Slide 1: Annual General Meeting 7 November 2002
€omputershare Annual General Meeting 7 November 2002 Chris Morris Managing Director €omputershare
Slide 2: Condition of The Market
Condition of The Market FACTS «We are not alone = Challenging trading conditions > IPOs > Interest Rates > Corporate Actions > Dealing Services €omputershare
Slide 3: What we are doing?
What we are doing? « Managing Costs « Have improved Financial Management » Changing to a client and sales focussed organisation « Restructured the business into geographic regions €omputershare
Slide 4: What we will not do
What we will not do « Not going to jeopardise the future of CPU by focussing on the bottom line at the expense of longer term strategies « Stop looking for acquisitions » Irrationally cut back on technology costs €omputershare
Slide 5: Changing Profiles
Changing Profiles Computershare’s Reliance on Registry 5 Years Ago 2002 5 Year Current Trend Non Registry 4% €omputershare
Slide 6: Changing Profile: Regional Analysis by Revenue
Changing Profile Regional Analysis by Revenue Asia Pacific North 30% America 39% Europe 31% €omputershare
Slide 7: Changing Profiles: Overseas Revenue
Changing Profiles Overseas Revenue 5 Years Ago 2002 Overseas 7% Overseas. €omputershare
Slide 8: Plans — Global
Plans — Global * Global market estimated to be over US$2bn, only 30% outsourced # Only Global provider who can manage country specific Employee Share Plans » Have Employee Options Remuneration have lost their appeal? >» Phantom Stock >» Restricted Stock > Repricing Options =" We have seen no slow do
Slide 9: Plans — Asia Pacific
Plans — Asia Pacific = Australia > 80,000 employee plan participants and $450m under management » Unique position: CPM Australia is earning revenue on funds under management « Major wins > ANZ > AMP > TAB Limited €omputershare
Slide 10: Plans — North America
Plans — North America « Largest ESPP provider « Traditional owners exiting the business " Charles Schwab: » Acquired Schwab’s existing employee stock purchase plan business. » Formed a strategic alliance with Schwab to exclusively provide this service to their prospective and existing clients. « Sch
Slide 11: Plans — Europe
Plans — Europe « Estimated 12% of the adult population participates in an employee share plan. Significant growth potential. = The Inland Revenue have received 589 SIP applications, of which 337 (57%) have been approved (Source: Inland Revenue June 02) « Major wins: > BP > BAT > Philips » Whitbreads
Slide 12: Document Services
Document Services « A global business leveraging off same technology platform = Operations now established in Australia, US, Canada & UK « Totally integrated with registry system » Substantial growth in selling commercial work to CPU clients » Major commercial wins in excess of $8m pa in UK alone >
Slide 13: Analytics
Analytics « /Rtrack (proprietary web based global equity market share ownership & contacts management system) released in Australia, UK and Canada « Expanding into other issuer services (eg. Proxy solicitation globally) = Two main business streams, issuers and capital markets = Established in South
Slide 14: Common Market Perceptions: United States
Common Market Perceptions United States = Slow pace of Growth > Stuck to our strategy >» ADR Approval > Large US Bank » Chicago Mercantile Exchange = Dow Jones experienced its best month ever in October €omputershare
Slide 15: Common Market Perceptions: Australia
Common Market Perceptions Australia =" Bad service levels * Losing clients « In open competitive tender we retained: > David Jones > TAB Limited €omputershare
Slide 16: Asia
Asia Hong Kong « Cheung Kong Life Sciences (approx 40,000 shareholders) « Bank of China (approx 380,000 shareholders) « Standard Chartered (HK Register) (approx 5000 shareholders) €omputershare
Slide 17: Global Strategy
Global Strategy » Vision from 5 years ago, to be a Global Service Provider has not changed. " Done all the hard work >» March 2003, SCRIP deployed across all businesses globally » Global access for multi-national companies €omputershare