One Point One Solutions Ltd. · NSE:ONEPOINT
One Point One Solutions — Q3 FY2026 Earnings Presentation
30 slides from One Point One Solutions's earnings presentation, Feb 11, 2026
Slide 1: Intimation of Investor Presentation to NSE
To, Date: February 11, 2026 The Manager Listing Department, National Stock Exchange of India Ltd Exchange Plaza, Bandra Kurla Complex, Bandra (East), Mumbai 400 051 Security Code: ONEPOINT Sub: Intimation of Inventors Presentation to be used during the Post Earnings Conference Call for Q3 FY 2025-26
Slide 2: Q3FY26 Investor Presentation
Growth | Technology | Outsourcing Q3FY26 Investor Presentation February 2026
Slide 3: Disclaimer
Disclaimer This presentation has been prepared by One Point One solutions Limited solely to provide information about the Company. No representation or warranty, express or implied is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of such informa
Slide 4: Company Overview
Company Overview
Slide 5: About 1Point1 Solutions: Revolutionizing the BPM industry
About 1Point1 Solutions Transforming CX through AI-as-a-Service (AIaaS) : Redefining the enterprise customer journey, 20-40% Revolutionizing the BPM industry turning every interaction into elevated brand experience with a scalable AI engine Efficiency gains for our enterprise customers using Agentic
Slide 6: Company Overview
Company Overview 9 Global Centres Delivery 4 Continents 6000+ Experienced Professionals Digital Solutions Suite AI Intelligent Automation Analytics CERTIFIED 17 Years of Experience Marque 70+ Logos eVSM CRM KMS PMS Country–wise Revenue Split REVENUE BY VERTICAL 2% BFSI FINTECH DURABLES LEGAL 43% 19%
Slide 7: 17 Years of Service Excellence
17 Years of Service Excellence 2008 - 2017 2018 - 2022 2023 - 2024 2025 Foundation & Recognition Diversifying Sectors International Expansion Alignment with AI Established U.S. entity in Business Become BPO & KPO Expanded BFSI clientele; Brand refresh with AI-led Operations Delaware & built a dedica
Slide 8: Service Offerings
Service Offerings Knowledge Process Outsourcing IT Services Business Process Outsourcing • L1 Support • Inbound & Outbound Calling • Medical Record Summary & Review • Server & Network Management • Chat & Email Support • Record Chronology / Reorganization • Security & Desktop Management • Customer Se
Slide 9: Our AI Offering - Invisible Intelligence; Measurable Outcomes
Our AI Offering - Invisible Intelligence; Measurable Outcomes Beyond Automation → Human Intelligence (HI) • Next evolution of AI isn’t more automation • It is where technology absorbs complexity so experiences feel seamless and human & not automated AI as a Service, Not a Platform • AI anticipates h
Slide 10: Agentic AI – Driven by Efficiency, Defined by Results
Agentic AI – Driven by Efficiency, Defined by Results LEARNING & ADAPTATION TRAINING 1POINT1 AGENTIC AI 1POINT1 AGENTIC AI OTHER COMPANIES OTHER COMPANIES Dynamic AI to drive to Learns Dynamically optimization BOT Prompted – Higher Expert Vetted – Highly Static & Rigid Based On Outcomes risk of erro
Slide 11: Case Study – Reinventing A Leading Airline's Customer Service
Case Study – Reinventing A Leading Airline’s Customer Service The CONTRACT Customer Challenges and Our Solutions In 2025, we won a contract with a leading airline to improve the efficiency and outcomes of their after-sales and customer service DELAYED ISSUE RESOLUTION LIMITED SELF-SERVICE IRREGULAR
Slide 12: Case Study – Reinventing A Leading Airline's Customer Service
Case Study – Reinventing A Leading Airline’s Customer Service Value Delivered Query Types Managed Backlog Elimination Embedding Airline Domain Intelligence & behavior-driven design Intelligence remains invisible while outcomes improve Resolved 30% of inquiry emails backlog on Day 1 of migration Bett
Slide 13: Awards & Recognition
Awards & Recognition Best AI/ML Driven Customer Experience AI Best Organization Data Center Innovation – ET Solution of the Year for Women Empowerment Now Elats AI Summit Contact Center Excellence Skill India Foundation AI-Powered Award – BPO Innovation Leadership Award Analytics Solution of the Yea
Slide 14: Strategic Outlook
Strategic Outlook Growth Levers & Opportunity
Slide 15: Netcom (Costa Rica) Acquisition – December 2025
Netcom (Costa Rica) Acquisition – December 2025 STRATEGIC ADVANTAGES ABOUT COMPANY One of the largest BPM Companies in HQ- Costa Rica with operations in Creates our entry into LATAM Columbia, Panama providing a footprint to LATAM region as a near-shore operator Enhances the group’s domain GLOBAL EXP
Slide 16: Inorganic Expansion Strategy
Inorganic Expansion Strategy Key Acquisitions What Do We Look For? Focus on traditional CX companies in the US and Western Europe FY25 ITCube Solutions Pvt. Ltd. (U.S) with strong enterprise client portfolios, $50–60M topline, and high- • Expanding our expertise in legal services, analytics and IT v
Slide 17: Quarterly Performance
Quarterly Performance Q3 & 9M FY26
Slide 18: Management Commentary
Management Commentary “Our Q3 performance demonstrates steady execution of our strategic priorities across revenue growth, profitability, and global expansion initiatives. We continued to strengthen our technology-led BPM and automation capabilities, expanded key client engagements, and made progres
Slide 19: Quarterly Financial Highlights
Quarterly Financial Highlights INR Crores, unless otherwise mentioned Q3FY26 Q2FY26 QoQ Growth Q3FY25 YoY Growth 9MFY26 9MFY25 YoY Growth Total Income 81.3 75.6 7.5% 70.4 15.4% 231.3 196.6 17.7% Revenue from Operations 77.3 70.9 9.1% 65.7 17.7% 217.2 189.3 14.7% EBITDA 22.8 21.7 5.2% 20.5 11.3% 65.1
Slide 20: Historical Financials
Historical Financials
Slide 21: Consolidated Profit & Loss Statement (Extract)
Consolidated Profit & Loss Statement (Extract) Particulars (In Rs. Crores) FY25 FY24 YoY Growth 1. Revenue From Operations 256.3 169.7 51.0% 2. Other Income 13.8 5.4 155.9% 3. Total Income (1+2) 270.1 175.1 54.2% (A) Employee Benefits Expense 149.3 90.2 65.6% (B) Finance Costs 6.7 4.9 35.4% (C) Depr
Slide 22: Consolidated Balance Sheet (Extract)
Consolidated Balance Sheet (Extract) Particulars (INR Cr) FY25 FY24 YoY Growth Particulars (INR Cr) FY25 FY24 YoY Growth Property, plant & equipment 37.4 31.2 20.0% Equity Share Capital 52.5 42.7 22.9% Right to Use 37.7 27.6 36.8% Other Equity 352.5 96.9 263.6% Goodwill on Consolidation 35.2 35.2 0.
Slide 23: Thank You!
Thank You! . About 1Point1 Solutions Limited Founded in 2008, 1Point1 Solutions Limited (1Point1) is a publicly listed, India- 1Point1 Solutions headquartered customer experience and operations management company with over 16 India’s NSE listed Global BPM 17+ years of delivery experience with deep y
Slide 24: Transformative 2025 - 2026
Transformative 2025 - 2026 Alignment with AI
Slide 25: Company Overview - OLD
Company Overview - OLD 9 Global Centres Delivery 4 Continents 6000+ Experienced Professionals Digital Solutions Suite AI Intelligent Automation Analytics CERTIFIED 17 Years of Experience Marque 70+ Logos eVSM CR KM PM M S S Country–wise Revenue split 2% REVENUE BY VERTICAL BFSI FINTECH DURABLES LEGA
Slide 26: Financial Highlights
Broad Based Growth - Well-diversified Across Sectors & Geographies During FY25, we launched an Enterprise-wide Transformation Program anchored in 3 strategic pillars: REVENUE BY GEO Reimagine BPM Embed digital-first, Expand global model through AI & outcome-based footprint through Automation service
Slide 27: Agentic AI – Driven by Efficiency, Defined by Results – Option 1
Agentic AI – Driven by Efficiency, Defined by Results – Option 1 FEATURES STANDAR D AI BOTS OUR AGE NTIC AI Autonomy Low autonomy, Mostly reactive based on specific prompts Proactive and Autonomous; Can take initiative & make decisions Contextual Understanding Limited awareness; May struggle with co
Slide 28: Why Do Customers Choose Us?
Why Do Customers Choose Us? Outside-In Journey Design Agentic Data Orchestration Domain-Deep Solutioning Strategic Value Engineering Outcome-Obsessed Legacy Harmonization Expert-Vetted Logic Capital Efficiency We reengineer the end-to-end journey to Our platforms standardize fragmented Specialist-le
Slide 29: Reinventing Customer Experience
Reinventing Customer Experience Agentic AI–Powered BPM INTELLIGENT CX SERVICES AGENTIC AI AT SCALE Redefining customer journeys by turning every Custom-built platforms mastering real-world interaction into a scalable, AI-powered brand 20–40% complexity through enterprise-wide workflows experience Ef
Slide 30: What Drove Our Growth in FY25?
What Drove Our Growth in FY25? Domain-Centric AI Integration ”Outside-In" Journey Orchestration Developed proprietary GenAI models tailored for the end-to- Reengineered the end-to-end journey using an "Outside-In" end customer lifecycle along with predictive analytics to lens to solve for actual
One Point One Solutions — Q3 FY2026 Earnings Presentation on 6ix