regulatory and technology spend Slow economic conditions generally – Queensland specifically Uncertain landscape in terms of proposed banking changes and reg

  22. Slide 22: Competition in banking

    24 Competition in banking The competitive landscape has changed significantly post-GFC Without the ability to provide pricing competition, it is difficult for a banking participant to provide genuine competition to the major banks Prior to the GFC, securitisation was the “leveller” Allowed an equal

  23. Slide 23: Prospects for FY11 and beyond

    25 Prospects for FY11 and beyond Acquisitions are expected to perform better than pro-forma Growth opportunities in our three business lines – total lending in the first two months of the year are above our FY11 guidance of 1.5 – 2x system Cost disciplines are holding Margins improving The suite of

  24. Slide 24: Outlook

    26 Outlook $210m to $230m cash net profit after tax (normalised) 45% cost-to-income ratio (excluding acquisitions) 1.5 to 2 times higher lending and deposit growth (than the industry average) 10% to 20% dividend growth Annual General Meeting 2009 26

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