Slide 1: Annual Results Presentation
1 Date
Slide 2: Offices across the world
Offices across the world Research in 60+ countries, 140+ people, 200+ clients Amsterdam London Hamburg Los Angeles Paris Lausanne Milan Chicago New York Austin New Delhi Shanghai Mumbai Singapore Sao Paulo Melbourne (licence partner) = Current Office = Opening Office = Undertaken research 2
Slide 3: 2012 performance
2012 performance Revenue (£m) 25 Nov - Dec Until October, heading for another year of 20 Jan - Oct revenue and profit growth 15 10 But: didn’t have as big an end of year as usual 5 November revenue down 20% vs 2011 0 December revenue down 29% vs 2011 2006 2007 2008 2009 2010 2011 2012 Ended the
Slide 4: Underlying causes
Underlying causes Monthly revenue (£m) Clients spent less unused y/e budgets than usual 4 Prolonged difficult economic backdrop caught 2011 2012 up with us 3 2 High operating leverage Small differences in revenue and cost growth 1 have big impact on profit 0 Jan - Oct Nov Dec Cost growth out of
Slide 5: Profit and loss
Profit and loss Gross Operating Revenue growth growth profit profit US £6.0m £4.6m + 1% £2.3m - 14% UK £8.0m £6.1m - 8% £3.9m - 13% Germany £1.5m £1.2m - 22% £0.6m - 38% Netherlands £0.6m £0.5m - 57% £(0.1)m - 129% Switzerland £2.5m £2.0m + 15% £1.3m + 15% China £1.3m £1.0m + 381% £0.6m NM Brazil £0
Slide 6: Cash flow
Cash flow 2012 2011 Operating cash flow £1.9m £2.6m Tax paid £(0.8)m £(0.8m) Investment in fixed assets £(0.2)m £(0.4)m Cash flow before financing £0.9m £1.4m Share buy back and dividends £(0.8)m £(0.5)m less share options exercised Net cash flow £0.1m £0.9m Cash balance (no debt) £3.8m £3.7m Cash c
Slide 7: Fundamentals unchanged
Fundamentals unchanged Revenue from Juicy products up 22% Long term growth still dependent on: Double digit revenue growth in 11 of top 20 take up of Juicy products and mandates clients, single digit growth in another 2 ability to scale business 5 tenders for mandate (or similar) – won 1 Until Q
Slide 8: 2013 outlook
2013 outlook Reduced headcount in December 2012 to keep 2013 % cost growth to low single digits Continue to invest in new offices in China, Brazil and India Reframing service offerings within behavioural science model Refining and unifying our product portfolio Dedicating senior people to identifyin
Slide 9: The challenge
The challenge Market research as we know it will be dead by 2020 Kim Dedeker P&G Global Head of MR We need more magic and less logic Marc Mathieu, Unilever CMO We’re drowning in data but thirsting for Denise Drummond-Dunn Nestle Global Head of MR insight How do we change from a “Plan- Learn-Qualify-
Slide 10: Behavioural model and product portfolio
Behavioural model Behavioural Audit JuicyBrains Community Behaviour Interventions DigiViduals System 1 Pack Test Predictive Markets DECISION SpringSights Validator Concept Optimizer ComMotion 10
Slide 11: Turning human understanding into business advantage
Turning human understanding into business advantage John Kearon, Chief Juicer 11 Date