Indusind Bank Ltd. · NSE:INDUSINDBK
Indusind Bank — Investor Day (November 2022)
15 slides from Indusind Bank's investor day presentation, Nov 22, 2022
Slide 1: Investor Day, 22nd November 2022
– Investor Day 22nd November 2022 1
Slide 2: Presentation 3: Affluent Banking
Presentation 3 Affluent Banking
Slide 3: The Big Opportunity
The Big Opportunity Market Size of over USD 1 Tn The Sweet Spot Emerging Category Ultra HNIs Super HNIs HNIs Affluent Mass Affluent Mass Affluent # of Adults ~2200 11300 2.5L 30L 70L 2.8Cr 78Cr Investable 0.01 – 0.1 >50Mn 10 – 50 Mn 1Mn – 10 Mn 0.1 – 1 Mn 0.01 – 0.03 Mn < 0.01 Mn Surplus (USD) Mn Fa
Slide 4: Story so far…
Story so far….. IBL AFFLUENT BUSINESS Performance Highlights Building Scale in chosen Segments & Geographies FY 19 - 22 Fee Growth at 25% CAGR Liability Growth at 33% Focus on NRV, Productivity & Profitability CAGR 235 195 100 100 Diversified Revenue across Product Lines – FY 19 FY 22 FY 19 FY 22 We
Slide 5: Affluent Strategy for Growth
Affluent Strategy for Growth 4S for Success SCALE STRONG DOMAIN EXPERTISE • Grow market share in chosen Home Markets • Client Segment approach – Building capabilities in D&J, NR, (fast growing Tier 2 / 3 cities). Bollywood, Cricket, Healthcare segments to capture market share. • Ramp up RMs, Service
Slide 6: Unique Positioning: PIONEER - Our Flagship Brand
Unique Positioning Well Poised to Capitalize on the Opportunity. Strong Traction since Launch Universal Banking Customized with focus on Business Banking & Credit Trade Forex Wealth Preferential Pricing Owner Segment Offerings Superior PIONEER Empowered Curated Priority Service Lifestyle across touc
Slide 7: Universal Banking
Universal Banking Well Diversified Business, poised for Growth through Business Cycles Affluent – Product Mix YTD H1 FY23 Fee 16% QoQ Growth 9% TFX 10% 100 116 Wealth Q1 FY23 Q2 FY23 indexed to Q1FY23 52% Assets NRV 29% 151 162 137 Others 100 TFX: Trade & Forex related transaction fee Mar'20 Mar'21
Slide 8: Superior Customer Experience
Superior Customer Experience Best in class proposition coupled with Unique Service Model, Reinforcing Right Behaviour Specialist Team Service RM for All Clients Experienced Relationship Team, Product Specialist – Wealth, TFx with No Sales Targets Customer First Focus and Assets Digital Touch Points
Slide 9: Taking Affluent Experience to the next level
Taking Affluent Experience to the next level Specially Curated Lifestyle Benefits Unlimited Airport Lounge Access Discounted and complimentary Lockers Best-in-Class Experience at PIONEER Branches Zero cross border Mark Up Charges Unlimited Golf games Segment first metal Credit and Debit cards
Slide 10: Industry First Customer Engagement Scorecard
Industry First Customer Engagement Scorecard Assigned Engagement Score for each Household basis Key Engagement Vectors Improve Deepen Improve Strengthen Household Digital Asset Liability Penetration Increase Engagement Increase Grow Relationship Relationship Product Transaction Wealth 15 Holding 15
Slide 11: Building Scale in Affluent Business
Building Scale in Affluent Business Investing in people to build Next Gen Teams and expanding distribution Strong Learning Culture Presence in top 50 cities in the Regular Trainings and industry country DISTRIBUTION PEOPLE expert sessions Rewards and Recognition 10 Pioneer Branches/Lobbies + Affluen
Slide 12: Customer Testimonials
Customer Testimonials 6G jeer SN For me, PIONEER Banking represents Trust and Superior service. Since | have switched to PIONEER Banking, I've been delighted with the quick assistance from the bank, particularly my Service Manager. | will soon move all of my family’s banking to PIONEER Banking becau
Slide 13: Ambition 2025
Ambition 2025 Double the Affluent Business 2x Leverage PIONEER Amongst Double Clients & NRV Brand Top 5 Banks in Affluent Space Market Focus – Real-time • Improved wallet share customer in Tier 1 cities Analytics • Play density in Tier & Technology for 2 markets achieving scale
Slide 14: Thank You
Indusind Bank YOU
Slide 15: Disclaimer
Disclaimer This presentation has been prepared by IndusInd Bank Limited (the “Bank”) solely for information purposes, without regard to any specific objectives, financial situations or informational needs of any particular person. All information contained has been prepared solely by the Bank. No in