Slide 1: Q1 2024 investor conference call
Q1 2024 investor conference call May 9, 2024
Slide 2: Caution regarding forward-looking statements
Caution regarding forward-looking statements Today’s discussion may contain forward-looking statements, including statements relating to our objectives and our strategies to achieve those objectives, our 2024 targets, our expectations regarding trends in the telecommunications industry (including de
Slide 3: Demonstrating our consistent execution track record
Demonstrating our consistent execution track record ● Executing against our differentiated growth strategy ● Achieving industry-leading customer additions and solid financial results ● Leading customer growth underpinned by industry-best client loyalty ● Delivering exceptional customer experiences o
Slide 4: Mobility operating results
Mobility operating results Q1 2024 Mobile phone ARPU1 $59.31 (1.8%) y/y Mobile phone churn 1.13% +23bps y/y Mobile phone net adds 45,000 (2,000) y/y Connected device net adds 101,000 +43,000 y/y 1 Excluding mobile phone subscriber base adjustment of 283,000, ARPU declined by 1.6% in the quarter. Del
Slide 5: Fixed operating results
Fixed operating Operating results Results Q1 2024 Internet net adds 30,000 (5,000) y/y TV net adds 19,000 +10,000 y/y Security net adds 22,000 No change Total fixed net adds 63,000 +5,000 y/y Superior product portfolio and leading PureFibre network driving leading customer growth and higher product
Slide 6: Connecting people through our globally unmatched networks
Connecting people through our globally unmatched networks ● PureFibre network connecting more than 3.2 million premises and 5G connecting approximately 86% of Canadians ● Bridging digital and socio-economic divides by delivering world-leading connectivity to rural and Indigenous communities ● Reclai
Slide 7: TELUS Health
TELUS Health Revolutionizing health and wellbeing Health services revenue $420 million (0.7%) y/y Lives covered 71.7 million +4.7 million y/y Virtual care members 5.9 million +0.7 million y/y Digital health transactions 159 million +10.1 million y/y Pursuing our mission to build the most trusted wel
Slide 8: TELUS Agriculture & Consumer Goods
TELUS Agriculture & Consumer Goods Driving efficiency through passion and technology Agriculture services revenue $82 million ` Team members globally 1,500+ Customers 5,400+ Harvesting valuable data analytics and insights to drive efficiency and effectiveness in the agriculture and consumer goods se
Slide 9: Returning capital to shareholders
Returning capital to shareholders ● Targeting 7 to 10% annual dividend growth from 2023 through 2025 ● Quarterly dividend declared of $0.3891 payable July 2, 2024, up 7.0% y/y ● 26 dividend increases since dividend growth program initiated in May 2011 ● Returning more than $25 billion to shareholder
Slide 10: Leading the world in social capitalism
Leading the world in social capitalism ● Inspiring our team members, retirees and their family and friends to volunteer across 32 countries during our 19th annual TELUS Days of giving, driving to achieve 1.5 million hours of service around the world for the second consecutive year - more than any ot
Slide 11: Financial Results
Financial Results
Slide 12: TELUS technology solutions (TTech)
TELUS technology solutions (TTech) Q1 2024 Mobile network revenue $1.7 billion +2.9% y/y Fixed data services revenue1 $1.2 billion +2.7% y/y Operating revenues $4.2 billion +0.4% y/y Adjusted EBITDA $1.7 billion +4.1% y/y 1 Excludes health services and agriculture and consumer goods services. Delive
Slide 13: Digitally-led customer experiences (DLCX)
Digitally-led customer experiences (DLCX) Q1 2024 External revenues $721 million (4.6%) y/y Adjusted EBITDA $207 million +11% y/y Adjusted EBITDA margin1 22.4% +2.3 pts y/y 1 This is a non-GAAP ratio that does not have any standardized meaning prescribed by IFRS-IASB and might not be comparable to s
Slide 14: Consolidated
Consolidated Q1 2024 Operating revenues $4.9 billion (1.2%) y/y Net income $140 million (38%) y/y Adjusted Net income1 $390 million +1.0% y/y Adjusted EBITDA2 $1.9 billion +4.3% y/y 1 Adjusted Net income is a non-GAAP measure that does not have any standardized meaning prescribed by IFRS-IASB and is
Slide 15: Reiterating 2024 financial targets
Reiterating 2024 financial targets TTech Operating revenues(1) Growth of 2 to 4% TTech Adjusted EBITDA Growth of 5.5 to 7.5% Consolidated Free cash flow Approximately $2.3 billion Consolidated Capital expenditures(2) Approximately $2.6 billion 1 For 2024, we are guiding on TTech Operating revenues,
Slide 16: Strong balance sheet and liquidity position
Strong balance sheet and liquidity position ● Weighted average cost of long-term debt of 4.37% ● Average long-term debt term to maturity of 10.7 years ● Available liquidity1 of over $4.2 billion ● $2.75 billion syndicated credit facility expiring July 2028 ● $600 million securitization trust expirin
Slide 17: Questions?
Questions? Investor relations 1-800-667-4871 telus.com/investors IR@telus.com
Slide 18: Appendix: Key definitions
Appendix Key definitions Our presentation and answers include the following non-GAAP and other specified financial measures, which may not be comparable to similar measures presented by other issuers: ● DLCX Adjusted EBITDA margin is a non-GAAP ratio. Adjusted Net income and Available liquidity are
Slide 19: Let's make the future friendly, together.
Let’s make the future friendly, together. 19